Business Software for ServiceNow

At the heart of the Sakon Platform, which focuses on Telecom Expense Management, Enterprise Mobility, and SaaS Management, lies Sakon's innovative inventory engine. The inability to maintain a precise, comprehensive, and dynamic inventory of both network and end-user assets is a significant reason why many enterprise TEM initiatives fail, but Sakon effectively addresses this challenge. The integration of Sakon Mobile with various mobile data sources facilitates seamless employee support, carrier management, and device lifecycle workflows. Covering the entire process from sourcing to payment, Sakon's Technology Expense Management produces impactful outcomes on a global level, making the vision of Network Transformation attainable. Additionally, Sakon’s Network Transformation offering provides essential capabilities for inventory management, program order management, and ROI tracking, all founded on meticulous site-based and cost-based inventory data. Furthermore, by utilizing Sakon Mobile, organizations can enhance their ServiceNow platform, ensuring a comprehensive end-to-end solution for mobility management that meets evolving business needs. This integration not only streamlines processes but also drives efficiency across the entire telecom expense management landscape.

Acadia meets your team at the frontline, providing on-the-job guidance where and when it’s needed. Acadia is the Connected Worker Platform designed for Employee Productivity. Our web-based platform makes it easy for you to standardize policies and procedures and put them in the hands of your frontline employees, no matter where they work. Incorporate videos, images, and other job aids to support precision execution. Ensure your team can execute critical tasks accurately, every time. Quantify individual and team performance with dynamic reporting. Acadia makes it easy to track compliance and see where you have gaps on the team. You can ditch the spreadsheet and see your entire team’s capabilities in an instant with our skills tracking matrix. Empower employees with all the tools they need to do their work – whether they’re on the factory floor, in the back office, or out in the field. Acadia clients use our digital work instructions to improve employee productivity, hit work efficiency goals, and create consistency in the workplace. See returns across a spectrum of operational outcomes when you build your employees’ capabilities.

Effortlessly managing configuration data is now a reality. To begin with, Sweagle simplifies the task of overseeing all configuration data from infrastructure, applications, and environments by integrating them into a unified data model that supports the entire life cycle. Moreover, it offers sophisticated role-based access controls to determine visibility while automatically encrypting sensitive information to ensure it never reaches a release environment. Additionally, you benefit from ongoing and automatic validation of configuration data across any environment, tool, or team with virtually no effort required on your part. It's important to recognize that configuration data is crucial, regardless of the sector. Sweagle excels at organizing this data for intricate, global enterprises such as those in banking, insurance, and telecommunications. Ultimately, configuration data is ubiquitous; managing, testing, and validating this information is essential for faster, more frequent, and accurate releases. In today's fast-paced digital landscape, efficient configuration management can significantly enhance operational performance and drive business success.

Trelica’s SaaS management platform offers IT teams valuable insights into the applications in use and their purposes, enabling informed decisions regarding expenditures, information security, and data privacy. Collaborate with users to enhance and secure the applications essential for your business's success while eliminating unnecessary SaaS usage. Gain a comprehensive understanding of your SaaS ecosystem effortlessly by automating the discovery of applications and gathering insights on user engagement. Keep track of your SaaS inventory by monitoring licenses, renewal dates, and spending on approved applications, while also removing applications that pose risks or are no longer needed. Transition away from isolated Excel InfoSec surveys and establish a streamlined contract lifecycle to oversee third-party applications from initiation to decommissioning. Ensure your SaaS management practices comply with GDPR and the California Consumer Privacy Act across all business sectors and maintain effectiveness across different regions. Ultimately, by implementing these strategies, your organization can foster a more efficient and secure SaaS environment.

Cloud Search offers the power of Google Search tailored for your business, enabling a comprehensive enterprise search experience. It can be utilized in conjunction with G Suite or as an independent tool to link various third-party applications and data sources, allowing employees to efficiently and securely locate information throughout the organization. The process of searching through corporate data is simplified with Cloud Search. By leveraging machine learning, it provides immediate query suggestions and highlights the most pertinent results from over 100 content platforms in more than 100 languages. Essentially, Cloud Search mirrors Google's capabilities for the web, but focuses on enhancing enterprise search for organizations. Additionally, it provides enterprise search solutions through sturdy SDKs and user-friendly APIs, making it easy to scale and index extensive data from diverse origins. With more than 100 connectors available, you can seamlessly integrate and index content from a wide array of enterprise sources, ensuring that your business's information is always at your fingertips. This innovative search solution empowers employees to enhance their productivity and decision-making processes.

