Alternatives to Matador AI

Autodeals, Inc. offers growth minded Automobile Dealerships a cloud solution covering all 50 states. The full digital retailing solution includes a CRM, Messaging, Deal Management, Accounting, Electronic signatures, LenderHawk Contract Delivery, a Service Center, Payment Processing and BHPH Loan Processing. Regional dealerships interested in geographic growth can systematically expand with Autodeals. Small and Medium dealerships who are interested in being operationally excellent and leverage modern customer messaging and digital retailing should choose Autodeals. BHPH dealerships interested in reducing collection efforts by 50% should select Autodeals. Dealerships interested in balancing their books on a daily basis should see how Autodeals automates 53% of your accounting transactions and provides visibility to current operations. Dealership owners interested in reducing Fraud in their business? See how Autodeals has been built for Dealers by Dealers.

CDK provides a unified, SOC 2-compliant dealership software solutions designed to simplify dealership operations, improve profitability and create a better customer experience across every department. Instead of relying on disconnected tools for Sales, Service, Inventory and Accounting, CDK brings everything together in one place through the CDK Dealership Xperience Platform. CDK offers six connected suites inside the Dealership Xperience Platform, each one solving for a specific area of dealership operations: • Foundations Suite: Ideal for enterprise and multistore dealers, this suite delivers advanced Accounting, DMS functionality, centralized management and CDK SimplePay for smooth deal workflows. • Fundamentals Suite: Created for independent dealerships and smaller franchise operations, the Fundamentals Suite offers streamlined core tools with the same data connectivity as the Foundations Suite. • Vehicle Inventory Suite: Uses AI and real-time market insights to help dealers source, price and manage inventory more effectively and profitably. • Modern Retail Suite: Combines CRM, Digital Retailing and F&I workflows so customers can start buying online and complete the process in the dealership without rework. • Fixed Operations Suite: Supports Service and Parts departments with communication tools like video and texting, accurate estimates and to-the-penny Service pricing. • Intelligence Suite: Brings advanced analytics, forecasting and performance visibility across departments so decision-making is faster and more data-driven. Dealers choose CDK for its ability to connect once-separate systems, support day-to-day operations, and provide measurable improvements in efficiency, profitability and customer satisfaction.

Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.

11Sight is an AI-driven customer engagement platform that equips businesses in automotive and hospitality with always-available AI Agents. These digital agents work around the clock to act as service reps, front desk concierges, sales assistants, and outbound communicators—handling everything from appointment booking to proactive customer outreach. Customers experience faster responses, accurate routing, and immediate assistance through chat, video, or kiosks, while businesses save time and resources. The outbound agent is especially valuable for dealerships and service providers, sending reminders, alerts, and notices that keep clients engaged and reduce missed appointments. Hotels and hospitality providers can elevate guest check-ins by combining kiosks with instant escalation to live agents when needed. 11Sight also integrates seamlessly into existing operations, ensuring smoother workflows across multiple channels. Clients have reported doubled revenue, reduced no-shows, and significant boosts in customer satisfaction after deploying 11Sight AI Agents. By blending automation, AI intelligence, and omnichannel support, 11Sight empowers revenue teams to generate more pipeline and deliver white-glove service at scale.

Toma is an innovative AI platform designed to create customized voice agents specifically for automotive dealerships, streamlining essential tasks like appointment scheduling, customer support, parts requests, and recall notifications while functioning as an always-available virtual team member. This advanced system offers comprehensive receptionist functionalities, managing incoming calls around the clock, confirming and rescheduling service appointments, transferring calls as necessary, and addressing complicated issues with appropriate escalation. Furthermore, Toma proactively initiates outbound campaigns, such as recall notifications, sends reminders for appointments to minimize no-show rates, and gathers detailed caller information like vehicle specifications or part identifiers to provide to dealership staff. By integrating seamlessly with dealership management software, Toma accesses real-time data, allowing for fluid, low-latency conversations that are informed by the dealership's current inventory, service options, and operational processes. This integration not only enhances customer interaction but also optimizes workflow efficiency within the dealership environment.

Automobil is an advanced AI-powered workforce platform designed to transform how car dealerships manage operations and customer interactions. It deploys AI “employees” that handle repetitive and time-consuming tasks such as lead response, follow-ups, appointment scheduling, and customer communication. These AI agents operate 24/7, ensuring that no opportunity is missed, even outside business hours. The platform integrates seamlessly with existing CRM and DMS systems, providing a unified view of customer data and dealership activity. Automobil supports key dealership functions, including new and pre-owned vehicle sales, finance and lease renewals, and service-to-sales conversions. Its automation capabilities help dealerships maintain consistent execution without relying on manual processes or human memory. By handling routine tasks, the platform allows human staff to focus on high-value activities like building relationships and closing deals. Automobil is fully customizable, enabling dealerships to tailor messaging, workflows, and processes to match their unique brand identity. It also improves efficiency by reducing administrative workload and eliminating operational bottlenecks. The platform helps increase conversion rates by ensuring timely and consistent communication with customers. With AI and human teams working together, dealerships can achieve better results with less effort. Overall, Automobil empowers dealerships to scale operations, improve performance, and deliver a more seamless customer experience.

