Alternatives to HelpShelf

Your customers have high expectations. Companies that can deliver personalized, fast and easy buying experiences are the ones that will succeed in a world that is increasingly on-demand and instant. Drift can help you with this. Drift combines chat, video, and automated to remove friction from business buying. Drift allows you to have conversations with potential customers on your terms. Drift is used by over 50,000 businesses today to increase revenue, reduce sales cycles, and make purchasing easy.

SimplyBook.me is a flexible online booking system suitable for a wide range of service industries, including beauty, fitness, consulting, education, and healthcare. It enables clients to book services, purchase gift cards, packages, add-ons, and products. The system can be integrated into any website as a widget or you can get your own ready booking website provided by SimplyBook.me, with additional booking options via Facebook, Instagram, and Google Profile. What makes SimplyBook.me unique is its customizable approach, allowing businesses to select and pay for only the features they need, creating a personalized booking solution tailored to their specific requirements. Following are our 15 most popular custom features: 1. Intake Forms 2. Accept payments (online & onsite w. Tap to pay - Apple Pay/Google Pay) 3. Deposits 4. Facebook/Instagram integration 5. Google My Business integration 6. Coupons & Gift cards 7. Product Sales 8. Membership 9. Classes 10. Packages 11. Tickets 12. Related Resources 13. Video Meetings 14. Instagram photo gallery

Customize your widget to reflect your personal style or align it with your website’s aesthetic. Transform casual visitors into potential leads and boost your sales by utilizing proactive chat triggers that send automated messages based on specific criteria. You can selectively activate the live chat widget in areas where it’s most needed through our conditional loading feature. Additionally, an effective offline messaging capability lets visitors send you messages along with file attachments, even when you are unavailable for chat. Visitors can also conveniently email themselves a transcript of the chat directly from the widget. In real-time, operators can view the navigation path of visitors in the chat box, and this complete journey is archived in chat history for future reference. Moreover, a fully integrated email client is available for customer service representatives handling single email inquiries. This ensures seamless communication and enhanced support experiences for both visitors and operators.

Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure.

Support your customers as if you have a personal connection with them. Create engaging guides that assist your customers in achieving activation, resolving issues, and finding success based on their individual needs. Stonly simplifies the process of developing, sharing, and accessing knowledge, ensuring your team has the necessary resources and solutions to thrive. With Stonly, you can provide immediate, tailored assistance exactly when and where it is required. The platform features a robust collection of onboarding and adoption tools that merge detailed user data with real-time user actions, guiding them on customized paths toward their goals. These interactive guides are designed to adapt to each customer's unique preferences, enhancing their overall experience. Our versatile widget empowers customers to access personalized guidance whenever they need it, no matter their location. Easily integrate Stonly into your existing customer support, data management, and knowledge-sharing platforms to maximize its impact. This seamless integration fosters a more efficient support experience while ensuring that your customers feel valued and understood throughout their journey.

Shelf is a secure central content library that can be used by your entire team. Shelf is a knowledge platform that offers the best search capabilities. Shelf is a knowledge base platform that helps teams become more productive and efficient through powerful search and document tag features, file sync, share, content analytics and many other features.

HelpCenter is a user-friendly customer service solution designed for e-commerce, enabling you to enhance your customer interactions seamlessly. With our intuitive FAQ builder, you can quickly create a comprehensive and easy-to-navigate FAQ page, saving your support team precious time. HelpDesk allows you to streamline the management of all incoming inquiries from various channels in one centralized location, giving your customers the freedom to choose how they reach out. Moreover, our customer service app facilitates instant communication through Live Chat directly on your store, or visitors can conveniently submit a contact form outside of your business hours. Experience a cohesive communication platform that transforms your customer service into an outstanding support experience with HelpCenter, ultimately fostering greater customer satisfaction and loyalty.

