Business Software for ServiceNow

UtilizeCore presents a state-of-the-art platform aimed at service companies, designed to enhance the management of integrated property and subcontractors. This innovative solution boosts visibility, facilitates tracking of work orders, processes payments, and streamlines communication channels. By leveraging UtilizeCore's capabilities, you can provide exceptional service for both residential and commercial properties. Attract new clients and grow your business by offering an unparalleled subcontractor management system that appeals to potential customers. Effortlessly manage invoices to automate billing for clients and payments for subcontractors, while establishing rules and automations that enhance administrative efficiency, saving time and reducing expenses. Clients will benefit from a comprehensive perspective on past, present, and future projects, encompassing everything from service procurement to delivery. Set key performance indicators (KPIs) to obtain real-time insights into your operations from a holistic view. Engaging dashboards and interactive widgets allow you to visualize your business's overall health, while the UtilizeCore Marketplace serves as a resource for finding top-tier subcontractor talent. Additionally, this platform empowers you to streamline operations and enhance client satisfaction, ensuring your service remains at the forefront of the industry.

Our Qsome automated testing solution is designed specifically for the digital landscape. Whether your application environment is going through a digital overhaul or has always existed within web browsers and mobile platforms, we are here to assist you in delivering superior quality software more efficiently and with reduced stress. Unlike many testing solutions that were originally created for the mainframe era, Qsome seamlessly executes automated functional tests on applications that utilize technologies often deemed challenging for testers. The Qsome test automation platform offers a substantial edge over other software testing solutions, particularly when dealing with intricate and interconnected application ecosystems. For instance, our platform simplifies the testing of an end-to-end process that initiates in one application and navigates through multiple others before completion. A typical scenario involves digital applications interacting with CRM or ERP systems, showcasing our tool's versatility. Additionally, our innovative approach ensures that users can easily adapt to evolving technology requirements, making software testing a more manageable task.

iVision Plus Cisco wallboards enhance agent performance by delivering real-time performance data through innovative and engaging designs. With iVision Plus, you can access dynamic Cisco contact center wallboards that showcase real-time statistics and metrics for both individual and team achievements. Say goodbye to outdated, boxy wallboard designs, and embrace the impactful aesthetics of NextGen wallboards. The gamification features of iVision wallboards inspire agents to elevate their work. These HTML5 wallboards ensure a superior user experience and are responsive across devices. Additionally, the call center wallboard software enables the establishment of KPI thresholds, allowing for performance oversight and immediate response to any breaches, even when you are not actively monitoring. By providing digital signage in real-time to all internal employees, overall efficiency and productivity will see significant improvements, as staff will no longer need to spend excessive time collecting operational insights. Ultimately, this streamlined access to information helps foster a more engaged and informed workforce.

Strata's Maverics Identity Orchestration Platform revolutionizes the way identity integrations are managed across various cloud environments by offering a robust, distributed, multi-cloud identity solution. Acting as an abstraction layer, Maverics seamlessly connects diverse identity management systems, allowing multiple policies, APIs, and sessions to function cohesively. Managing enterprise identity can be complex, but ensuring effective identity solutions for multi-cloud setups is no longer a daunting task. As companies increasingly adopt distributed architectures, the challenge of identity silos arises, especially when applications are spread across different cloud platforms such as Microsoft Azure, AWS, and Google Cloud, each with its unique identity system. The additional complexity of integrating legacy on-premises applications compounds the issues surrounding distributed identity management. Maverics presents an innovative strategy to tackle these identity management challenges specifically within multi-cloud settings, streamlining processes and enhancing efficiency for enterprises seeking to unify their identity systems. By bridging the gaps between various identity solutions, Maverics enables organizations to focus on their core operations rather than getting bogged down by identity complications.

