Toma Description
Toma is an innovative AI platform designed to create customized voice agents specifically for automotive dealerships, streamlining essential tasks like appointment scheduling, customer support, parts requests, and recall notifications while functioning as an always-available virtual team member. This advanced system offers comprehensive receptionist functionalities, managing incoming calls around the clock, confirming and rescheduling service appointments, transferring calls as necessary, and addressing complicated issues with appropriate escalation. Furthermore, Toma proactively initiates outbound campaigns, such as recall notifications, sends reminders for appointments to minimize no-show rates, and gathers detailed caller information like vehicle specifications or part identifiers to provide to dealership staff. By integrating seamlessly with dealership management software, Toma accesses real-time data, allowing for fluid, low-latency conversations that are informed by the dealership's current inventory, service options, and operational processes. This integration not only enhances customer interaction but also optimizes workflow efficiency within the dealership environment.
Toma Alternatives
Vehicle Acquisition Network (VAN) is private-party vehicle acquisition software for franchise and independent auto dealerships. It helps dealers buy used cars directly from consumers in their local market, alongside trade-ins and instead of paying up at auction.
VAN pulls for-sale-by-owner listings from 25+ online marketplaces into one dashboard, filters out dealer and scam listings and Do-Not-Call numbers, and adds VIN decoding and market valuation to each vehicle. Buyers call, text, and email sellers from inside VAN, and every conversation stays attached to the car it is about. On VAN Accelerate™, outreach and follow-up run automatically, KBB ICO leads get a text back within minutes, and AccuTrade leads get an automatic response.
For dealers without a buyer on staff, VAN Managed Buyer™ supplies a full-time buyer who is hired, trained, and managed by VAN. The dealership still makes the final buy decision and signs the check. Every plan includes an Acquisition Coach™, and VAN works with vAuto, VINCUE, CARFAX, AutoCheck, and most dealer CRMs.
VAN was founded in 2013 and serves dealers in the United States, Puerto Rico, and Canada. Plans start at $1,695 per month. To see VAN on your market, call 855-952-4949.
Learn more about Vehicle Acquisition Network (VAN)
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
Learn more about Numa
Spyne
Spyne is an AI-native automotive retail platform helping dealerships transform how they sell, service, and engage customers. Founded in 2018 and headquartered in Gurugram, India, with operations across the US and India, Spyne combines conversational AI, AI-powered vehicle merchandising, and dealership automation into one intelligent platform purpose-built for the automotive industry.
The company's flagship products, Vini AI and Studio AI, simplify every stage of the dealership journey. Vini AI acts as a 24/7 AI Sales & Service Agent, handling customer conversations, qualifying leads, recommending inventory, scheduling test drives and service appointments, and delivering personalized support across voice and digital channels. Studio AI enables dealerships to capture once and automatically generate studio-quality vehicle photos, AI-enhanced images, professional backgrounds, interactive car virtual tours, video tours, and branded marketing assets that improve online merchandising and buyer engagement.
Today, Spyne is trusted by 3,600+ dealerships across 65+ countries, has processed 10M+ vehicles, created 1M+ AI-powered car virtual tours, and supports 50+ integrations with leading automotive platforms. Backed by $25M+ from Vertex Ventures, Accel, Storm Ventures, and Alteria Capital, Spyne continues to innovate at the intersection of AI and automotive retail.
By automating repetitive workflows and enabling intelligent customer interactions, Spyne empowers dealerships to respond faster, publish inventory more efficiently, enhance digital retail experiences, and increase sales productivity. With AI at the core of every workflow, Spyne is shaping the future of automotive retail by helping dealerships become faster, smarter, and truly customer-first.
Learn more about Spyne
BDC.AI
BDC.AI is an innovative platform leveraging artificial intelligence to function as a Business Development Center tailored explicitly for automotive dealerships, streamlining lead engagement through multiple channels such as phone calls, text messages, and emails. This powerful tool facilitates immediate responses to incoming inquiries, manages follow-ups, schedules appointments, and transfers qualified leads to live personnel within seconds. The virtual agents can be fully customized to align with the dealership's unique tone, branding, and operational protocols. Additionally, the platform seamlessly integrates with over 20 CRM and DMS systems, providing a comprehensive omnichannel experience that encompasses SMS, email, chat, and social media, while also accommodating multilingual communication in over ten languages. Operating continuously throughout the year, BDC.AI ensures that no lead is overlooked, boasting an impressive average response time of approximately two seconds and offering self-service options for customers to arrange or modify their engagements. Furthermore, the platform prioritizes enterprise-level security with SOC 2 compliance and delivers in-depth analytics that track individual salesperson performance, along with end-of-day reporting to facilitate show and sale monitoring. As a result, BDC.AI not only enhances customer interactions but also optimizes overall dealership efficiency and effectiveness.
Learn more about BDC.AI
Pricing
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Toma
Year Founded:
2024
Headquarters:
United States
Website:
www.toma.com
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Live Rep (24/7)
Online Support
Toma Features and Options
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