LiveSupporti serves as a vital live chat solution that links your website with your customers, facilitating real-time conversations with visitors. Integration is a breeze; simply insert a single line of code into your site and you’re ready to engage with clients. Even when you're not available, you’ll receive offline messages from clients, allowing you to initiate email discussions straight from your dashboard. All communications via live chat are secured with encryption and SSL protection. You'll receive sound alerts and visual notifications when new messages arrive, ensuring you never miss a request. Additionally, you can track the origins of your chat requests effortlessly. The customization options allow you to select colors and design features for your live support chat widget, ensuring it harmonizes perfectly with your website's aesthetic. No coding expertise is necessary for this process, as adjustments can be easily made through the settings page in your live support account, making it accessible for everyone looking to enhance their customer interaction.

Over 100,000 businesses rely on Trustindex for the seamless collection and embedding of customer reviews. By leveraging customer feedback, companies can enhance their SEO, build trust, and ultimately drive sales. Trustindex allows users to display and manage all their reviews in one centralized location, significantly improving their online reputation through a dedicated review summary page. With our aesthetically pleasing, easy-to-integrate, and mobile-friendly widgets, users can select from 36 different layouts and 25 pre-designed styles to showcase their reviews effectively. In just three minutes, businesses can gather over 100 Google reviews, achieving a top position on Google Maps within their sector. Transforming Google reviews into eye-catching social media content is made easy with our library of 3,000,000 unique background images. Furthermore, companies can create email signatures that incorporate review summary widgets, which can also be integrated into newsletters to consistently highlight their best reviews. Each month, our widgets receive an impressive 17 million appearances, showcasing the extensive reach of our clients. With Trustindex, our customers have reported an average sales increase of 17.7%, highlighting the tangible benefits of utilizing our platform. Ultimately, Trustindex serves as an essential tool in enhancing brand reputation and driving growth.

Rake replaces LiveChat, and other similar chat apps on the internet. Rake replaces Slack, and other similar work messaging apps. Rake is an infinitely searchable, connected chat and messaging platform. Rake is omnichannel-first to allow you to connect with everyone. Live chat on your website can increase lead conversion by as much as 4x according to studies. Rake's customizable chat widgets are easy to implement on your websites and landing pages. They require minimal javascript and don't slow down website load or performance. Plugins are available to most popular CMS and eCommerce platforms. Live visitors to your website can be viewed. This includes visitor geo-location, session duration, page viewed, page viewed, and other useful statistics. When the time is right, create a custom invitation for chat.

AnswerWise is an incredibly straightforward AI solution designed for customer support, effectively minimizing frequent inquiries while ensuring a smooth assistance experience for users. By utilizing the AnswerWise widget on your product dashboard or support page, customers can easily submit their questions. Leveraging machine learning, AnswerWise interprets these queries and retrieves the most pertinent responses from your established knowledge base. Users can explore the recommended articles and indicate whether they've found their answer, or they may choose to ask another question if needed. Should they require further assistance, customers have the option to reach out to the support team through various channels such as email or chat. Additionally, AnswerWise seamlessly integrates with popular customer support, helpdesk, and live chat software, facilitating the synchronization of knowledge bases and the smooth transfer of support tickets. Embrace an AI-driven approach to customer support that not only enhances deflection of inquiries but also guarantees a consistent and efficient service experience for your clientele. This innovative tool empowers businesses to elevate their support strategies while keeping customer satisfaction at the forefront.

Enhance the efficiency of your support ticket management through our streamlined workflow system. Quickly assign personnel, categorize, prioritize, and tag issues more swiftly than with any other helpdesk solution available. Automate tedious tasks to save time. Easily locate tickets with just a single click. Empower customers to find their own solutions using your knowledge base. Seamlessly incorporate articles into tickets or as direct links for easier access. Integrate your knowledge base onto your website and customize its appearance to fit your branding. Make your knowledge base readily available from any page on your site using the Snappy Widget. Offer your customers a polished support experience by integrating our ticket widget onto your platform. Accelerate response times by utilizing pre-written responses in support tickets with a few simple keystrokes. Introduce automation to efficiently manage ticket assignments, tagging, prioritization, and instant replies upon ticket receipt. Additionally, create customizable workflows that adapt to your team's unique needs, ensuring a personalized approach to customer support.

