Alternatives to Click and Chat

Thousands of businesses rely on our 24/7 support because our professionally trained, bilingual receptionists and cutting-edge technology guarantees awesome customer service is always delivered on their behalf. Acting as a seamless part of your company, they're available to answer calls and respond to website chats whenever you need, and around the clock. Our pricing is simple; with plans starting from $70 per month. Why choose VoiceNation: - America's best receptionists - Essential and Personalized plans to suit every business - A culture like no other - Years of industry knowledge - Gold standard technology - Outstanding account management

Equinox is a pioneer in proactive live chat. This allows SaaS prospects and users to engage with Equinox, resulting in happy, paying customers. Your qualified leads can be increased by 10x without spending any money to increase visitor traffic. Equinox will meet or beat your customer-satisfaction scores in 90 days, or you pay nothing! We understand your pain. You need to have higher customer satisfaction scores, but not enough support representatives to provide the level of service you expect. The high volume of chat and ticket requests is causing burnout in your in-house support agents. This is not enough to handle incoming questions or issues. Reactive chat is not enough to engage customers and website visitors as well as site visitors. You are missing hundreds of positive customer interactions per month, which could help you lower churn as well as reach your revenue goals. Equinox is here to help.

AnswerForce can be your voice whenever you need it. AnswerForce can help you grow your business by handling every phone call with professionalism, personality, and efficiency. Virtual receptionists are available 24/7 to assist you. This allows you to focus on the important things that matter: your customers. Our virtual receptionists can answer your calls even if you aren't available. We will send you detailed reports that include important information. Our friendly virtual receptionists will greet every caller and can connect you or your team to each call according to your call handling instructions. Efficient AnswerForce receptionists will schedule appointments for you and send you reminders when necessary. Professional AnswerForce receptionists will help you capture and qualify leads so you can focus on growing your business. With a bilingual answering service, you can ensure that more callers reach a caring and professional voice.

Our dedicated customer service agents are world-class and seamlessly integrate with your business. This will help you make more money. Our payment recovery specialists are able to recover lost payments and reduce voluntary churn via email, live chat, and other communication channels. Our customer service agents will handle your live chat, help desk and social media. This will increase your sales and customer satisfaction scores. A team of dedicated agents will engage with shoppers to recover lost customers and convert them into sales. Your own dedicated team of customer service agents that generates profit for your company. Increase sales and conversion rates. Customer satisfaction is increased. You can provide 24/7 coverage in any language. 100% dedicated agents for you brand. You will work with highly-trained agents who fit your brand.

We provide the software, agents and management team to enable you to engage your customers 24/7 via live chat. This will help you increase sales and gain deeper customer insight. Fully managed chat sales team that delivers a return on investment within the first month. We help businesses increase their website traffic by providing the software, agents, and expertise to engage customers via live chat. We can help you increase your revenue by systematically improving the performance of all your clients. We have a wide range of clients, from large corporations to small businesses. Our agents are dedicated and experienced. We can integrate with almost any type of digital marketing system, and we work with any CRM system. We have extensive experience working with clients in the US, UK, Australia. Our digital marketing DNA is used to continuously optimize live chat. Fully managed sales packages that deliver a return within the first month.

We have licensed estheticians, cosmetologists and professional makeup artists who are ready to help your customers online. Generate deeper insights into consumer needs. You have complete control over the brand experience. Create authentic, personalized experiences. Differentiate your brand and consumers Customer satisfaction, brand loyalty, online sales, and customer satisfaction are key factors. Get in touch with a beauty expert right away. Authentic, personalized shopping experience. All their questions will be answered immediately. A warm and private environment. Live experts to engage customers and build brand loyalty. Chat with a beauty professional via live video from your brand website. You can instantly add recommendations to your shopping cart by using the chat application. Magnet empowers your online shop to engage with customers anywhere and anytime through our digital sales engagement platform.

