Best IT Management Software of 2024

Paessler PRTG is an all-inclusive monitoring solution with an intuitive, user-friendly interface powered by a cutting-edge monitoring engine. It optimizes connections and workloads, reduces operational costs, and prevents outages. It also saves time and controls service level agreements (SLAs). This solution includes specialized monitoring features such as flexible alerting, cluster failover, distributed monitoring, maps, dashboards, and in-depth reporting.

Qrvey is the embedded analytics platform built exclusively for SaaS providers. Qrvey’s goal is to enable product teams to concentrate on their main strengths and reduce the time they spend on creating analytics to satisfy various customer demands. ------------ Qrvey’s embedded analytics solutions features: 1) 100% embeddable widget. All javascript based for simple embedding so teams can ship faster 2) Multi-tenant analytics layer complete with a data lake optimized for multi-tenant reporting 3) Multi-tenant-ready data security 4) Robust API suite for custom development in addition to embedding components 5) All deployed to your cloud environment All this with unlimited users, dashboards, and environment deployments. ------------ Freedom to create unique analytics experiences. Control where it matters most Qrvey: Embedded Analytics for SaaS

Cloud SQL is a fully managed relational database service that supports MySQL, PostgreSQL and SQL Server. It includes rich extensions, configuration flags and developer ecosystems. Cloud SQL offers $300 in credits for new customers. You won't pay until you upgrade. Reduce maintenance costs by using fully managed MySQL PostgreSQL SQL Server databases. SRE team provides 24/7 support for reliable and secure services. Data encryption in transit and at rest. Private connectivity with Virtual Private Cloud, user-controlled network access and firewall protection. Compliant with SSAE 16 ISO 27001 PCI DSS and HIPAA. Scale your database instances with a single API request, whether you are just testing or need a highly-available database in production. Standard connection drivers and integrated migration tools let you create and connect to a database in a matter of minutes.

Edge Delta is a new way to do observability. We are the only provider that processes your data as it's created and gives DevOps, platform engineers and SRE teams the freedom to route it anywhere. As a result, customers can make observability costs predictable, surface the most useful insights, and shape your data however they need. Our primary differentiator is our distributed architecture. We are the only observability provider that pushes data processing upstream to the infrastructure level, enabling users to process their logs and metrics as soon as they’re created at the source. Data processing includes: * Shaping, enriching, and filtering data * Creating log analytics * Distilling metrics libraries into the most useful data * Detecting anomalies and triggering alerts We combine our distributed approach with a column-oriented backend to help users store and analyze massive data volumes without impacting performance or cost. By using Edge Delta, customers can reduce observability costs without sacrificing visibility. Additionally, they can surface insights and trigger alerts before data leaves their environment.

Heimdal® Endpoint Detection and Response is our proprietary multi-solution service providing unique prevention, threat-hunting, and remediation capabilities. It combines the most advanced threat-hunting technologies in existence: Heimdal Next-Gen Antivirus, Heimdal Privileged Access Management, Heimdal Application Control, Heimdal Ransomware Encryption Protection, Heimdal Patch & Asset Management, and Heimdal Threat Prevention. With 6 modules working together seamlessly under one convenient roof, all within one agent and one platform, Heimdal Endpoint Detection and Response grants you access to all the essential cybersecurity layers your business needs to protect itself against both known and unknown online and insider threats. Our state-of-the-art product empowers you to quickly and effortlessly respond to sophisticated malware with stunning accuracy, protecting your digital assets and your reputation in the process as well.

Shift is your power browser. The only browser to merge all your applications into one beautiful window. Connect all of your email accounts and manage all your apps from one powerful window. Streamline everything you do online when you install Shift and access thousands of apps without leaving your browser. Tired of juggling apps, hundreds of tabs, and multiple accounts? Most browsers make that feel messy, Shift makes it simple.

Identity is complex. It is important to deal with it. Rapidly integrate authorization and authentication for web, mobile, legacy, and legacy applications to allow you to focus on your core business. Many people believe that identity is too expensive and can't be saved. Auth0 users see a positive impact on their bottom line. You can authenticate users across all your applications using your own secure, standards-based, and custom unified login. Users are redirected to a central authorization site with Universal login. The authentication takes place on the same domain that the login. This increases security and protects against attacks like phishing or man-in-the middle. OAuth 2.0 recommends that native applications should only use external user agents (such the browser) for authentication flows. Universal login allows you to do this securely while also enabling SSO.

BDRSuite is a comprehensive Backup & Disaster Recovery software designed for Data Centers/Private Clouds (VMware, Hyper-V, Windows, Linux, Applications & Databases), Public Clouds (AWS), SaaS Applications (Microsoft 365, Google Workspace), and Endpoints (Windows, Mac). BDRSuite offers a single platform to unify backup management of your diverse IT infrastructure. Reduce Data Loss with the lowest RPO. Ensure Business Continuity with the Instant Restore option that allows you to recover the backed-up machines in less than 15 mins. Granularly restore Files & Application items without restoring the entire machine. Store Backups Locally (DAS, NAS, SAN) or on Cloud (S3, Azure Blob, S3 Compatible). Backup data can be stored on different storage mediums (Disk/Cloud/Tape) and can be kept in different locations (Local/Offsite/Cloud). BDRSuite is extremely affordable with which businesses can save up to 70% on Backup Costs. BDRSuite offers flexible licensing and pricing models. You can purchase licenses per VM, per Server, per CPU-Socket, per User, and per Instance basis. BDRSuite also offers different editions (Enterprise/Standard/Free) which businesses can choose from based on their requirements.