BDC.AI is an innovative platform leveraging artificial intelligence to function as a Business Development Center tailored explicitly for automotive dealerships, streamlining lead engagement through multiple channels such as phone calls, text messages, and emails. This powerful tool facilitates immediate responses to incoming inquiries, manages follow-ups, schedules appointments, and transfers qualified leads to live personnel within seconds. The virtual agents can be fully customized to align with the dealership's unique tone, branding, and operational protocols. Additionally, the platform seamlessly integrates with over 20 CRM and DMS systems, providing a comprehensive omnichannel experience that encompasses SMS, email, chat, and social media, while also accommodating multilingual communication in over ten languages. Operating continuously throughout the year, BDC.AI ensures that no lead is overlooked, boasting an impressive average response time of approximately two seconds and offering self-service options for customers to arrange or modify their engagements. Furthermore, the platform prioritizes enterprise-level security with SOC 2 compliance and delivers in-depth analytics that track individual salesperson performance, along with end-of-day reporting to facilitate show and sale monitoring. As a result, BDC.AI not only enhances customer interactions but also optimizes overall dealership efficiency and effectiveness.

Mia is an advanced conversational agent designed specifically for car dealerships, enabling the automation of both inbound and outbound customer communications around the clock. It effectively manages calls, texts, and emails, possesses multilingual capabilities, and can schedule appointments or direct inquiries in accordance with dealership procedures. By integrating seamlessly with dealership systems, such as inventory management, customer relationship management, and service scheduling, Mia ensures that responses remain consistent and intelligent while adhering to brand standards. This innovative agent operates across various workflows—sales, service, and reception—transforming missed opportunities into potential revenue and relieving human employees from monotonous duties. Mia guarantees continuous availability, even outside of regular business hours, and maintains a smooth conversational flow, with the ability to handle multiple languages and escalate issues to human staff when necessary. By streamlining operations, Mia not only enhances customer experience but also significantly boosts efficiency within the dealership environment.

DealerAI presents a sophisticated Multi-Agent Generative System (MAGS) specifically designed for automotive dealerships, allowing for the development of tailored AI agents that enhance sales, service, parts, and finance operations. These intelligent agents facilitate chatbots, voice AI, and follow-up mechanisms that function around the clock across various platforms, including website chat, SMS, email, and social media, effectively capturing inquiries, qualifying potential leads, scheduling appointments, and nurturing cold leads into warmer prospects. The system is intricately integrated with a dealership’s CRM, inventory management, booking systems, and other data sources to ensure fluid operations. DealerAI’s Smart Inventory Matching feature (Fuse Inventory) expertly connects buyers to the most suitable vehicles available across different dealership locations. Additionally, its REACH module automates follow-up communications across multiple channels to effectively re-engage leads that may have gone cold. With advanced voice AI capabilities, the platform enables natural conversations that foster trust and enhance conversion rates. Built for both scalability and security, the architecture is enterprise-grade, equipped to manage substantial transaction volumes and facilitate deployments across numerous dealership rooftops, ensuring that businesses can grow without compromising service quality. This innovative solution ultimately empowers dealerships to optimize their customer interactions and streamline their operational efficiencies.

Pam serves as an innovative AI voice and customer experience solution specifically designed for automotive dealerships, efficiently managing both incoming and outgoing calls around the clock to schedule appointments, address common inquiries, qualify potential sales leads, and conduct follow-ups, thereby allowing staff to focus on more complex tasks. Acting as a virtual receptionist, Pam adeptly handles routine questions such as dealership hours and location, employs intelligent call routing or warm transfers, and seamlessly integrates with dealership systems to document conversations for future reference. Its AI-driven scheduling capability enables the platform to arrange service appointments in real time, aligning them with shop availability while matching customer concerns to relevant operation codes, and sending out confirmation texts to minimize no-show rates. On the sales front, Pam is equipped to present vehicle inventory, answer questions about features and options, and directly arrange test drives with prospective clients. Additionally, the Pam Console offers comprehensive insights into unresolved calls, call drop-offs, alerts, text communication logs, and revenue analytics related to both sales and service operations, ultimately enhancing dealership efficiency and customer satisfaction. Overall, Pam is a game-changer for dealerships seeking to optimize their customer engagement and internal processes.

