Best IVR Software with a Free Trial of 2024

Are you looking for a smart phone system? CloudTalk.io is a new-generation cloud phone system that can be used by SMEs, startups and online stores. It also works with call centres (sales or customer service) and call centres (sales). You will find 25+ integrations with your favorite CRM, helpdesk, or e-commerce tools like Shopify, Salesforce or Pipedrive at your disposal along with a 5-star customer success team that makes it easy to seamlessly migrate, or set up a new cloud call center from scratch. We are growing rapidly every month and have already established successful partnerships with more than 1000 companies around the world, such as DHL, Yves Rocher, Karcher. CloudTalk offers a 14-day free trial (no credit card details necessary).

Enhance customer interactions across various channels with uContact, net2phone's cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. uContact facilitates seamless management of all contact center interactions. Ensure top-notch voice experiences in inbound, outbound, or blended campaigns and engage customers through their preferred digital channels using the Unified Inbox. Our comprehensive platform offers features such as agent and supervisor capabilities, voice options, omnichannel support, and automation tools including chat bots, form creator, and workflow designer.

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options.

Our autodialer software is used to automate sales calls, payment collections and appointment reminders. It can also be used to broadcast mass emergency voice broadcasting. This system is ideal for Telcos or companies selling callcenter services. It is multi-tenant with billing, white-labeled, and economical to operate as you choose your Voice Provider. Our autodialer software can dramatically increase productivity by dropping busy, disconnected and unanswered lines, passing calls to real people back and answering them, and leaving messages on answering machine.

The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio Cloud is a full suite of Communication and Workforce Management Tools - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Web-Phones - CRM - UCaaS / CCaaS - Predictive Dialer - BPO & Outsourcing Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network

XCALLY is an easy-to-use, scalable, and fast-to-implement Omnichannel Contact Center software. It provides many tools essential for your call center activities, in addition to Omnichannel modules. - IVR designer and Predictive Dialer. Scripting tool. Dashboards, Realtime panels, Analytics for administrators and supervisors. - WebRTC, Windows Softphone and Omnichannel unified Web GUI for agents. XCALLY can be integrated via API with many external products, providers, and technologies like ticketing systems, CRM, ticketing system, AI tools, bots and TTS.

Genesys Cloud provides rapid innovation for companies of all sizes and industries. It is an API-first solution that has been refined over a decade and has proven its scalability, security, and reliability. Access to new functionality. Get the latest AI-powered customer journeys and employee journeys. Your business will benefit from the best customer and employee experience. Trust a single technology platform and provider with a multitenant, microservices-based architecture. It offers the flexibility, security, agility, and scale you need. Genesys Cloud empowers you to have more meaningful conversations with customers through Genesys Cloud.

Every customer is important. Every deal is important. Your efforts in customer service, marketing, and sales should be maximized. Happy customers are the best. Happy teams make happy customers. Seamless communication leads to seamless messaging The right tool can enable communication with robust technology and better problem solving. Treat your customers with respect! Make your customers feel better about your products/services. Automation is not only easy for you. Automation personalizes communication with customers. Say goodbye to manual tracking and engagement. Your sales team will always be on the exact same page. Make better deals. Get better customers Talk about satisfying customers. Support is the lifeblood of any business. Don't stop at making loyal customers. Be a brand advocate.

SalesExec automates the complex sales follow-up process for salespeople. SalesExec eliminates the guesswork of who to call and when to call. Your salespeople can work more efficiently with their leads thanks to guided selling and automated prioritization. This will help them win more deals. SalesExec offers efficiency tools such as local presence dialing to reach 60% more sales opportunities and automated text SMS to reach customers at the right moment in their buying journey. SalesExec will also assist your marketing team by intelligently routing and prioritizing all phone calls and web leads. SalesExec makes it easy for your team to handle thousands of leads. This will ensure you get the best ROI from each prospect by enforcing customer follow-up and outreach.

