Best Ideolve Alternatives in 2025
Find the top alternatives to Ideolve currently available. Compare ratings, reviews, pricing, and features of Ideolve alternatives in 2025. Slashdot lists the best Ideolve alternatives on the market that offer competing products that are similar to Ideolve. Sort through Ideolve alternatives below to make the best choice for your needs
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Audit Prodigy
Audit Prodigy
1 RatingAs easy as spreadsheets, yet the most comprehensive Audit, Risk and Compliance SaaS solution in the market. Best-in-class SOX, ERM, Issues, Documents, Certifications and Resource & Project Management. Goodbye to spreadsheets / emails / file folders and endless status update meetings. Welcome to easy, real-time results. -
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Track deductions, identify root causes and collaborate with partners to hold everyone accountable. Supply chain exceptions are not uncommon. They are not worth wasting time and money. Your team should be able to seamlessly work with suppliers and carriers to find and close gaps. Track Key Issues & Values at Risk Analyze Root Causes & Resolutions Work with Suppliers & Partners. Direct Actions to resolve Incidents. Assign to internal or external users. Set due dates & get reminders. Elementum is the company behind the cloud-native supply chain management platform. Elementum is the company behind the first cloud-native supply chain automation platform. Customers expect instant gratification and success in operations must be able to adapt quickly to unexpected events. Elementum's platform centralizes data and communication to enable rapid resolution of incidents and cross-ecosystem execution. It also ensures products are available at the correct time, place and cost.
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Azure DevOps Server
Microsoft
$6 per user per month 2 RatingsIntegrated software delivery tools hosted on premisis allow you to share code, track work and ship software. You can use all Azure DevOps services, or only the ones that you need to enhance your existing workflows. Azure DevOps Server, formerly known as Team Foundation Server (TFS), is a collection of software development tools that can be used together. It is hosted on-premises. Azure DevOps Server can integrate with your existing editor or IDE, allowing your cross-functional team members to work efficiently on projects of any size. Azure DevOps Server is source code management software, and includes features such as access Controls/Permissions, bug tracking, build automation, change management, code review, collaboration, continuous integration, and version control. -
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Assembly
Assembly
Free 13 RatingsUnlock your team's potential by boosting engagement, collaboration, recognition, and community with Assembly. Our platform has helped thousands of companies break down communication silos, increase collaboration between peers and cross-functional teams, and celebrate their wins along the way! Engage your team with Assembly and see the benefits of increased productivity, better communication, and a stronger sense of community! Get past the information overload Streamline your communication. Empower your team to share knowledge. Announcements are now effortless for all departments and locations. Stay informed and take control. Information at your fingertips Say goodbye to tedious searches. Store, locate, & manage documents or presentations across all tools and apps effortlessly with our streamlined intranet workplace search. Simplify the processes Take back your time and put the repetitive tasks on autopilot. From scheduling an engagement survey for the end of every quarter, simplifying the feedback loop to automating onboarding, we got you covered. Automate Milestones and Anniversary Recognition Never forget to recognize an employee for their birthday or work anniversary. Assembly can automate that process for you. -
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Ignatiuz HelpDesk
Ignatiuz Software
$1,499 per yearWith our multi-touch apps, augmented reality and virtual reality technology, you can engage users in a way that is unlike any other. Happy employees are the key to business success. SharePoint Helpdesk is a free internal ticketing system that can be used in Microsoft Teams for Office 365 and SharePoint Online Helpdesk solutions from Ignatiuz. Give them the care they deserve. SharePoint Online Helpdesk facilitates seamless communication between employees and helpdesk agents. Employees can create support tickets and track the status of their tickets all in one place. Administrators can easily access reporting features to gain insight into agent performance and aid in decision-making. SharePoint allows users to be notified automatically during ticket creation, resolution, response management. It allows cross-functional collaboration and synchronization for better productivity. -
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BlueDolphin
ValueBlue
BlueDolphin Enterprise SaaS Tool helps CIOs and Enterprise Architects plan business transformation, collaborate on execution, and manage all processes based on real data insights. Multiple stakeholders sharing one platform for multiple purposes. All your data, applications, and projects can be modeled in one place. Your processes, applications, data and architecture can be improved. Imagine being able to plan, collaborate and manage your enterprise's transformation using accurate data insights and real business impacts. BlueDolphin combines the data, processes, applications, and infrastructure that are so interconnected throughout your organization. This allows you to guide the digital transformation process more effectively than ever before. BlueDolphin integrates all modeling languages, making it easy to collaborate between architecture and process management. -
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ProProfs Help Desk
ProProfs
