dscout Description

Get the context data you need for better, user-centered decisions Flexible tool that can be used for more than just diary research. Competitive analysis, prototype feedback, prototype feedback, in-the wild product discovery, fieldwork supplementations, shopalongs. With Diary, there are many methods teams can use. Fieldwork quality insights made accessible and agile. You can press "go" to start your study and then return to the platform to see the results. You can keep a diary to record immersive data that you can collect at the "right time" and then review it later. You can take action from difficult research questions. dscout results are designed for impact. Use powerful in-platform analysis tools for easy tag, filtering, and synthesizing. Engage with your stakeholders to share and generate empathy through intimate video responses. From launch to field, to delivery with ease. Pull out your most articulate participants with our machine-learning-based "expressiveness" feature.

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Reviews - 1 Verified Review

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Company Details

Company:
dscout
Year Founded:
2011
Headquarters:
United States
Website:
dscout.com/diary

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Customer Support
Phone Support
Online

dscout Features and Options

dscout User Reviews

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  • Name: Anonymous (Verified)
    Job Title: University Researcher
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Several UI & Performance Problems

    Date: Feb 23 2023

    Summary: Check out other platforms. This one is not as good as I had hoped, but luckily I found a new and better platform. For an enterprise tool, it has a long way to go.

    Positive: My account manager was nice, and always willing to talk. She did leave the company about 9 months however.

    Negative: As a university, the platform had too many issues for us to continue using after a year. We would run reports, and they would lock up the browser, and we had a lot of people who complained of uploading issues from the dscout pool. The platform could be more straightforward to build a project and needs a significant UI overhaul.

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