Alternatives to Live Support

Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution

Manage and build a strong online reputation that helps you stand out from the competition as an industry leader in your area. Broadly helps local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews on Google, Facebook and other popular review sites - all from one easy-to-use app. Consistently provide the 5-star experience your ideal customers expect with a responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, appointment reminders, mobile invoicing, flexible customer financing options and so much more. Our app is accessible from any device, anywhere, and integrates with the tools you already use. You'll enjoy personal onboarding and dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.

Founded in 2008, Unblu is Swiss company that provides financial institutions with the best technology to level up the digital experience of their customers. The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

It is expensive to drive online prospects to your site. You must know who they are before you let them go. Website visitors are potential customers who are eager to speak with you. Chat with them live. Websites convert less than 3% to 5% of visitors to sales. Your website should not be one of these websites. We can customize both the chat widget design on your website and the chat responses that chat agents will use. It takes only minutes to add our live chat widget on your website. The rest will be taken care of by our support team. We begin chatting with your website visitors and send you qualified leads in real time via email, text message, and/or live phone connects. Live chat available for personal injury, criminal defense and bankruptcy, as well as other legal practice areas. Live chat available for HVAC, plumbing and roofing, window, solar, general contractor, and other home or commercial services businesses.

Lemur live chat Integration > Contact> Profit All messaging via instant messengers and online chat all in one widget Call direct support agent. No need to call back! In just a few clicks, integration with websites and CRM systems is possible. It can be used with any type of website design. Chat settings that can be customized to meet your business's needs and preferences. Transfer customer data directly into CRM. Lemur Live Chat: Lemur Live Chat is a way to use common approaches that are not limited by the box. Chat with your clients using live chat or messengers. In just a few minutes, integrate lemur live chat with your website or CRM. Direct calls to support managers are possible. After the first contact, all client data is available. One Widget supports social networks and live chat. Your support service now includes Viber, Telegram and WhatsApp. Clients can now communicate with you via messenger apps or live chat. This allows support agents to efficiently handle client requests within one system. Client information can also be stored

Live chat with customers and visitors now. The most customizable widget allows you to convert more leads, drive sales, and provide faster customer service. Your website will instantly increase visitor to lead conversions. All you need is a modern web chat with automated greeting messages. You can pre-qualify leads by automatically collecting their contact information and messages. You can reply immediately or when your team is online. HelpCrunch Live chat has Help Desk features that will help you increase your support team's productivity. One support agent can simultaneously manage up to five chats with customers. You can localize your chat widget to different markets, change its button style, wallpapers and more - it will fit your brand perfectly. Pre-made answers to common questions will help you respond faster. Never miss a word.

Live chat allows you to collect customer data and make connections in real-time. Our live chat, engagement, and customer management solutions allow you to control all your online conversations. Keep track of visitors' first party data and analyze interactions using reporting, queueing, and workflows. Natural language understanding chatbots can be deployed to intelligently greet visitors, answer questions, triage leads and create tickets. They can also capture custom data and automate back-end processes like order status lookup and appointment setting. Your customers can communicate directly with you via messaging, regardless of where they are located. Customers can reach you via web messaging, WhatsApp Messenger, Facebook Messenger, Twitter and text messaging. Your website can enable scheduled or immediate calls to extend your customer reach. Agents can use the Velaro console to take chats or phone calls.

Your customers can interact with your brand in the same way they would with their family and friends. iAdvize allows you to offer your customers rich, multichannel messaging. Your prospects and customers can communicate seamlessly with you via text, voice, or video on their preferred channel. Your visitors can be connected directly to the best responders. Your connected in-store service advisors, product experts, and AI-enabled bots, ibbu, are all perfectly orchestrated to respond at all stages of the customer's journey. Our augmented intelligence chatbots, ibbu, and the on-demand sales force, allow you to combine the best of AI and human intelligence to increase your response rate tenfold. Our teams can help develop a conversational strategy that meets your goals. They will manage it cost-effectively and tailor it to your needs. Take a personal tour of our conversational platform to learn more about how it can help your business achieve its goals.