$15 per user per month 8 RatingsProProfs Help Desk was created to meet the ever-growing customer service industry's needs. This tool allows agents to effectively track user queries and requests. This type of issue tracking results in faster ticket resolution. ProProfs Help Desk, a cloud-based ticketing platform, is best known for its "shared mailbox" feature. Agents can access, view, and assign tickets to the relevant individual or team from the cloud-based ticketing system while using the collaborative email-like interface. Managers can also prioritize, label, or mark tickets that require immediate attention and resolution. Managers can also set up workflow rules that include filters, priorities and service level agreements. -
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With a flexible and secure management platform that supports both traditional and bi-modal software development, you can gain visibility into the world of software development. You can reduce delivery times and costs while still meeting all process compliance requirements. Cross-functional teams can collaborate effectively and share knowledge, best practices, code, and expertise. Software quality is ensured with end-to–end traceability across diverse tools, distributed teams, processes, and other sources. One platform can manage both distributed Git (SVN), and centralized Subversion version control systems. Managers have unprecedented monitoring, reporting, analysis, and reporting capabilities when they manage enterprise-wide rollups that are based on real-time data. TeamForge®, a powerful integrations ecosystem and collaboration capability, can unite global teams and safely delegate role-based access.
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Cherrywork Intelligent Task Management
Incture Technologies
$30,000 one-time paymentMultiple systems, workflows, and many tasks can all be consolidated into one Inbox. This Inbox features universal search, filters and approvals, custom workflows and task statuses, as well as multiple task views. Inbuilt chat functionality allows you to collaborate with your team members. It includes rich features such as sharing attachments, receiving notifications and watching channels. You can also tag people for better visibility. The powerful analytics dashboard gives users a complete view of people and processes, empowering them to make informal business decisions. Intelligent chatbot assistants will assist you in navigating the application and managing complex tasks. Get quick and accurate answers to all your questions for higher productivity. -
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Current
Current
$8 per monthGive your team a quick overview of what's happening in your company. This will increase their speed, collaboration and alignment. It's nearly impossible to get a good overview of everything that is happening. Current allows you to view what your team members are working on without having to dig through Slack, Figma, or emails. Current integrates into the tools that your team uses for work and gives you an unified feed where you can share and view updates. Current organizes all work into work streams that are easily searchable. Slack can be used to automate team sharing rituals. Broadcast updates on Slack to your cross-functional colleagues. Create a private workspace to collaborate before opening it to the whole team. All the functionality to get the right people involved and give constructive feedback. Marking others as collaborators will help them to get more visibility for their work. -
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CODA Intelligence
CODA Intelligence
No one can fix all that needs to be fixed. Most of the times, the things that are fixed weren't exploitable to begin with. Focus on what matters and filter out the noise. Our leading exploit mitigation helps you keep your services secure and affordable 24/7. Our AI-assisted collaborative workflows can be used to foster collaboration among cross-functional teams through automated progress tracking, notification & reporting. Correlate application-level exploits to infrastructure misconfigurations on your entire attack surface to identify & remediate exploitable attacks vectors. -
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Performax360
Performax
LIVE 360deg Customer Services assessment can be customized to meet your organization's specific needs and requirements. McKinsey (2017) states that "to excel with customers, frontline workers need high-level support from core functions." Performax360 helps customer service teams accelerate collaborations and cross-functional partnerships. Performax360, a Cloud-based Software as a Service platform (SaaS), can be deployed on any of four hosting options. -
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Opus Security
Opus Security
Prioritize based on context analysis, risk, and event deduplication. Automate the entire remediation lifecycle to eliminate manual effort and manage the remediation process. Drive cross-organizational projects with ease. Consolidate your issues using posture management and vulnerability tools. Reduce the number of issues dramatically by identifying root causes and getting clear visibility and detailed reporting. Collaboration with distributed teams is easier when they use their own tools. Deliver a personalized and relevant experience to every engineer. Offer actionable remediation advice and practical code suggestions. Easily adapt your organization structure. A centralized platform that can be used to remediate any attack surface using any tool or stakeholder. Opus integrates easily with existing vulnerability and posture management tools. -
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RealPage OneSite
RealPage
OneSite®, with its innovative features, saves you time by automating workflows across properties and based on exceptions. Learn why customers use it to ensure policy compliance, maximize asset values and control risks. OneSite simplifies your entire management process and gives you the confidence that your policies are integrated in your daily workflows at all your sites. Renter property operations and financial activity can be better tracked. Streamline and expedite daily processes for your leasing team. You can do all of this with a lower cost of ownership compared to other alternatives. RealPage OneSite allows you to create a single system on a single software platform, allowing for a seamless data flow. It helps protect yields for conventional, student housing, affordable housing, tax credit, senior living, and military properties. -
