Best Magellan Solutions Alternatives in 2025
Find the top alternatives to Magellan Solutions currently available. Compare ratings, reviews, pricing, and features of Magellan Solutions alternatives in 2025. Slashdot lists the best Magellan Solutions alternatives on the market that offer competing products that are similar to Magellan Solutions. Sort through Magellan Solutions alternatives below to make the best choice for your needs
-
1
VoiceNation
VoiceNation
386 RatingsThousands of businesses rely on our 24/7 support because our professionally trained, bilingual receptionists and cutting-edge technology guarantees awesome customer service is always delivered on their behalf. Acting as a seamless part of your company, they're available to answer calls and respond to website chats whenever you need, and around the clock. Our pricing is simple; with plans starting from $70 per month. Why choose VoiceNation: - America's best receptionists - Essential and Personalized plans to suit every business - A culture like no other - Years of industry knowledge - Gold standard technology - Outstanding account management -
2
Call Center Studio
12 RatingsCall Center Studio is a web-based, pay as you go solution that Google offers to companies who run a call center and are frustrated by the high cost, complexity and difficulty of traditional systems. It is low-cost, fast, easy and scalable and can be set-up anywhere in the world in minutes. -
3
AnswerForce
AnswerForce
$279 per monthAnswerForce can be your voice whenever you need it. AnswerForce can help you grow your business by handling every phone call with professionalism, personality, and efficiency. Virtual receptionists are available 24/7 to assist you. This allows you to focus on the important things that matter: your customers. Our virtual receptionists can answer your calls even if you aren't available. We will send you detailed reports that include important information. Our friendly virtual receptionists will greet every caller and can connect you or your team to each call according to your call handling instructions. Efficient AnswerForce receptionists will schedule appointments for you and send you reminders when necessary. Professional AnswerForce receptionists will help you capture and qualify leads so you can focus on growing your business. With a bilingual answering service, you can ensure that more callers reach a caring and professional voice. -
4
HiredSupport
HiredSupport
$175 per monthOutsource customer service such as tickets, live chat, voice calls, emails, and tickets. Hire chat agents and voice agents. For your startup or business, you can hire 24/7 custom-trained live chat agents. Hire outbound and inbound voice agents, and let us be your dedicated phone line. Our virtual assistants are able to do everything from data entry and back office work. HiredSupport is the best choice for startups and digital businesses looking to provide customer service 24 hours per day. We work with all major support channels. We help businesses with customer support, back-office processing, sales, and everything else. We are trusted by more than 100+ startups and businesses as their outsourcing service provider. Live chat is a great way to increase sales and customer satisfaction for you business. Our chat agents are experts in converting leads and keeping customers satisfied. -
5
Helpware
Helpware
We are a digitally empowered People as a Services Outsourcer, focused on serving high-growth, new economy and market-disrupting technology companies to own interaction custody, complete complicated tasks, and grow their businesses. Helpware's vision is to provide constant consumer empowerment and experience interactions via API and integration enabled human task service services. To provide superior customer experiences, we partner with the most innovative and fastest-growing brands around the globe. We provide fully integrated business process outsourcing which drives brand loyalty. This includes call center, answering service IT, chat technical, and email support. Our inbound and outside call center teams can be customized to support your existing team. We invest in people and culture so that we can better serve you and the custom-built teams we create for you. Our technology-enabled, empowered and engaged teams provide enhanced customer engagement and experience worldwide. -
6
LTVPlus
LTVPlus
Our dedicated customer service agents are world-class and seamlessly integrate with your business. This will help you make more money. Our payment recovery specialists are able to recover lost payments and reduce voluntary churn via email, live chat, and other communication channels. Our customer service agents will handle your live chat, help desk and social media. This will increase your sales and customer satisfaction scores. A team of dedicated agents will engage with shoppers to recover lost customers and convert them into sales. Your own dedicated team of customer service agents that generates profit for your company. Increase sales and conversion rates. Customer satisfaction is increased. You can provide 24/7 coverage in any language. 100% dedicated agents for you brand. You will work with highly-trained agents who fit your brand. -
7
Technosys IT Management
Technosys IT Management