Easy, yet powerful, omnichannel solutions that engage customers quickly and efficiently. Companies with thousands of agents can have great experiences. Two-person support teams can also be provided. One contact center platform allows you to communicate with customers. ChatrHub allows employees to communicate with customers via voice, chat, email, text, and social built on AI. It offers voice, chat and text as well as email and SMS. Easy-to-use IVR, chat, email, SMS and chat allow you to achieve your customer service goals. Your customers and agents will receive instantaneous answers. Give them the right answer the first time, every time. You can use templates to reply to common emails, SMSs, chats, and social messages. AI chat allows you to schedule appointments, generate leads, promote your business, and even set up appointments. You can connect to any of our APIs or create custom webhooks to give your customers and employees the information they need right away.

Messenger Marketing: Mobile customer communication Chatbots. Messaging. We send your messages directly to the smartphone of your target audience. Multichannel messaging is our specialty. Communication is essential. We specialize in solutions that allow our partners to communicate with customers, fans and employees as well as applicants and other interested parties. The smartphone is the best device for this task. NEW: Multichannel live chat to support customer service. Live chat support can be provided via your customers' preferred channels. Live chat is great for: Customer support and Conversational Commerce, Conversational marketing, Presales customer engagement, up- and cross-selling. Crisis communication via the cell phone Send SMS alerts and warnings for customers or employees. More information about crisis communication via SMS. Alerts and warnings. Passwords, mTAN Appointments, and Reminders. Mobile coupons and individual deals. Reservations

Live Chat Alternative allows customers and employees to have direct voice conversations with you from your website. Customers can call your numbers without installing any software. It is completely free! Traditional LiveChat software will reveal hidden costs such as chat agents' salaries, and other costs. Live Chat Alternative is a differentiating option to traditional LiveChat software. It uses your existing telephone lines to increase sales volume without requiring you to make changes to your staff's day and without the need to hire new employees. We understand that sales professionals are constantly on the go, closing deals and taking care of many phone calls each day. It is difficult to stay on a chat console or communicate with your sales team when you have such a busy schedule. The Live Chat Alternative allows you to connect with online customers from any location.

Connect with your customers through a conversational platform that allows for multi-channel communication. Connect with site visitors using voice, live chats, two-way texts, video, social messaging, and more. Works on any website and can increase conversion rates up to 75% Add a virtual phone system and a business line to your personal phone by using our mobile application or web portal. Set up IVR, create your call flow, and enable call-forwarding to ensure that no customer calls are missed. Connect with your customers by sending SMS text messages. It's convenient and easy - clients can send text messages from your website by using Voizee widget, and you can take over from there. Centralize all your customer conversations in one dashboard, regardless of the channel.

Embedded live chat with mobile support and recording. Fully customizable to suit your contact center's requirements. Advanced web chat with secure and encrypted features such as dynamic canned messages, real time translation, PCI compliance, message preview, and PCI compliance. Secure browsing and screen sharing are available for embedded customer support and sales. For real-time communication, you can use web callbacks, live voice calls, and PSTN capabilities. Chatbot that can seamlessly transfer between agents and users via WhatsApp, Facebook, and your website. Smarter customer engagement through WhatsApp and social media messaging. Image support capabilities are available. Talkative is a tool that businesses of all sizes can use to increase sales, drive customer engagement and reduce operational costs. Live video chat allows you to bring the in-store experience online. This will increase sales and provide personalized customer service. To improve service and support digital channels, make it easy to contact customers via multiple channels.

One of the many ways that your customers can reach out to you is via text messaging with live chat agents. It is important to know who your customers are. Our software supports Google Analytics integration. Our chat software allows you to route live chat data directly to your CRM or app. It is important to keep a record of all live chat conversations. You can access all of your chat transcripts via our web-based chat portal. Live Chat Engage is specifically designed to support healthcare providers and ensures compliance with HIPAA guidelines. We provide a monthly report that includes details about our performance and the traffic trends to your website. You decide how you greet your customers and how you talk to them. Based on your guidelines, we create a customized script.

The messaging platform for conversational businesses. Sunshine Conversations allows you to unify messages from all channels into one conversation and create interactive messaging experiences anywhere. Communication has changed fundamentally. Messenger apps such as WhatsApp, Facebook Messenger, and WeChat allow users to communicate more personally with their family and friends from all over the globe. Businesses know that they must be there for their customers. It's becoming more difficult to manage conversations across channels due to the increasing number of channels and changing technology. These channels are rapidly evolving from places where we chat to places that we do business, thanks to bots, AI and interactivity in messaging.

