Live Chat Engage Description
One of the many ways that your customers can reach out to you is via text messaging with live chat agents. It is important to know who your customers are. Our software supports Google Analytics integration. Our chat software allows you to route live chat data directly to your CRM or app. It is important to keep a record of all live chat conversations. You can access all of your chat transcripts via our web-based chat portal. Live Chat Engage is specifically designed to support healthcare providers and ensures compliance with HIPAA guidelines. We provide a monthly report that includes details about our performance and the traffic trends to your website. You decide how you greet your customers and how you talk to them. Based on your guidelines, we create a customized script.
Live Chat Engage Alternatives
Zoho SalesIQ
Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them.
SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement.
It is trusted by more than 450,000 businesses, including giants such as Mahindra Group and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle.
Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.
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LiveHelpNow
LiveHelpNow is changing the game of customer service one support solution at a time. Omnichannel support tools that will make your agents’ jobs easier and strengthen your brand!
• A fully integrated customer support suite to meet all of your customer support, contact center, lead generation, and help desk needs.
• All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email/ticket management, and VoIP call management, yet your team will receive one streamlined communication history.
• Tools and features include but aren’t limited to intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more.
• Thoughtfully designed so you can get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media channels and more.
• HIPAA, ADA and PCI compliant and financial grade AES-256 bit encryption
• Quick and easy installation. No setup fees or contracts.
• Free 30-day trial
• Free training and 24/7 support
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UserStak
UserStak allows you to add a live chat widget to your website for Customer Service and Live Chat. FAQ help is also available. You can get started in just 5 minutes and answer customer questions with an easy-to-use customer ticketing platform. It is a great way to give customers the assurance they need, especially when they are considering purchasing. The live chat software for websites by UserStak allows you to engage visitors and collect leads from them while they are still on the site. Your website and portfolio site are the best way to get clients as a solopreneur. Hot leads can be converted by a chat widget. Customers are your top priority as a startup. Chatting with them is the best way to do this.
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Talkative
Embedded live chat with mobile support and recording. Fully customizable to suit your contact center's requirements. Advanced web chat with secure and encrypted features such as dynamic canned messages, real time translation, PCI compliance, message preview, and PCI compliance. Secure browsing and screen sharing are available for embedded customer support and sales. For real-time communication, you can use web callbacks, live voice calls, and PSTN capabilities. Chatbot that can seamlessly transfer between agents and users via WhatsApp, Facebook, and your website. Smarter customer engagement through WhatsApp and social media messaging. Image support capabilities are available. Talkative is a tool that businesses of all sizes can use to increase sales, drive customer engagement and reduce operational costs. Live video chat allows you to bring the in-store experience online. This will increase sales and provide personalized customer service. To improve service and support digital channels, make it easy to contact customers via multiple channels.
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Pricing
Free Trial:
Yes
Integrations
Company Details
Company:
Live Chat Engage
Website:
livechatengage.com
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Product Details
Platforms
SaaS
Customer Support
Phone Support
24/7 Live Support
Online
Live Chat Engage Features and Options
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