Organizations can outsource live client administration and specialized support to allow them to focus on their core business tasks and capabilities. To increase your client support, you can use the expertise, learning, and support we offer. We offer sensible and redid bundles depending on the number of administrators that you require for your administrations (pay per hour, pay per visitor, pay every month). Outsourcing live visit prerequisites can help you reduce costs by as much as 45-50% Outsourcing live chat bolster administrations will result in a rise in guest numbers which will lead to a greater number of prospects. We manage the entire process of live talk involvement. This includes the creation of visit programming, redesigns and upkeep online visit support. The selection and preparation of talented and dedicated staff is also included. This results in a better client experience and administration. -
8
LiveChat Service
LiveChat Service
Managed chat will ensure you never miss a conversation! Managed chat allows you to completely outsource your chats to LiveChat Service. Our chat operators are available in five languages, seven days a week, to help customers with their buying process. You can optimize your productivity by being on your website seven days a week. We can help your customers via any contact channel, including Facebook Messenger, WhatsApp, or web chat. Our chat operators can be reached in English, Dutch German, French, Spanish, and German. We will increase and optimize your website's conversion. Always be available to your customers. Our chat operators are available to assist you with any questions or concerns that you may have. Conversations are the first step to building a good customer relationship. Customer satisfaction is best achieved by being present and responding quickly to customer questions. -
9
Smith.ai provides 24/7 virtual receptionist services that combine AI-powered automation with live, North America-based agents to enhance customer interactions. Their services include call answering, lead qualification, appointment scheduling, and payment processing, catering to businesses of all sizes and industries. By integrating with popular CRMs and calendar platforms, Smith.ai ensures seamless workflow management and efficient client communication. The platform leverages AI to improve accuracy and response times while maintaining a human touch for personalized customer experiences. With flexible pricing and scalable solutions, Smith.ai helps businesses streamline operations, boost lead conversions, and improve overall client satisfaction.
-
10
AnswerConnect
AnswerConnect
Our customer service experts are available to assist your visitors and callers 24/7. Your potential customers are available 24/7, wherever and whenever you need them. No voicemail, only real people. There is no voicemail or bots so you can do business with real people and not automated voices. Know your callers and manage calls. For a personalized experience, we recognize returning callers. Unique call script because no two businesses are alike. Your call flow will be unique to you. We integrate seamlessly with your existing systems and integrate via a shared screen or CRM integration. How can you provide high-quality customer support without having to hire full-time employees in-house? This level of service is not possible for many small businesses. With a small business answering company, you can enjoy the benefits of an in-house staff without the need to hire, train, and pay for staffing. Our agents work remotely from anywhere in the US so they aren’t affected by local service outages and natural disasters. -
11
Moneypenny
Moneypenny
Moneypenny is a preferred provider of switchboard services for exceptional businesses such as Magic Circle law firms or leading brands. Moneypenny provides dedicated receptionists who are available 24/7 to assist your in-house staff with all their needs. Their positive attitude and attention to detail ensures outstanding service for your staff and customers. This also results in significant cost savings. Moneypenny is the preferred choice for businesses and organisations in all sectors due to its reputation for providing high-quality outsourced call handling. We invest in our employees, providing them with world-class training and support to help them exceed your service expectations. You can outsource or provide overflow support. Instantly scaleable to meet demand. Calls can be transferred to your team from anywhere. Call & message history online. -
12
Peak Support
Peak Support
We take the burden off of your customer service, technical support, back office, and help you make them better. You'll have a dedicated team from day one that will help you manage high quality, train new staff members quickly, and improve your business processes. Peak Support is your solution provider so you can concentrate on building your business while your customers receive the exceptional service they deserve. Each client team is led by a dedicated account manager who will help you set goals, monitor team performance, and make recommendations based on those reports. Our customer service agents average eight years industry experience and have glowing recommendations. We provide high-quality customer support via email, chat, phone, chat and social media. We are experts in providing technical support to both hardware and software companies. We offer exceptional support via Facebook, Twitter, Snapchat, and any other social media channel. -
13
SureCall
SureCall
