
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Vehicle Acquisition Network (VAN) is an automotive software platform built to help car dealerships acquire high-quality used vehicles directly from private sellers—without relying on auctions. As wholesale prices rise and vehicle availability tightens, VAN empowers dealers with tools to source inventory faster, more profitably, and with greater control.
VAN aggregates local FSBO (for-sale-by-owner) listings, applies real-time market data to assess profitability, and automates communication with sellers at scale. Buyers can manage leads, track seller conversations, and streamline acquisition workflows through an intuitive CRM-style dashboard designed specifically for dealership teams.
For dealers who don’t have dedicated acquisition staff, VAN offers a Managed Buyer program, pairing stores with expert buyers who actively source, engage, and negotiate with private sellers on their behalf—saving time and boosting acquisition volume without internal hiring.
VAN is trusted by hundreds of dealerships across North America—from independent rooftops to franchise groups—looking to beat Carvana and CarMax at their own game. It's the smarter way to buy cars.
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DealerAI
DealerAI presents a sophisticated Multi-Agent Generative System (MAGS) specifically designed for automotive dealerships, allowing for the development of tailored AI agents that enhance sales, service, parts, and finance operations. These intelligent agents facilitate chatbots, voice AI, and follow-up mechanisms that function around the clock across various platforms, including website chat, SMS, email, and social media, effectively capturing inquiries, qualifying potential leads, scheduling appointments, and nurturing cold leads into warmer prospects. The system is intricately integrated with a dealership’s CRM, inventory management, booking systems, and other data sources to ensure fluid operations. DealerAI’s Smart Inventory Matching feature (Fuse Inventory) expertly connects buyers to the most suitable vehicles available across different dealership locations. Additionally, its REACH module automates follow-up communications across multiple channels to effectively re-engage leads that may have gone cold. With advanced voice AI capabilities, the platform enables natural conversations that foster trust and enhance conversion rates. Built for both scalability and security, the architecture is enterprise-grade, equipped to manage substantial transaction volumes and facilitate deployments across numerous dealership rooftops, ensuring that businesses can grow without compromising service quality. This innovative solution ultimately empowers dealerships to optimize their customer interactions and streamline their operational efficiencies.
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AutoRaptor CRM
Boost your dealership's sales potential with AutoRaptor, the most user-friendly yet robust automotive CRM available today. This innovative platform equips dealerships with state-of-the-art productivity and automation features, allowing your team to engage with leads quickly and transform them into dedicated customers. Our all-encompassing CRM solution is designed to enhance your marketing efforts, improve communication efficiency, and foster customer loyalty. With smooth integration into your current systems and exceptional support from leading training professionals in the industry, AutoRaptor guarantees that you will maintain a competitive edge. Experience the unique blend of power and ease that AutoRaptor offers—book a demo now and explore how we can propel your dealership toward greater success while also improving your overall operational efficiency.
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