FocalScope, a help desk software, powers your conversations via voice, SMS, email, voice, live chat and social media messengers like WhatsApp, Telegram, Facebook, and Telegram. You can deliver exceptional customer service via every channel. Customers want to reach you using the preferred method. Some customers prefer to be emailed. Others may need to use voicemail, live chat or social media messaging. Omnichannel service is no longer a luxury but a strategic necessity. FocalScope contact center software and helpdesk software can help you build a strong customer support reputation. It is easy for agents to use and cost-effective for your business. Automate the assignment of requests from any channel using routing rules and queues. Prioritise VIP customers, match agent based on skill, or simply set up round robin. FocalScope will alert you with warning labels if things get chaotic.

eGain chat™, allows you to provide real-time chat support to website visitors. Visitors can communicate with agents via text messages, files and web pages. They can also access knowledge base articles and knowledge bases to help them answer their questions, both proactively and reactively. It is rated #1 by analysts and has been helping businesses transform their chat customer support experience for over a decade. The live chat software is an integral component of eGain’s customer engagement software suite. It seamlessly integrates with other social experience, web experience and contact center applications within the suite. eGain Chat is a combination of companion products that offers endless service and sales opportunities.

LiveSupporti, a vital live chat service, connects your website to your clients and allows you to chat with your website visitors. It is easy to integrate LiveSupporti. Simply add one line to your website with your code snippet and you can start chatting with customers. You can receive offline messages from clients while you're away or start an email conversation right from your dashboard. All live chat messages are protected by SSL encryption. When a new message arrives, you will receive sound and visual notifications. You can see exactly where your chat requests come from. You can choose the colors and design the live chat widget to fit best on your website. This does not require any coding skills. This can be done easily via the chat settings page of your live support account.

There was no car sold or serviced without a conversation. Today's owners and shoppers prefer messaging over other forms of communication. LivePerson Automotive provides dealers with powerful messaging tools that allow them to win more customers, provide better customer experiences, and increase customer loyalty. Although car buyers prefer to shop online for information and purchase, filling out forms can be complicated and time-consuming. 74% of online buyers say they would be more inclined to fill out forms if they could get live chat support about vehicle specifications or financial details. Conversational Car Buying™ allows consumers to quickly reach your team and guide them through the purchase process. It is the best live chat solution in the automotive industry.

Convert any visitor to a loyal customer CCIChat is a free live chat for websites. Your website visitors can now communicate with your customer service team. This tool empowers your sales team to convert more visitors into customers. The CCIChat Agent Dashboard gives you a complete view of your website visitors and triggers automation to contact your visitor, generating new leads with every interaction. Our messaging system allows you to provide live support for your website visitors and generate leads and sales. CCIChat is designed to increase productivity. It provides quick chat communication and intuitive visitor tracking tools, which allow you to be more efficient. CCIChat offers multiple communication channels, including screen sharing, audio calls, and video calls.

Live support can be added to your website within minutes. It will eliminate spam and junk mail and automate up to 81% incoming inquiries. Your website visitors will be able to contact you via your web store or company website. This improves customer satisfaction, leads to more referrals, and allows you to close more sales. You can easily be overwhelmed by hundreds to thousands of messages per day by simply adding a live support option on your company website. Your website will get more traffic, which means you will receive more messages. eCommerce is also 24/7 so your Monday morning inbox can quickly turn into your worst nightmare. Most live chat apps are simply communication tools that connect you with prospects and customers. Adding them to your site is like posting your mobile phone number on a billboard.

Real-time customer engagement via chatbots and human chatbots gives you a competitive edge. We target visitors who are likely to convert but don't need any assistance. We track and analyze behavior to determine the best time and message to engage in a thoughtful conversation. Our live chat team, based in the UK/US, is your source for product and service experts. We remove friction from your sales funnel using AI chatbots. We bring a new competitive advantage to your business and deliver previously untapped returns 24/7. Your website can increase the quality and quantity of leads. Native-English chat allows you to engage, qualify, and convert. Our unique live chat approach allows you to increase revenue and provide a superior native-English customer experience. Create the perfect mix of human chat and AI assistance to improve the customer experience on your website.

People expect businesses to communicate digitally in their personal lives. You should be able to meet their needs at the point they need you and provide support in the channels they prefer to keep them coming back. You can quickly see what customers are thinking and provide context to help you understand their needs. Customers don't want help from someone who has to jump through hoops. With intelligent virtual assistants and knowledgeable live agents, customers can be assisted in a more intuitive way. Reduce unnecessary repetition by customer and agent and eliminate ambiguity through CoBrowsing.

