Alternatives to Forsta

Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems. SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES. SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.

QuestionPro is a leader in the online survey software space, approved by over 96% of reviewers online. This software helps you create, send, and analyze online surveys, forms, quizzes, and polls. Additional features let you further customize your survey experience and conduct advanced analyses. And for the times when you need a hand, QuestionPro is always available to help with industry leading 24 X 7 LiveChat for all users. QuestionPro contains 4 product editions - Essentials (the free forever version), Advanced (for single users), Team (for collaboration), and Research (with all premium features). Additional QuestionPro products exist as well for CX, Workforce, and more. Our survey tool contains hundreds of off-the-shelf surveys for you, plus 38+ question types to help you create the perfect questionnaire. After creation, you can then distribute the survey through numerous channels and methods to respondents, such as email, integrated pop-ups, SMS, and social sharing. With over 10 million users across 100 countries, QuestionPro is the survey partner of choice for Fortune 100 companies, academic institutions, small businesses, and individual researchers for 17+ years running.

Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.

SurveyOL is professional, efficient, and simple. It provides cutting-edge feedback and communication technology that was once only available to large companies. You can choose from many question types, including multiple choice, image choice, dropdown, textbox, comment box, NPS, star rating, slider, grid, ranking, uploads and more. You can download more than 100 survey templates as a foundation for your custom surveys. SurveyOL allows you to choose from a variety of color themes and can be customized with different fonts and styles. Your response rate can be increased by sharing your surveys via the web, QR code and social media. Its robust analytical tools and real-time responses will allow you to meet your budget and timeline expectations. It is easy to export survey results to Excel Word, Word, PowerPoint, or PDF. SurveyOL allows you to make better decisions.

Discuss.io is a smart platform that allows global brands and agencies to plan, execute, and share qualitative research conversations at scale. We assist enterprise market researchers, UX specialists, product managers, sales professionals and brand managers in accelerating consumer conversations and streamlining the workflow. Key features include live video interviews and mobile screen sharing, interactive whiteboards and powerful tagging. You can quickly create highlights reels that highlight key moments and save hours of video. We offer a wide range of market research services, including moderation, human translations, recruiting, and program management through our marketplace.

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation. Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback. Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey. Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.

EthOS provides companies with a window into the daily lives of their customers, employees, and consumers. Companies can see how people interact in real-world situations with products and services to help them identify hidden problems and uncover new opportunities. You can interact with participants in real-time through video and picture-based tasks. Live chat functionality allows you to gain deeper understanding through real time probing. Ethos's intuitive dashboard makes it easy to organize and analyze participant entries. You can quickly uncover themes and insights using out-of-the-box reports. EthOS is an easy-to-use tool that anyone can use. However, our team of researchers is available to help you with your projects or offer assistance.

Global leader in survey software. 20 million questions are answered each day. You can keep your competitive edge by listening to your customers. Customer satisfaction surveys allow you to connect with multiple touchpoints to learn exactly what your customers want, expect, and need. Learn from your employees what is working and what isn't. You can conduct 360 reviews of employee satisfaction or send compliance quizzes. Employee surveys are great for anyone in HR and team leaders. You can tap into the thoughts of the world whenever you want. Market research surveys allow you to gather opinions from existing and potential customers, test concepts, measure brand awareness and more. Join the 98% of Fortune 500 companies that rely on SurveyMonkey People Powered Data.

VidPopup allows you to interact in real-time with your visitors. You can easily customize your videos with its easy-to use tools. You can be confident that your videos will look great across all devices because it is mobile responsive.

Displayr is a powerful software for analysis and reporting of survey data. The only tool that you will ever need to uncover data stories and share them. Displayr is a single app that connects your survey data, analyses, visualizations, reports, and reports to provide seamless automation and better insights. Displayr replaces all your complex analysis and reporting tools. Amazing things happen. You can do everything in a fraction the time. From data cleaning, to analysis, to dashboards and presentations. Displayr does all the grunt work, and it's also faster & easier for you to do advanced analysis. Share interactive reports with auto-updating data and analysis. When you combine all your analysis with reporting, you leave yourself less room for errors. If a mistake is found, you can fix it and auto-update all your reports.