Amazon AppFlow is a comprehensive integration service that allows for the secure transfer of data between various Software-as-a-Service (SaaS) applications, such as Salesforce, Marketo, Slack, and ServiceNow, along with AWS services like Amazon S3 and Amazon Redshift, all with just a few clicks. It facilitates the execution of data flows at virtually any scale, allowing users to determine the frequency of these operations—whether on a set schedule, triggered by a business event, or initiated on demand. AppFlow also offers data transformation features like filtering and validation, enabling users to create rich, ready-to-use datasets as part of the flow without the need for extra steps. Furthermore, it ensures that data is automatically encrypted during transit, and it provides options for users to prevent data from traversing the public internet when using SaaS applications integrated with AWS PrivateLink, thereby minimizing the risk of security vulnerabilities. By default, any data transfers involving SaaS integrations that utilize AWS PrivateLink are protected from exposure to the public internet, enhancing overall data security. This level of integration not only simplifies the process but also boosts confidence in managing sensitive information securely.

A solution that allows businesses to effectively manage, organize, and compensate their extended workforce while ensuring compliance is offered by WorkMarket. This advanced technology platform equips companies with the resources needed to thrive in a competitive environment. Workers can register, build profiles detailing their skills and qualifications, accept job assignments, initiate projects, and provide evidence of their work completion. Designed specifically for both Android and iOS devices, the platform simplifies the onboarding process, allowing you to categorize your 1099 contractors and freelancers into easily manageable groups, known as Labor Clouds. This organization enables you to monitor their skills, locations, and experience, creating a centralized repository for your contingent workforce. Furthermore, harness robust bulk management tools to oversee hundreds or even thousands of workers nationwide, facilitating real-time collaboration and tracking through our intuitive mobile applications. The seamless integration of technology into workforce management ensures that companies can adapt quickly and efficiently to the changing demands of their industries.

Uncover, categorize, and safeguard your sensitive information with Nightfall™, which leverages machine learning technology to detect essential business data, such as customer Personally Identifiable Information (PII), across your SaaS platforms, APIs, and data systems, enabling effective management and protection. With the ability to integrate quickly through APIs, you can monitor your data effortlessly without the need for agents. Nightfall’s machine learning capabilities ensure precise classification of sensitive data and PII, ensuring comprehensive coverage. You can set up automated processes for actions like quarantining, deleting, and alerting, which enhances efficiency and bolsters your business’s security. Nightfall seamlessly connects with all your SaaS applications and data infrastructure. Begin utilizing Nightfall’s APIs for free to achieve sensitive data classification and protection. Through the REST API, you can retrieve organized results from Nightfall’s advanced deep learning detectors, identifying elements such as credit card numbers and API keys, all with minimal coding. This allows for a smooth integration of data classification into your applications and workflows utilizing Nightfall's REST API, setting a foundation for robust data governance. By employing Nightfall, you not only protect your data but also empower your organization with enhanced compliance capabilities.

ORDR is a cybersecurity platform built to proactively identify and mitigate risks by turning network intelligence into immediate, actionable outcomes. It provides comprehensive visibility into connected assets and environments, ensuring that security teams work with accurate and verified data. Through its AI-powered orchestration layer, ORDR aligns security, IT, and operational teams to prioritize and respond to threats efficiently. The platform integrates policy-based enforcement directly into network operations, enabling automated and consistent responses without relying solely on manual intervention. By combining intelligent automation with human oversight, it ensures decisions remain controlled and trustworthy. ORDR also eliminates fragmented workflows by connecting tools and processes into a unified system. This allows organizations to reduce response times and prevent incidents before they escalate. Its design supports complex industries like healthcare and manufacturing, where reliability and safety are critical. Overall, it empowers organizations to strengthen security posture while maintaining operational continuity.