Slingshot can schedule, sell, and schedule your calls and leads, making them real revenue. You can't afford not to be first with 70 to 90% of sales occurring over the phone, 25% after-hours and weekends. We are here to help you quickly and efficiently, 24 hours a day. With an all-in-one platform dedicated to home services, our expert agents represent you brand. We can close the sale, schedule on-site quotes, or qualify leads and pass them to your inside sales reps. We can integrate with many CRMs and work directly with your customer management software. Slingshot's friendly agents will give your customers the 5-star treatment and the 24/7 availability they desire. Slingshot's outbound sales team can help you increase your annual sales by up to 40%.

Chat agents are available to help you nurture hot leads. Paid traffic accounts for 63% of all leads lost by the average business. How about doubling your conversion rate with live chat? Chatbots don't offer the same level of service as real human connection. Customers want instant service and real connections. LeadChat's top sales agents are available 24/7 to help you build better relationships and increase conversion. You get the same quality as an in-house sales team, without the overhead and infrastructure investment. Hot leads won't wait. After signing up for LeadChat, you can chat with live agents within 4 hours. Every chat request is answered within 10 seconds by our agents. It's faster than a chatbot but with a human touch! You can access a team of ready-to go sales agents instantly and stop waiting for lengthy recruitment and hiring processes. We chat before your website visitors leave. 98% of them leave without ever enquiring.

DeskMoz Premium Live Chat Service Provider, 24x7 (350+ days) Managed Human Chat Operators for Your Website. Highly skilled, round-the-clock chat experts. Our chat agents can work remotely and from home, unlike other freelancers. Exemplary 24/7 managed live chat agents service for your website and your Facebook Page. It takes only a few clicks to set up. The professional live chat answering service provides 24x7 support for closing sales questions. This results in 3x more qualified leads. The fastest turnaround time for live chat outsourcing. Our live chat team can be trained and deployed on your website in as little as 24 to 48 hours. DeskMoz's live chat service is 24x7 and more efficient than email support or phone support. We are trusted by over 200 global brands.

Chat agents are available to provide immediate assistance during critical buying windows. Chat agents can help you generate more leads online from website visitors to your company who might not otherwise complete a contact form. Chat agents can save you time by helping your business fill out routine tasks such as filling out forms to capture new clients 24/7. Chat Agents assist customers to book and schedule appointments. We will do whatever it takes to make sure you get the most from your appointments. We will match or beat any competitor's prices, so don't overpay. Our fixed monthly rate includes unlimited chat engagements for your account. Your marketing and brand-building efforts are the reason your web visitors are there. We won't be surprised. There will be no additional charges. Don't limit your potential. We provide 24/7 staffing for your website with real people.

Outsource customer service such as tickets, live chat, voice calls, emails, and tickets. Hire chat agents and voice agents. For your startup or business, you can hire 24/7 custom-trained live chat agents. Hire outbound and inbound voice agents, and let us be your dedicated phone line. Our virtual assistants are able to do everything from data entry and back office work. HiredSupport is the best choice for startups and digital businesses looking to provide customer service 24 hours per day. We work with all major support channels. We help businesses with customer support, back-office processing, sales, and everything else. We are trusted by more than 100+ startups and businesses as their outsourcing service provider. Live chat is a great way to increase sales and customer satisfaction for you business. Our chat agents are experts in converting leads and keeping customers satisfied.

Customers are actively engaging with your brand by leaving glowing comments by day and voicing outlandish complaints at night. You need an experienced Mod to protect and represent your brand in text, image, or video content moderation. ModSquad is the best resource for social and user-generated media moderation across all platforms, languages and regions. Monitoring and engaging in conversations. Assuring audience safety and brand protection. Review chat-room, message boards, and comments content. Stakeholders should be notified of critical issues. Multi-platform strategies to moderate. Implementing behavior management software. Chat and safety toolset recommendations. Coppa compliance and best practices for child safety. Foreign-language/bilingual moderation. Scheduled with full hours and/or fifteen-minute scans. Available 24/7/365 All projects, big or small, are welcome.

