Business Software for ServiceNow

Oracle In-Memory Cost Management Cloud Service offers advanced data analysis capabilities that enable organizations to determine product costs, conduct cost-volume-benefit analyses, and perform what-if simulations tailored for both discrete and process industries. This solution delivers exceptional performance, providing near real-time insights into business changes. As a new Software as a Service (SaaS) on Platform as a Service (PaaS) subscription, Oracle In-Memory Cost Management Cloud Service (IMCMCS) adopts a comprehensive approach to enhance profit margins by facilitating immediate visibility into all facets of cost management. Finance professionals, operations managers, and procurement leaders can leverage this service to calculate product costs efficiently, execute cost-volume-benefit analyses, and visualize the effects of various scenarios on intricate cost data. Additionally, users have the flexibility to adjust multiple parameters, allowing for a more precise selection of both intermediate and finished goods, thereby optimizing their cost management strategies even further. This level of customization empowers organizations to make informed decisions quickly in a rapidly changing business environment.

In recent years, the realm of IT-related activities has significantly expanded, creating challenges in monitoring expenses across numerous mobile, telecom, and cloud service providers. Our versatile platform efficiently consolidates information from various systems and presents it through user-friendly dashboards that drive actionable insights. Brightfin simplifies the process for organizations to grasp how IT expenditures influence business results and helps them redefine IT costs as essential investments. We aim to empower IT and Finance professionals by offering intuitive solutions that enhance operational efficiency, cut down expenses, and deliver comprehensive insights that optimize technology investments. By effectively tracking expenses, teams can work smarter and make the most of their IT resources. As organizations increasingly depend on technology, they face ongoing challenges to shrink IT budgets while managing a growing number of mobile devices, fixed line costs, and cloud-related expenses. This complexity underscores the necessity for innovative financial management tools in the IT landscape.

It is a Unified Reporting & Predictive Analytics Software. It empowers decision-makers with the clarity they need to drive continuous operational improvements, optimize costs, and minimize risk.

Establish a robust and scalable cloud infrastructure that enables you to exert control and maintain clear organizational structures within your cloud ecosystem. Achieve this by creating distinct organizations, outlining the relationships between users, tenants, and projects, while effectively managing quotas and services. Utilize cloud and virtualization platforms such as Red Hat Enterprise Virtualization, Amazon, and Microsoft Azure for system provisioning, set retirement dates for resources, and scale your environment according to your specific needs. By taking your current operational environment and running various what-if scenarios, you can proactively plan resources and gain ongoing insights into consumption patterns, facilitating detailed chargeback, quotas, and policy development. Enhance your understanding of performance, capacity, and workloads by utilizing SmartState's historical and trend analytics, which provide valuable insights into different facets of your cloud infrastructure. Establish the policy framework for your environment and implement automatic alerts and responses to adapt to changes in your cloud landscape, ensuring continuous optimization and agility. This comprehensive approach not only improves resource management but also fosters a proactive culture of monitoring and adaptability within your organization.

Workday VNDLY offers cutting-edge, cloud-based VMS technology that not only ensures your current operations run seamlessly but also positions your business for long-term success. As specialists in the field, we have implemented design strategies inspired by e-commerce to create an intuitive VMS platform recognized as the most user-friendly available. Our straightforward configuration allows you to activate or deactivate functions as needed, while our platform's agility is enhanced through built-in API integrations and frequent software updates. If you possess qualities like motivation, resourcefulness, energy, commitment, and collaboration, you embody the spirit of a VNDLY team member. Recognizing that each business has unique requirements, we designed Workday VNDLY with flexible API integrations that work harmoniously with the technology utilized by various departments, including procurement, HR, finance, IT, and legal. By doing so, our VMS technology can serve as the backbone of your organization’s fully-integrated technological framework, paving the way for innovation and efficiency across all functions. Embrace the future of workforce management with a solution tailored to your needs.

IBM Verify Governance empowers organizations to manage, audit, and report on user access and activities with its lifecycle, compliance, and analytical features. It is essential for businesses to comprehend the extent of user access and the manner in which this access is utilized. Is your identity governance system functioning effectively? IBM is dedicated to gathering and evaluating identity data to enhance enterprise IT operations and ensure adherence to regulatory standards. By utilizing IBM Verify Governance, organizations can gain insights into access usage, prioritize compliance initiatives through risk-based analysis, and make informed decisions based on actionable intelligence. This solution's unique approach to risk modeling, which is centered around business activities, sets IBM apart and simplifies the process for auditors and compliance officers. Additionally, it facilitates streamlined provisioning and self-service requests, allowing for efficient onboarding, offboarding, and management of personnel. Overall, IBM Verify Governance serves as a comprehensive tool that not only enhances security but also improves operational efficiency within organizations.