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LeverX IPS
LeverX
$50 hourIntegrated Process Solution is an add-on for SAP. With IPS, businesses are able to streamline and automate processes, allowing them to manage workflows efficiently within SAP. IPS consolidates business processes into a single ecosystem, which integrates with the SAP platform. IPS simplifies collaboration across departments by unifying processes. It also allows organizations to gain real time insights into performance metrics. IPS promotes compliance and standardization. IPS reduces the risk of inefficiencies and errors by enforcing standardized procedures. IPS also allows for quick and effective training of new users to ensure they can easily navigate through routine processes and contribute overall productivity. -
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Dragonboat
Dragonboat
Dragonboat is the #1 product operations platform used by over 4,000 product teams from companies including Toyota, Stack Overflow, and Procore to maximize product ROI. As the central hub for your entire product operating model, Dragonboat enables product leaders to maximize business impact through effective product and portfolio management. -
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Reqchoir
Alignd Labs
$25.00/month Cloud-based product management software for any size team, to share requirements, issues, or manage change. Product management is a unique challenge. It requires product vision, design and development, as well as sales. It requires a common language to communicate requirements and priorities between engineering, sales, and executive leadership. Reqchoir, a dashboard that allows cross-functional teams to do these things, is called Reqchoir. Reqchoir, a web- and cloud-based tool to manage and capture requirements, issues, as well as related team workflows, is available. Teams can improve their product quality and process through collaborative product management from any device, whether it's a tablet, a laptop or a mobile phone. -
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Teamwork Desk
Teamwork.com
$7 per user per monthTeamwork Desk is a feature-rich helpdesk that allows you to seamlessly manage inbound communication and tickets. It's invisible to customers, but it can be created and managed from the moment it was created. Teamwork Desk is a support hub that can be used to create help docs and inbound communications. It allows you to provide exceptional customer service and solve problems faster. Customers can find answers, get help and track tickets from any device. Teamwork's Helpdesk Ticketing System gives you full visibility over all customer communications. This ensures that nothing is lost in siloed email and allows you to provide exceptional support at scale. Email collaboration can be made easier by turning emails into tickets. This allows customers to track, manage and organize their interactions from one central hub. This will make your team more responsive and able to provide a better customer experience. -
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PERFORMview
HRSoft
HRSoft's solution for performance enablement helps you to have better feedback conversations, align your goals and promote informed reviews. PERFORMview’s highly configurable interfaces and workflows provide you with the agility to align personal goals to organizational, manager, and team priorities. You can also schedule and track check-ins throughout the year to keep everyone on the same page, measure performance against goals and encourage cross-functional cooperation. The result is more engaged staff and more effective leaders. PERFORMview™, a flexible way to manage feedback and goals as a group, is available whether you are in the office or at home. PERFORMview simplifies complex processes and adapts to the changing priorities and goals of your organization. -
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Essenvia
Essenvia
Essenvia delivers business value to all departments and teams, and increases efficiency across the board. Centralized repository of all regulatory information allowing collaborative authoring, reporting, and eliminating technical holds, RTAs and RFIs. The regulatory affairs department is empowered to accelerate product launches, and eliminate revenue losses due to delays in submissions and missed renewals. Helicopter view over the entire regulatory lifecycle. Executive dashboards, metrics and proactive alerts are available for global registrations and submissions. Essenvia, a RIM Platform, allows you to manage regulatory workflows throughout the entire product lifecycle. It also accelerates global market access and generates exponential business value. Consolidate all regulatory activities onto one platform to bring your devices faster to market. All registration documents linked to product master information are stored in a central repository. Manage the product registration lifecycle per country. -
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Cisco Webex Workforce Optimization offers integrated capabilities for team performance and management to enhance our Unified Contact Center Express or Webex Contact Center product offerings. Supervisors need the data and tools to manage their team and provide exceptional customer service. Scalable voice and screen call recording, as well as quality evaluation solutions, can improve first call resolution and team productivity. Managers can now focus on strategic improvements and receive real-time feedback, without having to worry about scheduling. Data-driven insights are available from speech and desktop action analysis. This will help improve customer experience and drive sales. Webex Workforce Optimization is integrated directly with Cisco Unified Contact Center Express or Webex Contact Center solutions. This allows you to transform the supervisor experience and create an exceptional contact center.