Real-time customer engagement via chatbots and human chatbots gives you a competitive edge. We target visitors who are likely to convert but don't need any assistance. We track and analyze behavior to determine the best time and message to engage in a thoughtful conversation. Our live chat team, based in the UK/US, is your source for product and service experts. We remove friction from your sales funnel using AI chatbots. We bring a new competitive advantage to your business and deliver previously untapped returns 24/7. Your website can increase the quality and quantity of leads. Native-English chat allows you to engage, qualify, and convert. Our unique live chat approach allows you to increase revenue and provide a superior native-English customer experience. Create the perfect mix of human chat and AI assistance to improve the customer experience on your website.

HelpSquad will ensure that you never miss a lead. Chat agents are available to capture leads round-the-clock. Our team will gain a deep understanding of your business, then use that information for unmatched support. Our agents can answer customers' questions immediately and convert inquiries into sales. Our agents are available to help your team manage chats after hours and on weekends. Even if your team isn't available, we will be there. Our rates are up to 50x lower than hiring a full time receptionist. HelpSquad 24-7 managed chat service starts at $185/month Our vision is to provide superior, affordable and tailored 24/7 customer support to all businesses, regardless of their size or industry. We will train chat support agents for your business. You can also rest assured that they will be available to your customers 24 hours a day.

Smith.ai Live Chat is the fastest and friendliest way to screen, convert and capture website leads. Live chat agents are available 24/7 to answer questions, screen leads, and schedule appointments. Only pay for relevant chats. All platforms are easy to set up. Instant chat transcripts in email and CRM Instant chat transcripts in email and CRM Included SMS. Chat to Call allows customers to call you. Smith.ai Live chat is the best and most affordable way to convert website leads into sales leads that will help you grow your business.

Ngage has been featured on over 8,000 websites in many industries. It is a live chat platform that offers a personalized experience that converts visitors into clients. We help prospects build a relationship with you business through discrete exchanges. We quickly capture and forward important information to improve your intake and sales processes. You can increase website conversions at a low price. Before visitors can navigate away, we greet them politely. Our highly-trained operators interact and collect information from visitors. We take the conversation and connect the visitor to your team. Ngage helps you connect with potential clients and improves your conversion rate.

Our AI will handle simple queries like location and accommodation preferences. Potential leads are pushed to live 24/7 agents for better conversions. Your customers can connect with your projects via Facebook, WhatsApp, websites, and other online channels. You can transfer the ongoing visitor interaction session seamlessly from our agents to the sales team. You will be notified immediately if your closure leads are online during a site visit or closure. LivProp connects to you directly with the most qualified site visit leads in real-time. Live interaction with human agents, which is understanding the buyer's requirements and providing relevant information that influences the buyer's final decision. Agent support is available at LivProp 24 hours a day. Our agents are trained to align their style, strategy, approach, and style with your brand image.

Chat4business (c4b), an award-winning provider of managed chat services, offers a unique product that will help you take your online sales to new heights. c4b Fusion combines the warmth and efficiency of human operators with the efficiency of our bot technology. This will enhance your brand and help you generate real-time leads. You choose which inquiries require a personal touch, which can be handled by technology, and which ones that are best for you using a combination of humans and robots. c4b Fusion gives you control over your online inquiries and allows you to increase sales while providing a better customer experience at a cost that suits your business. We understand that people buy from people, and we appreciate how much you have invested in your premium brand. Our highly skilled and compassionate reception team can greet your customers and qualify sales leads to connect your website, visitors and sales team.