DAS Technology offers an innovative Customer Data and Experience Platform (CDXP) that leverages AI to assist automotive retailers in enhancing lead response times, boosting customer engagement, and increasing revenue through the use of cohesive data and automation. This platform consolidates sales, service, and retention information into a singular patented system that learns from outcomes and autonomously modifies strategies without the need for manual data management or dashboard oversight. By providing rapid responses to internet leads in mere seconds, it utilizes multi-vehicle quotes and engages in long-term customer nurturing, while its omnichannel messaging capabilities ensure tailored communication via email, text, chat, video, and social media platforms. Designed to oversee a significant portion of the automotive customer journey, the platform encompasses numerous touchpoints from the initial research phase to ownership, and it seamlessly integrates with dealership CRMs and other marketing solutions to uphold a cohesive data ecosystem. Such a comprehensive approach not only streamlines processes but also enhances the overall customer experience, ultimately driving better outcomes for automotive retailers.

AutoNgage by DaveAI is an AI-driven engagement platform created to help automotive dealerships manage customer conversations more efficiently. The platform automates lead engagement and ensures that every inquiry receives an immediate response, regardless of when it arrives. AutoNgage works across multiple communication channels including chat, voice calls, and automated campaigns. When a new lead enters the system from a website, advertisement, or dealership marketplace, the platform instantly begins a conversation to qualify interest and gather relevant information. The AI agents can answer questions about inventory, pricing, test drives, and service appointments while guiding customers through the buying journey. AutoNgage supports dealership teams by handling routine communication tasks and forwarding high-intent leads to human sales representatives. The platform also sends automated reminders, confirmations, and follow-ups to reduce appointment no-shows and improve customer engagement. Campaign automation tools help re-engage inactive leads and maintain communication throughout the customer lifecycle. Because the system is trained specifically for the automotive industry, it understands dealership workflows and customer intent during key buying moments. By automating conversations and improving response speed, AutoNgage helps dealerships increase lead quality, improve operational efficiency, and drive measurable sales growth.

VisQuanta offers an array of AI-driven solutions, collectively known as the AutoMaster Suite, designed to assist car dealerships in automating various customer journey interactions, recovering lost leads, optimizing appointment scheduling, managing their reputation, and enhancing overall operational efficiency. Among its key features is the Lead Loss Mitigation module, which targets unresponsive or cold leads to reintegrate them into the sales funnel, achieving impressive re-engagement rates. Additionally, the Speed to Lead component efficiently captures incoming inquiries from multiple platforms—including forms, advertisements, chats, and direct messages—responding immediately via SMS, assessing their qualifications, and directly scheduling appointments within the dealership’s CRM system. The suite also includes reputation management tools that automate the process of soliciting reviews, promptly address negative feedback, and support the dealership in maintaining a positive online image. Furthermore, VisQuanta seamlessly integrates with prominent dealership CRM and DMS platforms, ensuring cohesive data synchronization and streamlined workflows. By leveraging these advanced tools, dealerships can significantly improve their customer interactions and operational effectiveness.

CarEdge Pro is a cutting-edge tool powered by AI that assists consumers in navigating the car buying experience by providing them with valuable insights into the automotive market, pricing data, and an intelligent AI assistant dedicated to streamlining the purchasing process. Users can tap into extensive market details, including dealer invoice prices, fair market valuations, target discount figures, available vehicle counts, market supply durations, historical sales trends, and exclusive pricing suggestions, enabling them to conduct thorough research and confidently compare prices prior to engaging with dealerships. After completing their vehicle assessments, CarEdge Pro’s integrated AI agent takes the initiative to reach out to various dealerships on behalf of the buyer, negotiating prices while ensuring that offers presented are transparent and comprehensive, allowing consumers to evaluate and select the most favorable deal without the anxiety of traditional negotiation tactics. The service prioritizes privacy by keeping buyers' contact information confidential until they are ready to proceed, thus minimizing unwanted communication, while its user-friendly dashboard aggregates real-time price data and tracks negotiation progress, enhancing the overall buying experience. This innovative approach not only simplifies the car purchasing journey but also empowers consumers with the tools they need to make informed decisions.

Automotive software made for dealerships… Meet Volie. The #1 BDC Engine that allows you to rethink the way you manage customer communications for sales and service BDC’s. The only BDC platform made specifically for automotive. Volie provides the 3 things your BDC needs to be profitable all in one place: Data Management, Campaign Management and Communication Management. Our mission is to deliver software people love to use that makes it easy to communicate with their customers. In addition to having great software, our customer success team helps make it easy to use. Our dedicated account manager will be there every day to help your business prosper.