CMNTY Platform is an intuitive online research platform that marketers and insight professionals use to create project-based and continuous insight communities. CMNTY's services and platform include panel recruitment, qual, quant research activities and moderation, AI-powered analysis and reporting. The CMNTY Platform combines a variety qualitative and quantitative research methods into a single software platform. CMNTY supports both short-term projects as well as continuous insights communities. You can launch your project in a matter of hours and receive actionable insights within days or weeks. Get a 360-degree view and continuous, in-depth understanding about your target audience. Give your client or business department actionable insights that help them make better informed decisions.

Voxco Research is an online platform that allows professional market researchers to create and distribute surveys. It's cloud-based and provides scripting and design capabilities. Voxco survey software has been trusted by Global Brands, Top 50 MMR firms and Universities in 40+ countries for 50Mn+ surveys. Voxco Research offers market researchers and businesses the tools they need to collect and manage survey responses. Voxco Research offers a comprehensive web survey design tool that allows users create custom surveys with advanced capabilities and features. Businesses can invite respondents to complete surveys by sending personalized messages through multiple channels.

Great Question is used by researchers, designers, product managers, marketers, and marketers to create panels, schedule interviews, share insights, and send incentives. You can quickly build a network of customers to answer your great question. To find the perfect match, import, invite, filter. Use our research calendar to schedule interviews or integrate your data. In minutes, you can launch prototype tests and surveys. With tags, clips, highlights and results, you can transform survey results and interviews into consumable reports. Share your insights for everyone to see. To truly understand your customers and get their feedback on the work you are doing, it is essential to build something truly special. Today's companies don't have the systems and processes in place to make customer research an integral part of their decision-making process. We are a small, but powerful team of product managers, engineers, entrepreneurs, and designers.

Finally, qualitative feedback at incredible speed, scale, depth, and value. Video feedback allows for better understanding of your customers and building empathy. To influence and drive action and make better decisions, keep an eye on the changing mindsets and behaviors of those who matter most to you business. Agile Qual is the best way to gain empathy for your company. We were voted the number 1 company by the Greenbook Research Industry Trends Report, which is the definitive guide to consumer insights. Video feedback can transform your qualitative agility. Video feedback is a great way to get the depth of understanding that you want from those you care about the most. It takes only a fraction of the time and costs of interviews and focus groups. You can reach respondents around the globe with a series questions that they can answer via self-recorded video.

A survey platform that combines 20 years of experience to help you make better decisions. Your customers' and employees' insights can make your company smarter. Annual engagement surveys, talent management with more. NPS-tracker, sales pulse and customer journey are tools that can help you develop your product or team. Access to panels, templates and the knowledge to make your market speak. Create beautiful surveys that are consistent with your brand. There are more than 35 tested and ready-made templates. You can choose from a variety of question types. You can distribute your survey via email or QR-code, link, SMS, or link. Our API allows you to trigger sendouts from other systems. Our proven methods ensure a high response rate. You can customize the way you present your data, and export it to excel, ppt or another format. To turn insight into action, share live reports with colleagues. You can either use our default reports or create your own custom reports.

Our observation methods will ensure that customers feel comfortable and natural when interacting with brands. Our experts are skilled in video. Our analytics platform ensures that we don't miss anything. We will provide your data in an actionable format so that you get the best results for your brand. To ensure maximum comfort, ease, and quality for both consumers and agencies, we use market-leading devices. To get real insights, we capture consumers in their natural environment. Wearables such as Go Pros and fixed cameras, eye trackers, and more are used. Translate, subtitle, tag, tag by theme and behaviours, as well as sentiment. Make showreels to bring your presentations alive with compelling stories and video evidence. We store all your footage for you so that you don't have. You can simply access it whenever you need. We can store, analyse, and subtitle existing vox pops as well as free form video responses. This allows you to search by themes to better understand your customers.