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NOTICENINJA
NOTICENINJA
Get rid of tedious tax and compliance duties. Automate manual workflows into interactive workflows to guide users towards resolution using AI, machine-learning, and seamless collaboration. NOTICENINJA, a digital platform for notice compliance, is designed with advanced technology and best-of practice workflows to digitize and automate manual notice back office tax compliance and notice processes. Management receives extensive reporting which provides valuable and actionable insights saving time, money and reputation. The markets served include corporations, CPAs and compliance firms, healthcare providers, oil & Gas, sales & usage, Insurance, and more. The team-based approach of NOTICENINJA allows you to communicate, collaborate, and share information effectively with your team, so that everyone can stay on one page and resolve notices efficiently. Our automated processes reduce manual work by 50%, saving you time and money. -
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Fabrix
Fabrix
Fabrix has developed a revolutionary way of visualizing your IT operations. It transforms huge amounts of operational data into actionable information using visual alerts. The visualizations offer a 360-degree view of IT operations. This allows your team the ability to quickly resolve, remediate, and act. You can see what is happening in real time and take action before they affect your business. Fabrix's visualization tool is centralized, which allows all business stakeholders to see the same context of information and facilitates effective communication. This reduces the time required to resolve problems. Identify problems before they affect your business. You can resolve issues in half the time it takes today. Collaboration is key to achieving greater efficiency and collaboration. To meet key performance indicators (KPI), maintain service levels. Reduce operational costs. Fabrix can also be purchased as an Amazon Machine Image. -
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artwork
Discus Business Solutions
Artwork is a simplified collaboration platform that allows you to manage artworks in the most efficient way. It reduces turnaround time and minimizes the chance of making mistakes. Artwork detects subtle differences that human eyes cannot see, resulting in error-free proofreading. It is Collaboration and Proofing tools. It uses checklists and annotation tools for collaboration and reducing rework. Artwork Management Software optimizes all aspects of the artwork process. Artwork Software provides the following features: Workflow configuration Reminders & escalations Auto-detection and detection of differences Tracking of comments by the on-screen proofreader Vendor & printer portal Version management and central artwork repository Reports and analysis Audit trail for all activities Artwork Approval Workflows Asset Library Reporting and Metrics -
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Unthread
Unthread
$50 per monthUnthread tracks all conversations automatically as tickets, and uses AI to assign, prioritize and resolve them instantly. All new conversations will be automatically tracked as tickets, with alerts and assignments. With assignment logic and clear escalation pathways, you can measure and improve your response time. Connect your Slack conversations to your task managers, CRMs, HRISs, marketing tools and more. While customers are contacting you in Slack your team has a powerful ticketing tool that allows them to navigate the queues, start automation and seamlessly switch between human and AI responses. Not all messages are equal. Prioritize important tickets and easily loop in your colleagues. You can also escalate to meet your SLA targets. Automatically categorize ticket types. Analyze the response and resolution times per category. Find out where your documentation is lacking or outdated. Unthread is a omni-channel inbox which aggregates tickets and data from any source your customers use. -
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RealCADENCE
VoloForce
$49.00/month per location RealCADENCEâ„¢, designed to give all levels management a magnifying lens into the operating status of an organization, from the top down to the bottom, from corporate to local and everything in between. RealCADENCEâ„¢, an app-based software, will change the way your company communicates, collaborates and operates. Your teams will feel more confident in deploying your strategies when they receive simple instructions, manuals, training resources, and multi-threaded communication to support task/action completions. RealCADENCEâ„¢, which supports Checklists and Forms, Audits Surveys, Photos, Videos, and other dynamic data escalations, also supports Surveys, Photographs, Videos, and more. RealCADENCEâ„¢, which provides management workflows and analytics, allows for quick references and interaction to see the current status of your teams. RealCADENCEâ„¢, which pushes workflows, reports and analytics directly to you allows you to drive your business forward without having to look at the rearview mirror. RealCADENCEâ„¢, provides intuitive analytics, interactive reports, and a variety custom reporting. -
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HivePro Uni5
HivePro