Ariglad is crafted to equip businesses with essential tools that enhance customer service, optimize support workflows, and provide critical insights into client interactions. Its intelligent AI-driven features analyze customer inquiries, recommend new content to address any deficiencies, and remind you to refresh your existing resources. You can efficiently manage, prioritize, and organize all your support requests within a user-friendly help desk platform. With Ariglad's omnichannel capabilities, all your support needs are thoroughly addressed. Additionally, Ariglad offers over 1,000 integrations that can be effortlessly implemented, ensuring a seamless client experience while simplifying your daily operations. This allows you to manage client interactions directly within the platform, and even better, you can handle support issues straight from your email inbox, making your workflow more efficient than ever. Embracing Ariglad means transforming how you engage with your customers and significantly improving their overall experience.

Streamline your customer experience with Famepilot, where we manage a significant amount of feedback annually for innovative companies worldwide. Today, 85% of customer interactions occur on platforms like Google, Facebook, Twitter, Zomato, Apple, Bing, and various review sites rather than directly on your website. Engage with the customers who advocate for your brand across digital spaces. Famepilot automates the collection of essential feedback metrics, including your Net Promoter Score®, sentiment analysis over time, testimonials, online reviews, and overall online reputation. We actively monitor your business activities across more than 20 review platforms, including major social media sites, and we are rapidly expanding this list. You can propose industry-specific sites to be added as well. With Famepilot, you can respond to all customer reviews posted online from a single, unified platform, ensuring no customer feels overlooked. Additionally, you can flag comments for your employees to address, fostering a culture of responsiveness and engagement within your team. Don't let any customer queries go unanswered, as maintaining strong communication is key to building lasting relationships.

Smax AI is a comprehensive platform designed to optimize sales and customer engagement by using AI-driven chatbots, automation flows, and multi-channel integrations. The platform offers features such as automated responses, multi-channel customer support, and lead conversion tools that help businesses turn interactions into sales. It also includes tools for remarketing, allowing businesses to automatically follow up with customers who abandon conversations, boosting engagement and conversions. By integrating with popular social media and messaging platforms, Smax AI enhances customer experience and accelerates sales cycles, all while reducing manual workload and operational costs.

Utilize artificial intelligence and natural language processing to seamlessly explore your company’s knowledge through a unified interface. You can perform searches using straightforward natural language questions and receive organized results presented clearly. If necessary, refine your search with filters and a helpful suggestion system. Pose inquiries and obtain snippets from documents, along with access to the complete files. Additionally, discover other relevant information conveniently located in the same interface. Implement pre-built components for your website, application, or internal communication channels. Begin automating the inquiries made by customers or internal users to enhance efficiency. Leverage your existing documents to streamline both internal and external requests, with compatibility for all popular formats. Gather data from websites and integrate them into your knowledge base effortlessly, ensuring that you always have the latest version without any manual intervention. Link external drives, applications, and tools to create a centralized search environment that provides immediate access to all resources. Generate comprehensive reports detailing the interests and inquiries of your team members and clients. Regularly expand your knowledge base by incorporating desired content to stay updated and relevant. This solution not only improves accessibility but also fosters a culture of knowledge sharing and continuous improvement within your organization.

You won't send your customers endless emails with attachments or spreadsheets. Instead, you will focus on creating value. Create widgets to include call recordings and documents, KPIs, contracts or task lists. Create hubs automatically that include tasks, written materials, videos, surveys, and more. Your CSMs spend the most time onboarding new users. They are often asked the same questions repeatedly. Create an automated onboarding experience that feels personal. Communication with customers is difficult because it takes place across so many channels and there is no single-source-of-truth. Customers are often reactive to the efforts of their CSMs, which results in a long onboarding process, and constant follow-ups to complete the necessary steps and master product.

