HelpShelf Description

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

Pricing

Pricing Starts At:
$25 per month

Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
HelpShelf
Headquarters:
United Kingdom
Website:
helpshelf.co

Media

HelpShelf Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Webinars
Customer Support
Business Hours
Online Support

HelpShelf Features and Options

Customer Service Software

Knowledge Base
Live Chat
Self Service Portal

HelpShelf User Reviews

Write a Review
  • Name: Chet N.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Cool software for a help center.

    Date: Apr 21 2020

    Summary: Overall it's very good and reliable to use on any website if you want to showcase all the ways to provide support to users.

    Positive: Such a good way to implement multiple methods for support chats. Really cool idea and super simple to set up.

    Negative: I wish there was more integration options available for live chat.

    Read More...
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