Give your website visitors the support that they require. Although live chat is a game-changer, it can be difficult to manage in-house. Businesses are increasingly realizing the benefits of live chat via their websites. Many have resisted using it because it is difficult to manage without incurring huge costs. Melu is changing all that. Melu can become part of your online team, converting more visitors into leads and selling to you. We also provide exceptional customer service. Our live chat operators are professionally trained and will engage with your clients like they are their own. We train our live chat operators to get to know your brand, values, and business. They will act as if they are part of your staff. Melu managed live chat is easy to set-up, cost-effective, and free to use. Melu serves clients in many industries including law, accounting, fashion, PR and hospitality, as well as property and education.

We are a digitally empowered People as a Services Outsourcer, focused on serving high-growth, new economy and market-disrupting technology companies to own interaction custody, complete complicated tasks, and grow their businesses. Helpware's vision is to provide constant consumer empowerment and experience interactions via API and integration enabled human task service services. To provide superior customer experiences, we partner with the most innovative and fastest-growing brands around the globe. We provide fully integrated business process outsourcing which drives brand loyalty. This includes call center, answering service IT, chat technical, and email support. Our inbound and outside call center teams can be customized to support your existing team. We invest in people and culture so that we can better serve you and the custom-built teams we create for you. Our technology-enabled, empowered and engaged teams provide enhanced customer engagement and experience worldwide.

We take the burden off of your customer service, technical support, back office, and help you make them better. You'll have a dedicated team from day one that will help you manage high quality, train new staff members quickly, and improve your business processes. Peak Support is your solution provider so you can concentrate on building your business while your customers receive the exceptional service they deserve. Each client team is led by a dedicated account manager who will help you set goals, monitor team performance, and make recommendations based on those reports. Our customer service agents average eight years industry experience and have glowing recommendations. We provide high-quality customer support via email, chat, phone, chat and social media. We are experts in providing technical support to both hardware and software companies. We offer exceptional support via Facebook, Twitter, Snapchat, and any other social media channel.

Managed chat will ensure you never miss a conversation! Managed chat allows you to completely outsource your chats to LiveChat Service. Our chat operators are available in five languages, seven days a week, to help customers with their buying process. You can optimize your productivity by being on your website seven days a week. We can help your customers via any contact channel, including Facebook Messenger, WhatsApp, or web chat. Our chat operators can be reached in English, Dutch German, French, Spanish, and German. We will increase and optimize your website's conversion. Always be available to your customers. Our chat operators are available to assist you with any questions or concerns that you may have. Conversations are the first step to building a good customer relationship. Customer satisfaction is best achieved by being present and responding quickly to customer questions.

Magellan Solutions has been the best solution for customer service outsourcing, inbound phone services, and bpo for small and medium-sized businesses worldwide for over 17 years. We are in the growth market. Our services are focused on helping SMEs grow and improve their bpo as well as their call center operations. We are here for the long-term and successful. We screen and hire talent to work on your projects. We use two equally important factors: the ability to do the job well and the skill to do it. We love progress and help keep track of it. We help business owners set up their systems for growth and scaling. We offer both shared and dedicated pricing options for your campaigns. Scale with us without spending a fortune. Maintain or increase your Customer Satisfaction Rating to 95.63%, our current benchmark for consumer goods. Depending on your needs, you can get price per call or packaged options.

Our customer service experts are available to assist your visitors and callers 24/7. Your potential customers are available 24/7, wherever and whenever you need them. No voicemail, only real people. There is no voicemail or bots so you can do business with real people and not automated voices. Know your callers and manage calls. For a personalized experience, we recognize returning callers. Unique call script because no two businesses are alike. Your call flow will be unique to you. We integrate seamlessly with your existing systems and integrate via a shared screen or CRM integration. How can you provide high-quality customer support without having to hire full-time employees in-house? This level of service is not possible for many small businesses. With a small business answering company, you can enjoy the benefits of an in-house staff without the need to hire, train, and pay for staffing. Our agents work remotely from anywhere in the US so they aren’t affected by local service outages and natural disasters.

