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Average Ratings 0 Ratings
Description
AutoPoint's dealership and service center software revolutionizes the experience of vehicle ownership by integrating all essential services needed to deliver exceptional automotive customer care. By offering cutting-edge tools, we equip dealerships and OEMs with a strong technological foundation that clarifies sales processes and enhances customer loyalty. This extensive software suite encompasses everything required for dealerships and OEMs to boost sales, initiate successful digital and email marketing initiatives, deliver maintenance assistance, manage proper documentation, and foster customer retention. With our all-encompassing software solution, you receive unwavering support throughout every phase, guaranteeing a high level of customer satisfaction and loyalty. Ultimately, our platform not only streamlines operations but also builds lasting relationships with customers, paving the way for future success.
Description
Matador is a specialized conversational AI platform designed for automotive dealerships, aiming to enhance and streamline interactions related to sales, service, and support on a large scale. It features an AI-driven sales agent for lead generation and nurturing, an AI service agent to boost service revenue and customer retention, and an AI call agent that ensures no inbound calls are overlooked, all utilizing the capabilities of “AutomotiveGPT.” Matador identifies crucial “opportunity searches” which guide teams on the next steps to take, while also automating various workflows such as SMS outreach, appointment scheduling, and follow-up communications. Additionally, it offers capabilities for broadcast messaging, compliance adherence, automation processes, video integration, and robust compatibility with dealer CRMs and lead management tools. Users can benefit from a browser extension that facilitates text messaging directly from any CRM or web application using their business number, complete with templates, dynamic fields, scheduling options, attachments, and synchronized messaging features. Trusted by more than 1,000 dealerships, the platform enables automotive professionals to transform their customer interactions effectively. With its comprehensive suite of tools, Matador is set to redefine how dealerships engage with customers and manage their operations.
API Access
Has API
API Access
Has API
Integrations
Accur8 TMS
DAS Technology
DealerSocket
Facebook
Momentum
One Auto API
VinSolutions Connect CRM
autoTRADER
myKaarma
Integrations
Accur8 TMS
DAS Technology
DealerSocket
Facebook
Momentum
One Auto API
VinSolutions Connect CRM
autoTRADER
myKaarma
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Solera
Founded
2005
Country
United States
Website
www.autopoint.com
Vendor Details
Company Name
Matador AI
Country
Canada
Website
matador.ai/
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration