Chatstack Description

Chatstack is the best self-hosted PHP chat software for websites and offers many compelling advantages over other live chat solutions. Chatstack is a self hosted chat application powered by PHP/MySQL. It is easy to install on any website, even for non-technical users. Our user-friendly interface allows you to quickly respond to customers' needs and send messages to them. This will allow you to nurture and build customer relationships. Our online chat software is cost-effective and free from subscriptions. You can customize our live chat widget or popup client window to include your brand logo, colors, and welcome message. You can also edit the template CSS files to create a completely custom design. Chatstack can be installed on all computers in your team using our Windows, Mac, and Linux apps.

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Pricing

Pricing Starts At:
$149 one-time payment

Integrations

API:
Yes, Chatstack has an API
View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Chatstack
Headquarters:
Australia
Website:
www.chatstack.com

Media

Chatstack Screenshot 1
Chatstack Screenshot 1 Chatstack Screenshot 2 Chatstack Screenshot 3
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Product Details

Platforms
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
On-Premises
Type of Training
Documentation
In Person
Customer Support
Phone Support
Online

Chatstack Features and Options

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Chatstack User Reviews

Write a Review
  • Name: Eric S.
    Job Title: V.P. Sales | Digital Marketing
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Extremely buggy and poor service

    Edited: Sep 28 2023

    Summary: Poor experience overall!!

    Chatstack is designed to do many things including but not limited to answering customer questions and help increase sales. Because it is so full of bugs and has so many technical issues consistently it has become impossible to correctly answer questions and gain sales from potential and existing customers that use our Chatstack live help.

    Positive: Easy to use when it works.

    Fixed fee for unlimited websites (I am grandfathered in under an old plan).

    Negative: Chatstack is a one-person operation that has very long delays in responses with the same person responding to all types of support and sales requests.

    Chatstack desktop and iPhone versions are CONTINUOUSLY buggy and the owner never resolves the problems 100%.

    My patience has run out!

    Do not use Chatstack unless you want a poor-quality product and poor, slow service!

    Read More...
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