Data-led is a live chat powered by humans that delivers qualified leads with high intent to your sales team. SmartChat and human connection can combine to power your website. SmartChat segments your audience by analyzing user behavior in order to identify high-value prospects or people who are likely to convert. Our solution engages in real time conversations, strategically curated for moving your customer through the funnel towards achieving set conversion goals. Qualified leads can be delivered directly to your team or integrated into your solution, increasing conversion rates by an average 32%. SmartChat has made live chat a powerful tool for lead generation for more than 300 brands across the globe. Smart targeting and human-led conversations can help you increase your digital conversion strategy. Your brand voice is replicated in a bespoke knowledge base, ensuring that your customer experience is exactly what you want.

Yomdel is a conversation-management solution provider. Businesses can use our 24/7 managed conversation channels to nurture and convert prospects into high-value leads. Our live chat service is available 24/7 and delivers an 8-fold return on investment. We have a 95% customer satisfaction score. Facebook Messenger integration allows your customers to choose the best channel to communicate with you. Our integrated email response services ensure that your customers receive comprehensive service every day. Your customer is at center of everything we do. Knowing, nurturing, and serving your customers is key to growing your company. Yomdel is committed to achieving positive returns for all clients, with an average performance of 18:1 ROI. We create world-class CX by focusing on quality and enhancing your brand's reputation.

Simple customer engagement solution that may care more about your customers then you do. As an extension of your customer support departments, we work as a complement. Remote team that manages all or some of these areas of customer success. We believe in giving back. We believe that many people who are less fortunate can be more focused on customer service and customer loyalty due to their circumstances. We are committed to hiring and training the best people in North America, regardless their disabilities or circumstances. This ensures that you have people who care about your customers and are able to relate to them. We can scale up in minutes to handle chat volume from small businesses to large enterprises. Our largest clients are growing at rates of over 20,000 customers per day so we know how to scale up and handle high volumes without any problems. We integrate with all major ERPs and CRMs.

Join the CloudTask Marketplace today to get the support and resources you need to win contracts for customer-facing, non-technical freelance sales gigs. Get emails and texts about remote sales jobs. Our private Facebook group allows you to connect with other like-minded individuals and share resources and advice. Refer qualified candidates to get paid when they are hired. Your CloudTask Marketplace profile video is your advertisement to potential employers that you are a freelancer available for hire. This is where you will introduce yourself to the world, highlight your past performance, and provide other information that will help you attract the right companies. Within 3 business days of your submission, one of our sales outsourcing specialists will review and approve your profile. We may occasionally contact you to give feedback and provide resources to help maximize your chances of being shortlisted for job openings.

Moneypenny is a preferred provider of switchboard services for exceptional businesses such as Magic Circle law firms or leading brands. Moneypenny provides dedicated receptionists who are available 24/7 to assist your in-house staff with all their needs. Their positive attitude and attention to detail ensures outstanding service for your staff and customers. This also results in significant cost savings. Moneypenny is the preferred choice for businesses and organisations in all sectors due to its reputation for providing high-quality outsourced call handling. We invest in our employees, providing them with world-class training and support to help them exceed your service expectations. You can outsource or provide overflow support. Instantly scaleable to meet demand. Calls can be transferred to your team from anywhere. Call & message history online.

Weply's chat tool is the ultimate solution for generating sales qualified leads that are guaranteed to land directly in your inbox or CRM-system. Our team of expert chat consultants is always available and on standby 24/7, working on behalf of our more than 2,000 customers to ensure that no potential sales slip through the cracks. Did you know that 50% of leads visit websites between 4pm-9am? With Weply, you'll never miss out on potential customers even when you're off enjoying your evenings and weekends. Get ahead of the game and offer your customers a personal service in real-time, guaranteeing the best possible customer experience. Our chat consultants are trained in chat psychology and are continuously educated to provide you with the most exceptional service possible. They screen your traffic for qualified leads and potential customers through personal dialogue, ensuring that you never miss out on an opportunity to grow your business.