Organizations need to understand and manage who has access to what across their entire IT ecosystem: cloud and on-premises application stack, infrastructure, DevOps pipelines. This is important for both external (regulatory compliance) and internal (security and risk management, employee experience and productivity) reasons. Legacy identity solutions have not met the needs of modern organizations with over 50% of Identity Governance programs being in distress and more than 75% looking to replace their current solution (Source: Gartner). They are unable to keep pace with shifts in business due to digital transformation and the rise of the business platform. Clear Skye, the only identity governance and security solution built natively on ServiceNow, optimizes enterprise identity and risk management with a platform-first approach. The company provides workflow management, access requests, access review, and identity lifecycle management tools to a broad set of vertical markets. By leveraging an existing ​business platform, Clear Skye enables customers to ​reduce friction and IT hurdles, while improving workflows and user experience.

Enhance user access management through the implementation of biometrics. Designed for ease of use and straightforward deployment, Authenticate ensures reliable user verification throughout your enterprise applications and customer interactions. Seamlessly integrate your current environments and utilize its self-enrollment feature to expedite user onboarding. For effortless password-free access, users can select their preferred method from the available options. In scenarios requiring heightened security, the system allows for the enforcement of multi-modal authentication, combining two or more methods for increased protection. Facial Authentication: users simply gaze into a camera on their mobile device or laptop, akin to taking a selfie, achieving the highest security level, particularly when paired with NIST-compliant Biointellic Anti-Spoofing technology. Voice Recognition: users articulate a randomized phrase, typically via their mobile device, adding another layer of security to the authentication process. By leveraging these advanced biometric solutions, organizations can significantly bolster their security frameworks while maintaining user convenience.

OnScreen is the most trusted Digital Adoption Platform (DAP), for SAP or any other browser-based enterprise application. Just in time OnScreen guidance can help you increase process efficiency and user productivity. Optimize SAP onboarding, Increase Employee Productivity, and Reduce Training Costs by up to 50% In-application walkthroughs for SAP ECC and SAP S4HANA transform business users into superusers. OnScreen is highly rated for its simplicity and usability. Any subject matter expert or trainer can create and manage content in minutes. OnScreen guides Users can access live overlays in any web application such as SAP, Salesforce SuccessFactors and Workday. OnScreen is very easy to set up and requires no server installation. OnScreen is a digital adoption platform for enterprises that offers flexible licensing and guarantees a high ROI.

Introducing Replicant, the world's pioneering autonomous contact center that delivers continuous, adaptable capacity for every customer interaction through advanced voice AI technology. Address customer concerns over the phone with seamless, lifelike AI-driven dialogues that effectively comprehend customer intent, leading to swift resolutions. Instantly respond to every incoming call and eliminate waiting times with round-the-clock service accessible at any time and from any location. Adjust your customer service capabilities up or down effortlessly without incurring excessive costs, needing to train additional agents, outsourcing, or preparing for seasonal shifts. Significantly lower your customer service expenses by only paying for the services you utilize, avoiding long-term commitments to capacity. Monitor overall customer satisfaction, analyze average handling times, and identify emerging trends such as competitor mentions, product defects, and upselling possibilities, enabling you to enhance your service like never before. This innovative approach not only streamlines processes but also empowers businesses to make data-driven decisions for continuous improvement.

WIZ Talkbots can fully automate routine tasks, allowing human agents to focus on high-value customers. This results in customers experiencing consistent service with significantly shorter wait times, which in turn enhances overall satisfaction. The scalability of WIZ AI Talkbots allows them to be tailored for a diverse range of business operations. Businesses can anticipate cost reductions ranging from 15% to 70%, alongside low integration expenses and a high potential for return on investment. Our unique Voice AI technology offers a conversational experience that feels genuinely human, captivating customers regardless of their language or accent. Furthermore, our custom Voice AI solutions are designed to include a variety of ASEAN languages and accents, ensuring inclusivity. Maintaining loyal customers is crucial for any enterprise as they contribute to its sustainability. By leveraging WIZ’s intelligent Talkbots, companies can significantly boost customer satisfaction and unlock new growth opportunities. Ultimately, investing in such innovative solutions not only enhances service quality but also fosters a deeper connection with clients.

