STELLA Description
STELLA serves as an advanced digital voice assistant capable of managing an infinite number of calls at once, directing inquiries, responding to common questions, and scheduling service appointments seamlessly. Enhance your customer satisfaction index while simultaneously reducing expenses with STELLA Automotive. By utilizing STELLA, your clients can achieve their objectives without enduring lengthy wait times or unnecessary frustration, as she picks up the phone on the first ring. Developed by a dedicated team of scientists and engineers, STELLA's conversational AI has been tailored specifically for the needs of car dealerships and their customers. This innovative solution streamlines operations, helps retain staff, and ensures a positive experience for customers with minimal effort. Renowned as the most intelligent AI in the automotive sector, STELLA continues to evolve and improve over time. Furthermore, her service comes without per-minute charges, meaning that as she takes on more calls, your dealership's costs remain stable. STELLA is also a non-intrusive technology that is easy to implement and maintain, requiring no changes to existing processes or additional training for your team, allowing for a smooth transition to enhanced operational efficiency.
STELLA Alternatives
Vehicle Acquisition Network (VAN) is private-party vehicle acquisition software for franchise and independent auto dealerships. It helps dealers buy used cars directly from consumers in their local market, alongside trade-ins and instead of paying up at auction.
VAN pulls for-sale-by-owner listings from 25+ online marketplaces into one dashboard, filters out dealer and scam listings and Do-Not-Call numbers, and adds VIN decoding and market valuation to each vehicle. Buyers call, text, and email sellers from inside VAN, and every conversation stays attached to the car it is about. On VAN Accelerate™, outreach and follow-up run automatically, KBB ICO leads get a text back within minutes, and AccuTrade leads get an automatic response.
For dealers without a buyer on staff, VAN Managed Buyer™ supplies a full-time buyer who is hired, trained, and managed by VAN. The dealership still makes the final buy decision and signs the check. Every plan includes an Acquisition Coach™, and VAN works with vAuto, VINCUE, CARFAX, AutoCheck, and most dealer CRMs.
VAN was founded in 2013 and serves dealers in the United States, Puerto Rico, and Canada. Plans start at $1,695 per month. To see VAN on your market, call 855-952-4949.
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Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Stella
Stella's talent pool, which aggregates non-hired candidates from large employers, offers a diverse array of individuals not typically found on job boards. We recognize that your applicants can also become your customers, so we focus on treating them accordingly. Our streamlined application process and ATS integrations greatly enhance the candidate experience and make it more user-friendly. Recruiters and managers can utilize Stella's Hiring portal to tap directly into the talent pool, enabling them to post job openings, manage applications, and access candidate data for marketing initiatives effortlessly. The ATS integrations ensure that applicants flow seamlessly into your existing workflows without requiring additional recruiter training. These features also help reduce applicant drop-off rates, further enhancing the overall candidate experience. Job seekers can benefit from Stella's mobile application, which allows them to conveniently search for nearby hourly job positions using a map of aggregated postings and personalized recommendations. Additionally, our unified application system simplifies the application process, making it exceptionally quick and easy for candidates to apply. This holistic approach not only streamlines hiring but also fosters a more engaging connection between potential employees and employers.
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AutoRaptor CRM
Boost your dealership's sales potential with AutoRaptor, the most user-friendly yet robust automotive CRM available today. This innovative platform equips dealerships with state-of-the-art productivity and automation features, allowing your team to engage with leads quickly and transform them into dedicated customers. Our all-encompassing CRM solution is designed to enhance your marketing efforts, improve communication efficiency, and foster customer loyalty. With smooth integration into your current systems and exceptional support from leading training professionals in the industry, AutoRaptor guarantees that you will maintain a competitive edge. Experience the unique blend of power and ease that AutoRaptor offers—book a demo now and explore how we can propel your dealership toward greater success while also improving your overall operational efficiency.
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Integrations
No Integrations at this time
Company Details
Company:
STELLA
Headquarters:
United States
Website:
www.stellaautomotive.com
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Online Support
STELLA Features and Options
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