LegalChat is a leader in the legal services sector because we are guided primarily by science. We pay attention to the smallest details that can make a big difference. The names and faces that are shown to your clients in the chat interface, for example, can have a significant impact on the number of conversations and the quality of those conversations. Our clients are offered all of our innovations not because it is easy to sell them to new clients but because they actually work. We are committed to continuous improvement as a business, as a partner, and as a service. LegalChat was created to meet the specific needs of law firms, legal services and other businesses. You can provide more detailed information to your customers when they ask for it.

Nearly 98% leave your website without leaving a trace, and you may not even know that they were there. Our trained agents are available 24/7 to assist clients and potential clients. Kontak eliminates the waiting time and makes it 4x more likely that they will leave your information. New client appointments are worth gold. Each appointment is worth between $2k and $4k in CLV. Kontak allows you to receive several each month. Get instant feedback from your community and keep them informed. Communicate special services and promotions. Ensure that your schedule is well-organized. Announce special rewards or events and get instant feedback. You can send instant confirmations to ensure your schedule is well managed. Built-in auto-reminders. Clients won't miss appointments.

SYNERGYCHAT offers 100% live online chat for your website. It has been in operation for more than 10 years and is a trusted national provider. SYNERGYCHAT was founded in 2012 with the mission of providing high-quality chat services to companies from all industries. Let us work with you to ensure a great digital experience for your customers. We identified the shortcomings of automation in this domain early, which was causing dissatisfaction among customers and preventing them from receiving adequate customer service. Poor chat is worse than no chat. Our live chat support company is available to clients in the United States and Canada. SYNERGYCHAT can help you double your monthly online leads. Our clients close on average between 5-15% of live chat leads. This increases your ROI by 10-30% thanks to our affordable rates. You can cancel or modify your subscription at any time.

Organizations can outsource live client administration and specialized support to allow them to focus on their core business tasks and capabilities. To increase your client support, you can use the expertise, learning, and support we offer. We offer sensible and redid bundles depending on the number of administrators that you require for your administrations (pay per hour, pay per visitor, pay every month). Outsourcing live visit prerequisites can help you reduce costs by as much as 45-50% Outsourcing live chat bolster administrations will result in a rise in guest numbers which will lead to a greater number of prospects. We manage the entire process of live talk involvement. This includes the creation of visit programming, redesigns and upkeep online visit support. The selection and preparation of talented and dedicated staff is also included. This results in a better client experience and administration.

SureCall Experts is a leading Contact Center and BPO. We are a team of experts. We are driven by our passion for excellence and go the extra mile to ensure that clients, partners, and customers are well taken care of. Our team is ready to help you find the right solution. Our goal is to work with you to find innovative ways to grow and expand your business, while keeping your customers happy. GoodCall™, which was launched in 2016, continues to evolve as we discover more ways to give back. The idea of giving back a portion of the annual revenues each year to non-profit and registered charities began as a local effort to help them. It has since evolved into something more important. SureCall stands out for its innovative technology, flexible architecture, and streamlined program offerings. We are leaders in the industry and have been recognized for our outstanding service with numerous awards.

We help B2B SaaS companies book 25% more demos from their existing web traffic. Without spending any additional advertising. Demo Bookings Increase your sales qualified leads and book demos by more than 25% without increasing your advertising spend. Higher Conversions Boost your website's conversion rate by 100% Leads To Sale. Increase lead to sale conversion by 28% by using better qualified leads. Integrations Take action on your leads quickly with our CRM integration. With over 1100 integrations and a custom RESTAPI, we can integrate your leads with any information you may have. Our integration and automation ensure that there is no disruption to your business processes. Onboarding is easy.

Support teams that are values-based and align with your brand. A toolkit to help companies grow. We build a team that matches your culture, customer, and business needs. We then add the tools, customer insights, training, and tools to ensure that your operation scales with efficiency and quality. Need help with vetting your latest release of software? Our global network of Software QA professionals will help you meet your release deadlines with confidence and ensure that your website and apps remain bug-free. Your brand is protected like our own. Our trust & safety specialists and moderation associates support your team. They also act as an extension of your team by enforcing your community guidelines in every language and time zone. Regression and snapshot testing, as well as refactoring tests. Integration, exploratory, functional, and black box testing. Localization testing and user acceptance testing. Online risk mitigation and policy and workflow consulting.

