Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Vehicle Acquisition Network (VAN) is private-party vehicle acquisition software for franchise and independent auto dealerships. It helps dealers buy used cars directly from consumers in their local market, alongside trade-ins and instead of paying up at auction.
VAN pulls for-sale-by-owner listings from 25+ online marketplaces into one dashboard, filters out dealer and scam listings and Do-Not-Call numbers, and adds VIN decoding and market valuation to each vehicle. Buyers call, text, and email sellers from inside VAN, and every conversation stays attached to the car it is about. On VAN Accelerate™, outreach and follow-up run automatically, KBB ICO leads get a text back within minutes, and AccuTrade leads get an automatic response.
For dealers without a buyer on staff, VAN Managed Buyer™ supplies a full-time buyer who is hired, trained, and managed by VAN. The dealership still makes the final buy decision and signs the check. Every plan includes an Acquisition Coach™, and VAN works with vAuto, VINCUE, CARFAX, AutoCheck, and most dealer CRMs.
VAN was founded in 2013 and serves dealers in the United States, Puerto Rico, and Canada. Plans start at $1,695 per month. To see VAN on your market, call 855-952-4949.
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DealerVLO
DealerVLO is an innovative cloud-based dealer management system (DMS) and customer relationship management (CRM) tool designed specifically for independent and buy-here-pay-here used-car dealerships, developed by an active dealer in Massachusetts who utilizes it for his own operations. With a single login, users can access comprehensive features including VIN-decoded inventory management, a secure customer CRM, a deal jacket that provides real-time calculations for taxes and payments, and automated completion of title and registration forms for all 50 states, along with integrated e-signatures that come with an ESIGN/UETA audit trail. Additionally, it offers insights into reconditioning expenses, a buy-here-pay-here payment ledger, detailed sales reports, profit and loss statements, AI-driven pricing recommendations, enhanced photo features, and automated inventory feeds to popular platforms like CarGurus, Autotrader, Cars.com, and Facebook, as well as a customizable dealership website hosted on your own domain complete with a lead inbox.
All of this is available for a flat fee of just $29 per month per dealership, allowing unlimited users, deals, and inventory without any setup costs, user-based charges, per-module fees, or contract obligations; there's even a 14-day free trial to get started. This straightforward pricing structure makes it easy for dealers to focus on their business without worrying about hidden costs.
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DX1
Are you having trouble utilizing current technology to manage your motorcycle and powersports dealership? You can enter the same inventory into multiple systems including your dealer management software (DMS), lead manger, and website. For customer data and parts inventory, follow the same procedure. We understand your frustration. DX1 was born out of frustration. DX1 gives powersports dealers and motorcycle owners access to everything they need, including a dealership management software (DMS), lead manager, website and online marketing tools. You can save time and avoid frustration by using one login, one dashboard, and one database that stores customer and inventory data. It can be difficult to find the right technology platform for managing your motorcycle or powersports dealer. You don't have the time to enter your inventory multiple times.
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