Social insights for the most influential brands in the world Your reputation is everything. Protect it globally. Talkwalker is your additional set of eyes and ears. Its AI-powered analysis provides real-time insights into what's going on across all social channels and online media in 187 languages. This allows you to quickly identify and resolve issues before they become a crisis. Our proven KPI frameworks can help you benchmark your brand and campaigns. You can measure sentiment and brand health. You can connect social efforts to real business results, and receive instant reports from your management. Compare your results with the competition across all channels. Find out what customers think about your products and brands in real-time. Data-driven technology can help you maximize the social performance of communication campaigns. To increase your brand power, find the most influential stories and people who can help you. Quick Search allows you to spot the most popular stories in your industry and brand, right now.

Software for User and Customer Feedback. Qualaroo Nudges™ allows you to survey your website visitors. Qualaroo makes it simple to survey specific users while they are looking at your brand, product, or service. Get actionable insights about your visitors based on their location on your site, their history of visits, and how much they have paid. You can choose from pre-made questions and templates, or create your own. For a more personal touch, customize Nudges with your company branding and colors. Because Qualaroo answers are instantaneous and provide context, they are 10x more valuable that email surveys. The responses to questions that you ask directly on your website or app are more valuable. You can pinpoint the exact time and target audience for your survey. Target customers based upon specific actions, behavior patterns, events and locations.

Toluna Start is your single source of consumer insights. It offers best-in-class research methods, team collaboration features and the ease-and-speed of a turnkey platform. You can conduct quantitative and qualitative research using self-service solutions, or custom programs that are developed with the assistance of research and service professionals. Access a wide variety of automated insights solutions, including survey design, integrated respondents, and reporting dashboards with insights and recommendations. It is all in-house and integrates Harris Interactive methodologies. You can either self-serve, or we can help. You can launch your survey in minutes and see the results appear in real-time.

UserTesting helps organizations gain insights from customers - from concept to execution. Based on a world-class on-demand sourcing platform, customers can get fast, high-quality feedback from our audience networks and those of our partners around the globe. UserTesting is the most comprehensive solution for experience research in the industry. UserTesting is a more direct approach than approaches that track customer behavior or collect listening data from live experiences and then try to infer the meaning of that data. It allows companies to get feedback directly from customers earlier in the process, reducing guesswork and bringing experience information to life with human insights.

Q ONE is a powerful and simple-to-use market research platform that connects your research panel to collect insightful data. We have created a platform that can automate panel management, project management, and data collection workflows to aid research companies in increasing their visibility, performance, and efficiency. Imagine a world in which you can focus on completing projects faster, delivering results for your clients, and taking on more project work. Let Q One handle everything else. Automate every aspect of panel management and data collection to increase productivity, reliability, and performance.

We actively recruit consumers, business professionals and hard-to reach individuals to our research panels. In a world that is more concerned about privacy and authenticity, only Dynata has the ability to deliver the real voice of the individual at large to marketers, market researchers, and advertisers. Businesses around the world can benefit from quality data to generate quality insights to help them innovate, grow, and compete. Get insights to keep up with changing consumer behavior and trends. To ensure that advertising strategies are effective in these uncertain times, you can leverage actionable insights across three key areas.

Stay ahead with visual actionable insight (beyond chatGPT) from millions of image, text, and video social media data. Real-time insights into influencers, campaigns, and social listening can save you 40% on costs. HaiX is a company that develops cutting-edge solutions using Explainable AI. We help organizations augment human intelligence using explainable AI solutions. We also help them deploy these solutions at a faster pace and lower cost by using our AI platform. Our team is at forefront of AI innovation, with cutting-edge R&D. We have a diverse group of entrepreneurs (with exits), AI PhDs, explainable AI experts and CXX-level executives. We track real-time brand sentiments, reputational risks, and insights from millions of data sources globally (news, social media). Real-time insights to intelligently plan and analyze risk for multiple companies in order to mitigate risk and comply.