Talisma Chat and Cobrowse allows organizations to communicate with their visitors in real-time using powerful text dialogue and collaborative surfing. Agents can interact with multiple visitors simultaneously while providing immediate attention and personal attention to improve the visitor's online experience. Talisma Chat and Cobrowse give employees single-click access and a complete view of all customer interactions. They can quickly respond to queries using a knowledgebase that includes FAQs, response templates and Web links. Talisma DCEP chat triggers chat sessions based upon a pre-defined set visitor behaviour. This means that your visitors will receive a chat invitation whenever they visit your site or display certain browsing characteristics. It improves customer experience, reduces operational costs associated with customer service, decreases abandonment of shopping carts, and increases conversions.

One of the many ways that your customers can reach out to you is via text messaging with live chat agents. It is important to know who your customers are. Our software supports Google Analytics integration. Our chat software allows you to route live chat data directly to your CRM or app. It is important to keep a record of all live chat conversations. You can access all of your chat transcripts via our web-based chat portal. Live Chat Engage is specifically designed to support healthcare providers and ensures compliance with HIPAA guidelines. We provide a monthly report that includes details about our performance and the traffic trends to your website. You decide how you greet your customers and how you talk to them. Based on your guidelines, we create a customized script.

Live chat allows you to collect customer data and make connections in real-time. Our live chat, engagement, and customer management solutions allow you to control all your online conversations. Keep track of visitors' first party data and analyze interactions using reporting, queueing, and workflows. Natural language understanding chatbots can be deployed to intelligently greet visitors, answer questions, triage leads and create tickets. They can also capture custom data and automate back-end processes like order status lookup and appointment setting. Your customers can communicate directly with you via messaging, regardless of where they are located. Customers can reach you via web messaging, WhatsApp Messenger, Facebook Messenger, Twitter and text messaging. Your website can enable scheduled or immediate calls to extend your customer reach. Agents can use the Velaro console to take chats or phone calls.

CUGIC allows you to assess customer satisfaction, monitor agent performance, and identify potential problems before they are implemented. Analytics will help you stay on track and measure your success. Chat with customers as soon as they visit your site. This will allow you to answer their questions in real-time and increase customer satisfaction. You can say goodbye to costly international calling. You can call your customers directly from your phone and communicate with them instantly via audio or video calling services. Connect CUGIC to popular social networking sites such as Facebook and Twitter. This feature allows you to monitor and respond to queries immediately. We are available 24/7 to provide guidance on how to use our chat software. Live chat with customers and display employee images on the agent chat popup to ensure best customer service practices.

Implement ACD model including saturation, priority, sequence, priority and others to ensure customer service skills and efficiency are maintained. This will improve visitor satisfaction. Automated identification of frequent visitors. Quickly access visitor's information and past conversations. Agents will be able to quickly understand the key information of customers, thereby improving communication efficiency. Live800 has automatic process design. Agents can switch chats easily when they are dealing with multiple visitor conversations. Agents can quickly send visitors to Live800 by simply putting a large number frequently-used text, links, and files into the Live800 Frequent Response Suggestion Box. Live800 intelligently associates the answers with the text inputs of agents. You don't need to take a needle from the sea.

Our live chat software allows operators to reach customers immediately. Operators can see what visitors are typing and respond faster. They can also transfer chat to other members to speed up the resolution process. Operators can use canned responses in live chat software to provide real-time quality answers. Chat widgets can be customized with self-help articles for instant assistance. Our proactive chat software will enhance user experience. Chat invitation pop-ups and personalized operator greetings can be used to welcome visitors. This will increase engagement. Use our live chat to inform website visitors about new products, features, or service updates. Give product tours to your support team to help them engage potential leads. Our live chat support software allows you to store potential leads in your favorite CRM platforms such as Salesforce, Microsoft Dynamics, and Salesforce. This will allow your sales team to close more deals faster.

