SocialBugCRM Description

SocialBugCRM allows companies to stay connected with customers and streamline their business processes. We are willing and able to customize our CRM to meet your specific requirements. Our CRM integrates seamlessly with your website. Adding additional modules is easy. We may be able to create a module for you if we don't have it.

SocialBugCRM creates an interactive widget for your website that works with existing sites secure authentication. You can easily create a single sign-on to our CRM from your website. One example would be affiliate party plan companies. Once your website user has authenticated, they can click the widget to access the CRM and create party orders. Another example is for any type or membership website where you want to offer your customers a customized portal that complies with your business rules.

Pricing

Pricing Starts At:
$25.00/month
Pricing Information:
Price start at $25/month but it depends on modules/features enabled + usage fee which is based on CPU time / Bandwidth / Database usage.
Free Trial:
Yes

Integrations

API:
Yes, SocialBugCRM has an API

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
SocialBug
Year Founded:
2014
Headquarters:
United States
Website:
socialbug.io
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Media

Dashboard

Dashboard

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online

SocialBugCRM Features and Options

MLM Software

Commission Management
Distributor Management
Inventory Management
Lead Management
Multi-Country
Order Management
Payment Processing
Prospecting Tools
Sales Reports
Shipping Management

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Affiliate Software

Affiliate Management
Affiliate Tracking
Banner Management
Commission Management
Contest Management
Coupon Management
Email / Newsletter Communication
Fraud Detection
Multi Level Marketing (MLM)
Multi-Language
Social Sharing

Warranty Management Software

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

SocialBugCRM User Reviews

Write a Review
  • Name: K H.
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Run!! WORST company ever!!

    Date: Jan 26 2023

    Summary: Terrible!! Too many to list. Everything was bad from A to Z. The day I finally had enough and canceled was the only relief there was!

    Positive: Nothing! There are no pros to list here. I waited and paid for 6 years for them to get it working properly.

    Negative: With no exaggeration... The support rep is an extreme abuser when on their end things are broken. He will also tell you to pay when they have a glitch or something needs fixed to improve their software. He will always tell you that they don't need you because they have better customers who pay more. I have stored tons of emails of verbal abuse. On top of it all the product is very outdated, slow, hard to use and constant bugs and glitches. The worst company I have ever dealt with! Leaving for other software has been a huge relief and saved a ton of money vs what I paid for 6 years that they never did get working properly.

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