Mainsail enhances system response times while providing an affordable and straightforward solution for deploying and managing the terminal operating system. It facilitates seamless communication with essential business systems, including accounting, gate operations, and proprietary applications. Users can efficiently oversee terminal operations through a collection of standard reports alongside the ability to create personalized ad hoc reports that can be saved for future reference. The platform allows for instant access to vital information with numerous features conveniently available on a single screen. You can easily sort and filter data, delve into specifics, visualize outcomes through graphs, perform bulk edits on records, and save searches and reports for quick retrieval. The terminal has full control over which features are activated and determines user access rights for viewing, adding, editing, or deleting data on each interface. Each user can tailor their experience by setting preferences that dictate how data is displayed and sorted according to their individual needs. Additionally, Mainsail provides comprehensive inventory management capabilities covering containers, chassis, gensets, rolling stock, oversized cargo, and hazardous materials, ensuring a robust operational framework for terminal management. This flexibility and control empower organizations to streamline their processes and enhance overall productivity.

Censys Attack Surface Management (ASM) is dedicated to identifying previously unknown assets, which include everything from Internet services to cloud storage buckets, while thoroughly evaluating all public-facing assets for security and compliance issues, irrespective of their hosting environment. Although cloud services empower organizations to foster innovation and responsiveness, they also introduce a multitude of security vulnerabilities that can proliferate across numerous cloud initiatives and accounts across various providers. This challenge is further intensified by the tendency of non-IT staff to create unmanaged cloud accounts and services, leading to significant blind spots for security teams. With Censys ASM, you gain extensive security oversight of your Internet assets, no matter where they are located or under which account they reside. Censys not only identifies unknown assets, but also compiles a detailed inventory of all your public-facing assets, highlights serious security vulnerabilities, and enhances the value of your existing security investments with targeted insights. Additionally, the platform enables organizations to maintain a proactive security posture by continuously tracking and managing their diverse digital assets.

Organizations often adopt a variety of cyber security measures in their quest for enhanced protection, which can lead to a fragmented security framework that tends to incur a high total cost of ownership (TCO). By transitioning to a unified security strategy utilizing Check Point Infinity architecture, companies can secure proactive defenses against advanced fifth-generation threats, while simultaneously achieving a 50% boost in operational efficiency and slashing security expenses by 20%. This architecture represents the first integrated security solution that spans networks, cloud environments, mobile devices, and the Internet of Things (IoT), delivering top-tier threat prevention against both established and emerging cyber threats. Featuring 64 distinct threat prevention engines, it effectively combats known and unknown dangers, leveraging cutting-edge threat intelligence to enhance its protective capabilities. Infinity-Vision serves as the centralized management platform for Check Point Infinity, offering a cohesive approach to cyber security that is designed to thwart the most complex attacks across various domains, including networks and endpoints. The comprehensive nature of this solution ensures businesses can remain resilient in the face of evolving cyber threats while maintaining streamlined operations.

Intrusion Prevention Systems play a crucial role in identifying and thwarting attempts to exploit vulnerabilities in systems or applications, ensuring that your organization remains safeguarded against emerging threats. With Check Point's IPS integrated into our Next Generation Firewall, updates occur automatically, ensuring protection against both long-standing and newly discovered vulnerabilities. This technology offers a vast array of signature and behavioral preemptive defenses, enhancing your security posture. Our advanced acceleration technologies enable you to activate IPS safely, while a minimal false positive rate allows your team to focus on critical tasks without unnecessary interruptions. By enabling IPS on any Check Point security gateway, you can effectively lower your overall ownership costs. In addition, our on-demand hyperscale threat prevention capabilities provide enterprises with the ability to expand and maintain resilience on-site. Furthermore, we ensure that users can access corporate networks and resources securely and seamlessly, whether they are traveling or working from home. This comprehensive approach not only fortifies your defenses but also enhances overall productivity and operational efficiency.

