Grafana Cloud Description

Grafana Labs delivers the leading AI-powered observability platform, built around Grafana—the most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Observability Platforms, Grafana Labs supports more than 25 million users and thousands of organizations worldwide, from startups to Fortune 500 enterprises.

Grafana Cloud is the open observability cloud, designed to help engineering teams observe everything and solve anything. Built on open source, open standards, and open ecosystems, it unifies metrics, logs, traces, and profiles in a single platform for full-stack visibility across applications, infrastructure, and digital experiences.
At the core is the open-source LGTM stack: Grafana for dashboards and visualization, Mimir for metrics, Loki for logs, and Tempo for distributed tracing. Native OpenTelemetry and Prometheus support allow teams to ingest telemetry from virtually any environment, while hundreds of integrations connect existing tools and data sources without costly rip-and-replace migrations.

Grafana Cloud combines powerful analytics with AI-driven observability. Grafana Assistant helps engineers investigate issues, explore telemetry, and troubleshoot faster. Adaptive Telemetry identifies the data that matters most and aggregates the rest, helping organizations reduce telemetry costs while preserving valuable insights
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With solutions for Kubernetes monitoring, application observability, digital experience monitoring, incident response, synthetic monitoring, and performance testing, Grafana Cloud delivers a complete observability platform that scales with your business.

Pricing

Pricing Starts At:
$0
Pricing Information:
Forever Free Tier: All Grafana Cloud services, up to 10k metrics, 50GB logs, traces & profiles; 14-day retention; 3 active users

Pro: from $19/month + usage

Enterprise: from $25K/year
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, Grafana Cloud has an API

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
Grafana Labs
Year Founded:
2014
Headquarters:
United States
Website:
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Product Details

Platforms
Web-Based
Windows
Mac
Linux
On-Premises
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Grafana Cloud Features and Options

Database Monitoring Tool

Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Query Analysis
Resource Optimization
Troubleshooting

Dashboard Software

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

IT Infrastructure Monitoring Tool

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Alerting Software

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Reporting Software

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Forecasting
OLAP
Report Export
Scheduled / Automated Reports

Data Visualization Software

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Application Performance Monitoring (APM) Software

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Incident Management Software

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
Root-Cause Diagnosis
Task Management
Ticket Management

Grafana Cloud Lists

Grafana Cloud User Reviews

Write a Review
  • Name: Curtis B.
    Job Title: IT Operations Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best Observability Tool Around

    Date: Sep 23 2026

    Summary: Grafana is a great tool that we utilize everyday. Technical dashboards and C-Level dashboards can be right next to each other and look great. Data can be made to actually be pretty and not just text on a page.

    Positive: Grafana is a trusted tool for a reason, and as such I've used it every company I have worked for. The tool makes creating new dashboards a breeze. And with their new AI tool, you can update and create dashboards with confidence. When our network dashboard broke due to a plugin deprecating, the AI tool was able to recommend a new plugin, build the dashboard, and configure it based on SNMP logs it read from our central log store. It even recommended things to configure alerts on and added more metrics for us to track.

    Negative: Due to the ease of use creating new dashboards, you have to be very disciplined to check for other dashboards before you just make the same one again. The number of times I've made a dashboard only to find out that somebody made the same one a few months ago but with a different name.

    Read More...
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