ServiceAgent is an innovative AI-driven call answering solution designed for home service businesses, ensuring that no potential lead is overlooked by managing incoming calls around the clock and scheduling appointments. With this persistent AI agent, your business can thrive continuously, as it efficiently answers calls, secures appointments, and transforms leads into tangible opportunities, unlike your competitors who miss out on valuable service calls daily. The human-like voice interface of ServiceAgent guarantees that all incoming inquiries are addressed promptly, even during late hours and holidays, so you can rest easy knowing leads are captured. Never again will you miss a valuable opportunity; our AI agent diligently manages inbound requests at any time, recording essential information to keep your business accessible at all times. You will receive clear summaries and comprehensive transcripts of every conversation, allowing you to monitor follow-up tasks with precision and ensure nothing falls through the cracks. Callers will find it easy to book appointments immediately, with automatic SMS confirmations that synchronize your schedule and help minimize no-shows, ultimately enhancing your operational efficiency. Thanks to ServiceAgent, you can focus on what you do best while we handle the calls that keep your business flourishing.

Safeguard your dealership's phone communications by confirming your reputation with mobile carriers using the Dealer Identity platform. This innovative solution ensures that your calls successfully connect with customers, free from spam or fraud designations by authenticating your identity with the carriers. As a pioneer in the automotive sector, Dealer Identity offers the first-ever phone number reputation enhancement solution tailored for dealers and call center partners whose operations depend heavily on telephone interactions. By utilizing this platform, you can improve customer trust and engagement, ultimately leading to better business outcomes.

OutreachGenius AI serves as a comprehensive platform for voice and SMS automation, empowering businesses to manage inbound calls, conduct follow-ups, and engage in lead outreach around the clock using smart AI agents. It provides immediate call responses, schedules appointments, re-engages with dormant leads, and ensures customers receive timely updates through conversations that mimic natural human interactions. Featuring customizable voice options, integrated workflows, and effortless CRM compatibility, OutreachGenius AI enables organizations to increase their revenue potential while minimizing missed calls and the burden of manual tasks. Additionally, its robust capabilities allow businesses to streamline their communication processes effectively, enhancing overall operational efficiency.

We employ highly realistic voice technology that fosters authentic connections with your clients, leading to improved business results. An impressive 97% of customers are unlikely to realize they are conversing with an AI-driven system. With over 30 neural AI voices designed to emulate human emotions, we ensure that every interaction feels personal. Our platform offers real-time call history, recording capabilities, and transcription services, along with round-the-clock automated call management for both inbound and outbound communications. This guarantees precise messaging for flawless conversations, and with more than 3000 integration options, adapting it to your existing processes is seamless. AI voice agents provide a highly efficient and cost-effective solution suitable for various applications, from sales to customer support. Sales teams frequently find it challenging to reach all their leads in a timely manner; however, by utilizing a voice agent, they can automate outbound calls and effectively engage clients during conversations. With 24/7 automated outreach, you can ensure that no sales opportunity slips through the cracks while significantly boosting conversion rates through consistent and timely follow-ups on every lead. This innovative approach not only optimizes your sales strategy but also enhances overall customer satisfaction by providing immediate responses.

STELLA serves as an advanced digital voice assistant capable of managing an infinite number of calls at once, directing inquiries, responding to common questions, and scheduling service appointments seamlessly. Enhance your customer satisfaction index while simultaneously reducing expenses with STELLA Automotive. By utilizing STELLA, your clients can achieve their objectives without enduring lengthy wait times or unnecessary frustration, as she picks up the phone on the first ring. Developed by a dedicated team of scientists and engineers, STELLA's conversational AI has been tailored specifically for the needs of car dealerships and their customers. This innovative solution streamlines operations, helps retain staff, and ensures a positive experience for customers with minimal effort. Renowned as the most intelligent AI in the automotive sector, STELLA continues to evolve and improve over time. Furthermore, her service comes without per-minute charges, meaning that as she takes on more calls, your dealership's costs remain stable. STELLA is also a non-intrusive technology that is easy to implement and maintain, requiring no changes to existing processes or additional training for your team, allowing for a smooth transition to enhanced operational efficiency.

One View offers dealership document management solutions that effectively resolve the challenges associated with paper storage. With One View, you can effortlessly archive your documents, which not only conserves time but also reduces costs related to filing and searching for physical paperwork. Designed specifically for automotive dealerships, One View has developed a data archiving solution that meets the unique requirements of your business. This service has provided dealers nationwide with reassurance by allowing them to send their monthly reports to One View for secure storage within our Vault repository. No matter which DMS you are using, you can conveniently access your data from anywhere at any time, a feature we refer to as DMS independence. The Vault Key tool further enhances productivity by minimizing the time spent searching through records. By adopting a document management system that functions independently of their DMS, dealerships can transition to a paperless environment and optimize workflows across all departments. By capturing, storing, and retrieving all necessary documents, you can significantly enhance the profitability of your dealership while enjoying the benefits of streamlined operations. This innovative approach not only simplifies document handling but also positions your dealership for future growth.