MacInPro provides a streamlined approach to generating invoices and timesheets; simply select the relevant tasks or projects, and the required document is ready for you. With support available within minutes, MacInPro ensures that assistance is always at hand. Its ticketing feature gathers data from various sources and presents it on one easy-to-read page, eliminating the need to manage multiple emails, calls, and chat logs—now all essential work information is consolidated in one robust platform. In addition, MacInPro is equipped with a comprehensive task management system that allows users to create tasks, delegate them to team members, group them into projects, and track the time allocated to each task. This data is effortlessly exportable as a timesheet. Moreover, MacInPro enables the creation of a repository of reusable content and automates the resolution of frequently encountered user issues. Feedback from users regarding their interactions with your team can also be solicited, allowing you to leverage this information to enhance the overall customer experience. By utilizing MacInPro, teams can work more efficiently and effectively, ultimately leading to improved productivity and satisfaction.

Send one link to let customers record high-quality videos from their mobiles or desktops. We host videos on our high-speed infrastructure. Your customers will enjoy an ad-free experience. You can display standalone videos or create widgets that allow you to display all of your video testimonials in one location. Beautiful widgets that can be placed on your website like Signup, Checkout, and Landing pages will increase product sales and customer engagement. They also generate qualified leads. Personalized landing pages that you create for each customer can increase testimonial collection rates. You can display a personal message and video. Collect authentic testimonials by being hyper-personalized. You can reach your customers wherever they are by sending them an email or SMS request. Your customers will find it easy to leave testimonials.

Pixlee TurnTo allows marketers and ecommerce executives to integrate UGC and Influencer Marketing with text-based community-generated content like Ratings & Reviews, Checkout Comments, and Community Q&A — without any additional technical resources required. Our unique approach puts the customer at the center of marketing, and surfaces content proven to boost revenue, brand affinity, and engagement. With Pixlee TurnTo's easy-to-use platform, brands can find, curate, publish, and optimize content from your community of customers, influencers, and employees. Seed that content across the most impactful marketing channels such as ecommerce pages, emails, and in-store displays. By combining user-generated and influencer content with shoppable elements of the customer journey, brands using Pixlee TurnTo are able to derive even more value from their social, community, and ecommerce efforts.

The most effective approach to collaborating with individuals beyond your organization involves utilizing shared workspaces designed for prospects, clients, investors, and collaborators. Elevate the customer journey from initial demonstrations to onboarding and further stages. Oversee the entire customer lifecycle while gathering engagement data throughout the process. Clients will always have a reliable go-to resource for their needs. It serves as a centralized hub that consolidates all your links, PDFs, meeting notes, project timelines, proposals, and much more. Integrate your preferred tools, from Figma to Google Slides and Vimeo, to streamline operations. Navigate intricate deals and facilitate smooth customer onboarding. Transition away from spreadsheets; instead, develop a collaborative mutual action plan with clients, track progress, synchronize deadlines, delegate tasks, and provide a platform for comments and file uploads. Achieve personalization on a large scale by crafting branded environments filled with tailored content. Encourage customers to share their insights and propel projects forward, allowing them to comment on ongoing work and upload essential resources. This fosters a more engaged and productive relationship between you and your customers.

Diarize Me is an intuitive and streamlined solution featuring a robust calendar designed specifically for managing all your salon appointments. It offers a variety of functionalities, including the ability to manage multiple services, products, and point of sale transactions. You can maintain thorough records of your clients' contact details, purchasing history, financial accounts, and even track their spending habits, making it easier to recommend products and encourage upselling during each visit. Automated reminders and personalized messages can be sent to inform clients about their appointments and any changes that may occur, effectively minimizing the likelihood of no-shows and enhancing client retention. With our credit card processing system, you can effortlessly handle payments from any location, sending e-receipts directly to clients while having their payments deposited straight into your bank account. Boost your appointment bookings by enabling customers to schedule their visits online through your website or various widgets, and if you don't yet have a website, we will create a sleek booking page tailored just for you! Our platform is designed to elevate your salon’s efficiency and customer experience, ensuring that every interaction is seamless and professional.

