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Description
LightYear serves as a customizable, enterprise-grade customer experience DMS (ceDMS) platform designed to align perfectly with the specific operations and reporting needs of your dealership. DealerBuilt’s experienced team of automotive professionals ensures your DMS is installed and hosted effectively while providing account management, technical support, and a range of professional services that keep your system optimized and efficient. Thanks to our vast partner network and an open integration platform that incurs no integration fees, DealerBuilt enables you to seamlessly and securely link LightYear DMS with your chosen best-in-class solution providers, allowing you to make the most of your data. With over 200 partners offering diverse top-tier solutions for retail automotive, DealerBuilt is committed to continually growing our network of collaborations with innovative technology providers, giving you the flexibility to customize your dealer tech stack according to your preferences, whether you need advanced analytics or enhanced customer engagement tools. This adaptability ensures that your dealership remains competitive in an ever-evolving marketplace.
Description
Matador is a specialized conversational AI platform designed for automotive dealerships, aiming to enhance and streamline interactions related to sales, service, and support on a large scale. It features an AI-driven sales agent for lead generation and nurturing, an AI service agent to boost service revenue and customer retention, and an AI call agent that ensures no inbound calls are overlooked, all utilizing the capabilities of “AutomotiveGPT.” Matador identifies crucial “opportunity searches” which guide teams on the next steps to take, while also automating various workflows such as SMS outreach, appointment scheduling, and follow-up communications. Additionally, it offers capabilities for broadcast messaging, compliance adherence, automation processes, video integration, and robust compatibility with dealer CRMs and lead management tools. Users can benefit from a browser extension that facilitates text messaging directly from any CRM or web application using their business number, complete with templates, dynamic fields, scheduling options, attachments, and synchronized messaging features. Trusted by more than 1,000 dealerships, the platform enables automotive professionals to transform their customer interactions effectively. With its comprehensive suite of tools, Matador is set to redefine how dealerships engage with customers and manage their operations.
API Access
Has API
API Access
Has API
Integrations
DealerSocket
DealerVault
DriveCentric
Facebook
Momentum
Numa
VinSolutions Connect CRM
Xtime
autoTRADER
myKaarma
Integrations
DealerSocket
DealerVault
DriveCentric
Facebook
Momentum
Numa
VinSolutions Connect CRM
Xtime
autoTRADER
myKaarma
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DealerBuilt
Founded
2008
Country
United States
Website
www.dealerbuilt.com
Vendor Details
Company Name
Matador AI
Country
Canada
Website
matador.ai/
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration