Assembled Integrations

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

Salesforce provides tailored CRM solutions with Starter Suite and Pro Suite, designed to support small businesses at every stage of growth. Starter Suite delivers a simple yet powerful way to unify marketing, sales, customer service, and commerce through an intuitive platform that includes AI-powered features and a 30-day free trial. Pro Suite expands on these capabilities with advanced automation, customizable workflows, enhanced pipeline visibility, real-time chat, and integration with a broad ecosystem of apps on AppExchange. Whether you need a streamlined CRM or a more robust tool to handle complex business processes, Salesforce offers scalable options that grow with you. Both suites come with marketing campaign tools, service automation, and ecommerce capabilities, helping you find leads, close deals, and delight customers efficiently.

Slack is a cloud-based platform that enhances project collaboration and team communication, specifically tailored to foster smooth interaction within organizations. With a robust suite of tools and services unified in one platform, Slack allows for private channels that encourage engagement among smaller groups, direct messaging options for sending information straight to coworkers, and public channels that invite discussions among members from different organizations. Accessible on various operating systems including Mac, Windows, Android, and iOS, Slack boasts a wide array of features such as chat capabilities, file sharing, collaborative workspaces, instant notifications, two-way audio and video calls, screen sharing, document imaging, and activity tracking, among other functionalities. Additionally, its user-friendly interface and versatile integration options make it a popular choice for teams seeking to enhance their productivity and communication effectiveness.

Maximize each day to its fullest potential. The latest Google Calendar application allows you to focus less on organizing your agenda and more on savoring your moments. Experience your Schedule in a new way; the Schedule View feature animates your calendar, presenting upcoming events with visual aids like images and maps for better clarity. Everything you need is at your fingertips, with multiple perspectives on your day, week, and month, along with invitations and a web calendar, ensuring comprehensive management of your time. Rest easy knowing that all your events are securely stored online; even if your phone is lost, your address book remains intact. Easily navigate through different calendar views by switching seamlessly between monthly, weekly, and daily layouts. Additionally, events from Gmail—such as flight bookings, hotel arrangements, concert tickets, and dining reservations—are automatically incorporated into your calendar. Manage your tasks efficiently by creating and viewing them alongside your scheduled events. Integrating video conferencing into your calendar events is a breeze, enhancing connectivity and collaboration. With smart suggestions for event titles, locations, and participants, creating events becomes a quick and effortless process, allowing you to optimize your planning experience.

Intercom is a leading AI-driven customer service platform that empowers businesses to provide tailored and effective support through various communication channels. Established in 2011, this company boasts an extensive array of tools, such as the Fin AI Agent, which delivers prompt and precise responses to customer questions around the clock. Additionally, Intercom's platform includes AI Copilot, which aids support agents by offering real-time solutions, and AI Analyst, which delivers valuable insights and suggestions for those in leadership roles within customer support. With over 25,000 organizations worldwide, including notable names like Atlassian, Amazon, and Microsoft, Intercom handles more than 500 million messages monthly, significantly improving customer interactions and operational efficiency. Based in San Francisco, with additional offices in Chicago, Dublin, Sydney, and London, Intercom is committed to continuously advancing the customer service landscape while adapting to the evolving needs of its clients. Their focus on innovation ensures that they remain at the forefront of the industry.

Kustomer is a central customer service platform that allows your brand to provide exceptional customer experiences in today's customer-first world. All customer information is available on a single timeline. You can accept requests from anywhere and reply in one thread. A configurable interface to automate repetitive tasks. Kustomer is a company that makes customer service easy, personalized, and efficient. A holistic view of the customer allows you to speed up customer conversations and eliminate unnecessary questions. Agents can easily integrate customer activity and purchase history from all of your systems on the Kustomer timeline. This allows them to have data-driven, actionable conversations, without having to switch screens. Your customers and agents will have the ability to switch between channels during a conversation, allowing them to truly experience omnichannel communication. Agents will always have context to move conversations forward, regardless of whether they are communicating via email, chat, voice, or Facebook Messenger.

5X is a comprehensive data management platform that consolidates all the necessary tools for centralizing, cleaning, modeling, and analyzing your data. With its user-friendly design, 5X seamlessly integrates with more than 500 data sources, allowing for smooth and continuous data flow across various systems through both pre-built and custom connectors. The platform features a wide array of functions, including ingestion, data warehousing, modeling, orchestration, and business intelligence, all presented within an intuitive interface. It efficiently manages diverse data movements from SaaS applications, databases, ERPs, and files, ensuring that data is automatically and securely transferred to data warehouses and lakes. Security is a top priority for 5X, as it encrypts data at the source and identifies personally identifiable information, applying encryption at the column level to safeguard sensitive data. Additionally, the platform is engineered to lower the total cost of ownership by 30% when compared to developing a custom solution, thereby boosting productivity through a single interface that enables the construction of complete data pipelines from start to finish. This makes 5X an ideal choice for businesses aiming to streamline their data processes effectively.

Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action.

Streamlined data management can enhance your business's efficiency. Quickly connect, transform, and visualize your data in a scalable manner. Kleene simplifies the process of accessing data from your SaaS applications. After extraction, the data is securely stored and meticulously organized within a cloud data warehouse. This ensures that the data is cleaned and prepared for thorough analysis. User-friendly dashboards empower you to uncover insights and make informed, data-driven decisions that propel your growth. Say goodbye to the time-consuming process of creating data pipelines from scratch. With over 150 pre-built data connectors at your disposal, and the option for on-demand custom connector creation, you can always work with the latest data. Setting up your data warehouse takes just minutes, requiring no engineering skills. Our unique transformation tools speed up the building of your data models, while our exceptional data pipeline observability and management capabilities offer you unparalleled control. Take advantage of Kleene’s top-notch dashboard templates and enhance your visualizations with our extensive industry knowledge to drive your business forward even further.

Create local integrations seamlessly with Pandium, the sole code-first embedded iPaaS designed specifically for product and engineering teams within B2B SaaS organizations. With Pandium’s robust platform, your team can efficiently develop custom integrations, enhance workflow, and deploy solutions on a large scale while retaining complete oversight of the entire process. Allow us to take care of the authentication and infrastructure required for building and launching integrations. By using Pandium, you can speed up the development, rollout, and management of integrations. Boost the uptake of integrations and simplify the process for your customers to find, install, and oversee their integrations. We recognize the challenges associated with conventional integration platforms. Our experience in assisting clients during their migration journey ensures that we can support you as well. Utilizing various methods such as public or private APIs, SFTP, or direct database connections, our connectors manage authentication and security, granting you access to every feature available while ensuring reliability and efficiency. Embrace a new era of integration with Pandium, where your team can focus on innovation without the typical roadblocks.

TheLoops is a comprehensive Intelligent platform designed to deliver actionable insights for customer experience (CX) teams, utilizing predictive analytics and GenAI to enhance the productivity of your team. Experience real-time predictions, trends, sentiment analysis, and topic identification all within a single, user-friendly AI platform, eliminating the hassle of juggling multiple solutions, performing manual data exports, and relying on a data engineer. Powered by GenAI, TheLoops offers proactive recommendations for the next best actions, automated classification, summarization, and additional features to elevate your agents' performance significantly. With Mission Control, managers are kept informed of ongoing developments without any lag. The platform ensures 100% quality assurance coverage while adhering to SOC II and HIPAA compliance standards. It also seamlessly integrates with platforms like Intercom, Zendesk, and Kustomer, and provides the flexibility for manual quality assurance when necessary. Discover how TheLoops’ Auto QA, supplemented by built-in coaching, can further enhance your operational efficiency.