Facilitate self-service and personalized content at key points along the customer journey. Transform technical content that you already have into a great self-service experience. Customers need personalized, relevant, and easy-to find answers in your documentation portal, community or support site. Remote workers can benefit from real-time guidance that analyses each case and recommends relevant technical content. Enhance your product's value and customer experience by understanding where friction is occurring and how customers interact with your content. Zoomin seamlessly integrates with many of the most popular platforms and tools, providing a scalable solution that provides your customers with the answers they need, without requiring you to change your workflow.

Introducing the first live chat application that is seamlessly integrated with Slack. In contrast to other alternatives, it allows several team members to assist a single visitor at the same time. This solution is accessible across all devices, leveraging the applications you already have in place. Chatlio serves as a comprehensive customer support system, effortlessly merging with your website and Slack. Engage with users without needing additional software, as Chatlio automatically provides valuable information about your customers, including their location, local time, browser, operating system, and the page from which they are reaching out. You have the flexibility to personalize the chat widget's features, such as its shape, colors, and labels through the Chatlio control panel. Moreover, for those looking for complete design freedom, you can utilize CSS access at no extra cost on all service plans. Chatlio truly transforms customer interaction by streamlining communication and enhancing customer service effectiveness.

FrontDesk is an innovative chat widget designed for your website that utilizes both text and voice calls powered by AI to assist your customers effectively. By harnessing ElevenLabs for conversational AI, it ensures that your data is securely stored, functioning as a comprehensive knowledge base for the agent. With FrontDesk, you can provide support for various customer inquiries, booking needs, and other tasks through AI agents. This solution automates your customer service, enabling real-time AI conversations that enhance customer interactions. The widget is user-friendly and integrates seamlessly into your site, allowing businesses to deploy intelligent agents as their primary interface with customers. Optimize your customer support with this autonomous AI solution, which is fully customizable and under your control. You have the flexibility to modify system prompts, upload relevant knowledge bases, and collect essential data tailored to your requirements. The system is designed with security in mind, ensuring that all uploaded information is protected. Plus, managing your knowledge base and installing the widget on your landing pages can be accomplished in just a few minutes, making it a practical choice for businesses looking to enhance their customer service capabilities. With FrontDesk, you'll be equipped to meet customer needs efficiently and effectively.

Seismic Knowledge provides teams with a solution that enables them to access answers, documentation and assets faster, right in the flow of their work and using tools they already use. By using Knowledge, users are able to connect multiple systems into a single searchable source of fact so that reps can be confident they have the correct information. Seismic Knowledge allows teams to: Knowledge integrates with Seismic, allowing reps to access FAQs via Seismic search. It also integrates Lessonly, so users can surface Seismic content as well as Lessonly training directly by chatting with the Seismic Slack Bot. Users can ask the Seismic Slack Bot questions privately or get AI-recommended responses when asking questions on specific channels. The Chrome extension also provides ongoing, instant access to answers, documents, and lessons - regardless of the application that they are using, such as a CRM, email, or email.

ChatSupport is a powerful, integrated live chat software that can be integrated to any website. Through a simple-to-use dashboard, users can engage and support visitors to their websites. We believe that real connection is possible only when there are real people. Feeling heard is the key to real connection. Even the most advanced AI can't give your visitors that feeling. Real people are the best way to establish a human connection. They must be available to respond and reach out to your visitors. Our chat widget is free and allows you and your team to immediately answer chats from website visitors.

Lemon provides a valuable solution for SaaS companies by enhancing cash flow and minimizing customer churn by as much as 90%. This innovative checkout system is tailored for small to medium-sized B2B software providers, allowing customers to enjoy the flexibility of monthly payments while you receive the full annual fee immediately. The integration process is seamless: simply incorporate the Lemon widget into your payment pages, and we'll handle everything else. By paying your annual fee upfront, Lemon allows your customers to reimburse us on a monthly basis, transferring the risk of non-payment to us. This approach significantly lowers ongoing monthly churn rates. When clients opt to use Lemon, you benefit from instant payment, ensuring a more stable financial foundation for your business. Ultimately, Lemon empowers you by transforming the payment experience for both you and your customers.