Complete conversational AI toolbox for customer service teams to provide top-notch service to their clients. Smart AI chatbots – to automate repetitive customer service calls with smart visual chatbot builders, and increase the productivity of your human team. Live chat CRM - Manage all your channels (websites, Facebook, SMS, and Telegram) with one chat app. You can also track the history of every customer communication. Conversational intelligence - To find the right words to communicate with every customer, increase sales, and increase CSAT using conversational AI. Analyze conversations to predict conversions, and reach out pro-actively. We believe that friends don’t need support tickets in order to help each other.

Chatstack is the best self-hosted PHP chat software for websites and offers many compelling advantages over other live chat solutions. Chatstack is a self hosted chat application powered by PHP/MySQL. It is easy to install on any website, even for non-technical users. Our user-friendly interface allows you to quickly respond to customers' needs and send messages to them. This will allow you to nurture and build customer relationships. Our online chat software is cost-effective and free from subscriptions. You can customize our live chat widget or popup client window to include your brand logo, colors, and welcome message. You can also edit the template CSS files to create a completely custom design. Chatstack can be installed on all computers in your team using our Windows, Mac, and Linux apps.

Live chat that sells for you. Live Chat is a customer support tool. We want to change your mind. Engage customers in real-time before they get stuck, or leave. Train bots to answer common customer queries. Target customers based on their behavior and history. Automate common scenarios to engage shoppers 24x7. You have the power to influence and help your customers throughout their buying journey. Every customer conversation is automatically enhanced with activity trails from the current session as well as historical transactions. It responds to customer queries within seconds. Features such as Proactive Messaging and Live Shopper Insights help to identify live shopping sessions that have the highest revenue potential. All of our powerful features can be accessed via a simple graphical interface. Zero programming skills required. Shopify's Deep Integration automatically powers your store as soon as the app is installed.

Software for web chat that provides customer support and gives insight to visitors. The Best Live Chat Software To Provide Real-Time Support To Visitors. We provide every feature that will help you build a successful business. Conversations in real-time. Rapid Support Boost Sales. You can customize and use your website for free by signing up. You can access visitor's insights, browsing activity, and user's location to identify potential leads. The panel is easy to use and allows you to supervise your team. You can also engage your audience with the latest analytics. E Chat App Support with Features Other Chat Programs Not Skipping Out. Support for Msg Offline Even if you are not there, help visitors. Allow visitors to leave messages and you will reply when you return. Color, Text, and Design. You can match chat with your web design. You can customize the chat color, design, or text to suit your needs.

GetInChat allows you to have a live chat with your visitors. Before customers leave your site, impress them and increase their loyalty. This allows you to redirect chat sessions to your teammate. Redirection is useful when you need assistance from a more skilled agent. Users will automatically receive a chat invitation. This will significantly increase your website's conversion. Secure SSL connections are provided by us, which will protect your data. Before the chat session begins, you will be notified of any user data. For example: client page URL, country, location, etc. Evaluate the performance of your support staff, look through the data, and get ideas for your business. Simply paste a few lines JavaScript code onto your site.

The ultimate omnichannel message solution that combines 25 business messengers, social media, and other platforms in one chat center. It also provides a customer relationship management system powered by automation so you can boost your sales and customer support performance using the same resources.

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

CX Hub is a cloud platform that connects enterprises to customers to deliver a next-generation customer experience. CX Hub allows companies to offer a natural and revolutionary customer experience via voice calls, voice assistants, and their preferred messaging channels. It joins the silos CRM and Contact Center with messaging, AI, journey analysis & data. Contact center messaging: Voice agents can identify and text a caller while they speak, allowing them to contact them in real-time. Agent can also view a complete history all messages sent to and from a caller's phone number. Chat Agents can use their toll-free or toll-free numbers to communicate with customers via SMS or MMS. Customers have the option to move from voice to message and skip being on hold.

The AnyChat widget appears on every page of the site and allows you to choose as many contact methods as possible. Let your customers contact via their preferred messenger. WhatsApp, Viber and Telegram are just a few of the communication channels that we cover. Our service offers a fully-featured livechat widget that allows you to communicate instantly with your customers. You can customize your widget's color, style and animation to match your website branding. You can configure it separately for desktops and mobile devices. Chat agents allows you to add agents who will handle all live chat messages. Each chat agent has his own dashboard where he can handle and reply to messages. Incorporate a registration form into a widget to increase your newsletter signups. Using webhooks you can seamlessly connect the data collected with your newsletter service.