Eliminate the need for your call center by transforming your business into a conversational leader through comprehensive cloud messaging solutions. Ensure your customers receive non-stop support with a 24/7 interactive portal to engage with your services. Implement secure transactional messaging to offer enriched and dynamic experiences while maintaining rigorous data privacy, guiding users towards effective resolutions. Utilize a full-stack platform that incorporates automation, conversational analytics, agent escalations, and self-service options seamlessly. Master the deployment of AI to infuse conversational elements into your brand, significantly enhancing customer satisfaction through exceptional user experiences. Say goodbye to ineffective AI trials and projects that go nowhere—Pypestream clients experience remarkable returns on investment. This approach not only fosters innovation but also demonstrates tangible business benefits. In light of staffing challenges posed by the pandemic, consider leveraging Pypestream's COVID-19 customer care starter packs to enhance your operations and support. Embracing this technology can pave the way for a more resilient and responsive customer service model.

Davra IoT empowers businesses, fleet operators, original equipment manufacturers (OEMs), municipalities, and various organizations to conceptualize, develop, and swiftly launch industrial-grade IoT applications on a dependable, secure, and scalable platform. Bring your IoT initiative to market in under 50 days, and enjoy a system that prioritizes integrations. Significantly cut your project costs by as much as 80%, while accessing comprehensive analytics that include descriptive, diagnostic, predictive, and prescriptive insights. Utilize our cloud-based streaming analytics alongside machine learning, natural language processing, and artificial intelligence capabilities directly at the network's edge. Benefit from HTML5 dashboard visualizations, sophisticated geo-mapping, and an intuitive layout manager, among other features. Gain access to a thorough developer suite that includes source control, versioning, and a full code editor. Achieve an "asset-centric view" of your IoT devices by incorporating both static and dynamic attributes into your applications. Additionally, take advantage of a fully microservice-oriented design that supports infrastructure libraries and runtime engines for enhanced efficiency and performance. This comprehensive approach ensures that your IoT solutions are not only functional but also adaptable to future technological advancements.

The fastest way to integrate APIs, and run code. Pipedream is a serverless computing platform and integration platform that makes it easy for developers to create event-driven workflows and connect apps. Any API can be turned into an event stream by creating event sources. You can create event sources to listen for tweets, Github events or Airtable records. You can inspect events in a human-friendly manner, trigger Node.js workflows for every event, and consume events in your app via API. Node.js code steps are used to create workflows that run on every event. You can write your own Node.js and use any npm packages. Or you can reuse actions that scaffold popular APIs. You can trigger via sources, a custom URL, email address or SDK code, or a schedule. Connect to Auth apps once and they will continue to work in your workflow. Pipedream supports OAuth, key-based auth and handles token refresh and OAuth flow for you. Simply link accounts to steps, and include the appropriate auth information in code.

IronDefense serves as your essential portal for network detection and response, offering the most sophisticated NDR platform available today, specifically designed to combat even the most complex cyber threats. With IronDefense, you can achieve unmatched visibility into your network, empowering your entire team to make quicker and more informed decisions. This advanced NDR solution enhances awareness of the threat landscape while boosting detection capabilities within your network infrastructure. Consequently, your Security Operations Center (SOC) team becomes more proficient and effective, utilizing the existing cyber defense tools, resources, and analyst expertise at their disposal. You will benefit from real-time insights across various industry threatscapes, human intelligence to identify potential threats, and advanced analysis of anomalies through the integration of IronDome Collective Defense, which correlates data among peer groups. Moreover, the platform includes cutting-edge automation features that implement response playbooks developed by top national defenders, allowing you to prioritize detected alerts based on risk and support your limited cybersecurity personnel. By leveraging these tools, organizations can significantly enhance their overall cybersecurity posture and resilience against evolving threats.

Tenable One offers a groundbreaking solution that consolidates security visibility, insights, and actions across the entire attack surface, empowering contemporary organizations to identify and eliminate critical cyber risks spanning IT infrastructure, cloud systems, essential infrastructure, and beyond. It stands as the only AI-driven platform for managing exposures in the market today. With Tenable's advanced vulnerability management sensors, you can gain a comprehensive view of every asset within your attack surface, including cloud systems, operational technologies, infrastructure, containers, remote employees, and modern web applications. By analyzing over 20 trillion components related to threats, vulnerabilities, misconfigurations, and asset data, Tenable’s machine-learning capabilities streamline remediation efforts by allowing you to prioritize the most significant risks first. This focused approach fosters necessary enhancements to minimize the likelihood of serious cyber incidents while providing clear and objective assessments of risk levels. In this rapidly evolving digital landscape, having such precise visibility and predictive power is essential for safeguarding organizational assets.