SureCall Experts is a leading Contact Center and BPO. We are a team of experts. We are driven by our passion for excellence and go the extra mile to ensure that clients, partners, and customers are well taken care of. Our team is ready to help you find the right solution. Our goal is to work with you to find innovative ways to grow and expand your business, while keeping your customers happy. GoodCall™, which was launched in 2016, continues to evolve as we discover more ways to give back. The idea of giving back a portion of the annual revenues each year to non-profit and registered charities began as a local effort to help them. It has since evolved into something more important. SureCall stands out for its innovative technology, flexible architecture, and streamlined program offerings. We are leaders in the industry and have been recognized for our outstanding service with numerous awards. -
14
SYNERGYCHAT
SYNERGYCHAT
SYNERGYCHAT offers 100% live online chat for your website. It has been in operation for more than 10 years and is a trusted national provider. SYNERGYCHAT was founded in 2012 with the mission of providing high-quality chat services to companies from all industries. Let us work with you to ensure a great digital experience for your customers. We identified the shortcomings of automation in this domain early, which was causing dissatisfaction among customers and preventing them from receiving adequate customer service. Poor chat is worse than no chat. Our live chat support company is available to clients in the United States and Canada. SYNERGYCHAT can help you double your monthly online leads. Our clients close on average between 5-15% of live chat leads. This increases your ROI by 10-30% thanks to our affordable rates. You can cancel or modify your subscription at any time. -
15
Chat Agents
Chat Agents
$249 per monthChat agents are available to provide immediate assistance during critical buying windows. Chat agents can help you generate more leads online from website visitors to your company who might not otherwise complete a contact form. Chat agents can save you time by helping your business fill out routine tasks such as filling out forms to capture new clients 24/7. Chat Agents assist customers to book and schedule appointments. We will do whatever it takes to make sure you get the most from your appointments. We will match or beat any competitor's prices, so don't overpay. Our fixed monthly rate includes unlimited chat engagements for your account. Your marketing and brand-building efforts are the reason your web visitors are there. We won't be surprised. There will be no additional charges. Don't limit your potential. We provide 24/7 staffing for your website with real people. -
16
DeskMoz
DeskMoz
$199 per monthDeskMoz Premium Live Chat Service Provider, 24x7 (350+ days) Managed Human Chat Operators for Your Website. Highly skilled, round-the-clock chat experts. Our chat agents can work remotely and from home, unlike other freelancers. Exemplary 24/7 managed live chat agents service for your website and your Facebook Page. It takes only a few clicks to set up. The professional live chat answering service provides 24x7 support for closing sales questions. This results in 3x more qualified leads. The fastest turnaround time for live chat outsourcing. Our live chat team can be trained and deployed on your website in as little as 24 to 48 hours. DeskMoz's live chat service is 24x7 and more efficient than email support or phone support. We are trusted by over 200 global brands. -
17
Slingshot
Slingshot
$150 per monthSlingshot can schedule, sell, and schedule your calls and leads, making them real revenue. You can't afford not to be first with 70 to 90% of sales occurring over the phone, 25% after-hours and weekends. We are here to help you quickly and efficiently, 24 hours a day. With an all-in-one platform dedicated to home services, our expert agents represent you brand. We can close the sale, schedule on-site quotes, or qualify leads and pass them to your inside sales reps. We can integrate with many CRMs and work directly with your customer management software. Slingshot's friendly agents will give your customers the 5-star treatment and the 24/7 availability they desire. Slingshot's outbound sales team can help you increase your annual sales by up to 40%. -
18
CloudTask
CloudTask
Join the CloudTask Marketplace today to get the support and resources you need to win contracts for customer-facing, non-technical freelance sales gigs. Get emails and texts about remote sales jobs. Our private Facebook group allows you to connect with other like-minded individuals and share resources and advice. Refer qualified candidates to get paid when they are hired. Your CloudTask Marketplace profile video is your advertisement to potential employers that you are a freelancer available for hire. This is where you will introduce yourself to the world, highlight your past performance, and provide other information that will help you attract the right companies. Within 3 business days of your submission, one of our sales outsourcing specialists will review and approve your profile. We may occasionally contact you to give feedback and provide resources to help maximize your chances of being shortlisted for job openings. -
19
Magnet Beauty
Magnet Beauty
We have licensed estheticians, cosmetologists and professional makeup artists who are ready to help your customers online. Generate deeper insights into consumer needs. You have complete control over the brand experience. Create authentic, personalized experiences. Differentiate your brand and consumers Customer satisfaction, brand loyalty, online sales, and customer satisfaction are key factors. Get in touch with a beauty expert right away. Authentic, personalized shopping experience. All their questions will be answered immediately. A warm and private environment. Live experts to engage customers and build brand loyalty. Chat with a beauty professional via live video from your brand website. You can instantly add recommendations to your shopping cart by using the chat application. Magnet empowers your online shop to engage with customers anywhere and anytime through our digital sales engagement platform. -