MyOperator is India's cloud communications leader, trusted by 10000+ businesses including NCERT, Apollo, Myntra, Lenskart, Razorpay and more. MyOperator helps businesses streamline sales and customer engagement through an omni-channel communication suite. Power-packed with features including toll-free number, IVR, call analytics, cloud call center, CRM and API integration, SMS + Whatsapp campaigns and many more, MyOperator empowers your team to convert every call or interaction into a business opportunity.

Monster VoIP was founded to deliver superior voice quality and maximize uptime to customers anywhere in the United States, including L.A., New York, Washington, D.C., Houston, Dallas, Chicago, and beyond. It also provides unparalleled customer service and satisfaction. To ensure geo-redundancy, we set up data centers in Las Vegas and New York, Dallas, Minnesota, and Chicago. All endpoints were multi-registered at each facility. This is a fancy way to say that you can expect exceptional voice quality and unmatched business phone uptime from multiple locations. We made sure to provide a complete suite for communication tools on one platform. This means that you and your team need only to learn our user interface for all communication needs. We decided to fulfill our customer satisfaction promise by providing personalized setup and ongoing 24/7/365 support for every business VoIP customer who walks through our virtual doors.

Yeastar CloudPBX (legacy) is a future-ready phone system that is ideal for small businesses. Linkus UC Clients will give you easy access to remote working and enhanced call efficiency on any device. Hosted deployment is free of upfront hardware costs and virtually eliminates overheads for management. Yeastar's hosted solution is easy to use and has full compatibility features. Any migration or upgrade will be seamless. * Please note that Yeastar P-Series PBX System is the new Yeastar Cloud PBX that comes with versatile call center features and unified communications features.

LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations. Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.

Welcome to MightyCall's Call Center solution—meticulously designed to offer business communications your way. This service caters to your specific needs, providing flexibility and adaptability that are essential in today's dynamic business landscape. Our customizable settings can be tailored to integrate seamlessly into your existing workflow. Join us at MightyCall, where technology, intuitiveness, and quality customer support align to create an exceptional communication experience. Be part of the MightyCall family and witness firsthand how our Call Center solution can revolutionize your business communications.

Call Center Studio is a web-based, pay as you go solution that Google offers to companies who run a call center and are frustrated by the high cost, complexity and difficulty of traditional systems. It is low-cost, fast, easy and scalable and can be set-up anywhere in the world in minutes.

Kixie PowerCall makes it easy to make productive sales calls within minutes! Kixie PowerCall is a cloud-based multi-line power dialer and all-in-one call center solution. It allows users to automate their sales processes with ease for greater productivity and unparalleled ROI. Kixie PowerCall is available in both the cloud and on-premises. It offers enterprise-grade features such as call recording, one-click dialing and call history. This can all help improve customer service and enhance the call experience. Agents can also receive calls remotely from their mobile devices using the solution.

Aircall is the cloud-based phone service of choice for 3+ users modern brands. We integrate seamlessly with the most popular CRMs and Helpdesk tools to help sales and support teams communicate clearly. Administrators can instantly add numbers to 100+ countries, scale their team according to seasonality, gain deep insights through real-time analytics, and get detailed insights. Aircall is trusted worldwide by more than 3000 companies via desktop and mobile apps. Start a risk-free trial today!

A seamless customer journey that spans channels is easy and fast. Discover our automation-first solutions that use AI every day. We release hundreds of new features, integrations, and solutions every year to keep our platform at the forefront of customer experience technology trends and technology. Our automation-first customer service solutions leverage Talkdesk AI in order to optimize your most important customer service processes. You don't need to believe us. Listen, read, and see how our customers make customers happy.

Telebu Hub, or Hub, is a complete outbound and inbound contact center software that can either be deployed on-premises or in the cloud. It is easy to set-up, easy to scale and easy to use.