UtilizeCore presents a state-of-the-art platform aimed at service companies, designed to enhance the management of integrated property and subcontractors. This innovative solution boosts visibility, facilitates tracking of work orders, processes payments, and streamlines communication channels. By leveraging UtilizeCore's capabilities, you can provide exceptional service for both residential and commercial properties. Attract new clients and grow your business by offering an unparalleled subcontractor management system that appeals to potential customers. Effortlessly manage invoices to automate billing for clients and payments for subcontractors, while establishing rules and automations that enhance administrative efficiency, saving time and reducing expenses. Clients will benefit from a comprehensive perspective on past, present, and future projects, encompassing everything from service procurement to delivery. Set key performance indicators (KPIs) to obtain real-time insights into your operations from a holistic view. Engaging dashboards and interactive widgets allow you to visualize your business's overall health, while the UtilizeCore Marketplace serves as a resource for finding top-tier subcontractor talent. Additionally, this platform empowers you to streamline operations and enhance client satisfaction, ensuring your service remains at the forefront of the industry.

Our Qsome automated testing solution is designed specifically for the digital landscape. Whether your application environment is going through a digital overhaul or has always existed within web browsers and mobile platforms, we are here to assist you in delivering superior quality software more efficiently and with reduced stress. Unlike many testing solutions that were originally created for the mainframe era, Qsome seamlessly executes automated functional tests on applications that utilize technologies often deemed challenging for testers. The Qsome test automation platform offers a substantial edge over other software testing solutions, particularly when dealing with intricate and interconnected application ecosystems. For instance, our platform simplifies the testing of an end-to-end process that initiates in one application and navigates through multiple others before completion. A typical scenario involves digital applications interacting with CRM or ERP systems, showcasing our tool's versatility. Additionally, our innovative approach ensures that users can easily adapt to evolving technology requirements, making software testing a more manageable task.

iVision Plus Cisco wallboards enhance agent performance by delivering real-time performance data through innovative and engaging designs. With iVision Plus, you can access dynamic Cisco contact center wallboards that showcase real-time statistics and metrics for both individual and team achievements. Say goodbye to outdated, boxy wallboard designs, and embrace the impactful aesthetics of NextGen wallboards. The gamification features of iVision wallboards inspire agents to elevate their work. These HTML5 wallboards ensure a superior user experience and are responsive across devices. Additionally, the call center wallboard software enables the establishment of KPI thresholds, allowing for performance oversight and immediate response to any breaches, even when you are not actively monitoring. By providing digital signage in real-time to all internal employees, overall efficiency and productivity will see significant improvements, as staff will no longer need to spend excessive time collecting operational insights. Ultimately, this streamlined access to information helps foster a more engaged and informed workforce.

Strata's Maverics Identity Orchestration Platform revolutionizes the way identity integrations are managed across various cloud environments by offering a robust, distributed, multi-cloud identity solution. Acting as an abstraction layer, Maverics seamlessly connects diverse identity management systems, allowing multiple policies, APIs, and sessions to function cohesively. Managing enterprise identity can be complex, but ensuring effective identity solutions for multi-cloud setups is no longer a daunting task. As companies increasingly adopt distributed architectures, the challenge of identity silos arises, especially when applications are spread across different cloud platforms such as Microsoft Azure, AWS, and Google Cloud, each with its unique identity system. The additional complexity of integrating legacy on-premises applications compounds the issues surrounding distributed identity management. Maverics presents an innovative strategy to tackle these identity management challenges specifically within multi-cloud settings, streamlining processes and enhancing efficiency for enterprises seeking to unify their identity systems. By bridging the gaps between various identity solutions, Maverics enables organizations to focus on their core operations rather than getting bogged down by identity complications.

It is essential to ensure that your customers are indeed who they claim to be, while also recognizing that they prefer not to face cumbersome processes for verification, expecting you to prioritize the security of their credentials. Striking a harmonious balance between robust security measures and a seamless, enjoyable customer interaction is crucial for maintaining trust. Implementing real-time, ongoing identity verification and monitoring after authorization can effectively prevent account takeover (ATO) through intelligent multi-factor authentication. By utilizing risk-based policies in continuous authentication, organizations can enhance their security protocols. Acceptto is revolutionizing the cybersecurity landscape by redefining identity access management, viewing authentication as an ongoing process rather than a one-time event. Their innovative Passwordless Continuous AuthenticationTM technology, powered by AI and machine learning, scrutinizes and validates user identities, utilizing behavioral insights to identify unusual patterns and reducing reliance on susceptible binary authentication methods. In doing so, they provide an exceptionally intelligent, resilient, and nearly impregnable identity validation solution that meets the demands of modern security challenges. Ultimately, this approach not only enhances security but also fosters customer loyalty and satisfaction.