20
LeadChat
LeadChat
Chat agents are available to help you nurture hot leads. Paid traffic accounts for 63% of all leads lost by the average business. How about doubling your conversion rate with live chat? Chatbots don't offer the same level of service as real human connection. Customers want instant service and real connections. LeadChat's top sales agents are available 24/7 to help you build better relationships and increase conversion. You get the same quality as an in-house sales team, without the overhead and infrastructure investment. Hot leads won't wait. After signing up for LeadChat, you can chat with live agents within 4 hours. Every chat request is answered within 10 seconds by our agents. It's faster than a chatbot but with a human touch! You can access a team of ready-to go sales agents instantly and stop waiting for lengthy recruitment and hiring processes. We chat before your website visitors leave. 98% of them leave without ever enquiring. -
21
Yomdel
Yomdel
Yomdel is a conversation-management solution provider. Businesses can use our 24/7 managed conversation channels to nurture and convert prospects into high-value leads. Our live chat service is available 24/7 and delivers an 8-fold return on investment. We have a 95% customer satisfaction score. Facebook Messenger integration allows your customers to choose the best channel to communicate with you. Our integrated email response services ensure that your customers receive comprehensive service every day. Your customer is at center of everything we do. Knowing, nurturing, and serving your customers is key to growing your company. Yomdel is committed to achieving positive returns for all clients, with an average performance of 18:1 ROI. We create world-class CX by focusing on quality and enhancing your brand's reputation. -
22
HelpSquad
HelpSquad
$185 per monthHelpSquad will ensure that you never miss a lead. Chat agents are available to capture leads round-the-clock. Our team will gain a deep understanding of your business, then use that information for unmatched support. Our agents can answer customers' questions immediately and convert inquiries into sales. Our agents are available to help your team manage chats after hours and on weekends. Even if your team isn't available, we will be there. Our rates are up to 50x lower than hiring a full time receptionist. HelpSquad 24-7 managed chat service starts at $185/month Our vision is to provide superior, affordable and tailored 24/7 customer support to all businesses, regardless of their size or industry. We will train chat support agents for your business. You can also rest assured that they will be available to your customers 24 hours a day. -
23
Equinox
Equinox Agents
Equinox is a pioneer in proactive live chat. This allows SaaS prospects and users to engage with Equinox, resulting in happy, paying customers. Your qualified leads can be increased by 10x without spending any money to increase visitor traffic. Equinox will meet or beat your customer-satisfaction scores in 90 days, or you pay nothing! We understand your pain. You need to have higher customer satisfaction scores, but not enough support representatives to provide the level of service you expect. The high volume of chat and ticket requests is causing burnout in your in-house support agents. This is not enough to handle incoming questions or issues. Reactive chat is not enough to engage customers and website visitors as well as site visitors. You are missing hundreds of positive customer interactions per month, which could help you lower churn as well as reach your revenue goals. Equinox is here to help. -
24
CommVersion
CommVersion
Data-led is a live chat powered by humans that delivers qualified leads with high intent to your sales team. SmartChat and human connection can combine to power your website. SmartChat segments your audience by analyzing user behavior in order to identify high-value prospects or people who are likely to convert. Our solution engages in real time conversations, strategically curated for moving your customer through the funnel towards achieving set conversion goals. Qualified leads can be delivered directly to your team or integrated into your solution, increasing conversion rates by an average 32%. SmartChat has made live chat a powerful tool for lead generation for more than 300 brands across the globe. Smart targeting and human-led conversations can help you increase your digital conversion strategy. Your brand voice is replicated in a bespoke knowledge base, ensuring that your customer experience is exactly what you want. -
25
Click and Chat
Click and Chat
Our agents are available to engage your customers 24/7. We encourage them to chat, text or email, answer their questions and help them buy! You have full access to our chat software, so you can answer any chats or text messages whenever you wish. Our robust, enterprise-grade customer engagement platform and marketing analytics platform are available to all customers. You can view who is visiting your site, invite them chat or text, create skill groups and routing rules to your agents and departments, and view over 50 reports. Our highly skilled and professional agents can help you whenever you are not available. Never miss an opportunity to meet with a customer! To capture the attention of your website visitors, send personalized greetings and pop up invites. Be sure to include their history and interests. Customer feedback can improve customer satisfaction and the quality your agents' conversations. -