Oravoice – Your 24/7 AI Voice Agents That Capture Every Lead. Missing a call means losing a valuable chance. With Oravoice, you can utilize lifelike AI voice agents that answer all incoming calls promptly, qualify potential leads, and schedule appointments automatically around the clock, eliminating the need for additional hires. Having facilitated over 30 million conversations and saved businesses more than 2.5 million hours, Oravoice takes care of the phone interactions so your team can dedicate their efforts to closing sales. Key Features: 📞 Continuous inbound call management with IVR-style routing 📤 Automated outbound calling with the ability to upload contacts from CSV/Excel 📅 Automatic appointment setups via Calendly & Google Calendar 💬 Automated SMS follow-ups 🎙️ Over 100 natural-sounding voices available in various languages 📊 Comprehensive call transcripts, data capturing, and CRM synchronization Ideal for various sectors: Clinics, Real Estate, Hospitality, Restaurants, Automotive, E-Commerce, and Sales Teams. Businesses experience remarkable outcomes, including: 40% quicker response rates, 99.95% accessibility for calls, and absolutely no leads missed. This innovative service not only enhances efficiency but also provides a competitive edge in an increasingly demanding market.

Telli is an innovative call automation platform that utilizes AI to facilitate both outbound and inbound phone interactions for companies, enabling AI voice agents to engage in fluid, human-like dialogues for purposes such as qualifying leads, setting appointments, or smoothly transferring warm leads to human representatives. The platform employs advanced dialing techniques, dynamic number switching, and automated callbacks to enhance pick-up rates while offering multilingual voice agents with natural accents to effectively communicate with customers across various languages. Additionally, it seamlessly integrates with CRM platforms, calendars, and customer workflows, allowing calls to initiate actions like scheduling, data collection, or lead transfers without requiring any manual dialing or follow-up. The system also provides transcription and summary of calls, delivering valuable analytics on outcomes, sentiment, and discussion topics, which empowers teams to monitor performance at scale and refine their outreach tactics accordingly. Telli empowers businesses to swiftly connect with leads right after acquisition, fostering nurturing, re-engagement, or follow-up through phone, SMS, WhatsApp, or email, ensuring comprehensive customer interaction across multiple channels. This comprehensive approach not only streamlines communication but also enhances overall productivity and effectiveness in lead management.

AutoPoint's dealership and service center software revolutionizes the experience of vehicle ownership by integrating all essential services needed to deliver exceptional automotive customer care. By offering cutting-edge tools, we equip dealerships and OEMs with a strong technological foundation that clarifies sales processes and enhances customer loyalty. This extensive software suite encompasses everything required for dealerships and OEMs to boost sales, initiate successful digital and email marketing initiatives, deliver maintenance assistance, manage proper documentation, and foster customer retention. With our all-encompassing software solution, you receive unwavering support throughout every phase, guaranteeing a high level of customer satisfaction and loyalty. Ultimately, our platform not only streamlines operations but also builds lasting relationships with customers, paving the way for future success.

ADAM Systems offers a wide array of dealership management systems (DMS) designed to enhance performance for both franchised and independent auto and powersports retailers, all at a competitive price point. Utilizing a Microsoft® Windows-based platform, these systems empower dealerships to streamline their operations through a single, intuitive portal, eliminating the need for lengthy contracts and proprietary hardware. By fostering strong partnerships, ADAM Systems delivers exceptional, tailored solutions that align with the unique practices of each dealership. Dealers benefit from dedicated customer service, available via the integrated portal, online chat, email, or phone, allowing them to select their preferred method of support. Covering everything from payroll management to parts inventory and profitability analysis, ADAM ensures that all operational details are handled efficiently to keep dealerships thriving. In a strategic move to enhance their offerings, PBS Systems acquired ADAM Systems in October 2021, marking a significant step forward in their multi-phase growth strategy. Together, PBS and ADAM Systems are committed to developing an enhanced software suite that will prioritize automotive DMS, setting a new standard in the industry. This collaboration not only aims to elevate user experience but also promises to innovate the way dealerships operate in a competitive market.

appRetail offers a comprehensive platform designed to streamline the operations of your automotive dealership. This dealer management system is capable of minimizing data entry time, monitoring the sales process, delivering valuable customer insights, facilitating smooth communication with clients, and providing advanced productivity features, among other benefits. Check out this brief three-minute video that encapsulates our grasp of your business needs. Furthermore, appRetail.io serves as an effective solution for managing car dealerships and can be categorized as both automotive dealership management software and a robust management solution for dealerships. With its user-friendly interface and powerful tools, it aims to transform the way you operate your dealership.

ADS provides an exceptional software solution tailored specifically for used car dealerships. Nearly 100 dealerships throughout Upstate New York are currently utilizing these innovative programs. With more than four decades of experience in automotive dealership software development and collaboration with some of the most reputable dealers in the region, we have created software that prioritizes user-friendliness. Our software has been crafted by the same individuals who rely on it daily, ensuring it meets the practical needs of our clients. We offer an extensive selection of robust software applications designed to enhance your dealership's operations. When paired with our unparalleled customer support, this software package represents the ideal choice for your dealership’s success. Explore the possibilities that our solutions can bring to your business, and discover why so many have chosen ADS.

