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Description
AutoPoint's dealership and service center software revolutionizes the experience of vehicle ownership by integrating all essential services needed to deliver exceptional automotive customer care. By offering cutting-edge tools, we equip dealerships and OEMs with a strong technological foundation that clarifies sales processes and enhances customer loyalty. This extensive software suite encompasses everything required for dealerships and OEMs to boost sales, initiate successful digital and email marketing initiatives, deliver maintenance assistance, manage proper documentation, and foster customer retention. With our all-encompassing software solution, you receive unwavering support throughout every phase, guaranteeing a high level of customer satisfaction and loyalty. Ultimately, our platform not only streamlines operations but also builds lasting relationships with customers, paving the way for future success.
Description
Matador is a specialized conversational AI platform designed for automotive dealerships, aiming to enhance and streamline interactions related to sales, service, and support on a large scale. It features an AI-driven sales agent for lead generation and nurturing, an AI service agent to boost service revenue and customer retention, and an AI call agent that ensures no inbound calls are overlooked, all utilizing the capabilities of “AutomotiveGPT.” Matador identifies crucial “opportunity searches” which guide teams on the next steps to take, while also automating various workflows such as SMS outreach, appointment scheduling, and follow-up communications. Additionally, it offers capabilities for broadcast messaging, compliance adherence, automation processes, video integration, and robust compatibility with dealer CRMs and lead management tools. Users can benefit from a browser extension that facilitates text messaging directly from any CRM or web application using their business number, complete with templates, dynamic fields, scheduling options, attachments, and synchronized messaging features. Trusted by more than 1,000 dealerships, the platform enables automotive professionals to transform their customer interactions effectively. With its comprehensive suite of tools, Matador is set to redefine how dealerships engage with customers and manage their operations.
API Access
Has API
No
API Access
Has API
No
Integrations
Accur8 TMS
Yes
DAS Technology
Yes
DealerSocket
No
Facebook
No
Momentum
No
One Auto API
Yes
VinSolutions Connect CRM
No
autoTRADER
No
myKaarma
Yes
Integrations
Accur8 TMS
No
DAS Technology
No
DealerSocket
Yes
Facebook
Yes
Momentum
Yes
One Auto API
No
VinSolutions Connect CRM
Yes
autoTRADER
Yes
myKaarma
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Solera
Founded
2005
Country
United States
Website
www.autopoint.com
Vendor Details
Company Name
Matador AI
Country
Canada
Website
matador.ai/
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
Yes
Collections Management
No
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
F&I Management
Yes
Financing Management
Yes
Form Printing
Yes
Inventory Management
No
Lease Management
No
New Car Dealer
Yes
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
Yes
Used Car Lot
Yes
Website Integration
Yes
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