It is essential to ensure that your customers are indeed who they claim to be, while also recognizing that they prefer not to face cumbersome processes for verification, expecting you to prioritize the security of their credentials. Striking a harmonious balance between robust security measures and a seamless, enjoyable customer interaction is crucial for maintaining trust. Implementing real-time, ongoing identity verification and monitoring after authorization can effectively prevent account takeover (ATO) through intelligent multi-factor authentication. By utilizing risk-based policies in continuous authentication, organizations can enhance their security protocols. Acceptto is revolutionizing the cybersecurity landscape by redefining identity access management, viewing authentication as an ongoing process rather than a one-time event. Their innovative Passwordless Continuous AuthenticationTM technology, powered by AI and machine learning, scrutinizes and validates user identities, utilizing behavioral insights to identify unusual patterns and reducing reliance on susceptible binary authentication methods. In doing so, they provide an exceptionally intelligent, resilient, and nearly impregnable identity validation solution that meets the demands of modern security challenges. Ultimately, this approach not only enhances security but also fosters customer loyalty and satisfaction.

OPAQUE Systems delivers a cutting-edge confidential AI platform designed to unlock the full potential of AI on sensitive enterprise data while maintaining strict security and compliance. By combining confidential computing with hardware root of trust and cryptographic attestation, OPAQUE ensures AI workflows on encrypted data are secure, auditable, and policy-compliant. The platform supports popular AI frameworks such as Python and Spark, enabling seamless integration into existing environments with no disruption or retraining required. Its turnkey retrieval-augmented generation (RAG) workflows allow teams to accelerate time-to-value by 4-5x and reduce costs by over 60%. OPAQUE’s confidential agents enable secure, scalable AI and machine learning on encrypted datasets, allowing businesses to leverage data that was previously off-limits due to privacy restrictions. Extensive audit logs and attestation provide verifiable trust and governance throughout AI lifecycle management. Leading financial firms like Ant Financial have enhanced their models using OPAQUE’s confidential computing capabilities. This platform transforms AI adoption by balancing innovation with rigorous data protection.

IntraFind's iFinder offers a comprehensive search solution that serves as a hub for all of your organization’s data. This platform seamlessly connects to various data sources within your enterprise. As your data repositories expand, iFinder prepares you for the future: leveraging Elasticsearch technology, it can effortlessly scale to accommodate any data volume. By utilizing artificial intelligence, it enhances search outcomes, providing intelligent enterprise search capabilities. Whether your essential documents and information reside on company drives, intranet pages, wikis, or email systems, iFinder streamlines the process of locating them. Embrace the next phase of your organization's digital evolution by centralizing access to all data through our innovative enterprise search solution. By implementing iFinder, you're not just enhancing search efficiency; you're also optimizing how your team interacts with information.

Companies that develop security products face a significant demand to create integrations with various third-party applications. This necessity arises from several factors, including customer expectations and the desire to enhance the functionality of their offerings. The target systems for these integrations can exist in diverse environments such as cloud, on-premise, or hybrid setups. The complexity increases due to the wide array of integration options provided by these target systems, including various interfaces like REST API, SOAP, SFTP, Message Queue, and SDKs. Additionally, the different data formats, such as JSON, XML, and Syslog, further complicate matters. Authentication and authorization methods also vary, with options including OAuth, API Tokens, and multi-factor authentication. Furthermore, challenges like rate limits, pagination options, latency issues, concurrency control, and data volume requirements must be addressed. As a result, security product companies frequently resort to developing customized, non-standard connectors for these target systems. This practice not only escalates development and support costs but also results in connectors that may underperform in terms of scalability, efficiency, and adaptability to future needs. Ultimately, the lack of standardization can hinder the overall integration process and impact customer satisfaction negatively.

Utilize Kovair's VSMP DevOps solution, which features CI/CD capabilities, to effectively deploy applications across any platform and scale. In the current software landscape, the speed of delivery is reaching unprecedented levels, intensifying competition. IT teams within organizations face ongoing pressures from both market demands and internal business needs. This situation has amplified the necessity for adopting Continuous Delivery (CD) and DevOps methodologies. To meet these challenges, organizations must implement strategies that enable quicker and more reliable delivery while enhancing scalability and productivity through the automation of their release processes. Achieving complete visibility at every stage of the release cycle is essential for fostering collaboration, and organizations should aim to establish an end-to-end Continuous Delivery process that eliminates silos by integrating their existing tools. Ultimately, embracing these practices will empower teams to respond swiftly to changing requirements and ensure successful deployments.