OPAQUE Systems delivers a cutting-edge confidential AI platform designed to unlock the full potential of AI on sensitive enterprise data while maintaining strict security and compliance. By combining confidential computing with hardware root of trust and cryptographic attestation, OPAQUE ensures AI workflows on encrypted data are secure, auditable, and policy-compliant. The platform supports popular AI frameworks such as Python and Spark, enabling seamless integration into existing environments with no disruption or retraining required. Its turnkey retrieval-augmented generation (RAG) workflows allow teams to accelerate time-to-value by 4-5x and reduce costs by over 60%. OPAQUE’s confidential agents enable secure, scalable AI and machine learning on encrypted datasets, allowing businesses to leverage data that was previously off-limits due to privacy restrictions. Extensive audit logs and attestation provide verifiable trust and governance throughout AI lifecycle management. Leading financial firms like Ant Financial have enhanced their models using OPAQUE’s confidential computing capabilities. This platform transforms AI adoption by balancing innovation with rigorous data protection.

IntraFind's iFinder offers a comprehensive search solution that serves as a hub for all of your organization’s data. This platform seamlessly connects to various data sources within your enterprise. As your data repositories expand, iFinder prepares you for the future: leveraging Elasticsearch technology, it can effortlessly scale to accommodate any data volume. By utilizing artificial intelligence, it enhances search outcomes, providing intelligent enterprise search capabilities. Whether your essential documents and information reside on company drives, intranet pages, wikis, or email systems, iFinder streamlines the process of locating them. Embrace the next phase of your organization's digital evolution by centralizing access to all data through our innovative enterprise search solution. By implementing iFinder, you're not just enhancing search efficiency; you're also optimizing how your team interacts with information.

Companies that develop security products face a significant demand to create integrations with various third-party applications. This necessity arises from several factors, including customer expectations and the desire to enhance the functionality of their offerings. The target systems for these integrations can exist in diverse environments such as cloud, on-premise, or hybrid setups. The complexity increases due to the wide array of integration options provided by these target systems, including various interfaces like REST API, SOAP, SFTP, Message Queue, and SDKs. Additionally, the different data formats, such as JSON, XML, and Syslog, further complicate matters. Authentication and authorization methods also vary, with options including OAuth, API Tokens, and multi-factor authentication. Furthermore, challenges like rate limits, pagination options, latency issues, concurrency control, and data volume requirements must be addressed. As a result, security product companies frequently resort to developing customized, non-standard connectors for these target systems. This practice not only escalates development and support costs but also results in connectors that may underperform in terms of scalability, efficiency, and adaptability to future needs. Ultimately, the lack of standardization can hinder the overall integration process and impact customer satisfaction negatively.

Utilize Kovair's VSMP DevOps solution, which features CI/CD capabilities, to effectively deploy applications across any platform and scale. In the current software landscape, the speed of delivery is reaching unprecedented levels, intensifying competition. IT teams within organizations face ongoing pressures from both market demands and internal business needs. This situation has amplified the necessity for adopting Continuous Delivery (CD) and DevOps methodologies. To meet these challenges, organizations must implement strategies that enable quicker and more reliable delivery while enhancing scalability and productivity through the automation of their release processes. Achieving complete visibility at every stage of the release cycle is essential for fostering collaboration, and organizations should aim to establish an end-to-end Continuous Delivery process that eliminates silos by integrating their existing tools. Ultimately, embracing these practices will empower teams to respond swiftly to changing requirements and ensure successful deployments.

Utilize a single platform to ensure that your asset, operational, and business data can seamlessly interact. We enable organizations across diverse sectors to simplify processes, eliminate obstacles, and enhance the speed of value realization through integrated solutions that effectively merge Physical (IoT/IIoT/OT) and Application (IT) data. With our platform, you can securely handle the ingestion of OT, IoT, IIoT, and business application data from a variety of disconnected systems, protocols, networks, and formats. Moreover, you can enrich contextual information, manage metadata, conduct transformations, and employ data mapping to work with standardized data models and schemas. This integration allows for the flow of data to various endpoints, supporting application and process logic, storage, data analysis, and both physical and digital automation efforts. Reekoh Accelerate™ stands out as a hybrid integration platform that treats data from both physical and digital assets with utmost importance. It equips users with a robust and flexible toolset for managing devices and data, as well as streamlining business workflows and automation processes to drive efficiency. By leveraging these capabilities, organizations can unlock the full potential of their data assets.