PBS DMS Description
We offer tailored solutions for the unique needs of individual dealerships as well as automotive groups of varying sizes. Our advanced dealer software optimizes operations, fosters stronger customer connections, stimulates expansion, and guarantees reliability.
Join the extensive network of dealerships throughout North America that rely on PBS Systems to empower them in navigating the dynamic automotive industry.
PBS DMS Alternatives
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
Learn more about Numa
Kukui's All-in-One success platform is a powerful integrated marketing software solution that allows businesses in the automotive industry to grow their brand, and take it to new heights. Kukui provides tools for conversion rate optimization and POS integration as well as email marketing, retention, and revenue tracking.
Learn more about KUKUI
AutoRaptor CRM
Boost your dealership's sales potential with AutoRaptor, the most user-friendly yet robust automotive CRM available today. This innovative platform equips dealerships with state-of-the-art productivity and automation features, allowing your team to engage with leads quickly and transform them into dedicated customers. Our all-encompassing CRM solution is designed to enhance your marketing efforts, improve communication efficiency, and foster customer loyalty. With smooth integration into your current systems and exceptional support from leading training professionals in the industry, AutoRaptor guarantees that you will maintain a competitive edge. Experience the unique blend of power and ease that AutoRaptor offers—book a demo now and explore how we can propel your dealership toward greater success while also improving your overall operational efficiency.
Learn more about AutoRaptor CRM
CDK Global
CDK provides a unified, SOC 2-compliant dealership software solutions designed to simplify dealership operations, improve profitability and create a better customer experience across every department. Instead of relying on disconnected tools for Sales, Service, Inventory and Accounting, CDK brings everything together in one place through the CDK Dealership Xperience Platform.
CDK offers six connected suites inside the Dealership Xperience Platform, each one solving for a specific area of dealership operations:
• Foundations Suite: Ideal for enterprise and multistore dealers, this suite delivers advanced Accounting, DMS functionality, centralized management and CDK SimplePay for smooth deal workflows.
• Fundamentals Suite: Created for independent dealerships and smaller franchise operations, the Fundamentals Suite offers streamlined core tools with the same data connectivity as the Foundations Suite.
• Vehicle Inventory Suite: Uses AI and real-time market insights to help dealers source, price and manage inventory more effectively and profitably.
• Modern Retail Suite: Combines CRM, Digital Retailing and F&I workflows so customers can start buying online and complete the process in the dealership without rework.
• Fixed Operations Suite: Supports Service and Parts departments with communication tools like video and texting, accurate estimates and to-the-penny Service pricing.
• Intelligence Suite: Brings advanced analytics, forecasting and performance visibility across departments so decision-making is faster and more data-driven.
Dealers choose CDK for its ability to connect once-separate systems, support day-to-day operations, and provide measurable improvements in efficiency, profitability and customer satisfaction.
Learn more about CDK Global
Pricing
Pricing Information:
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Company Details
Company:
PBS Systems
Year Founded:
1988
Headquarters:
Canada
Website:
www.pbssystems.com
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Product Details
Platforms
Web-Based
Windows
iPhone App
iPad App
Android App
On-Premises
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Online Support
PBS DMS Features and Options
Dealership Management System
Accounting
Auto Dealerships
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Website Integration
Auto Dealer Software
Accounting
Buy-Here-Pay-Here
Contact Database
Customer Database
Document Management
F&I Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Website Integration
Automotive CRM Software
Call Logging
Contact Management
Customer Support
Inventory Management
Quotes / Proposals
Service Department Management
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