Utilize a single platform to ensure that your asset, operational, and business data can seamlessly interact. We enable organizations across diverse sectors to simplify processes, eliminate obstacles, and enhance the speed of value realization through integrated solutions that effectively merge Physical (IoT/IIoT/OT) and Application (IT) data. With our platform, you can securely handle the ingestion of OT, IoT, IIoT, and business application data from a variety of disconnected systems, protocols, networks, and formats. Moreover, you can enrich contextual information, manage metadata, conduct transformations, and employ data mapping to work with standardized data models and schemas. This integration allows for the flow of data to various endpoints, supporting application and process logic, storage, data analysis, and both physical and digital automation efforts. Reekoh Accelerate™ stands out as a hybrid integration platform that treats data from both physical and digital assets with utmost importance. It equips users with a robust and flexible toolset for managing devices and data, as well as streamlining business workflows and automation processes to drive efficiency. By leveraging these capabilities, organizations can unlock the full potential of their data assets.

Brainwave is transforming how you evaluate user access! With an innovative user interface, enhanced predictive controls, and comprehensive risk-scoring features, you can now conduct in-depth access risk analyses. The Autonomous Identity solution allows your teams to operate more effectively with a user-friendly, industry-recognized tool that speeds up your identity management initiatives (IGA). This empowers organizations to assess and make informed decisions regarding access to shared files and folders. You can inventory, categorize, review access, and ensure compliance irrespective of the environment, whether it be file servers, NAS, Sharepoint, Office 365, and beyond. Our flagship offering, Brainwave Identity GRC, is packed with analytical tools that make the most of your access inventory. Enjoy constant visibility across all resources at any given moment. Furthermore, Brainwave’s extensive inventory serves as an entitlement catalog that spans across various infrastructure, business applications, and data access points, ensuring a comprehensive overview of user permissions. This holistic approach promotes better security and informed decision-making.

Ozone platform allows enterprises to quickly and securely ship modern applications. Ozone eliminates the need to manage too many DevOps tools, making it easy to deploy applications on Kubernetes. Integrate all your existing DevOps tools to automate your application delivery process. Automated pipeline workflows make deployments faster and allow for on-demand infrastructure management. Enforce compliance policies and governance for app deployments at scale to prevent business losses. One pane of glass, where engineering, DevOps, and security teams can collaborate on app releases in realtime.

BlueCat Gateway provides a flexible automation layer that unifies DNS operations and integrates seamlessly with the broader Integrity platform. Its Python-based framework gives NetOps, CloudOps, and DevOps teams the freedom to automate everything from routine provisioning to highly complex workflows. Gateway connects easily to platforms like ServiceNow, enabling compliant self-service IP provisioning based on predefined logic and organizational policies. Through Terraform integration and a broad catalog of applications, teams can deeply customize their environments without being locked into proprietary tools. The platform’s intuitive UI allows authorized users to build, edit, and reuse automation workflows quickly, accelerating iteration while reducing operational overhead. Gateway enhances visibility by synchronizing cloud-based resources and providing detailed logs, reports, and health metrics. Its adaptive ecosystem—including open-source scripts from the BlueCat Labs GitHub—gives organizations endless customization potential. Altogether, Gateway empowers IT teams to automate faster, operate more efficiently, and deliver consistent network services across distributed environments.

Pioneering a new approach, we have transformed human legal intelligence by systematizing countless laws, creating extensive interconnections, and aligning them with compliance requirements. Regology empowers users to grasp the implications of regulatory shifts, effectively conserving hundreds of hours in research and analysis. Our cutting-edge law library ensures that your regulatory information is consistently refreshed and relevant. With pertinent updates and actionable insights readily accessible, navigating compliance is simplified. The robust compliance features are seamlessly integrated with our intelligent library, providing a comprehensive resource. Advanced tracking capabilities monitor the evolution of legislation, while Regology's standardized citation system enables the AI Engine to navigate complex legal frameworks across various jurisdictions. By incorporating precise definitions, requirements, and scopes of applicability, we enhance both clarity and comprehension of legal texts. The fusion of diverse jurisdictions and agencies with intelligent insights heralds a groundbreaking era in legal research and compliance management. This innovative approach streamlines the entire process, making legal navigation more efficient than ever before.