All-in-one, highly customizable customer support and feedback software available in SaaS or on-Premise. - Community Feedback Software This tool helps you collect, organize, and manage your feedback and feature requests. Smart voting and commenting systems provide insights that can be used to create product development roadmaps. Analytics and Insightful Reports help you to assess the efficiency of your support team and analyze customers' experiences. -Help Desk for Ticketing The feature-rich ticketing system provides a way to manage tickets using customizable statuses and tasks, private notes, comments and reports, as well as Kanban Boards. Smart system automation and notification rules can help reduce the workload for your support team and save money.

HelpBar allows users to effortlessly search for assistance resources, explore your product, and initiate various actions directly within the application, facilitating quick access to answers and successful outcomes. It empowers users to discover precisely what they require without the hassle of switching tabs, as AI-generated responses pull information from all provided content for an efficient search experience. With HelpBar, navigating your application becomes seamless, enabling users to learn rapidly and efficiently complete their tasks. This feature ensures that users remain engaged with your app while utilizing their preferred tools, such as launching Loom videos, presenting interactive demos, sharing Figma prototypes, and much more. Ultimately, HelpBar enhances user satisfaction by streamlining their workflow and reducing the time spent searching for information.

With Deskero, even the smallest teams can effortlessly oversee multiple communication channels simultaneously, ranging from social media to email. Each email request can be transformed into a ticket with just a few clicks, as you can import the subject, message, and any attached files. Additionally, you can easily streamline this entire process using Deskero’s intelligent filtering features, which automatically convert each incoming email into a ticket with designated attributes and route it to the appropriate agent based on automated assignment rules. This platform will enhance your customer support efficiency, ensuring that your agents remain productive while delighting your clients even further. Moreover, you can gather feedback and requests straight from your website, whether it's built on WordPress or Magento, by quickly setting up and integrating our customizable widget for a truly seamless customer service experience. Ultimately, Deskero equips your team to provide top-notch support, fostering stronger relationships with your customers.

Famewall serves as an effective and user-friendly solution for gathering and showcasing customer reviews on your website. The platform allows for a hassle-free, no-code configuration that lets you design tailored collection pages for receiving feedback in text, audio, or video formats. Integration with your site is seamless, which simplifies the process of managing and exhibiting testimonials, ultimately aiding in building trust and converting site visitors into loyal customers. Furthermore, Famewall enables the importation of testimonials from various platforms and features aesthetically pleasing widgets for display, ensuring that your social proof remains prominently featured. This comprehensive approach not only enhances your credibility but also fosters a more engaging experience for potential clients.

Harnessing the power of social proof for top brands, over 30,000 rapidly expanding retailers leverage Stamped to foster trust through user-generated content, ultimately enhancing social proof and boosting conversions. By utilizing testimonials from satisfied customers, businesses can cultivate consumer trust and create an atmosphere of excitement that encourages purchasing decisions. Effortlessly gather genuine customer feedback with our unique in-email review request tool, which simplifies the process for both businesses and their clients. Elevate trust and social proof by presenting your reviews using our specially designed on-site display widgets that highlight user-generated content on essential conversion pages. Stand out in the marketplace by enabling rich snippets for search results and promoting your product ratings in Google Ads and Shopping. Additionally, collect and display visually striking photo and video reviews from delighted customers who showcase your products in everyday situations. Engage with your socially aware customers through our integrated social features, allowing you to automatically post your top reviews on your social media platforms, thereby amplifying your brand's reach and credibility. This multifaceted approach not only enhances customer relationships but also significantly contributes to overall sales growth.

Breeze is a streamlined scheduling tool designed to eliminate the hassle of coordinating meeting times through email or text. By integrating with your Google Calendar, it allows guests to effortlessly book appointments via a straightforward web interface. You can create an unlimited number of Breeze pages, each tailored to a specific type of event you set up, with each page featuring its own unique URL that you can easily share with attendees. Whether for professional engagements or personal activities, you can establish event pages that reflect your availability without any complications. Setting your preferences is a breeze; simply share your Breeze pages with your guests and let the application handle the logistics. When someone schedules a meeting, Breeze will automatically add it to your calendar and generate a link for a Google Meet or Zoom call. Breeze is particularly beneficial for entrepreneurs and teams across the world, functioning seamlessly across various time zones with its automated detection and configuration features. You can enjoy a stress-free scheduling experience while maintaining control over your time and commitments.