Get up to 45% more leads from your website. Join over 5,000 happy businesses around the world who use Juvo Leads to expand their business through their existing website traffic. Our capabilities solve problems in lead generation. Based on your specific qualification rules, human chat agents convert website visitors into qualified leads. All phone calls can be tracked and (optionally) recorded. Know where your website visitors are coming from before they call. Visitors can text your business. Our chat agents will answer all sms and convert them into qualified leads. FastDial allows you to track and improve your existing forms, so that your forms call you. Add to your agency's existing offering with high-upsell potential. A simple-to-use dashboard for leads allows everyone to view all leads in one place.

One or more operators can monitor your website. As many operator accounts as you need and manage the websites they are allowed to monitor. Operators can chat privately among themselves. Monitor multiple websites to see where chat requests are coming. Multiple websites can be managed by one operator, while multiple operators can manage multiple sites. Our live chat software can be set up to meet your customer support requirements. Send an invitation to chat to website visitors and ask them if they need help. You can accept or decline the display as a floating image. Invites can be set up to send at a specific time or manually by the operator. You can choose whether to display a generic chat now image or a chat invitation box with the text you specify. This feature is very useful for sending personalized invites based on what your visitor is seeing on your website.

eGain chat™, allows you to provide real-time chat support to website visitors. Visitors can communicate with agents via text messages, files and web pages. They can also access knowledge base articles and knowledge bases to help them answer their questions, both proactively and reactively. It is rated #1 by analysts and has been helping businesses transform their chat customer support experience for over a decade. The live chat software is an integral component of eGain’s customer engagement software suite. It seamlessly integrates with other social experience, web experience and contact center applications within the suite. eGain Chat is a combination of companion products that offers endless service and sales opportunities.

Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure.

Our industry experts guarantee 100% customer satisfaction by engaging your website visitors using action-based triggers and under one minute resolution time. Your website visitors can be converted into leads and you will see a huge increase in sales. Our team of Chat Experts is available 24x7 to help you get leads. Chat Support from real people to help escalate customer tickets and other queries. We will also maintain a strong, long-lasting relationship with your customer. This chat widget is fully customizable and comes with premium features at no cost. Our Chat Software includes Multilingual Support, High-Load Dashboard, Secure encryption, and Much More. Chat Outsource offers two types of pricing modules: Agent-based pricing (Agent Pro and Agent 24X7 Packages), and Chat-based pricing. These packages are all tailored to guarantee 100% customer satisfaction and the lowest prices across all industries.

Software that connects people because we believe that working together is better. Live chat for customer support, no need to deal with multiple chats simultaneously. Chat software specially designed for high volume customer service. We also offer cobrowsing for customer support. It is impossible to see what a website visitor sees on their screen. Remote screen sharing via web-based technology can be a great way to help website visitors. We have integrated co-browsing in our live chat. This makes it easier for customers to understand and helps them. Visitors will automatically be invited to chat once you have logged into live chat. Pre-defined responses can be sent to save time and ensure consistency. To temporarily stop new chats per agent, use the pause function. Website visitors can share their browser screens with a contact centre agent. This allows the agent see the customer's screen in less than 2 seconds.

SocialBoost Live Chat makes customer support more efficient and effective. Start a conversation and turn your visitors into happy customers. SocialBoost Live Chat makes it easy for visitors to communicate with you. You can start a conversation with visitors at the right time, the right place, and in the right way. You can share your inbox with your teammate, exchange ideas, talk in depth via chat or quick-call, switch to shared screens, track and track your tasks -- all this helps you to centralize communication and engage support at scale. Chatbots can be used to promote new products and special offers. Chatbots can help you promote new products and offers.