Qualtrics Strategic Design combines sophisticated quantitative and qualitative market research with powerful analytics in one easy-to-use platform. Identify market trends, changing behavior, and unmet need, then take the right steps to create the experiences people want. Understanding the changing market dynamics and consumer behavior. You can manage all your data and market research tools from one system, allowing you to seamlessly execute research projects. You can bring more research in-house, and use technology to complete research projects. Identify promising product ideas early and optimize R&D spending. For accurate insights, target a highly engaged and intelligently segmented group of respondents. Machine learning and artificial intelligence technologies can be used to mine structured as well as unstructured data.

Scraawl is an integrated suite of data analytics tools that will help you get more out of your data. Scraawl can help you analyze data that is publicly available, such as images and video, text, or all three. Scraawl uses state-of-the art artificial intelligence and machine-learning techniques to provide actionable insights via analytics. Our team is made up of data scientists, data scientists, researchers, and developers who are all dedicated to providing cutting-edge analytics to users. Scraawl SocL® is a web-based, enterprise-level, simple-to-use PAI listening and analysis tool. Scraawl SocL® analyzes, visualizes, and searches online conversations and news data to provide a user with a detailed 360 degree analysis.

Webmaxy Analyzer is a user behavior analytical tool that provides an in-depth analysis of your website visitors. You get various functionalities, like session replays, heatmaps, form analysis, surveys & polls, funnel view, and user insights. By analyzing qualitative data, you can understand your customers better and improve your website conversion rate. With Webmaxy Analyzer, you can make data-driven decisions and refine your business strategies accordingly. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decision. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates. Top Features- Behavior Analytics Session Replay Heatmap Form Analyzer User Insight

We are a flexible extension of marketing and PR teams that need data and insight to support their communication goals. Our PR surveys are used by top PR agencies and in-house PRs from both the commercial and charitable sectors. Our survey services provide reliable data to support both content generation and communication goals. Our visualisation services bring your data to life with clarity and impact. We also have our own panel management system that we use to manage panel members, surveys, and rewards. Our market research panels are located in the UK and Asia Pacific. SurveyGoo has extensive experience in working with blue-chip companies and small brands. Our diverse and international panel ensures that we are relevant and responsive to all research objectives.

Your business is being talked about all over the internet. These conversations are open for you to join. Instant mentions on the Web and via social media. We want you to be the first to hear about important conversations online. We crawl 13 billion pages every day, which is more than any other monitoring app that relies on one third-party data provider. We don't mince words when we say that Awario is the best way to find out about new mentions. Find relevant discussions, join them in real-time, and spread the word about you product, service, or content via social media and the Web to reach new people and trigger word-of mouth marketing. Social media is full information and consumer insight, but it can also be full of noise. Awario can help you understand your audience and create better marketing campaigns by obtaining meaningful customer insights.

Sphinx iQ 3 provides intuitive and efficient multi-channel survey solutions to help you at every stage of your project: from the design and analysis of your questionnaires to their communication. Sphinx iQ3 combines quantitative and qualitative data visualization methods to give you a visual representation of your results that is both rich and precise. Sphinx iQ 3 is an innovative way to make the most of your studies and to guide your decisions. Personalize your invitation messages. Your custom-made forms can be created (design, page count, questions type, thank you message, etc.). Script your form with referrals and conditional questions to ask the right question to the right person. Distribute interactive and dynamic questionnaires that can be adapted to different media such as smartphones, tablets, computers, and tablets. for a better user experience (responsive design).

Video feedback can be used at scale. One platform allows you to capture, analyze, and share consumer insight video. Automately extract meaningful insights so you can tell powerful stories and inspire better decision-making. Our content recognition and analytics tools unlock the power of video insights. Video is memorable, engaging and drives action. It's the best medium to communicate a message. You have more power to tell compelling stories if you have deeper insights. Our APIs are plug-and-play and can be integrated with your existing technology stack. Capture is the best option if you don't have to integrate. Capture video feedback content using surveys, our mobile app or the cloud. Zoom is also available. Our video capture tools make it easy to quickly upload new or existing video content. Use powerful AI and machine learning tools to find meaningful trends in your video content by digging deep into speech, emotion and context data.