Introducing the social wisdom meter designed to enhance conversions through authenticity. In today's market, traditional sponsored reviews have lost their effectiveness; the reality is that genuine information drives sales. Feelter captures the most sincere and relevant insights from social media, delivering them directly to your product pages, thus aiding customers in making informed decisions without leaving the site. By harnessing social media, you can begin utilizing feelter and witness its impact in real-time. This tool transcends a mere clickable score; it serves as an intelligent widget that provides essential social insights for products across various sectors, including Tourism, Automotive, Health & Beauty, Electronics, Home Appliances, and Sports & Outdoors. Transform authenticity into increased conversions. Ultimately, feelter enhances user engagement, fosters brand loyalty, and elevates profitability. By boosting the time visitors spend on your site, feelter systematically gathers, analyzes, and showcases relevant social content, removing the necessity for customers to seek information elsewhere. This means your audience receives the right videos at the right moment, creating a seamless shopping experience.

The ultimate omnichannel message solution that combines 25 business messengers, social media, and other platforms in one chat center. It also provides a customer relationship management system powered by automation so you can boost your sales and customer support performance using the same resources.

You invest considerable effort in attracting potential customers to your website, so ensure you capture their information before they leave. Those who visit your site are eager to connect with you, and utilizing live chat can facilitate that interaction. It's notable that many websites convert only about 3%-5% of their traffic into sales, and you shouldn’t allow yours to fall into that statistic. We offer tailored solutions, customizing both the design of the chat widget and the responses from our chat agents to fit your needs. Adding our live chat feature requires just a few minutes of your time, and our dedicated support team will handle everything else. This way, we can engage with your visitors and provide you with qualified leads in real-time through email, text, or live calls. Our live chat services cater not only to legal practices like personal injury, criminal defense, and family law, but also to home and commercial service industries such as HVAC, plumbing, roofing, and solar contracting. By implementing our service, you can significantly boost your engagement and conversion rates.

Macha guarantees that your support teams will not have to adapt to a new tool, as our AI seamlessly transitions customers to your support agents using your current support platform. Rest assured, this transition includes all necessary context to facilitate effective communication. Our dedicated team will assist you every step of the way during the onboarding process, from inputting your products and policies to managing integrations with your other support applications and adding the widget to your website. We will be there to provide guidance at every turn. Additionally, our team will monitor the bot's performance and make necessary adjustments to its responses, ensuring that there is a notable reduction in support tickets for your team. You can continue using your existing support and ticketing software without any disruption. This approach simplifies the integration process and enhances the overall efficiency of your customer support operations.

Our robust co-browsing solution allows you to engage with customers through audio and video conversations directly on your website or application, making it simpler than ever to enhance customer satisfaction. This feature enables you to guide users through navigating your platform, assist them in completing purchases, help with form submissions, offer suggestions, and so much more, all while utilizing audio and video capabilities. There's no need for users to download any plugins or additional software. Additionally, in collaboration with our partner LivePerson, we have introduced an innovative engagement method called Messaging, which elevates traditional Live Chat by providing greater flexibility. Furthermore, we have seamlessly integrated widely-used third-party communication channels such as Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, and Apple Business Chat, allowing agents to manage these Messaging interactions directly within Dynamics 365, ensuring a streamlined and efficient experience for both customers and agents alike. This comprehensive approach not only improves engagement but also fosters stronger relationships with your clients.

Lunacal.ai is an intuitive scheduling solution that makes organizing meetings, appointments, and events effortless. Users can connect calendars from Google, Outlook, and Apple to streamline scheduling in just 60 seconds. The platform offers customizable booking pages to align with your brand’s look and feel, and features automated reminders to keep everyone on track. Whether you're scheduling solo meetings or coordinating teams with round-robin or collective scheduling, Lunacal.ai simplifies the process. The platform's versatility caters to industries like education, healthcare, legal, and fitness, providing tailored features for various professional sectors. It's built to ensure that your business runs smoothly and efficiently, with seamless integration options and user-friendly management tools.