Uni5 elevates traditional vulnerability to holistic threat management by identifying and analyzing your enterprise's most likely cyber threats. It then strengthens your weakest controls and eliminates the vulnerabilities that are critical to reducing your enterprise risks. To minimize your threat exposure and outmaneuver cybercriminals, enterprises must know their terrain and the attacker's point of view. HiveUni5 provides wide asset visibility and actionable threat and vulnerability intelligence. It also offers security controls testing, patches management, and cross-functional collaboration within the platform. Close the loop in risk management by using auto-generated tactical, operational and strategic reports. HivePro Uni5 comes with over 27 popular asset management, ITSM and vulnerability scanners. -
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Mira
Mira
Discover what makes Mira's software-and-hardware offering the most cost-effective and scalable solution in the industry. From paper-and-pen to digital-and-accountable: reduce the room for human error and promote cross-functional collaboration. You can communicate directly with your frontline via POV-video calling in real-time, eliminating the need to travel and additional time. Your workforce will be able to understand standard operating procedures and prevent problems from happening. Analyze digital activity records for hidden trends, increase compliance, and increase transparency. -
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The Digital Yard
PINC Solutions
The Digital Yard TM is a PINC-developed software platform for yard management. It allows brands to gain visibility and control over yard assets such as gates, docks, and other yard assets. This helps to improve network operations and collaborate more effectively with trading partners. PINC offers scalable cloud-based yard management solutions that use an extensive Internet of Things sensor network. This includes RFID, GPS and optical technologies. Real-time data can be captured and shared via web API. PINC's yard management solutions automate existing processes such as data collection, workflows and schedule prioritization. Yard management solutions that work independently can be more efficient. -
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Sysdig Secure
Sysdig
Kubernetes, cloud, and container security that closes loop from source to finish Find vulnerabilities and prioritize them; detect and respond appropriately to threats and anomalies; manage configurations, permissions and compliance. All activity across cloud, containers, and hosts can be viewed. Runtime intelligence can be used to prioritize security alerts, and eliminate guesswork. Guided remediation using a simple pull request at source can reduce time to resolution. Any activity in any app or service, by any user, across clouds, containers and hosts, can be viewed. Risk Spotlight can reduce vulnerability noise by up 95% with runtime context. ToDo allows you to prioritize the security issues that are most urgent. Map production misconfigurations and excessive privileges to infrastructure as code (IaC), manifest. A guided remediation workflow opens a pull request directly at source. -
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Complete Contract Management
No.22 Solutions
Complete offers a consistent and clear approach to help you teams manage your contracts effectively. Clear processes and workflows will help you maximize your team's resources. With user profiles, you can clarify roles and responsibilities and determine what people can see and do. Invite your supply chain to work together in completing and building a strong audit trail of activity. Securely store and capture peripheral information that is necessary for the creation of your contracts. Consolidate and record contract finance. Track invoices and link variations with specific services and commissioners. Meetings, review groups, FOI, and documentation of compliance with regulatory policy requirements are required. Monitor contract KPIs, obligations, quality and data, or service development plans. With ready-made reports and access to read-only access, keep senior managers and board members informed. -
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Chemia
Laurus Infosystems
Chemia is a browser-based & cloud-ready ELN platform. Chemia was designed, developed and architected by scientists. It is a platform that allows you to manage, assign, monitor, and track all R&D activities. It allows you to automate your R&D setup and makes it paperless. It saves time (approx. It saves time (approx. 1 hour per scientist) through Cross-functional collaboration. This makes it audit-ready and helps you manage data effectively. Fast retrieval, search, comparative studies, and reconfigurability allow for faster and more appropriate decisions. A system for managing inventory and scheduling information for chemicals and equipment within a laboratory. A system that tracks equipment usage, maintenance logs, and calibration logs. This is essential for efficient lab management and effective working. A system that provides the protocol, and ensures compliance. -
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Benbria Loop
Benbria