LeadLocate is a comprehensive platform designed for automotive lead generation and customer relationship management that enables car dealerships and sales professionals to effectively capture, qualify, and convert exclusive leads from both buyers and sellers in real time. The platform ensures that inbound and seller leads are delivered instantaneously within specified geographic areas, employing a unique three-point quality assessment that checks for locality, valid contact information, and active purchase intent to maximize conversion rates. With advanced automation features, it simplifies the process of prospecting and following up through various channels, including SMS, email, ringless voicemail, and voice calls. Additionally, its integrated CRM capabilities offer customizable lead capture forms, marketing templates, referral initiatives, mobile push notifications, and an AI-driven follow-up assistant to enhance user experience. The system also supports seamless integration with existing CRM solutions via standard XML ADF, while personalized account settings adapt lead streams to meet the specific demands of local markets. This ensures that dealerships can respond promptly to changing market conditions and customer needs.

DealerPeak made its debut in the automotive industry in 1999 by launching a Lead Collection Management system that spanned 17 locations. Today, we specialize in mobile CRM solutions tailored for car dealerships of all sizes. Our clientele ranges from independently operated used car dealerships to large enterprise-level operations worldwide. Our dedicated technical team consistently seeks innovative solutions, enhancing our clients' capabilities to attract more customers to their dealerships. As a result of these efforts, our clients are able to sell more vehicles and significantly enhance the customer experience. The DealerPeak Evolution encompasses a range of personalized auto dealer desking software and mobile CRM solutions. Each platform has been meticulously crafted to cater to various dealership types, sizes, and scopes. Whether you run a small-town dealership with just a handful of employees or oversee multiple franchise locations, we have designed a CRM software solution that meets your specific requirements. Ultimately, our commitment to innovation and customization ensures that every dealership can thrive in a competitive market.

Transform your dealership's operations from unwieldy to streamlined with a cloud-based automotive DMS powered by Microsoft Azure. Our user-friendly modules for sales, service, parts, and accounting enhance productivity across every department. Leveraging decades of experience in the dealership sector, VUE DMS offers the security, adaptability, and effectiveness necessary for dealers like you to provide an exceptional customer experience, lower expenses, and safeguard your business. With features that our clients appreciate and rely on daily to achieve their goals, the question remains: how can you transition smoothly? VUE boasts a reliable history of seamlessly implementing our DMS in dealerships, coupled with quick training for your team to ensure uninterrupted operations. By adopting a DMS that enhances your daily workflows, you can maintain a steady influx of customers and boost your profitability. This transition to VUE DMS not only secures your operational efficiency but also positions your dealership for sustainable growth.

Kenect provides dealerships with an all-in-one AI revenue engine that transforms how they interact with customers and manage operations. Its platform allows teams to replace outdated phone calls with instant two-way text messaging, making communication faster and more effective. Businesses can boost their reputation by tripling reviews, proactively managing feedback, and filtering negative experiences before they escalate. Kenect also increases lead generation with features like a "Text Us" button and WebChat that capture more website visitors. The tool seamlessly integrates with over 100 DMS, CRM, and payment systems, ensuring dealerships maintain a smooth workflow. Dealers benefit from features like secure deposits, automated service notifications, and mass text messaging that reduce costs and improve efficiency. Proven results show significant growth in reviews, leads, and revenue across dealerships using Kenect. By combining AI automation with deep industry integrations, Kenect has become a trusted solution for service, sales, and customer experience management.

OneDealer Automotive Solutions is an Integrated Cloud Platform that allows auto retailers to bring innovation and simplicity to today's digital transformation imperative. It also helps them become a better-run business. Car dealerships must be prepared to maximize their impact at every step of the digital and physical journey that leads to the final purchase. Welcome to dealership campaign management, all under one roof. Vehicle dealerships face a challenge in today's digital age. They must build an engaged audience and send them personalized marketing messages that grab their imagination at the right moment. The automotive industry is complex. Without the right analysis tools, it is nearly impossible to identify inefficiencies or areas where losses are occurring. Business Analytics is the first reporting and management suite designed exclusively for auto dealerships.

Edmunds Dealer Solutions offers a comprehensive array of digital marketing, inventory management, and sales-enhancement tools aimed at empowering automotive dealerships to engage with car buyers, produce superior leads, and boost sales by utilizing Edmunds' vast automotive audience and proprietary data. Dealerships can showcase their new and used vehicle inventory on the Edmunds marketplace, allowing potential buyers to view pricing, incentives, and available vehicles, which in turn enhances vehicle detail page views and guides shoppers to dealer websites or contact forms. The platform features messaging and engagement tools, such as CarCode, which unify customer interactions through web chat, SMS, and Facebook Messenger into a single interface, enabling sales teams to effectively reach consumers who are ready to make a purchase. Additionally, Edmunds enhances merchandising and advertising efforts by promoting inventory on popular platforms like Facebook Marketplace and various social media channels, leveraging targeted marketing campaigns to maximize visibility. This multifaceted approach not only drives traffic but also cultivates stronger relationships between dealers and prospective buyers.