Use the language you already love to prototype ideas quickly, develop production-ready communications applications, and run serverless applications on one API-powered platform. Twilio is a single fully-programmable platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Consult our community of over 9 million developers for guidance and inspiration on your next project. Sign up and start building today.

Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. The Twilio SendGrid Email API and proprietary Mail Transfer Agent (MTA), intuitive console, powerful features, and email experts make it easy to ensure all your email gets delivered in seconds and without interruption. Whether you’re sending 100 emails or 100 billion, SendGrid is built to scale, while maximizing inbox placement and protecting your reputation as a trusted sender. Monitor engagement data and optimize deliverability with our Deliverability Insights dashboard. Integrate with our RESTful APIs and SMTP in minutes, with sample code libraries available in 7 languages, interactive docs, templates, and more.

Are you fed up with not having enough time, money and resources to grow your business. Rev.io PSA (formerly Tigerpaw One) is a great way to take your technology services company to the next level without having to hire staff. Are you fed up with multiple systems that don’t communicate with each other? You no longer need multiple resources to accomplish your goals. Rev.io PSA can help you automate your business and streamline your operations. Are you fed up with losing money due to poor asset tracking? You don't know what's on your shelves, trucks, warehouses, at your customers' offices, or on your trucks. Are you fed up with not being able to collect on all your billable hours? Your profitability is dependent on how well your techs do their jobs. Labor is one of the biggest expenses. You can instantly view their work log, efficiency rates and even a snapshot about their billable hours with a tap of the finger.

ReliaSoft provides a powerful set of reliability software solutions that facilitate a comprehensive range of reliability engineering modeling techniques and analysis techniques. We are the leading provider of reliability solutions for product testing, design, maintenance strategies and optimization. Our products support a variety of reliability and maintainability techniques, including life data analysis, accelerated lifetime testing, system modeling and RAM analysis. We also support reliability growth, FRACAS analysis, FMEA analysis and RCM analysis. These tools help you improve the reliability of your products and processes, and optimize maintenance planning.

Commerce Layer is a composable ecommerce platform with native multi-market capability and works with any frontend - websites, mobile apps, IoT devices, voice-activated assistants, and more. Brands and agencies can either build world-class composable stores from the ground up with our API and developer tools, or they can embed our multi-market checkout and cart capabilities onto their existing stores.

Kandji, an Apple device management (MDM), solution, was created exclusively for IT departments in organizations that use Apple. Kandji is a cloud-based platform that centrally manages and secures your Mac, iPhone and iPad as well as Apple TV devices, saves IT teams hours of repetitive, manual work. It also includes 150+ pre-built automations and apps.

Stop chasing your clients for documents. Easily request files, documents, forms & digital signatures from your clients – set a due date and save hours as your requests are returned to you effortlessly. Why do our customers choose FileInvite? 1. FileInvite customers have experienced an average 34% decrease in document turnaround when adopting our document collection system. Some clients have consistently reduced document turnaround time by as much as 87.5%. 2. FileInvite reduces the steps your clients need to take by up to 5 times, compared to requesting information by email. Discover what a customer-centric approach to document collection can do for your business. 3. A customer support team that prioritizes your success. FileInvite's customer support team has been rated 5 stars across 100+ reviews in Capterra. Trusted by customers large and small, worldwide, FileInvite is the pioneer of document collection solutions for customer-centric businesses. Try FileInvite free for 14 days. No credit card required. Send your first Invite in just five minutes when you sign up for a free account.

Reliable backup, disaster recovery and recovery services. A cost-effective, unified backup solution and disaster recovery (BDR), solution will help you avoid downtime and disruption. ConnectWise BCDR (formerly ConnectWise Recover) automates key tasks and provides expert support for different environments and workloads. Activate reliable, reliable backup and disaster recovery solutions that will help you build trust and expand your business relationships. When your client’s data goes missing, the clock starts ticking—and every second counts. With BCDR, you can avoid downtime and disruption for your clients with our secure backup and disaster recovery (BDR) solution. Supported by automation and our 24/7/365 NOC services, BCDR keeps your client’s data safe and protects your reputation.

6,000+ companies trust Files.com to automate and secure business critical transfers. We obsess about security, compliance, reliability, and performance so your critical business processes just work every time. Easily manage any transfer flow without writing scripts or code, and onboard workloads and partners effortlessly. We support standard file transfer protocols (FTP, SFTP, AS2) for working with external partners and also provide native apps for high performance internal transfers. As a fully Cloud-Native SaaS, there are no servers for you to buy or maintain, there is no installation required, and high availability and redundancy are built in and free. Our InfoSec Program is audited annually by Kirkpatrick Price, a leading information security CPA firm. Our audit covers the scope of the entire Files.com business (not just datacenter operations) and names Files.com specifically. Beware of smaller competitors who try to pass off someone else’s audit as their own. Technical capabilities include encryption at-rest and in-transit, four types of two-factor authentication, nine enterprise identity (SSO) integrations, configurable password and session policies, and a perfect “A+” score from Qualys SSL Labs.

