Best NPS Software for Shopify

Find and compare the best NPS software for Shopify in 2024

Use the comparison tool below to compare the top NPS software for Shopify on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    SurveySparrow Reviews
    Top Pick

    SurveySparrow

    SurveySparrow

    $19.00/month/5,000 responses
    2,965 Ratings
    Top Pick See Software
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    A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.
  • 2
    Jotform Reviews
    Top Pick

    Jotform

    Jotform

    $34 per month
    6,036 Ratings
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    Jotform has been trusted by more than 18,000,000 users around the world. It is an all-in one platform that provides powerful tools for data collection and management. You can create digital forms and surveys for any business without any programming. You can create your own form or use one of the 10,000+ pre-made templates. Advanced features such as conditional logic, autoresponder email, and 100+ integrations to popular apps allow you to go beyond the basics. You can make the most of your data with Jotform PDF editor, Jotform Report Builder, and Jotform Approvals. Turn your responses into PDFs or visual reports. Jotform allows you to collect the data you need in order to grow your business. Create an online store with Jotform Store Builder — no coding required. Sell products, services, and subscriptions; collect donations; and receive payments through one of our 30+ supported payment gateways.
  • 3
    Feedbackly Reviews
    Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation. Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback. Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey. Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.
  • 4
    Simplesat Reviews

    Simplesat

    Pronto Holdings

    $99/month
    2 Ratings
    Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.
  • 5
    Trustpilot Reviews

    Trustpilot

    Trustpilot

    $199.00 per month
    3 Ratings
    Increase brand trust. Show brand trust. Trustpilot reviews bring you closer to your customers, and help propel your business forward. Trustpilot reviews are based on honesty and transparency. Trustpilot is trusted by over 400,000 businesses and has 1.1 trillion reviews and ratings in Google each year. Trustpilot helps companies establish credibility and improve their reputation. Customers can leave reviews and get great reviews. Your customers will share their experiences, which will help you build your brand. Your customers' power can help you increase conversions. Share your best reviews wherever customers are looking. Customer reviews can be used to increase influence and sales. Trustpilot is the most powerful review platform in the world. Every review is a positive step towards creating better experiences for both individuals and companies.
  • 6
    Customerly Reviews

    Customerly

    Customerly

    $24 per month
    1 Rating
    Customerly allows you to provide world-class customer support while growing and scaling your business. You can build meaningful relationships with customers via text and video, while keeping track of all incoming communication with one intuitive dashboard. Customerly's intelligent marketing automation will help you grow your business on autopilot. It's never been easier to hear what your customers think about your service. Customerly combines intelligent automation with a human-first approach. It is the customer service software that your customers have been looking for. Automate your customer service journey from awareness to advocacy by creating automation.
  • 7
    SatisMeter Reviews

    SatisMeter

    SatisMeter

    $49.00/month
    SatisMeter can identify unhappy customers via email, mobile apps, and web. SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners. The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities. Segment.com makes it easy to add the survey to your existing application. We handle all the targeting.
  • 8
    Delighted Reviews
    Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference
  • 9
    Textline Reviews

    Textline

    Textline

    $59.97 per month
    Textline is a text messaging platform that allows businesses to communicate with customers and other business personnel. Business texting allows people to feel valued and is quick, friendly, and easy. Improve customer service and build stronger relationships. Customers want to be able to text you. Don't put them on hold. Let them contact you whenever they want, wherever they are. We allow for direct, two-way communication, even when you are talking to many people at once. Customer support is a team effort. Our platform was designed to encourage collaboration so that your team can do their best work. Textline allows you to keep track of all your conversations and customer information, which will allow you to monitor your team's progress, create a better process, measure progress, and monitor the performance of your customers. Set up your phone number, and organize your workspace. Have genuine conversations with customers. There are many of them. Use tools and features that are designed for teamwork to help you work efficiently.
  • 10
    Upzelo Reviews

    Upzelo

    Upzelo

    $47 per month
    Upzelo's loyalty and reward initiatives are designed to propel your business forward. Transform every transaction into a festive occasion with a tailor-made program that's quick and simple to deploy — no programming expertise required! If you need help, our support and migration teams are on standby to assist you at every turn. This is the ultimate loyalty application you'll ever require. With points programs, VIP tiers, and referral bonuses, it builds trust and rewards your customers for their involvement.
  • 11
    Surveyapp Reviews

    Surveyapp

    Surveyapp

    $23.99 per month
    This is the fastest and most efficient way to get actionable feedback from customers and employees. Start in minutes. We have helped thousands of companies improve their customer experience and employee engagement. You can instantly gather feedback from your customers using a tablet or dedicated terminal. Even offline. You can collect data wherever you want, whether you are gathering customer feedback, collecting leads at an expo stand or conducting on-street market research. To find out what your customers and employees think, send out customized emails. Track any experience metric, including NPS and eNPS as well as CSAT and customer effort scores. SurveyKiosk is a fully managed, scalable feedback solution that captures real-time feedback from customers and employees at all touchpoints. Find out why your employees and customers are happy.
  • 12
    Retently Reviews

    Retently

    Retently

    $39 per month
    NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.
  • 13
    Startquestion Reviews