Implement ACD model including saturation, priority, sequence, priority and others to ensure customer service skills and efficiency are maintained. This will improve visitor satisfaction. Automated identification of frequent visitors. Quickly access visitor's information and past conversations. Agents will be able to quickly understand the key information of customers, thereby improving communication efficiency. Live800 has automatic process design. Agents can switch chats easily when they are dealing with multiple visitor conversations. Agents can quickly send visitors to Live800 by simply putting a large number frequently-used text, links, and files into the Live800 Frequent Response Suggestion Box. Live800 intelligently associates the answers with the text inputs of agents. You don't need to take a needle from the sea.

Software that connects people because we believe that working together is better. Live chat for customer support, no need to deal with multiple chats simultaneously. Chat software specially designed for high volume customer service. We also offer cobrowsing for customer support. It is impossible to see what a website visitor sees on their screen. Remote screen sharing via web-based technology can be a great way to help website visitors. We have integrated co-browsing in our live chat. This makes it easier for customers to understand and helps them. Visitors will automatically be invited to chat once you have logged into live chat. Pre-defined responses can be sent to save time and ensure consistency. To temporarily stop new chats per agent, use the pause function. Website visitors can share their browser screens with a contact centre agent. This allows the agent see the customer's screen in less than 2 seconds.

Are you maintaining a positive customer experience? Get Qonvo free and grow your business one conversation at time. Chat with your customers via WebChat SMS, Messaging Apps and Social Media. All customer conversations can be managed in one place. Qonvo is a multi-channel messaging app that was created with your customers in the mind. Qonvo allows your team to reply to customers in any way they choose. It's as simple as texting your family and friends. Qonvo gives your team the visibility, collaboration, and analytics tools they need to respond quickly to customer inquiries. Watch the magic happen when you give your customers what they want, when they need it. You can efficiently manage conversations in your company's general emails and messaging channels. To prioritize their work, your team can use annotations, conversation tags, and assignments.

Alcmeon's cloud technology allows you to use Facebook Messenger, Messenger for iOS, or WhatsApp as a powerful customer service, messaging channel, or conversational commerce channel. Alcmeon has access to the most popular social media APIs: Facebook, Instagram and Twitter, Messenger, WhatsApp. WeChat, Google My Business, Apple Business Chat, WeChat and WeChat. We work closely with their technical teams to add new business features as quickly possible. Alcmeon's back-office has been designed to connect to the information systems and CRMs of our clients - Salesforce, Oracle Zendesk, Efficy. A dedicated customer success manager, on and off-line training, office hours and clients-only events.

Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allows you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dix

We help you sell more cars by staffing your chat with real people 24/7. Engaging in purely live conversations is how we uphold your Dealership Brand. Here's a peek. This is an automated message that can be customized according to your suggestion. The visitor can either share his request at this stage, or it will be captured during the chat later. Agent gets the name of the visitor. Agent confirms prospect's availability for a visit. Converting the conversation to a contactable one is perhaps the most important part. We ask them if they have any vehicles that they would like to trade in. This message is sent to move the conversation towards the closing phase. The verbiage can be either standard or custom.

InTheChat, a cloud-based digital customer service platform for enterprises, is cloud-based. InTheChat is trusted by leading brands like JPMorganChase and Mayo Clinic. It allows companies to connect with their customers via SMS, chat, email, instant messaging and chatbots. It also offers enterprise-level tools like performance reports, secure authentication and text analytics as well as skills-based routing.

Chat with customers and respond to their needs in real-time. Integrate Jira live chat seamlessly with support requests and issues. Chat directly with customers via Jira Service Management ticket. Chat with customers using a chat widget on customer portals or web sites. These conversations can be converted into Service Management requests or comments. The Service Management requests save customer messages as comments. Your public comments are visible to the customer as chat messages. This allows for seamless integration between issues and conversations. Live updates of Service Management request queues containing issues created from chat messages. Supporters can decide when they are available online. Customers will know when you are available to chat with them. Our Jira chat tool allows you to monitor the queues and determine when your team is available.

