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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AutoPoint's dealership and service center software revolutionizes the experience of vehicle ownership by integrating all essential services needed to deliver exceptional automotive customer care. By offering cutting-edge tools, we equip dealerships and OEMs with a strong technological foundation that clarifies sales processes and enhances customer loyalty. This extensive software suite encompasses everything required for dealerships and OEMs to boost sales, initiate successful digital and email marketing initiatives, deliver maintenance assistance, manage proper documentation, and foster customer retention. With our all-encompassing software solution, you receive unwavering support throughout every phase, guaranteeing a high level of customer satisfaction and loyalty. Ultimately, our platform not only streamlines operations but also builds lasting relationships with customers, paving the way for future success.

Description

Matador is a specialized conversational AI platform designed for automotive dealerships, aiming to enhance and streamline interactions related to sales, service, and support on a large scale. It features an AI-driven sales agent for lead generation and nurturing, an AI service agent to boost service revenue and customer retention, and an AI call agent that ensures no inbound calls are overlooked, all utilizing the capabilities of “AutomotiveGPT.” Matador identifies crucial “opportunity searches” which guide teams on the next steps to take, while also automating various workflows such as SMS outreach, appointment scheduling, and follow-up communications. Additionally, it offers capabilities for broadcast messaging, compliance adherence, automation processes, video integration, and robust compatibility with dealer CRMs and lead management tools. Users can benefit from a browser extension that facilitates text messaging directly from any CRM or web application using their business number, complete with templates, dynamic fields, scheduling options, attachments, and synchronized messaging features. Trusted by more than 1,000 dealerships, the platform enables automotive professionals to transform their customer interactions effectively. With its comprehensive suite of tools, Matador is set to redefine how dealerships engage with customers and manage their operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Accur8 TMS
DAS Technology
DealerSocket
Facebook
Momentum
One Auto API
VinSolutions Connect CRM
autoTRADER
myKaarma

Integrations

Accur8 TMS
DAS Technology
DealerSocket
Facebook
Momentum
One Auto API
VinSolutions Connect CRM
autoTRADER
myKaarma

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Solera

Founded

2005

Country

United States

Website

www.autopoint.com

Vendor Details

Company Name

Matador AI

Country

Canada

Website

matador.ai/

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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