Deskero Description
Deskero allows even the smallest team to manage multiple channels simultaneously, from email to social networks. By importing subject, text, and attachments, you can convert any email request into a ticket. Deskero's intelligent filtering options make it easy to automate the process. They automatically convert each email into a ticket with certain properties and assign it to the correct agent using automated assignment rules. Deskero will make your customer service efficient, so your agents can be more productive and your clients are happier. You can easily configure our widget to integrate into your existing website and collect feedback and requests.
Pricing
Pricing Starts At:
$9 per user per month
Integrations
Company Details
Company:
Deskero
Year Founded:
2012
Headquarters:
United Kingdom
Website:
www.deskero.com
Media
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Product Details
Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Customer Support
Phone Support
Online
Deskero Features and Options
Help Desk Software
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management