At PlexTrac, our goal is to enhance the effectiveness of every security team, regardless of their size or type. Whether you are part of a small business, a service provider, a solo researcher, or a member of a large security group, you will find valuable resources available. The PlexTrac Core encompasses our most sought-after modules, such as Reports, Writeups, Asset Management, and Custom Templating, making it ideal for smaller teams and independent researchers. Additionally, PlexTrac offers a range of add-on modules that significantly increase its capabilities, transforming it into the ultimate solution for larger security organizations. These add-ons include Assessments, Analytics, Runbooks, and many others, empowering security teams to maximize their efficiency. With PlexTrac, cybersecurity teams gain unmatched capabilities for documenting security vulnerabilities and addressing risk-related issues. Furthermore, our advanced parsing engine facilitates the integration of findings from a variety of popular vulnerability scanners, such as Nessus, Burp Suite, and Nexpose, ensuring that teams can streamline their processes effectively. Overall, PlexTrac is designed to support security teams in achieving their objectives more efficiently than ever before.

ThreatModeler™, an enterprise threat modeling platform, is an automated solution that reduces the effort required to develop secure applications. Today's information security professionals have a pressing need to create threat models of their organizations' data and software. We do this at the scale of their IT ecosystem and with the speed of innovation. ThreatModeler™, which empowers enterprise IT organizations, allows them to map their unique security requirements and policies directly into the enterprise cyber ecosystem. This provides real-time situational awareness of their threat portfolio and risks. InfoSec executives and CISOs gain a complete understanding of their entire attack landscape, defense-in depth strategy, and compensating control, which allows them to strategically allocate resources and scale up their output.

Stacklet is a Cloud Custodian-based solution that provides a complete out-of-the box solution that offers powerful management capabilities and advanced features for businesses to realize their potential. Stacklet was developed by Cloud Custodian's original developer. Cloud Custodian is used today by thousands of globally recognized brands. The project's community includes hundreds of active contributors, including Capital One, Microsoft, and Amazon. It is growing rapidly. Stacklet is a best-of breed solution for cloud governance that addresses security, cost optimization and regulatory compliance. Cloud Custodian can be managed at scale across thousands cloud accounts, policies, and regions. Access to best-practice policy sets that solve business problems outside-of-the box. Data and visualizations for understanding policy health, resource auditing trends, and anomalies. Cloud assets can be accessed in real-time, with historical revisions and changed management.

Hyperproof automates repetitive compliance operations so your team can concentrate on the bigger issues. Hyperproof also has powerful collaboration features that make it simple for your team to coordinate their efforts, gather evidence, and work directly alongside auditors from one interface. There is no more uncertainty in audit preparation or compliance management. Hyperproof gives you a complete view of your compliance programs, including progress tracking, program monitoring, and risk management.

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

Easily design, construct, oversee, and enhance secure, HIPAA-compliant healthcare applications driven by conversational AI solutions. The Orbita Prototype module facilitates no-code prototyping for conversation dialogues tailored for both voice and chat platforms. Users can share their designs and work collaboratively with project stakeholders while gathering valuable insights from end-users. The Orbita Experience Designer module allows developers to craft conversational applications using a low-code drag-and-drop interface, making it simple to utilize pre-built components for seamless integration with enterprise systems. Additionally, the Orbita Experience Manager module provides business and clinical professionals with tools to manage conversational experiences through intuitive ‘what you see is what you get’ (WYSIWYG) authoring tools and pre-designed templates for deploying surveys and other applications. Furthermore, the Orbita FAQ Hub module empowers users to efficiently create conversational voice and chatbot applications that focus on effective question-answering, all built upon a robust knowledge management framework. This comprehensive suite of modules ensures that healthcare organizations can swiftly adapt to the evolving needs of their patients and stakeholders.