Improve customer retention and loyalty by improving the experience in real time with visibility into performance. You can escalate and correct situations as they occur using in-moment feedback. Customers also have problems at the moment. To foster a customer-focused culture and encourage continuous service improvement, share live feedback, benchmarks, and reports with the entire team. Compare results from all locations to establish brand standards. Your front-line staff can understand the customer experience and create action plans based upon real data. To improve employee training's impact, use guest feedback. Focus on the things that matter most to customers. You will be able to make informed decisions about how to improve your customers' experience, including cleanliness, staff friendliness, and food quality. -
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SRE.ai
SRE.ai
SRE.ai, an AI-powered platform for Salesforce development teams, is a Salesforce-specific automation platform. It offers AI agents to streamline DevOps processes, including continuous integration, continuous deployment, testing and deployments. These agents can be tailored to fit specific workflows and facilitate rapid deployments, error-resolution, and comprehensive release simulators. SRE.ai increases productivity and reduces release complexity by integrating with existing communication tools, ticketing systems, and version control software. The platform offers features such as seamless backups and disaster recover to protect against data loss. SRE.ai was founded by former engineers of Google Research and DeepMind. It is backed by leading investors and currently focuses on the Salesforce ecosystem. Our agents are evaluated and have safeguards that prevent hallucinations. You can configure workflow steps with a human in the loop. -
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Richdesk
Richdesk
Richdesk is an asset management and help desk software solution. Prioritize tickets and assign them to the right agents. Quickly organize ticket queues and capture resolutions for knowledge sharing. Customers and staff can help each other with workflow-driven guidance, online knowledge, service catalog, and status. Automate basic help desk tasks like ticket triage, agent assignment and team notification, SLA Alerting, ticket templates, canned responses, and ticket templates. Upload, track, and manage any asset category using customizable configuration items styles, asset maintenance, and service history. You can view the stats of your customer, agent, and team members. You can also export assets from ticket queues and asset lists with one click. All the features you need for service management, in one place. Self-service portals to reduce repetitive calls. Fully integrated asset management. -
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KaiNexus
KaiNexus
KaiNexus is a solution that allows teams to capture, implement, share, and measure their Lean and Improvement efforts in a single system. You can achieve a new level of strategic and tactic visibility at all levels within the organization, which will strengthen your culture. Support continuous improvement across the organization to enable leaders to achieve their most important strategic goals and reach true operational excellence. Share improvement knowledge easily with a repository which will leave a lasting impression in your Lean organization. Create, clarify and share information on the most efficient way to perform a particular task so that teams don't have to constantly reinvent the wheel. Real-time metrics, accelerated change for greater impact and insight into impact are all possible with this tool. -
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Juphy
Juphy
$39 per monthSocial Inbox for Collaborative Team. All customer support and notifications can be managed in one place. Talk to your Juphy teammates to provide the fastest solution for your customers across all communication channels. You are done with the days of logging in and logging out over and over. All customer engagement can be managed in real-time from one place, speeding up customer support. Juphy's dashboard allows you to quickly respond to direct messages and reviews. Poor internal communication is the biggest problem that delays customer service. Poor internal communication can delay ticket resolution by 4 hours on average. Slack is a collaboration tool that allows you to collaborate on tickets. Set up your support team, assign permissions, and chat in real-time about incoming messages and tickets. -
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EvantoDesk
Evanto
Simple yet powerful help desk software. No ticket IDs, no customer portal, and only personal emails for happy customers. Customers do not need to log in to any ticket numbers or portals. Instead, they receive a personal email. This allows customers to send their emails quickly and ensures that nothing is lost. Use @mentions and notes to quickly and easily collaborate behind-the scenes on any email. You can track metrics such as customer satisfaction scores and response times to help you understand your team's performance. Working with the team, re-typing old responses, working out who is responding to what, and making sure that nothing slips by the cracks are all tasks that can be done using email software. EvantoDesk is easy to use help desk software that will make you and your customers more productive and happy. Businesses across many industries trust EvantoDesk. -
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ezdesk
ency Consulting
