Kenect Description
Kenect provides dealerships with an all-in-one AI revenue engine that transforms how they interact with customers and manage operations. Its platform allows teams to replace outdated phone calls with instant two-way text messaging, making communication faster and more effective. Businesses can boost their reputation by tripling reviews, proactively managing feedback, and filtering negative experiences before they escalate. Kenect also increases lead generation with features like a "Text Us" button and WebChat that capture more website visitors. The tool seamlessly integrates with over 100 DMS, CRM, and payment systems, ensuring dealerships maintain a smooth workflow. Dealers benefit from features like secure deposits, automated service notifications, and mass text messaging that reduce costs and improve efficiency. Proven results show significant growth in reviews, leads, and revenue across dealerships using Kenect. By combining AI automation with deep industry integrations, Kenect has become a trusted solution for service, sales, and customer experience management.
Kenect Alternatives
Vehicle Acquisition Network (VAN) is private-party vehicle acquisition software for franchise and independent auto dealerships. It helps dealers buy used cars directly from consumers in their local market, alongside trade-ins and instead of paying up at auction.
VAN pulls for-sale-by-owner listings from 25+ online marketplaces into one dashboard, filters out dealer and scam listings and Do-Not-Call numbers, and adds VIN decoding and market valuation to each vehicle. Buyers call, text, and email sellers from inside VAN, and every conversation stays attached to the car it is about. On VAN Accelerate™, outreach and follow-up run automatically, KBB ICO leads get a text back within minutes, and AccuTrade leads get an automatic response.
For dealers without a buyer on staff, VAN Managed Buyer™ supplies a full-time buyer who is hired, trained, and managed by VAN. The dealership still makes the final buy decision and signs the check. Every plan includes an Acquisition Coach™, and VAN works with vAuto, VINCUE, CARFAX, AutoCheck, and most dealer CRMs.
VAN was founded in 2013 and serves dealers in the United States, Puerto Rico, and Canada. Plans start at $1,695 per month. To see VAN on your market, call 855-952-4949.
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Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Blackpurl
Blackpurl is a dealership management software that is changing the way dealers run their organizations.
Blackpurl is for dealers who want a software solution that lets them run their dealership the way they want to. Are tired of spending thousands of dollars on features that look “cool” but don’t help run their day-to-day operations.
Blackpurl integrates with best-in-class solutions like Shopify for eCommerce, Quickbooks, and Xero for accounting, DP360 for CRM, and a handful of other tech solutions. The goal is to allow the dealers to choose the solution that's right for them.
Blackpurl isn’t another DMS, it’s a cloud-based Dealership Management Platform that’s disrupting the DMS industry.
As we like to say around the office, we’re not putting lipstick on a pig, we’re roasting the entire hog.
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CDK Global
CDK provides a unified, SOC 2-compliant dealership software solutions designed to simplify dealership operations, improve profitability and create a better customer experience across every department. Instead of relying on disconnected tools for Sales, Service, Inventory and Accounting, CDK brings everything together in one place through the CDK Dealership Xperience Platform.
CDK offers six connected suites inside the Dealership Xperience Platform, each one solving for a specific area of dealership operations:
• Foundations Suite: Ideal for enterprise and multistore dealers, this suite delivers advanced Accounting, DMS functionality, centralized management and CDK SimplePay for smooth deal workflows.
• Fundamentals Suite: Created for independent dealerships and smaller franchise operations, the Fundamentals Suite offers streamlined core tools with the same data connectivity as the Foundations Suite.
• Vehicle Inventory Suite: Uses AI and real-time market insights to help dealers source, price and manage inventory more effectively and profitably.
• Modern Retail Suite: Combines CRM, Digital Retailing and F&I workflows so customers can start buying online and complete the process in the dealership without rework.
• Fixed Operations Suite: Supports Service and Parts departments with communication tools like video and texting, accurate estimates and to-the-penny Service pricing.
• Intelligence Suite: Brings advanced analytics, forecasting and performance visibility across departments so decision-making is faster and more data-driven.
Dealers choose CDK for its ability to connect once-separate systems, support day-to-day operations, and provide measurable improvements in efficiency, profitability and customer satisfaction.
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Integrations
Company Details
Company:
Kenect
Year Founded:
2017
Headquarters:
United States
Website:
www.kenect.com
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Product Details
Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Live Training (Online)
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Kenect Features and Options
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