Who likes to fill out surveys? No one. Feedier is an innovative platform that collects valuable feedback. Keep your leadership position and turn feedback into growth leverage. Make data-driven decisions to improve services and products. Innovative forms: With a unique model called S.I.R.A., you can quickly deploy innovative forms in just minutes. Measure Satisfaction, Collect valuable Insights and Reward to Create Loyalty, and finally push an Action To Create Engagement Get more responses You can encourage your participants to provide feedback by requesting highly targeted and unique feedback. This will not only make the experience more efficient and faster, but it also motivates them to share their opinions. Empower your data: Feedier act as data-hub. Connect cross-data from your services and applications to the feedback you collect. Segment the data that you need. Machine learning analysis allows you to go one step further in sentiment analysis. A platform for collaboration to infuse actions Give feedback to your teams, engage your participants, and export your data.

Use your key metrics and data from sales and marketing, accounting, human resource management, project management, manufacturing, and purchasing to make important decisions. Stakeholder feedback is used to understand the "what and "why" of all your data with AI. Get supported insights and drive business improvements. Artificial intelligence automates the collection, storage, visualization, and consolidation of key figures, data, and feedback. AI will generate tailored recommendations for your company's actions. Data-based decisions that will help you reach your business goals. Industrytics allows you to continuously collect data and connect key figures through interfaces with your software applications (ERP CRM, accounting systems and time management software, Excel spreadsheets etc.). You can also receive feedback via automated feedback surveys.

Our software is modular and fully customizable. Its user interfaces can be adapted to any Internet browser or device, maximizing convenience and usability. Jambo surveys are fully responsive, and will adapt to the user's device. You don't have to worry about questions layout, text lengths, image resolutions, etc. when designing surveys. Your survey system will present your question in an attractive and convenient manner in any situation. Our panel management solution makes it easy to create professional research panels. It includes a landing site, double opt-in subscription process, and a personal website to assist panelists. You will also find tools to monitor your panels as well as an advanced sampler that will help you select the right respondents to your survey projects. You can also use our river sampling system for routing respondents to your survey.

Participate in studies to get quick access to quality participants. Our database contains over 1.5 million quality participants. You can target by profession, location, demographics or any other criteria you choose. You can recruit research participants in just hours, not weeks. Fast, affordable, flexible. Only pay for sessions that have been completed. Your single source of truth in participant management. You can quickly recruit your own users using customizable tags, filters, emails templates, and other tools. To ensure the best candidates for each study, automatically track participant research history. Your customizable opt-in form or CSV uploads can help you build your panel. Talk to users now. Seriously, we're fast. Sign up now for free and get your first three recruited participants completely free. We connect participants and researchers. You can choose from more than 1.5 million participants to reach almost any target audience.

Experiential Marketing Software allows you to record every detail about your program in one place. Okapi was created to make it easier to gather and report data, measure ROI, and manage face-to-face marketing campaigns using one piece of field software. Okapi is a turnkey program management software that can schedule and manage all your face-to-face marketing campaigns. We organize all data for easy reporting and measure the program's ROI. This gives you the information you need for better decisions and future results. You can measure what is important to you and calculate your experiential ROI. okapi allows you to learn more about your audience, and keep in touch long-term.

Nebu has 28 years of experience building and delivering software solutions to fieldwork companies and market(ing). Nebu Dub InterViewer is the core multi-mode data collection tool. In recent years, Nebu has added new solutions for processing and analyzing data and managed data. It also offers a range of options for creating interactive reports, dashboarding, and visualizing results. Nebu's offering is unrivaled in terms of its flexibility, power and scope. Nebu Data Suite allows researchers and insights specialists to manage all aspects of market research. This includes collecting data in any mode and at any time. It also helps with data restructuring, data analysis, data visualization, data cleaning, data processing, data structuring, data restructuring, data processing, data analysis, data visualization, reports generation, and visualizing results.