Boost your car sales effortlessly with our user-friendly dealership sales software. Motovate OnTheMove provides automotive dealerships with a comprehensive sales management, lead management, and CRM solution, ensuring seamless operations. This innovative platform simplifies the management of demo stock and test drives while enabling you to create proposals and OTPs with ease. To maximize your experience, leverage the outstanding features our software has to offer. It supports all vehicle brands and enables mobility, allowing you to work on any device from anywhere. You can effortlessly scan licenses and integrate with financial portals like Signio, Seriti, Fusion, and DealerNet. Additionally, it connects with trade-in systems such as DealersOnline and Autobid while syncing smoothly with your Outlook. Accessible from any device, Motovate OnTheMove grants you the flexibility to utilize its features no matter your location. Recognized as SalesWorkPlace, it is trusted by prestigious dealerships, including Audi South Africa and Volkswagen South Africa, showcasing its credibility and effectiveness in the automotive industry. With Motovate OnTheMove, you can transform your dealership's sales strategy and enhance overall productivity.

Intelligent Dealership Software, Engineered for Sales Excellence. Carro serves as a showroom management solution tailored for automotive retailers of all sizes and types. Our platform enables both new and pre-owned vehicle dealerships to enhance sales by efficiently managing customer interactions, internet leads, and inventory tracking. Developed by engineers with extensive experience in the Automotive Sales Lead Management sector since 2001, Carro incorporates cutting-edge AI technology to facilitate increased vehicle sales and maintain ongoing communication with customers. This innovative system is specifically crafted to cater to the needs of both franchise dealers selling new vehicles and independent dealers specializing in used cars, ensuring versatility and effectiveness in various retail environments. By leveraging Carro, dealerships can optimize their operations and significantly improve their engagement with prospective buyers.

We offer tailored solutions for the unique needs of individual dealerships as well as automotive groups of varying sizes. Our advanced dealer software optimizes operations, fosters stronger customer connections, stimulates expansion, and guarantees reliability. Join the extensive network of dealerships throughout North America that rely on PBS Systems to empower them in navigating the dynamic automotive industry.

ContactSwing is a AI Voice Agent which makes and answers calls like a human. It is a 24/7 AI Calling Solution that does not require a code. Our intelligent AI-based call system ensures that no inquiry is left unanswered and captures all inbound interest. Our AI call assistant instantly answers inquiries and sets up appointments, allowing your business to run 24/7. Our AI Phone Agent automates repetitive tasks such as follow-ups and scheduling, answering FAQs etc., saving time. ContactSwing AI Agents allow you to: Answer and make calls 24/7 Book Appointments Effortlessly Follow up with leads Integrate your CRM/ATS. Send Bulk SMS using SMS AI Agent Email AI Agent allows you to respond to emails.

The Emirates Auto Dealer Management System serves as a comprehensive solution aimed at streamlining the operations of automotive dealerships throughout the UAE. It offers functionality for overseeing vehicle inventory, maintaining customer records, tracking sales, and generating reports all in a single platform. By utilizing this system, dealerships can automate their workflows, minimize the risk of human error, and enhance the precision of their data. This organized method not only boosts productivity but also fosters improved teamwork and reinforces robust operational oversight. Ultimately, the Emirates Auto Dealer Management System empowers dealerships to operate more efficiently and effectively in a competitive market.

Bid farewell to your traditional downloadable DMS because Carprolive is fully web-based. This advancement allows you to manage your dealership remotely, giving you the ability to monitor your inventory, export essential data, handle your dealership website, and much more, all with an internet connection. Don't forget to grab our free success formula e-book to determine if CarProLive fits your DMS needs. The system operates seamlessly, where adding a vehicle to your inventory in the DMS instantly updates your website, allowing countless potential buyers to view it; we refer to this process as synchronization. With over 25 years of experience serving automotive dealers nationwide, our owner brings firsthand knowledge from every sector of the industry, ensuring we truly understand your needs. Our community is built on the foundation of each dealer, with every vehicle contributing to a vast collective inventory that attracts consumers daily, creating a thriving marketplace. In this way, CarProLive not only supports your dealership but also enhances your visibility in a competitive environment.

DealerClick is a DMS provider that provides premium DMS services to independent used car dealers across all 50 states. We offer both web-based and desktop software solutions for all types automotive dealerships. Post your vehicles to all major advertising platforms like CarGurus and Craigslist. Our advanced inventory controls will help you get from the auction to your showroom! You can save time by managing your accounts digitally and receiving payments. All the tools you need to run a successful BHPH business are available in one simple-to-use DMS system. Our specialty is mobile-first websites! Every template has SEO built in, and custom websites can be made as well. Get a package that suits your business today. Mobile management offers flexibility. Our industry-leading apps allow you to manage all aspects of your business from your smartphone.

