CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams.
Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
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AI Sales Rep - Your Next Salesperson Might Not Be A Person at All
Identify and Influence Your Engaged Website Visitors into Sales-Ready Leads – Before You Commit a Single Working Hour.
Lower Funnel, Higher Value Leads: Using our advanced WebID +Person identification technology, we uncover and identify the most engaged visitors to your site. These are the prospects we focus on, ensuring maximum impact for your sales efforts.
- Detailed Prospect Data: We gather 40 points of data about each prospect, including first name, last name, email address, and more.
- Engaged, But Anonymous: These prospects are conducting online research but haven’t met with your sales team yet.
- Crucial Sales Funnel Position: These visitors are deep in your sales funnel, spending time on your key ‘buying pages’ but remaining unknown to you. They are the ones most likely to convert into appointments.
- AI-Driven Engagement: Our AI Sales Rep identifies and gently engages with these visitors, influencing them to express interest. The process is fully automated, so your sales team only needs to engage with the interested leads—your low-hanging fruit.
Leverage the power of AI to turn your website visitors into meeting-ready leads effortlessly.
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DeskMoz
DeskMoz offers a premium live chat service with managed human operators available 24/7 for your website, ensuring expert support every hour of the day. Our in-house agents are highly trained and experienced, setting us apart from competitors who rely on freelancers and remote workers. We provide exceptional live chat services not just for websites but also for your Facebook Page, making it easy to engage with customers through a simple setup process. Our live chat experts are dedicated to addressing sales inquiries from your online visitors, resulting in a remarkable increase in qualified leads—up to three times more than before. Furthermore, we pride ourselves on the fastest turnaround time in the live chat outsourcing industry, deploying our skilled team to your site within just 24 to 48 hours. DeskMoz's 24/7 live chat services are not only more effective and responsive but also more cost-efficient compared to traditional phone and email support. Trusted by over 200 well-known global brands, we are committed to enhancing your customer engagement experience. By choosing DeskMoz, you can ensure that your customers receive timely and professional assistance, ultimately boosting your business's success.
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Kontak
Almost 98% of individuals visiting your website exit without leaving any indication of their presence, and you may never realize they were there. By employing a trained agent on your site who is available around the clock, we help engage both current and potential clients, preventing them from departing to a competitor. With Kontak, we remove any delays, boosting the likelihood of visitors sharing their information by fourfold. Each new client appointment is incredibly valuable, typically ranging from $2,000 to $4,000 in customer lifetime value. Kontak ensures you secure several new appointments each month. Stay connected with your community and gain immediate feedback, while effectively communicating about special services and promotions. You can ensure your schedule is optimized for maximum efficiency by announcing exclusive rewards and events, allowing you to gather instant responses. Additionally, you will be able to send immediate confirmations to manage your schedule effectively, complete with built-in auto-reminders, ensuring clients never miss their appointments and helping you maintain a steady flow of business. This proactive approach not only enhances client satisfaction but also significantly boosts your overall engagement.
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