Ecatalyst is a unique, proprietary solution that seamlessly integrates with various ecommerce platforms such as Hybris and Magento, leveraging site-generated events to deliver a range of predictions including personalized, similar, complementary, and contextual recommendations for users. This innovative decision-making engine analyzes product event traffic to generate insightful predictions and suggestions tailored to individual customer needs. Utilizing cutting-edge statistical methods and machine learning algorithms, it is designed to offer intelligent, customized recommendations. Built on a robust Big Data architecture that incorporates HBase and Apache Spark, Ecatalyst ensures high scalability and performance. It effectively captures and processes all events in real-time, enhancing user experience through timely contextual recommendations, making it an essential tool for modern ecommerce. Furthermore, its versatility allows businesses to fine-tune the recommendations based on specific customer interactions and preferences.

Privacy Hub, our Data Privacy Management Software, offers the adaptability needed to fulfill your business requirements while enhancing efficiencies to boost your return on investment and providing the transparency that keeps board members satisfied. We provide a comprehensive array of Data Privacy Management solutions designed to assist you in navigating your compliance journey. As your organization progresses in its privacy management efforts, we are here to support you every step of the way. The emergence of global privacy regulations, such as GDPR and CCPA, has prompted companies to rethink their approach to managing data privacy. Privacy Hub by Wrangu is an effective and user-friendly solution that addresses these challenges on a large scale, enabling businesses to streamline their privacy program management within a unified platform. Our software not only automates but also integrates the various activities of different teams, producing a coherent result that guarantees ongoing compliance and fosters a culture of data privacy awareness throughout the organization. Ultimately, implementing Privacy Hub can empower your team to proactively manage data privacy while staying ahead of regulatory requirements.

Incorporating mainframe and IBM i systems into top IT analytics and operations platforms is essential for gaining a comprehensive, enterprise-wide perspective that can bolster your digital business. In our constantly connected digital era, the IT department has become the backbone of organizational success, as even a single security incident or service disruption can halt operations entirely. Effectively tracking the myriad of applications and infrastructure components within this increasingly intricate environment and addressing problems proactively is no small feat. Fortunately, a variety of platforms exist that allow for real-time monitoring of IT security and operations across the enterprise, enabling swift action when needed. However, the challenge arises because these contemporary tools often do not provide native support for mainframe or IBM i systems. Consequently, if your business relies on these vital servers while managing them independently, you may be exposing yourself to significant risks due to a critical information gap. Therefore, integrating these systems with modern analytics tools could not only enhance visibility but also strengthen your overall operational resilience.

Gain a true understanding of your vulnerabilities with our innovative approach. Uncover what is revealed through our black-box methodology as IBM Security Randori Recon creates a comprehensive map of your attack surface, identifying exposed assets whether they are on-premises or in the cloud, as well as shadow IT and misconfigured systems that could be exploited by attackers but may go unnoticed by you. Unlike conventional ASM solutions that depend solely on IPv4 range scans, our distinctive center of mass technique allows us to discover both IPv6 and cloud assets that others often overlook. IBM Security Randori Recon ensures you target the most critical exposures swiftly, automatically prioritizing the software that attackers are most likely to exploit first. Designed by professionals with an attacker’s perspective, Randori Recon uniquely delivers a real-time inventory of every instance of vulnerable and exploitable software. This tool transcends standard vulnerability assessments by examining each target within its context to generate a personalized priority score. Moreover, to truly refine your defenses, it is essential to engage in practical exercises that simulate real-world attack scenarios, enhancing your team's readiness and response capabilities.

Picus Security, the leader in security validation, empowers organizations to understand their cyber risks in a clear business context. By correlating, prioritizing, and validating exposures across fragmented findings, Picus helps teams address critical gaps and implement impactful fixes. With one-click mitigations, security teams can act quickly to stop more threats with less effort. The Picus Security Validation Platform seamlessly extends across on-premises environments, hybrid clouds, and endpoints, leveraging Numi AI to deliver precise exposure validation. As the pioneer of Breach and Attack Simulation, Picus provides award-winning, threat-focused technology, enabling teams to focus on fixes that matter. Recognized for its effectiveness, Picus boasts a 95% recommendation on Gartner Peer Insights.