26
Weply
Weply
Weply's chat tool is the ultimate solution for generating sales qualified leads that are guaranteed to land directly in your inbox or CRM-system. Our team of expert chat consultants is always available and on standby 24/7, working on behalf of our more than 2,000 customers to ensure that no potential sales slip through the cracks. Did you know that 50% of leads visit websites between 4pm-9am? With Weply, you'll never miss out on potential customers even when you're off enjoying your evenings and weekends. Get ahead of the game and offer your customers a personal service in real-time, guaranteeing the best possible customer experience. Our chat consultants are trained in chat psychology and are continuously educated to provide you with the most exceptional service possible. They screen your traffic for qualified leads and potential customers through personal dialogue, ensuring that you never miss out on an opportunity to grow your business. -
27
LegalChat
LegalChat
LegalChat is a leader in the legal services sector because we are guided primarily by science. We pay attention to the smallest details that can make a big difference. The names and faces that are shown to your clients in the chat interface, for example, can have a significant impact on the number of conversations and the quality of those conversations. Our clients are offered all of our innovations not because it is easy to sell them to new clients but because they actually work. We are committed to continuous improvement as a business, as a partner, and as a service. LegalChat was created to meet the specific needs of law firms, legal services and other businesses. You can provide more detailed information to your customers when they ask for it. -
28
Advanced Chat Solutions
Advanced Chat Solutions
Simple customer engagement solution that may care more about your customers then you do. As an extension of your customer support departments, we work as a complement. Remote team that manages all or some of these areas of customer success. We believe in giving back. We believe that many people who are less fortunate can be more focused on customer service and customer loyalty due to their circumstances. We are committed to hiring and training the best people in North America, regardless their disabilities or circumstances. This ensures that you have people who care about your customers and are able to relate to them. We can scale up in minutes to handle chat volume from small businesses to large enterprises. Our largest clients are growing at rates of over 20,000 customers per day so we know how to scale up and handle high volumes without any problems. We integrate with all major ERPs and CRMs. -
29
Kontak
Kontak
Nearly 98% leave your website without leaving a trace, and you may not even know that they were there. Our trained agents are available 24/7 to assist clients and potential clients. Kontak eliminates the waiting time and makes it 4x more likely that they will leave your information. New client appointments are worth gold. Each appointment is worth between $2k and $4k in CLV. Kontak allows you to receive several each month. Get instant feedback from your community and keep them informed. Communicate special services and promotions. Ensure that your schedule is well-organized. Announce special rewards or events and get instant feedback. You can send instant confirmations to ensure your schedule is well managed. Built-in auto-reminders. Clients won't miss appointments. -
30
Melu
Melu
$161 per monthGive your website visitors the support that they require. Although live chat is a game-changer, it can be difficult to manage in-house. Businesses are increasingly realizing the benefits of live chat via their websites. Many have resisted using it because it is difficult to manage without incurring huge costs. Melu is changing all that. Melu can become part of your online team, converting more visitors into leads and selling to you. We also provide exceptional customer service. Our live chat operators are professionally trained and will engage with your clients like they are their own. We train our live chat operators to get to know your brand, values, and business. They will act as if they are part of your staff. Melu managed live chat is easy to set-up, cost-effective, and free to use. Melu serves clients in many industries including law, accounting, fashion, PR and hospitality, as well as property and education. -
31
chat4business (c4b)
chat4business
$68.29 per monthChat4business (c4b), an award-winning provider of managed chat services, offers a unique product that will help you take your online sales to new heights. c4b Fusion combines the warmth and efficiency of human operators with the efficiency of our bot technology. This will enhance your brand and help you generate real-time leads. You choose which inquiries require a personal touch, which can be handled by technology, and which ones that are best for you using a combination of humans and robots. c4b Fusion gives you control over your online inquiries and allows you to increase sales while providing a better customer experience at a cost that suits your business. We understand that people buy from people, and we appreciate how much you have invested in your premium brand. Our highly skilled and compassionate reception team can greet your customers and qualify sales leads to connect your website, visitors and sales team. -
32
PartnerHero