    Startquestion

    Startquestion

    $49 per user per month
    Listening to and acting on customer feedback can improve customer experience. You can measure NPS (Net Promoter Score), CSAT and CES, or ask your questions. You can run a survey once, set up recurring surveys, or collect transactional feedback. You can easily gather employee insights at scale, and share one-click reports to your team. Run Candidate Experience, Employee Satisfaction, Training Evaluation, Knowledge tests and many more. Enhance the UX and features of your website or app. You can launch website surveys without IT involvement and get answers to your product questions within a few hours of deployment. Validate your product or service ideas, gain insights about your target audience, and get feedback on your ideas. Advanced segmentation allows you to dig deeper. Voting, knowledge tests and psychological assessments. Surveys for educational or healthcare purposes. Startquestion can help you with every aspect of your project.
  • 14
    Customer Thermometer Reviews

    Customer Thermometer

    Customer Thermometer

    $29 per month
    You can get real-time, actionable feedback directly from your customers. You can respond in a few clicks! Get 10 surveys and an account completely free! Our customers receive a response rate of 80%+ on average. Customer churn can be reduced by responding to customer issues immediately. Positive reviews and word-of mouth across multiple platforms will increase. We work with many Fortune 500 companies and meet or exceed all GDPR requirements. Send surveys in just 2 minutes. No development required.
  • 15
    allswers Reviews

    allswers

    allswers

    €85 per user per month
    Allswers transforms opinions into business insights. Allswers is an experience-management platform. Real-world data is used to inform decisions. You can create surveys that add value to your company by increasing customer loyalty and measuring quality. We can help you create surveys that give you unique insight into the experiences of your most important customers. Solutions that measure your company's value processes. Automate customer interactions and gain insight into their behavior. Analyze the attributes, benefits, and values consumers associate with your brand. Boost productivity and employee engagement by managing your employees. To ensure that you meet all standards, monitor quality indicators. Management of experience helps you identify growth opportunities. Automate tasks and create automated workflows and integrations to gain valuable insights.
  • 16
    AskNicely Reviews
    AskNicely is an innovative customer feedback platform that uses the Net Promoter Score (NPS) to measure and improve customer experience. AskNicely allows brands and businesses to collect feedback through one-touch surveys. The team can share real-time insights with them, as well as empower them to take immediate action based upon customer feedback. AskNicely integrates with many of the most popular tools that businesses use every day.
  • 17
    Nicereply Reviews

    Nicereply

    Nicereply

    $39.00/month
    Online customer satisfaction survey software, including CSAT (Net Promoter Score®, (NPS), & Customer Effort score™, (CES 2.0). Nicereply assists hundreds of teams from companies such as Microsoft, Hubspot, Hubspot, and Buffer in measuring and improving their customer service. - Measure Customer Satisfaction, Net Promoter Score (NPS), and Customer Effort Scores (CES) per agent or team, or company-wide - Increase your survey response rate by 200% - View your CRM data and set triggers based there - Get 3x the feedback you get without having to send more emails You can customize both the look and the content of your surveys - Create reports, track KPIs, set goals and create them.
  • 18
    zenloop Reviews
    Companies from many industries can use zenloop to collect, group, and analyze customer feedback received through different channels. The experience management platform automatically generates tailored and individual strategies to retain customers who are satisfied and to win back churning ones after analysing the feedback. zenloop helps companies identify growth drivers and pitfalls in their customer journey and turn satisfied customers into brand advocates and minimize revenue loss from churning clients.
  • 19
    Affiniv Reviews
    Affiniv, a platform for customer experience, helps businesses collect NPS and CSAT scores, as well as Customer Feedback in general. It then analyzes these data using AI and uncovers actionable insights to help grow their business. You can create surveys and send them via multiple channels (Emails, WhatsApp, Web-Embeds, etc.) using our product. Our AI-powered dashboard allows you to analyze the results. Brands use the feedback to improve existing products and processes, gain ideas for new launches, and turn their detractors into advocates. Affiniv offers a simple, affordable solution that comes with a 1:1 onboarding service. We are a bootstrapped SaaS company building a high quality product for our global customers with customer experience at its core.
  • 20
    Skeepers Reviews
    SaaS solution to all your Customer Engagement needs, including marketing activation, management, and measuring ROI. We help brands to build a new, balanced relationship that allows them to thrive in a consumer-driven era. Solutions to improve the relationship between customers and brands. Transform customer experiences into business opportunities Companies can use our services to capture customer information and make data-driven decisions that will improve their business. Our turnkey solution will transform your customers into valuable contributors. We collect, analyze and disseminate customer reviews. Artificial intelligence can help you increase your shop and web sales. Send personalized campaigns to all channels to engage your customers. Organise shopping parties and individual shopping sessions via live video broadcasts on your ecommerce website and your social media networks.
  • 21
    SurveyMonkey Enterprise Reviews
    Built for businesses, designed by people, loved and loved by teams Find out why we are the best survey platform for companies all over the world. Secure platform that works for all your employees. Drive innovation and growth. Our top priority is to protect your confidential survey data. We protect your data with encryption, SSAE-16 SOC II compliant servers, and our commitment towards HIPAA compliance and GDPR compliance. You can access dashboards and settings to increase visibility of user activity. You can control how data is shared and make sure that data is secure and accessible. Use integrations and APIs to combine survey data with data already in your system. Connect SurveyMonkey with Marketo, Eloqua and Microsoft Power BI. There are over 100 more integrations.
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