Modern enterprises rely on countless partners and third party solutions to enhance online services, improve their operations, grow the business, and serve their customers. Each of these resources, in turn, connects with countless others to create a dynamic and growing ecosystem of assets that are mostly unmonitored. These hyperconnected eco-systems represent a vastly new attack surface, which falls outside the traditional security perimeters and enterprise risk management strategy. IONIX secures and protects enterprises against this new attack vector. IONIX, the only External Attack Surface Management Platform, allows organizations to identify and eliminate risks throughout their digital supply chain. Enterprises gain visibility and control over hidden risks arising from Web, Cloud PKI, DNS vulnerabilities or misconfigurations. Integrates natively or via API with Microsoft Azure Sentinel (including Atlassian JIRA), Splunk, Cortex XSOAR and more.

The efficiency of your workforce is significantly influenced by the devices they utilize, and in the current landscape of remote work, the range and complexity of these devices is expanding rapidly. This increasing variety of devices, applications, and virtual technologies highlights a pressing requirement for a unified approach to support all types of devices and applications, enabling the delivery of a secure and positive user experience through standardized tools and processes. Consequently, you face immense challenges from contrasting demands; on one side, there is a need to empower your digital workforce by providing seamless access to corporate resources and applications from any location and device, while on the other, you must ensure the security of these proliferating devices against potential cyber threats. At Unisys, we effectively tackle these challenges with our Modern Device Management solutions, which equip you with the tools to efficiently provision, monitor, secure, deploy, and manage all devices and applications within your organization. By streamlining these processes, we help you maintain a balanced approach to both productivity and security in your digital workplace.

The concept of the "office-less office" has become standard, largely due to a workforce that is familiar with seamless connectivity and the recent rise in remote work prompted by a crisis. Employees now expect the flexibility to perform their tasks from any location, at any time, on any device, while also enjoying a consistent and high-quality End-User Experience (EUX). However, alongside this demand for flexibility, organizations are challenged to maintain security and governance across their cloud, on-premise, and hybrid infrastructures. It's critical that enhancing the workplace experience does not lead to greater risk exposure. Unisys addresses these challenges by providing a hybrid Virtual Desktop Infrastructure (VDI) solution that meets the essential needs of agility, scalability, and security. This solution allows organizations to rapidly deploy virtual desktops for users through cloud resources while establishing an on-premise VDI setup that is tailored to ensure cost-effectiveness, control, and regulatory compliance. Ultimately, the balance between flexibility and security is key to fostering a productive digital workplace.

In today's ever-evolving digital landscape, organizations are increasingly turning to the cloud as a key driver of transformation. It is essential to evaluate your current cloud strategy to determine if you are maximizing the benefits of cloud technology. What additional advantages can you harness from its capabilities? Furthermore, is it possible to achieve this while ensuring security and maintaining compliance standards? The answer lies with Unisys Cloud and Infrastructure Solutions. With a completely vendor-agnostic approach, we provide access to the finest features available from a diverse range of platforms and providers, facilitating a cloud transformation that is both cost-effective and secure. The cloud offers remarkable benefits such as agility, scalability, and innovation, but leveraging these advantages requires a well-crafted roadmap and a capable team to implement it effectively. Unisys is equipped to assist you in this journey, drawing from our extensive global cloud experience that spans across 110 countries and various industries, allowing us to deploy the right expertise and scale to achieve the desired outcomes for our clients. By partnering with us, organizations can navigate the complexities of cloud adoption and fully realize the potential of their digital transformation initiatives.

Panaseer's continuous control monitoring platform is a powerful tool that can monitor and monitor all aspects of your organization. It provides trusted, automated insight into the organisation's security and risk posture. We create an inventory of all entities in your organization (devices and apps, people, accounts, and databases). The inventory identifies assets that are missing from different sources and identifies security risks. The platform provides metrics and measures that will help you understand your compliance and security status at all levels. The platform can ingest data from any source, cloud or on-premises. Data can be accessed across security, IT, and business domains using out-of-the box data connectors. It uses entity resolution to clean and normalise, aggregate and de-duplicate this data. This creates a continuous feed with unified assets and controls insights across devices and applications, people, database and accounts.

Simplifies data regulations, improves visibility and streamlines the monitoring IBM®, Guardium®, Data Compliance helps organizations meet regulatory compliance and audit requirements faster and easier, while safeguarding regulated information wherever it is located. IBM Guardium Data Compliance, available in IBM®, Guardium®, Data Security Center, can reduce audit prep times for data compliance regulations and provide continuous visibility of data security control. It also solves data compliance and data monitoring challenges.