Hosted knowledge base software for creating a private or public knowledge base. You can create a great support center. In minutes, you can create a beautiful FAQ and help site. Your users deserve it. HelpSite offers you... Support site with FAQs and knowledge base. It's mobile-friendly, beautiful, and searchable so customers can quickly find the answers they need. Smart contact form that automatically suggests articles as the user types. Users receive their questions faster and support agents are able to save time. An admin interface that is super easy to use to create knowledge base articles quickly and easily. Your help site can be filled with helpful information and answers to common questions. Our hosted knowledge base software handles all the rest.

Live chat with customers and visitors now. The most customizable widget allows you to convert more leads, drive sales, and provide faster customer service. Your website will instantly increase visitor to lead conversions. All you need is a modern web chat with automated greeting messages. You can pre-qualify leads by automatically collecting their contact information and messages. You can reply immediately or when your team is online. HelpCrunch Live chat has Help Desk features that will help you increase your support team's productivity. One support agent can simultaneously manage up to five chats with customers. You can localize your chat widget to different markets, change its button style, wallpapers and more - it will fit your brand perfectly. Pre-made answers to common questions will help you respond faster. Never miss a word.

Registering for our live chat software is a straightforward process. Simply navigate to our registration page and set up your account credentials. We are confident that you will appreciate our help desk software, which is why we offer the first 30 days at no cost! To integrate the live chat feature, we provide a compact JavaScript snippet that you can easily embed on your website, ensuring that the live chat widget is visible. Be sure to implement the JavaScript on every page where you want mobile chat access! You have the flexibility to tailor our live chat software to match your business's unique needs. Adjust your business hours, invite additional team members, and much more. Nothing is more frustrating for a customer than requiring assistance and facing delays in responses. Our innovative help desk software guarantees that clients will have immediate access to support when they need it the most through live chat. Your customers will appreciate the promptness of responses, allowing their inquiries to be handled swiftly through live interactions. With this efficient system, you can enhance customer satisfaction and build a stronger relationship with your clientele.

Establishing trust in your business is essential, and genuine customer reviews play a pivotal role in that process. Research indicates that a significant majority of customers, specifically 90%, consult reviews from previous buyers before making a decision about which company to engage with. At Reco, we honor businesses that successfully meet their customers' expectations with our prestigious annual award. For a limited time, you can experience Reco free for two months, providing you with the opportunity to kickstart your review collection without any strings attached. Throughout this trial period, there are no hidden fees, allowing you to gather an unlimited number of reviews. Our user-friendly process ensures that you can effortlessly begin collecting valuable feedback from your customers. By simply installing our widget on your website, you can prominently display customer opinions for all to see. Additionally, these reviews are indexed by Google, enhancing visibility for potential customers during their online searches. By presenting authentic reviews right from the outset, you not only attract more clientele but also increase the likelihood that they will focus on your offerings rather than merely comparing prices. This approach not only builds credibility but also fosters a lasting relationship with your customers.

SocialBugCRM enables businesses to maintain strong connections with their customers while enhancing operational efficiency. Our team is not only capable but also eager to tailor our CRM solution to meet your specific needs. The foundation of our CRM is designed for effortless integration with your website, allowing for the streamlined addition of new modules as required. Should you need a particular module that is not currently available, feel free to reach out, and we may be open to developing it for you. Moreover, SocialBugCRM can implement an interactive widget on your site, working in conjunction with your existing secure authentication methods. This facilitates a smooth single sign-on experience from your website to our CRM. For instance, in the case of affiliate party plan businesses, once users authenticate on your site, they can easily access the widget to log into the CRM and place party orders. Similarly, this can be beneficial for any membership-based website that aims to provide customers with a tailored portal reflecting your company's specific digital processes. By doing so, we enhance user experience and streamline interactions between your business and its clientele.