PartnerHero
$10 per hourSupport teams that are values-based and align with your brand. A toolkit to help companies grow. We build a team that matches your culture, customer, and business needs. We then add the tools, customer insights, training, and tools to ensure that your operation scales with efficiency and quality. Need help with vetting your latest release of software? Our global network of Software QA professionals will help you meet your release deadlines with confidence and ensure that your website and apps remain bug-free. Your brand is protected like our own. Our trust & safety specialists and moderation associates support your team. They also act as an extension of your team by enforcing your community guidelines in every language and time zone. Regression and snapshot testing, as well as refactoring tests. Integration, exploratory, functional, and black box testing. Localization testing and user acceptance testing. Online risk mitigation and policy and workflow consulting. -
33
The Chat Shop
The Chat Shop
Real-time customer engagement via chatbots and human chatbots gives you a competitive edge. We target visitors who are likely to convert but don't need any assistance. We track and analyze behavior to determine the best time and message to engage in a thoughtful conversation. Our live chat team, based in the UK/US, is your source for product and service experts. We remove friction from your sales funnel using AI chatbots. We bring a new competitive advantage to your business and deliver previously untapped returns 24/7. Your website can increase the quality and quantity of leads. Native-English chat allows you to engage, qualify, and convert. Our unique live chat approach allows you to increase revenue and provide a superior native-English customer experience. Create the perfect mix of human chat and AI assistance to improve the customer experience on your website. -
34
Chat Metrics
Chat Metrics
$21.50 per monthWe help B2B SaaS companies book 25% more demos from their existing web traffic. Without spending any additional advertising. Demo Bookings Increase your sales qualified leads and book demos by more than 25% without increasing your advertising spend. Higher Conversions Boost your website's conversion rate by 100% Leads To Sale. Increase lead to sale conversion by 28% by using better qualified leads. Integrations Take action on your leads quickly with our CRM integration. With over 1100 integrations and a custom RESTAPI, we can integrate your leads with any information you may have. Our integration and automation ensure that there is no disruption to your business processes. Onboarding is easy. -
35
Ngage Live Chat
Ngage Live Chat
Ngage has been featured on over 8,000 websites in many industries. It is a live chat platform that offers a personalized experience that converts visitors into clients. We help prospects build a relationship with you business through discrete exchanges. We quickly capture and forward important information to improve your intake and sales processes. You can increase website conversions at a low price. Before visitors can navigate away, we greet them politely. Our highly-trained operators interact and collect information from visitors. We take the conversation and connect the visitor to your team. Ngage helps you connect with potential clients and improves your conversion rate. -
36
LivProp
LivProp
$250 per monthOur AI will handle simple queries like location and accommodation preferences. Potential leads are pushed to live 24/7 agents for better conversions. Your customers can connect with your projects via Facebook, WhatsApp, websites, and other online channels. You can transfer the ongoing visitor interaction session seamlessly from our agents to the sales team. You will be notified immediately if your closure leads are online during a site visit or closure. LivProp connects to you directly with the most qualified site visit leads in real-time. Live interaction with human agents, which is understanding the buyer's requirements and providing relevant information that influences the buyer's final decision. Agent support is available at LivProp 24 hours a day. Our agents are trained to align their style, strategy, approach, and style with your brand image. -
37
Greechat
Greechat
We provide the software, agents and management team to enable you to engage your customers 24/7 via live chat. This will help you increase sales and gain deeper customer insight. Fully managed chat sales team that delivers a return on investment within the first month. We help businesses increase their website traffic by providing the software, agents, and expertise to engage customers via live chat. We can help you increase your revenue by systematically improving the performance of all your clients. We have a wide range of clients, from large corporations to small businesses. Our agents are dedicated and experienced. We can integrate with almost any type of digital marketing system, and we work with any CRM system. We have extensive experience working with clients in the US, UK, Australia. Our digital marketing DNA is used to continuously optimize live chat. Fully managed sales packages that deliver a return within the first month. -
38
Syteg SSP
Syteg