Semantria (natural language processing) API is offered by Lexalytics, a leader in enterprise sentiment analysis and text analysis since 2004. Semantria provides multi-layered sentiment analysis, categorization and entity recognition, theme analysis as well as intention detection, summarization, and summary in an easy to integrate RESTful API package. Semantria can be customized through graphical configuration tools. It supports 24 languages and can be deployed across public, private and hybrid clouds. Semantria scales easily from single servers to entire data centres and back again to meet your processing needs. Integrate Semantria for powerful, flexible text analytics and natural word processing capabilities to cloud-based data analysis products or enterprise business intelligence infrastructure. To create a complete business intelligence platform, you can add Lexalytics storage or visualization tools to store, manage, analyze, and visualize text documents.

A specialist video insight agency. Our toolkit includes a unique self-filmed video method. To provide you with real-life, honest insights that will inspire action. Global coverage, quick turnaround, and online efficiency. Combination of self-curated smartphone videos and closed questions via email or sms survey. Qualitative videos are more detailed and cover all issues. Quantitative solutions add strength and provide a prioritization perspective. You can use the Verbate platform and technology for self-curated projects or subscribe to it. Our user-friendly software allows you to create your own surveys and watch the videos arrive. You can reach consumers all over the world with our global recruitment capabilities. Our platform allows you to instantly upload consumer feedback, which means that we can quickly analyze it. You can also see and hear consumer feedback as it is uploaded (with our added analysis or not).

Social Mention searches for people talking about your brand and competitors in the news and social media. Social Mention is an easy-to-use social media search tool that aggregates user-generated content from all over the internet into one stream of information. It is a social media monitoring tool that allows users to track and measure what people say about your brand around the world, in real time. SocialMention is part BrandMentions, a brand monitoring tool that tracks and engages in online conversations in real time. Never miss a mention or comment about your brand or product on social media accounts, news, or other publications. Learn as much as you can about your audience online. Get a better understanding of your customers' interactions with you, your social media strategy and how to create products that meet their specific needs.

Take your surveys to the next level. Beautiful, intelligent questions that can be answered using voice and video. Get better answers, faster. Respondents are more likely to give detailed feedback and provide 3x longer answers when they respond with voice rather than text. Listen to customers as they interact with products. You can save time and scale your research by removing the interviewer from structured interviews. Get more feedback. Listen to your users' tone and you will be able to understand their feelings. Voice allows you to discern between genuine and fake responses. Unlock voice insights. Transcription. Transcription in 32 languages. Sentiment Analysis. Sort by emotion to find the most positive and least supportive responses. Emotional Classification. Classification into distinct emotions. Cadence and Energy Record the energy spoken and word rates for each response. Incorporate everywhere. Phonic plugs can be integrated into everything, from survey software to websites and many more. Export data

Medallia allows users to engage in thoughtful and systematic ways through targeted surveys that are both digital and traditional. Our easy-to-implement survey solutions will ensure that you are gathering relevant and actionable data to make measurable customer impacts. Medallia's AI technology uses machine-learning to analyze structured and unstructured customer survey data. It can uncover sentiment, predict behavior, identify commonalities, and recommend actions to improve customer experiences. Create the most effective surveys to improve customer journeys. You can quickly manage innovation and change in every aspect of your experience management program, from design to emails, questions, and translations. Medallia surveys enable you to

Kimola Cognitive is a highly reliable Machine Learning Platform that empowers individuals to automatically extract reviews from over 20 different channels and analyze and categorize customer feedback or any other textual data. These are the top features of Kimola Cognitive: Gather reviews by scraping the web Conduct text analysis and entity recognition with drag and drop Analyze data with ready-made models found on the Kimola Cognitive Gallery Create, train, and store custom machine learning models without coding Generate executive summaries, SWOT analyses, and other impactful marketing materials utilizing GPT Integration Accessible in six languages and increasing

Corus is a complete solution. It quickly takes you from custom insights into brilliant reports. Collaborate with your team or ours! To create the perfect survey that answers your insights needs, collaborate with your team (or ours!) You can send your survey to a select audience from our global panel (or your own audience). Beautiful charts, intuitive crosstabs and AI-powered significance testing allow you to explore your responses data. You can publish and share your findings via an interactive digital microsite or save your work to PowerPoint using native Excel charts.