Ringlead Automotive ensures that every online lead is connected to a live salesperson in less than 60 seconds, eliminating the need for a CRM queue or any manual callbacks. This means your sales team engages with potential customers before they even have a chance to reach out to competitors. Upon the arrival of a lead, the designated salesperson receives a phone call accompanied by a whisper message detailing the customer's name and the vehicle they are interested in. Each interaction is recorded, transcribed, and evaluated by AI, which assigns a grade from A to F based on performance metrics, highlighting any missed appointments, unresolved objections, or inadequate greetings automatically. The platform was developed by a team of former general managers and general sales managers who have analyzed over 50,000 calls and facilitated more than 20,000 automotive transactions. It seamlessly integrates with more than 30 different CRMs, including popular options like VinSolutions, ELEAD, DealerSocket, DriveCentric, CDK, and Tekion, among others. Most dealerships can start using the service within just 48 hours, and if they do not achieve at least 20 booked appointments within the first 30 days, they will receive the following month free of charge, with absolutely no setup fees required. This innovative approach not only streamlines the lead conversion process but also significantly enhances the overall efficiency of the sales team.

The collaboration between Auto/Mate and DealerSocket offers dealerships an unparalleled platform driven by cutting-edge innovation and exceptional customer support. Our mission is to empower dealers to achieve remarkable success by prioritizing their requirements and offering solutions that enhance profitability while fostering a superior customer experience. With capabilities ranging from CRM and inventory management to digital retailing and website development, the possibilities for your dealership are limitless. Imagine a DMS that stands by your side, delivers outstanding assistance, and creates industry-leading software—this is exactly what Auto/Mate has been accomplishing for over four decades. We cater to the needs of both prominent industry leaders and dealer groups of all sizes, ensuring that every client receives the support they deserve. The future of your dealership is bright with a partnership that truly understands your challenges and aspirations.

The VMG Dealership Mobile App allows your team to access TransUnion trade and retail vehicle prices (a subscription to TransUnion is necessary). Additionally, it provides the functionality to scan license discs and integrate them into your VMG DMS Stock system seamlessly. Users receive immediate notifications about new stock arrivals, sales, and incoming leads, along with alerts for any modifications to leads and stock, as well as reminders for license renewals and client birthdays. You can browse all available stock for sale and easily share listings with prospective buyers through WhatsApp, SMS, or Email. The app also facilitates quick edits and contact with leads via WhatsApp, SMS, Email, and phone calls, making it user-friendly and efficient. With instant access to your dealership, it supports multiple database stock views for those with several branches or dealerships. Forget about manually entering VIN numbers—just scan license discs, perform TransUnion checks, and integrate everything into your VMG DMS Stock system effortlessly. This comprehensive tool is designed to streamline your dealership operations and enhance your team's productivity.

By bringing Brooke onboard as your Digital Voice Assistant, you enhance customer satisfaction by directing frequently asked questions and service appointment scheduling to an intelligent assistant tailored to meet both customer preferences and dealership guidelines. While calls may still be directed to the service drive or specialized agents, issues like staffing shortages and high volumes of follow-up inquiries continue to create connectivity challenges for the Business Development Center (BDC). Brooke addresses these obstacles, streamlining the customer experience and ensuring a reliable interaction every time. Not only does she improve efficiency, but she also lowers operating costs by reducing average handling times, all while delivering the optimal experience on the first call. This innovative solution allows businesses to focus on more complex inquiries, knowing that routine tasks are being handled smoothly and effectively.

CarGurus Dealer Solutions serves as an all-encompassing platform designed specifically for automotive dealerships, enabling them to effectively market their inventory, attract and convert leads, enhance retail operations, and accelerate sales growth through the extensive reach of CarGurus’ vast automotive marketplace and its data-driven resources. The dealer site features essential products such as listings, Sell My Car, PriceVantage, Digital Deal, and Audience Targeting, all aimed at bolstering critical business functions; this enables dealerships to present their vehicles to millions of potential buyers, acquire high-quality inventory directly from consumers, and elevate their visibility and engagement through targeted advertising strategies and tailored dealer-specific promotion. CarGurus also prioritizes the use of data-driven insights and analytics, providing performance dashboards, pricing guidance, market analysis, and customized reports that aid dealers in determining inventory pricing, shaping acquisition strategies, and optimizing conversion rates. By harnessing these tools and insights, dealerships can make informed choices that enhance their competitiveness in a rapidly evolving market landscape. Ultimately, CarGurus Dealer Solutions strives to empower automotive dealers to thrive in their endeavors and achieve sustainable growth.