Tackle the most significant obstacles that remote contact center teams face to provide outstanding sales and customer experiences. When frontline teams begin each day well-connected to tailored data, actionable insights, and behavioral cues, they are propelled towards excellence rather than disengagement. Frontline leaders are equipped with data-driven strategies that not only enhance their teams' performance but also allow them to manage more associates and customers without incurring additional costly leadership expenses. Empowering these high-performing teams with adaptive personas that emulate the best frontline associates and managers uncovers successful actions, behaviors, and patterns hidden within your operational data. As associates and leaders achieve improved sales and exceptional service, the effective strategies they employ are disseminated throughout the organization, amplifying the benefits experienced by these top-performing teams. This shared knowledge fosters a culture of continuous improvement and collaboration, ultimately driving the entire organization towards greater success.

Are you in search of a software solution that can alert you about current events in your business? Have you noticed that your low stock thresholds have been exceeded, a significant order has been made, or a vital customer is nearing their credit limit? The Alerting Software solution from Codeless Platforms alleviates the dependency on employees for monitoring and reporting potential issues by implementing sophisticated monitoring and alerting features across all your business applications. By integrating real-time advanced alerting capabilities into your systems, you can significantly lower your company's financial risks and boost employee productivity. This Notifications & Alerts feature enables you to automatically send out email and SMS messages around the clock, every day of the year. You can easily create both HTML and plain text notifications and alerts with a user-friendly editor, without the need for any coding. Moreover, you can distribute these notifications and alerts through various channels, including email, SMS, or compatible messenger APIs, ensuring your team stays informed no matter where they are. This comprehensive approach to alerting not only streamlines communication but also fosters a proactive environment within your organization.

Comprehensive Experience Management Platform (XMP) tailored for IT and Experience Level Agreements is transforming how organizations operate. On average, our clients have seen a remarkable boost in productivity by 26%. We assess the satisfaction and efficiency of over 1,000,000 employees across more than 130 nations. Understanding the current experiences of your workforce is essential. The continuous collection of high volumes of Experience Data, when integrated with your Operational Data, holds the key to success. Facilitating real-time sharing of Experience Data with colleagues, partners, vendors, and stakeholders fosters collaboration towards achieving shared objectives. This shift from intuition-based strategies to data-informed decision-making results in a more experience-centric IT department. Transitioning from Service Level Agreements (SLAs) to Experience Level Agreements (XLAs) creates a unified focus on common goals, allowing organizations to achieve desired outcomes and celebrate their successes. Our clients have consistently demonstrated the ability to enhance productivity by this significant margin. Together, we are paving the way for innovation alongside industry leaders.

Medigate is a leading company focused on enhancing security and clinical analytics within the healthcare sector, offering the premier IoT device security solution tailored specifically for medical environments. The company has dedicated resources to develop the largest database of medical devices and protocols, ensuring you have access to comprehensive device inventories and precise threat detection capabilities. Medigate boasts the industry's only specialized medical device security platform, which effectively identifies and safeguards all Internet of Medical Things (IoMT) devices linked to a healthcare provider's network. Unlike generic IoT security solutions, our platform is uniquely tailored to meet the specific requirements of medical devices and clinical networks, ensuring optimal protection. Our solution fortifies clinical networks by delivering thorough visibility into connected medical devices, allowing for risk assessment based on clinical context and anomaly detection according to manufacturers’ guidelines. Furthermore, it actively prevents malicious activities by seamlessly integrating with your existing firewalls or Network Access Control systems. In this way, Medigate not only protects healthcare environments but also enhances the overall safety and efficiency of patient care.

The Internet of Things (IoT) has resulted in an unprecedentedly vast attack surface, with around 80% of these devices being connected wirelessly. Current networks and organizations were not designed to cope with the enormous scale, rapid data flow, and extensive interconnectivity introduced by smart devices. Many companies continue to face challenges in pinpointing IoT devices in their settings, leading to significant security vulnerabilities. AirShield aims to bridge this gap by offering extensive visibility into the IoT and operational technology (OT) threat landscape, enabling the detection, assessment, and mitigation of risks posed by unmanaged, insecure, and misconfigured IoT devices. Through AirShield, users gain real-time, non-intrusive visibility, as well as thorough monitoring and safeguarding for a wide array of wireless devices, including those in the realms of IoT, the Industrial Internet of Things (IIOT), the Internet of Medical Things (IOMT), and various OT environments, regardless of the operating system, protocol, or connection method employed. Additionally, AirShield's sensors seamlessly integrate with the LOCH Machine Vision Cloud, eliminating the need for any on-site server installations. This innovative approach enhances security measures in an increasingly connected world.