ezdesk is a comprehensive platform that allows businesses to offer exceptional customer service and manage customer issues, requests, and inquiries. This tool is vital for businesses of any size to improve customer satisfaction, streamline processes, and maintain positive brand image. AI algorithms can automatically categorize and tag incoming tickets according to their content. This allows for better organization and prioritization. AI can predict high-ticket periods by analyzing historical data. This allows support teams to allocate resources and manage staffing levels proactively. AI algorithms can intelligently route tickets to the appropriate department or agent depending on the nature of their issue. -
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Tervene
Tervene
Tervene helps organizations control their daily operations. Our connected worker platform empowers top management and frontline teams to achieve operational excellence through stronger daily management, collaboration, and problem-solving. Our help helped manufacturing and operations leaders like Safran, Mars Wrigley and Lactalis, Siemens and Cascades to digitize their management practices: Gemba walks and daily checks, audits and inspections, operational meetings and digital procedures. Tools: - Knowledge Center (retain and share knowledge); - System Audit (conduct inspections); - Floor Toor/Gemba walks (control operations); - Task Manager (get tasks done) ; - Meeting (run better meetings) ; - Improvement (manage improvement); Dashboard (monitor management performance). -
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SuperSupport
SuperAGI
$75 per monthSuperSupport transforms the customer service experience by resolving issues automatically, providing intelligent assistance to agents, and generating rich insight from every conversation. SupperSupport AI Agents enable your customers to solve problems, get answers, and take actions through a natural conversational experience. Conversations from all channels, including phone, email, and webchat are routed directly to your inbox, making it easier to prioritize and resolve issues. SuperSupport combines AI intelligence with human expertise to enhance your interactions, break down communication barriers, and unlock unparalleled productivity while delivering exceptional satisfaction. Intelligent and collaborative ticketing allows you to track, resolve and analyze customer issues. This ensures that critical conversations and customer concerns will never be lost again. SuperSupport allows you to automatically resolve customer issues through AI agents who take action. -
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AuditFile
AuditFile
$99 per user per monthAuditFile is a cloud-based, secure solution that CPA firms and internal audit departments use to perform efficient audits, reviews and compilations. AuditFile is the first cloud-based auditing solution for CPA companies. AuditFile automates all aspects of the audit process, including uploading the trial balance and generating financial statements. AuditFile also has proprietary algorithms that help auditors detect potential fraud. AuditFile provides technology that meets your exacting standards of security and accuracy to solve the real-world problems your company faces every day. Audits can be complex. But audit software doesn't have to be. Our intuitive interface, simple pricing, rich feature set, and simple pricing will make it easy for your firm to get up and running. Managers are kept informed with real-time dashboards, progress indicators, and streamlined workflows. Managers have a greater level of control, visibility, and communication. -
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Ignition
Ignition
Launches that go wrong can lead to lost revenue, confusion among customers, and frustration within the team. They also create inefficiencies which are costly. Hacking the launch together ad hoc reduces your teams' ability to execute effectively and apply lessons learned to future launches. Your mess of spreadsheets and docs is not helping. With Ignition you can communicate strategically, connect "what" and "why", automate more of the workflow, and connect the "what". Ignition is not only a replacement for many tools but also integrates with critical tools in product, marketing and sales, enabling a cross-functional source. -
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tradefact
tradefact technologies
$59 per monthVisibility from order to delivery. tradefact connects all the information and people required to measure, resolve and improve logistics and related supply chains in real-time with greater predictability and less effort. Your supply chain command center is here! Are you tired of being overwhelmed by email? You can say goodbye to endless spreadsheets, emails and phone calls and hello to your new supply chain command centre. You can bring new levels of collaboration, automation, and save hours of tedious work every day. Simon Groome, COO "We were able to reduce the time required to manage our orders by 30% by having everyone on one page." Is lack of visibility frustrating? You can customize your dashboard to highlight the most important insights and the exceptions that require your attention. You can use the increased visibility to identify roadblocks, and increase your responsiveness to issues that impact your business. -
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Equiniti Charter
Equiniti