The only platform that enables all digital customer experiences. Built to eliminate silos Sprinklr is used by thousands of enterprises around the globe every day to market, advertise and care for consumers via 23 social channels, 11 messaging channels and chat. Why switch from fragmented point solutions and a platform that is purpose-built and unified to support your business? You can leverage the power to collaborate across channels and teams with a unified view and context of your customer to create better experiences for them. Listen to and learn from customers, market, and competitive insights, and then take action in real time. Real-time insight into brand awareness, customer loyalty, brand perception, and user satisfaction will help you to avoid guessing at your brand equity metrics.

We're thrilled to announce that we have acquired Usermind - a next generation experience orchestration platform. Usermind captures, analyzes, and presents contextual data at each touchpoint in the customer journey. This includes everything from website visits to support calls, to communication preferences and purchase histories. It allows companies to deliver highly customized experiences across all channels and reduce friction points in real-time. The result is faster customer acquisition and increased retention, engagement and customer lifetime value. Our research shows that 60% of consumers will switch brands after a single bad experience. The organizations have only one chance to make the experience perfect. In a world of ever-lower switching costs, customers are already gone by the time they notice. Companies need to manage customer experiences in real-time, rather than fix them after they occur.

You can start a live conversation with hundreds at once. AI uses AI to analyze and organize the responses. This allows you to understand what your audience is saying in real time. With faster and richer insights, you can make confident business decisions. You can reduce risk and make better business decisions by gaining quick, actionable insights. This will also reduce bias and allow you to incorporate the customer voice into the innovation process. This will enable you to make three times more research-driven decisions. Instead of doing follow-up surveys or focus groups, you can share insights in live, flexible conversations that can be held with up to 1000 people. You can save more than 50+ hours by not having to do follow-up surveys and focus groups. This allows you to spend your time telling stories and crafting narratives from data. Remesh is used by customers in many industries to help them better understand their audience and make better products, companies, or governments.

You can get instant insights from your target audience without spending a lot of money on marketing. PickFu is an online platform that allows you to do your own consumer research. You can quickly gather hundreds of opinions from people who are most important to your business in just minutes. Outside voices can provide valuable perspectives and clarity when you are close to a project. You can instantly access the people you want to attract, and learn their perspective. Do not wait for weeks to get answers. You can act immediately on the information you have gathered with our ready-made panel of respondents.

Survey Analytics Enterprise Feedback Platform provides a single-stop solution to manage feedback via the internet. We have a platform to meet all your needs, from simple web surveys to complex, international market research. Our survey software offers a complete suite of tools to create surveys, send email invitations, and analyze survey data. The system was designed from the ground up for anyone who conducts online research, whether they are novice or experts. Our sole focus is on the success of all our clients. Our system has been chosen by thousands of clients around the world to conduct their online research. Our system is compliant with the highest security standards available online. Our customers have access a team of experts who are responsible to ensure 100% client success.

Use video feedback from customers to validate and improve your website. Use text bubbles to guide your users. No programming skills are required! Send a link to your testers. We will identify your testers and record their video feedback. You can then play it back in the app. You can improve conversion rates, user retention, and customer satisfaction by making changes based upon user feedback. As customers use your product, you can see and hear their feedback. You'll be able see their frustrations and hear their opinions about your product. You can get the insights you need without having to sweat. Your customers can be guided as they leave feedback by you using pre-defined prompts, which are in the form text bubbles. You can access any of your videos to view a quick replay. Then, jump to the tasks that interest you and share the data with the team. It's all about getting feedback to help you make informed product or marketing decisions.