HelpOnClick is a cloud-based, live chat and help desk software for small and medium businesses. HelpOnClick is simple and intuitive. It allows merchants to communicate with their customers seamlessly, increasing sales and customer support. HelpOnClick's live chat software includes real-time traffic monitoring, customizable icons, sounds, texts, and virtual chat agents. There are also integrations with Facebook and Joomla.

Communicate with your customers using courier. 8 out 10 customers prefer to be served via messaging platforms such as WhatsApp Messenger, FB Messenger, or Twitter. Our intelligent conversational platform simplifies work by unifying chats from customers via popular messaging apps (WhatsApp Messenger, Messenger, Instagram, Telegram), and managing them in one place. It also facilitates the shopping experience by providing immediate attention and automating responses. Connecting all your main channels. All messaging channels are integrated into an intelligent conversational platform that simplifies service and sales visibility. We automate 80% human interactions, which reduces service costs by 50% and increases sales by 30%. We convert 30% of leads generated through marketing. Chatbots with official WhatsApp integration Register to automate, respond, monitor, and enhance all conversations your company has through Whatsapp.

Real-time customer communication with a virtual AI assistant, chatbot, live chat and video calling -Streamlined Stakeholder Communication -Versatile File Sharing -Efficient File Management & Search -Automated User Assistance via Virtual Assistant -AI-Driven Real-Time Insights and Personalized User Experience

Hippo is a complete tech suite that will help you improve your marketing efforts as well as customer experience. Hippo offers two offerings: - Conversational support allows you to provide top-of-the-line customer service with Chatbots that can address customers' questions and solve their problems 24 hours a day. Chatbots can help you solve complex problems and give you a personalized experience. Customers can also be reached via phone or audio/video call. Customer Engagement Automation helps you provide a great customer experience through all marketing aspects. You can broadcast messages or campaigns in a ma From one dashboard, Hippo allows you to provide proactive support to your customers across all channels and platforms. You can interact with customers on the channel they prefer and offer them a personalized, delightful experience.

Reach customers wherever they may be. All from one inbox: Get reviews, collect payments and communicate with customers. You can improve your ratings, build your reputation and be found online by sending review requests to customers via text. Respond to and interact with reviewers and manage it all from one inbox. Text messaging allows you to reach your customers no matter where they are located. Your FunnelPro app allows you to request reviews, connect with site visitors, collect payments, market to customers, and lead all from one place. Collecting payments is not everyone's favorite job. With a secure payment link sent right to your customer's phone, you can make it as easy and quick as possible to pay. Our multichannel communication tools allow you to nurture your leads and get the right message to the right people.

Chatwoot, a customer engagement suite, consolidates multiple communication channels such as email, website chat, social media platforms, like Facebook, Twitter and Instagram, and messaging applications, such as WhatsApp and Line into a single dashboard. This integration allows businesses to provide consistent customer experiences across different platforms. The platform includes features such as canned responses to frequently asked questions, keyboard shortcuts that enable quick action execution, and tools for team collaboration, which allow internal discussion via private notes. Automated rules can be set up to automate repetitive tasks. Customizable live chat widgets are available to add to websites in order to match specific brand aesthetics. Chatwoot supports chatbot integration, as well as the embedding custom dashboard applications. This provides a comprehensive solution to managing customer interactions.

You can use an AI-chatbot for answering questions. This will reduce the workload of your support team and increase your response time. Live chat services can be extended beyond your website. Chat with customers via multiple messaging apps in real-time, making customer support easier than ever. Customers can self-serve, buy goods and services, and resolve problems on their own without having to contact you. You can send one-off messages, such as announcements, updates, and offers to multiple messaging apps. Use our powerful targeting tools to send messages that are likely to convert to customer groups. In minutes, you can set up your chatbot and connect to your messaging channels. Our platform is intuitive and easy to use. You can add unlimited questions and answers to our Knowledge base. This allows you to automate repetitive and simple questions. Connect eBanqo Messenger to your existing backend systems, such as CRM, help desks, and email, and get the answers you need.

Business chat applications allow your clients to communicate with a customer service representative via chat or an attractive form on your website. It is a small window that allows you to interact in real-time with any potential customer who visits your website or online shop. But that's just the beginning. Coobrowsing, our other application, can be used with Business Chat. You can share your desktop with your customers. You can then help your customers create a new account, make a payment, fill out a FORM or find specific information. You can control the web browser of your customers, regardless of their location. This is a simple and modern tool.