Syteg SSP cloud phone center offers advanced software to increase customer satisfaction and lower your business expenses. We offer a wide range services that can be used to help any business grow. Flexible pricing and reasonable prices will allow you to manage your call center efficiency while increasing your business's performance. Consider how many calls you make each week to determine the best pricing plan for your company. Inbound and outbound customer service are two types of support that you can provide to your client via telephone. Inbound call - this is the stage in which a customer calls and an operator attends to their needs. He answers his questions, provides information, etc. Outbound call – This stage is when a call center operator calls the customer to update him on progress or inform him about any changes, innovations, or policy updates. -
39
ModSquad
ModSquad
Customers are actively engaging with your brand by leaving glowing comments by day and voicing outlandish complaints at night. You need an experienced Mod to protect and represent your brand in text, image, or video content moderation. ModSquad is the best resource for social and user-generated media moderation across all platforms, languages and regions. Monitoring and engaging in conversations. Assuring audience safety and brand protection. Review chat-room, message boards, and comments content. Stakeholders should be notified of critical issues. Multi-platform strategies to moderate. Implementing behavior management software. Chat and safety toolset recommendations. Coppa compliance and best practices for child safety. Foreign-language/bilingual moderation. Scheduled with full hours and/or fifteen-minute scans. Available 24/7/365 All projects, big or small, are welcome. -
40
SoftTech WMS
CallTech Outsourcing
SoftTech Outsourcing is a part of CallTech Outsourcing, a group of companies that provide high-standard outsourcing services since 2005. Each customer is treated individually. Our clients have the opportunity to accelerate their growth and expand products and services beyond their internal capabilities. This increases their competitive advantage. SoftTech Outsourcing, a rapidly growing outsourcing company, has many years of market experience. CallTech Outsourcing has been working with over 100 companies worldwide to provide a wide range of outsourcing services. Our focus on modern technology has allowed us to attract world-class technology professionals who thrive on our clients' success. Our diverse backgrounds, education, and experience create a foundation for deep collective knowledge and talent. CallTech Outsourcing has consistently delivered the best outsourcing services. -
41
AroTRON
Cententia
AroTRON™, the first 100% Greek solution in CRM, is easy to use, manage, flexible, and ever-evolving. AroTRON™, which can be used by small and medium enterprises (SME) with between 20-150 employees, is an ideal fit. However, it can also be used to serve larger companies. It provides a single view of the customer for businesses, allowing them to build high-quality relationships which lead to increased loyalty and profits. It allows organizations to provide a consistent experience for customers in all interactions (such as inquiry and order, delivery, service, and support). This not only improves your ability to provide superior customer service but also makes each customer feel important to you. This results in greater customer satisfaction. AroTRON™, the ideal choice for call-centers who specialize in outsourcing services, e.g. Telemarketing activities. -
42
1 Stop Data
1 Stop Data
1 Stop Data provides the best in breed marketing, lead generation, and call center services. Our call center is based in the UK and offers global call handling, direct sales and direct marketing in a variety of languages. 1 Stop Data has the latest technology to help you get the most out of your marketing and sales budgets. Global leaders have trusted 1 Stop Data to manage their salesforce tasks. We ensure that their data is secure and compliant with GDPR and data protection regulations. 1 Stop Data can provide the technical expertise you need, whether you need inbound or outbound calling, sales lead generation, opt-in or compliance email list building, or inbound calling. 1 Stop Data is a trusted supplier and preferred supplier to international companies thanks to their 15-years of experience in call center operations. We offer a wide range of services that can be customized to meet your needs and still keep costs down. -
43
SMM Heaven
SMM Heaven
$0.04 per 1000 viewsSMM Heaven is the best SMM panel in the market. We offer high-quality SMM services for all social media platforms including Twitter, Facebook TikTok Instagram and YouTube. Our social media panel allows you to buy visitors, likes and followers, views and other services that will help grow your business. SMM Heaven provides first-class customer support and a variety social media packages that meet the needs of its customers. We will resolve customer problems as quickly as possible and ensure that they are satisfied. We offer you the best services at the lowest prices. We know that time is money in business. All orders are delivered as soon as possible. SMM Heaven offers the best SMM panel service at affordable prices. -
44
TASKE Contact
TASKE Technology
TASKE Contact software is flexible and flexible. It will help you build your contact center. TASKE Contact software is used by thousands of call center supervisors all over the world to manage their agents, establish and meet service levels, and provide critical management information about all call activity. TASKE Contact provides real-time ACD monitoring as well as historical call reporting for contact centers. It also includes a web portal that allows you to access real-time data as well as TASKE's advanced, cradle–to-grave search tool Visualizer. Our solutions give insight that can be used to improve customer retention and service levels. TASKE is used by organizations to monitor all inbound, outbound and internal call activity, monitor call center agents' performance levels, respond quickly to changes in call volume, agent availability, and control operating expenses. -