TrueCommerce is the only EDI provider that provides a complete one-stop solution for EDI compliance. TrueCommerce EDI Solution is affordable, robust, and simple to use. It streamlines order processing and reduces data-entry errors. It also increases employee productivity. TrueCommerce EDI Transaction Manager is the company's core software product. It supports any trading partner that uses ANSI ASC X12 EDI standards. It also converts business documents (e.g. Purchase orders and invoices can be converted into an EDI-compliant format.

Hundreds of companies and millions of employees use Axero’s intranet software to communicate, collaborate, manage tasks and events, organize content, and develop their company culture.

ALICE Receptionist is the most advanced, full-service Visitor Management and Lobby automation solution available. Only ALICE receptionist uses A.I. video avatars to greet guests when they arrive in your building, provide instructions throughout the check-in process and enable guests using the ALICE kiosk to engage with your employees in live 2-way audio and video conversations. ALICE Windows-based system combines guest registration, automated guest greetings, A.I. video avatar instructions, and the ability to connect guests with your employees in real-time. Contact our sales team to learn how ALICE Receptionist can automate and elevate the visitor experience for your building today.

Third Party Logistics (3PL), Warehouse Management Systems and Integration software. These systems are designed to track and manage the movement of materials (raw goods, finished inventory, etc.) within a warehouse and between multiple inventory locations. Total Integration capabilities, which include 3PL Billing capabilities. Ramp Enterprise WMS allows users to manage all aspects of their inventory. Warehouse managers/employees have the ability to track inventory, shipments, and item statuses using wireless RF (Radio Frequency). Enterprise WMS allows for the tracking of items across multiple locations and in real-time with RF scanners. Ramp Enterprise WMS software can handle multiple facilities, dry or cold storage, multiple clients and multiple product types. Unlimited tracking capabilities, 3PL billing capabilities, order fulfillment, tracking, small parcel shipping

We provide organisations with a digital workplace they can call home. Claromentis has expanded the capabilities of the traditional intranet. It allows people to access information, communicate with and collaborate with coworkers, streamline business processes and learn new skills. Our digital workplace software connects teams to each other and their work, regardless of where they are located. Our software connects all the tools your team needs to do their job effectively, regardless of whether they are located in an office or completely remote. We are trusted by top brands around the world, including household names such as Virgin Care, Legal & General and Crabtree & Evalyn; non-profits like SeriousFun Children's Network and innovative tech companies such as Boost.ai.

Ansarada brings order to organizational chaos to increase business value. Ansarada is a total deal lifecycle management platform that provides world-leading AI-powered Virtual Data Rooms and dealmaking tools. These tools include advanced AI insights and automation, next level Q&A and collaboration, plus purpose-built, digitized and customizable workflows and checklists for M&A, capital raising, business audits, tenders and other high stakes outcomes. Unlike some competitor Virtual Data Rooms, Ansarada offers free trials, 24/7 localized expert support, integrated Q&A via email, AI-assisted deal prediction, plus easy drag and drop upload and superior document security controls. Manage and maximize your Deals with Ansarada Always & Secure File Share. Ansarada is designed to drive stronger business outcomes based on best practices from over 35,000 transactions.

Kissflow provides a unified work platform for enterprises to fast-track digital transformation. The work platform combines the entire work management spectrum into a unified experience for enterprise-wide users by embracing the low-code/no-code paradigm. Ease of use: Kissflow is user-friendly and intuitive, enabling businesses to build, deploy, and manage apps without coding. Customizability: Kissflow is highly customizable, allowing users to tailor their apps and processes to their specific needs. Scalability: Kissflow provides unhindered scalability and keeps up with the growing demands of organizations of all sizes. With Kissflow, enterprise applications can be built in weeks. It’s the only platform built for multiple personas. Process owners build no-code workflows. Programmers create applications with low-code tools. And IT governs the entire platform. Hundreds of brands like Reckitt, Pepsi, McDermott, Comcast, and Danone rely on Kissflow to transform their business operations.

Trust in the reliability of SBSA Technology's EDI and API automation, which serves as a powerful synergy for the supply chain industry. Experience the benefits of automating order fulfillment, logistics, operations, and processes in a single platform. The SBSA order management module caters to both small and large businesses, offering an ideal solution. If your company utilizes proprietary software, the SBSA EDI VAN Cloud solution is the perfect choice. With flexibility as a core principle, SBSA is ready to assist you with API integration or any EDI requirements you may have. Leveraging business automation can empower your company to scale effectively, increasing productivity, cost efficiency, and operational effectiveness. Feel free to reach out to us to explore our consulting services. As security is paramount, we facilitate secure document communication using AS2 or SFTP encryptions. Rest assured, our systems are designed to ensure compliance with all retailers, preventing any additional non-compliance fees.