PhoneWagon is the #1 rated call tracking software. Beautiful, simple, easy to use 14-day free trial (no need to credit card). You can create a campaign in less than 30 seconds using local or toll-free numbers. PhoneWagon helps businesses to grow by helping them understand which marketing campaigns have the highest return on investment. We also provide world-class customer service via our voice and text messaging communications tools. PhoneWagon, a beautiful and easy-to-use call tracker software, helps digital marketing agencies and clients to understand which campaigns are most effective. 93% of businesses rely upon phone calls to convert leads to paying customers. Marketing agencies can prove to clients that they are driving inbound phone calls that lead to paying customers. Marketing agencies can maintain a consistent brand by using our white-labeled dashboard to provide their clients with a beautiful interface to view all their phone calls, texts, and other information.

AVOXI Genius is a cloud-based, cost-effective, and simple-to-use call center software. You can easily manage your business communications using a web-based contact centre. AVOXI Genius integrates your contact center solution with voice service. Virtual phone numbers are available for activation in 170+ countries. AVOXI Genius is the best-selling solution in the world, with plans starting at $19.99 per person. Enjoy 2 months of free service for a limited time.

What Marketing Converts? - WhatConverts provides a complete call tracking, lead capture, and reporting platform that gives marketers the power to "See What Market Converts!" Capture phone calls, chats, web forms, and eCommerce transactions. Trusted by over 10,000 companies and marketing professionals for tracking, managing and reporting all in one place Marketing professionals use this tool to monitor, manage, and report on PPC, SEO, and Social campaigns. WhatConverts is a fully featured call tracking platform. Our software solution is an all-in-one solution that can be used as a standalone solution. To enhance functionality, we can also integrate with other software platforms. All of the above are included: Call, Chat, Form, Chat, and eCommerce tracking. All the tools you need for real-time reporting and lead management in one platform. The solution provides a comprehensive set of tools for tracking website chat sessions, eCommerce transactions and custom online events, as well as integrated reporting for quotable leads and total lead management.

HoduCC is a consolidated and comprehensive contact center software. It is the best call center software for all types of call centers. HoduSoft is a leading provider of Voice over Internet Protocol (VoIP), solutions around the world. This contact center software provides intelligence, security, advanced features, and is highly recommended by customers. HoduCC was designed to build user loyalty and meet customers' expectations. HoduCC allows customer service teams to provide personalized, productive phone support in an omnichannel customer experience. Hodusoft is a call center software that helps grow call centers to solve customer issues faster, improve call support operations and provide excellent customer service. HoduCC is a call center software that can be used by both corporate and end-users. It offers a user-friendly interface and can easily adapt to the changing needs of support and sales teams.

Our Drips technology automates customer engagement. Go4Client's Drips feature combines SMS, Voice, Email, Mobile Landing Pages, and Email to communicate with customers. You can map out the customer journey to allow customers to flow through your sales funnel. You can trigger messages through different channels depending on the user's actions.

TekIVR (Based on RFC3261) is an Interactive Voice System (IVR), a SIP, for Windows. TekIVR can be used on Microsoft Windows Vista, Windows 7/8/10/11, and Windows 2008-2022 servers. TekIVR's user interface is simple and easy to use. You can create your own IVR scenario using built-in scenario editor. You can choose your own audio files for use in an IVR scenario. TekIVR can also read out texts using TTS (Text to Speech) engine and recognize input via speech recognition. When defining prompts, Speech Synthesis Markup Language can be used. TekIVR supports SAPI and Google Cloud Speech API, Azure Cognitive Services, and MRCPv2 to support TTS and ASR functions. It supports ITU G.711 A.Mu Law, G.722 codecs, and UPnP to support NAT traversal. TekIVR can be used as a proxy between MRCP v2 based applications servers and SAPI Azure, Google Speech based speech engine. MRCP v2 based servers can use TekIVR to access SAPI, Azure, and Google Speech based TTS/ASR services.