Facilitating collaboration, secure information sharing, business process efficiency gains for law enforcement agencies around the world. Equiniti Hazell Carr's extensive expertise in remediation resourcing, outsourcing and complaint management has enabled us to create a complete solution for all aspects of complaint management. We can provide a flexible and robust complaint handling platform that can be customized to meet your operational and individual needs. Additionally, we can offer skilled technical resourcing or outsourcing solutions. Our end-to-end solution is available for comprehensive rectification or remediation projects, allowing you to prevent escalated complaints. You can choose from a variety of components to create your customer service experience. -
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ServiceNow Security Operations
ServiceNow
Use SOAR (security orchestration automation and response) and risk-based vulnerability control to overcome threats and vulnerabilities. Say hello to a secure digital transformation. Smart workflows and context help you speed up incident response. MITRE ATT&CK can be used to investigate threats and close any gaps. Risk-based vulnerability management can be applied to your infrastructure and applications. Collaborative workspaces are a great way to manage IT risks and remediate them. With role-based dashboards, reporting and analytics, you can get an executive view of key metrics. Increase visibility into your security posture, team performance, and other key metrics. Security Operations groups key applications in scalable packages that can adapt to your changing needs. You can quickly identify and prioritize high-impact threats and assess your security status in real time. Collaboration workflows and repeatable processes in security, risk and IT allow you to respond faster. -
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MPO
MPO
The holistic supply chain software connects disparate system to create end-to-end visibility, strategic coordination across networks, and optimization across inventory and orders, logistics, and transportation. Micro-planning allows you to optimize every customer order, including delivery, inventory, capacity and transportation constraints. Automate and streamline order execution using milestones, alerts and in-app exceptions management for all order types (purchases, sales, returns, etc.). Get visibility into margins and cost-to-serve with summary and granular views of all costs. Automate audits for accuracy. Continuous improvements can be achieved with real-time dashboards, performance monitoring with partner scorecards and customer service KPIs. Intelligent business rules will ensure that you choose the most cost-effective sourcing options and execution options for each order, regardless of the service level. -
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Splunk On-Call
Splunk
$27.00/month/ user You can empower teams by routing alerts the right people to facilitate fast collaboration and issue resolution. You can reduce the time it takes to resolve incidents by delivering the right alerts to people. ChatOps integration with your existing tools, incident timelines, and reporting for post-incident reviews are all part of the complete ChatOps experience. Engage people wherever they work. Mobile-first experiences use machine learning to make it easy to get on-call wherever you are. Splunk OnCall automates incident handling, reducing alert fatigue, and increasing uptime. Splunk OnCall streamlines your on-call schedules, escalation policies, and more We automate everything, from rotations to overrides. Our software captures all the necessary remediation data and provides contextual alert information. -
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HarePoint HelpDesk for SharePoint
HarePoint
$1,299 per serverA SharePoint-friendly helpdesk solution that improves the quality and efficiency of your IT support services. Requests can be made via email or a website form. Tickets can then be created into a unified group. Notify HelpDesk operators immediately about any new requests or user replies. Track response time, prevent SLA violations, and escalate or notify about expired requests. Prepare reports on the quality of support services. Also, monitor quality indicators. If a request is not processed within the time limit, automatically escalate it. The client should confirm the resolution. A set of automatic notifications, escalation and other features can reduce the number of neglected or forgotten requests. Automatically displaying articles from the integrated knowledge database that are related to the question before the request is submitted reduces the number of requests -
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High-value decisions can be made and cross-functional collaboration within the care system can be enhanced. The Incedoâ„¢, Healthcare Management Platform is a complete medical management solution that seamlessly integrates utilization management, care coordination, health care navigation interventions, and care management to improve operational efficiencies. Facilitate communication between Care Management, Clinical, and Utilization Management teams by sharing a member care plan. This allows for easy transition between UM/CM. Enhanced Data Capabilities - A flexible data repository that can be customized for granular tracking and reporting simplifies data capture and CMS compliance.