Dovetail Description

Dovetail offers a powerful AI-driven solution for organizations looking to centralize and unlock customer intelligence at scale. It automates the extraction of insights from diverse sources including product feedback, sales and customer calls, usability tests, and surveys. By synthesizing large volumes of data into thematic reports and real-time alerts, Dovetail enables product teams to make faster, evidence-based decisions. The platform integrates seamlessly with communication tools like Slack and Microsoft Teams, making customer insights easily accessible throughout the organization. Dovetail also facilitates participant recruitment from over 3 million verified users to support continuous research efforts. Backed by leading global companies such as Shopify, Canva, and Mayo Clinic, Dovetail drives measurable ROI with rapid payback and high adoption rates. Its enterprise-grade security and scalability support even the most complex customer intelligence needs. This all-in-one platform accelerates innovation by turning raw feedback into clear, actionable knowledge.

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Pricing

Pricing Starts At:
$29/user/month
Free Version:
Yes
Free Trial:
Yes

Integrations

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Company Details

Company:
Dovetail Research
Year Founded:
2017
Headquarters:
Australia
Website:
dovetail.com
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Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Business Hours
Online Support

Dovetail Features and Options

Qualitative Data Analysis Software

Annotations
Collaboration
Data Visualization
Multi-Language
Sentiment Analysis
Text Analytics
User Research Analysis

UX Software

For Mobile
For Websites
Usability Testing
User Research

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