Office24by7 Description

Every customer is important. Every deal is important. Your efforts in customer service, marketing, and sales should be maximized. Happy customers are the best. Happy teams make happy customers. Seamless communication leads to seamless messaging The right tool can enable communication with robust technology and better problem solving. Treat your customers with respect! Make your customers feel better about your products/services. Automation is not only easy for you. Automation personalizes communication with customers. Say goodbye to manual tracking and engagement. Your sales team will always be on the exact same page. Make better deals. Get better customers Talk about satisfying customers. Support is the lifeblood of any business. Don't stop at making loyal customers. Be a brand advocate.

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Pricing

Free Trial:
Yes

Integrations

No Integrations at this time

Reviews - 2 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Office24by7
Year Founded:
2011
Headquarters:
India
Website:
office24by7.com

Media

Play Video Office24by7 Screenshot 1 Office24by7 Screenshot 2
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Product Details

Platforms
SaaS
Android
Type of Training
Live Online
Customer Support
24/7 Live Support

Office24by7 Features and Options

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Email Marketing Software

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Office24by7 User Reviews

Write a Review
  • Name: Ishita V.
    Job Title: Owner
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Software for business

    Date: Dec 22 2021

    Summary: Everything is super easy to use and navigate through. Value for money platform.

    Positive: I like the ability to see real-time results in the marketing presence as well as track the effectiveness of the marketing campaign. Excellent software for small businesses.

    Negative: Everything is fine with the software.

    Read More...
  • Name: Smitha R.
    Job Title: Organizer
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Happy customer

    Date: Dec 14 2021

    Summary: Overall all a good software.

    Positive: It is easy to use once you get acquainted and spend time with this Office24by7 software. I am sure it will become even more valuable over time.

    Negative: No features to dislike at all.

    Read More...
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