45
Retreaver
Retreaver
$1.00/month/ user Retreaver, a cloud-based call centre solution, tracks, tags and routes calls to specific departments or agents. We help marketers, agencies, and brands analyze inbound calls, manage caller profiles and dynamically route calls. We also track conversions, analyze ROI, and generate reports. You can personalize customer experiences, reduce call times, and improve customer satisfaction by leveraging powerful CRM databases and real-time tracking. Retreaver allows you to create your own call data properties using custom tags. These tags are associated with a number or a phone call, giving you greater control over your campaigns. We can pass these savings to you by optimizing our operating expenses. We do not have any monthly contracts and offer competitive pricing for our clients. Contact us for a quote. -
46
Mekashron Call Center
Mekashron
$29 per monthMekashron Call Center transforms call center operations and business operations. It offers powerful telemarketing and CRM capabilities, billing capabilities, and a seamless, consistent way to manage all customer interactions. This will accelerate growth and dramatically increase productivity. Up to 220% increase in productivity for call center agents Automatically connect calls - no waiting around for calls to be returned. All customer interactions can be tracked in one place. Manage telemarketing campaigns. Broadcast service and marketing messages to customers. Handle financial transactions, including subscriptions and credit cards. Inefficient call centers that are run on paper are extremely common. Agents spend over 50% of their time calling busy, unanswered, or invalid numbers. Agents also tire easily and lose focus while waiting for calls to be answered. This reduces their productivity even further. -
47
VortalSoft VCC
Vortalsoft
VortalSoft Virtual Call Center (VSVCC), is a hosted contact centre solution that provides intelligent call treatment, routing and blending. It also manages all customer interactions. VortalSoft is a provider of on-demand contact center solutions that optimize agent resources and increase sales, marketing, and customer service team effectiveness. VortalSoft offers a viable alternative for companies and outsourcers of all sizes to the complexity, cost and overhead of an on-premise contact center infrastructure. As a subscription service, VortalSoft offers a full range of inbound and export solutions over data networks. VortalSoft's flexible outsourcing solutions are a competitive advantage for organizations looking to maximize customer experience and increase profitability. -
48
IBM Sterling CPQ automates the configuration, pricing, and quoting complex products and services. IBM Sterling CPQ makes it easy for customers to buy complex products and services from you across all channels. Our CPQ software solution helps customers, partners, call center representatives, sales staff, and call center representatives to choose the right products and verify pricing. IBM Sterling CPQ allows you to provide the best buying experience for your customers and improves your sales productivity. CPQ automates the online sales process to create solution bundles that include cross-sell and up-sell opportunities. This improves customer satisfaction as well as reducing call center volume. CPQ eliminates the need for manual pricing execution by providing a centralized system that ensures consistency in pricing and automates changes. It also allows business users to facilitate price maintenance.
-
49
Noojee
Noojee Contact Solutions
A contact center should be able to run on the most up-to-date call center software technology while still being easy to use. You want a call center that is tailored to your business and responsive to changes in staff and call volumes. Call center software should be seamless and easy to use. You expect reliability, productivity, and adaptability that is second to none. It doesn't matter if you manage one inbound contact center or coordinate multiple outbound calling teams across the country or the world, it's easier to get the best out of each agent in your team. We have focused on creating high-performance, easy-to-use call centre software that sounds great. It also helps your team produce even better results. A great customer experience is key to business growth. What makes a great customer experience? -
50
InfoCision
InfoCision Management Corp
InfoCision offers a range of services, from traditional call center services to advanced training. We offer call center tools that reduce calls, combine alternative channels, and improve customer satisfaction. Tools are used to enhance and improve your call center environment. They can pre-fill customer data and demographics and score incoming calls. They also train call center agents using eLearnings and simulations. They can also measure quality and motivate staff. InfoCision is a leading provider of direct marketing solutions to companies in a variety of industries. Our clients are empowered to make informed decisions that maximize the return on their investment. We offer a full range of marketing services, including traditional call center services and advanced training solutions. Find out how we can assist your business with its marketing needs. InfoCision is a brand that spans multiple industries. We work to better serve our clients.