Business Software for Oracle Cloud CX

DbVisualizer is one of the world’s most popular database clients. Developers, analysts, and DBAs use it to advance their SQL experience with modern tools to visualize and manage their databases, schemas, objects, and table data and to auto-generate, write and optimize queries. It has extended support for 30+ of the major databases and has basic-level support for all databases that can be accessed with a JDBC driver. DbVisualizer runs on all major OSes. Free and Pro versions are available.

Founded in 2008 by a trio of customer support experts, TeamSupport has built its ticketing and live chat platform on the belief that customers are the lifeblood of every business. Over the last two decades, we’ve grown alongside our customers, delivering new and innovative solutions that help them streamline their operations, work more efficiently, and most importantly, raise and maintain high levels of customer satisfaction. We’re constantly adding new AI and automation tools to help support agents spend less time managing repetitive tasks and more time building strong customer relationships that will allow their businesses to thrive well into the future.

appyReward is the best rewards-based mobile app. It can be integrated into your favorite marketing, survey or video platforms (Oracle Eloqua SurveyMonkey, SurveyMonkey Typeform, Mailchimp ActiveCampaign Zoom, SurveyMonkey), Zoom, SurveyMonkey, SurveyMonkey, SurveyMonkey, SurveyMonkey, Typeform and Mailchimp. The app allows you to deliver the most successful campaign at a much lower cost. You can instantly reward your audience by choosing the right gift, setting the best campaign budget, and tracking all results in real-time. AppyReward is an online survey tool that offers rewards You can encourage your respondents to complete your survey (SurveyMonkey Typeform Google Forms) by giving them the right gifts. These respondents' answers are likely to be relevant so you might want to offer them additional encouragement in return for completing the questionnaire. - Reward survey respondents either directly or via sweepstakes entries - You can purchase e-gift certificates or upload your corporate gift. Automate, monitor and control the distribution of your incentive programs - Launch campaigns in the US

Paradiso LMS, a top-rated eLearning platform, is trusted by training companies and educational institutions around the world. A complete learning management system. Paradiso LMS allows organizations to manage their eLearning efficiently via mobile, social, or video technologies. Our LMS features include gamification to motivate and engage learners, social learning for collaborative learning, blended learning, advanced reporting, advanced reporting, and e-commerce. The platform integrates seamlessly with more than 100 of the most popular business tools. We offer the following solutions: - User-friendly LMS - Custom course creations - Course catalog Virtual classroom platform - Mobile learning eLearning commerce - Customer training Training for partners - Customized eLearning Solutions - Game-based learning - Blended learning solutions

Introducing a versatile and free database management tool designed for developers, database administrators, analysts, and anyone who engages with databases. It offers compatibility with a wide range of popular databases, including MySQL, PostgreSQL, SQLite, Oracle, DB2, SQL Server, Sybase, MS Access, Teradata, Firebird, Apache Hive, Phoenix, Presto, among others. Recent updates include a new format configuration editor for the "Copy As" feature, enhanced performance through additional configurations in the filter dialog, and the ability to sort by column with fixed settings for smaller fetch sizes. Users can now benefit from case-insensitive filters, while the plaintext view has been improved by incorporating top and bottom dividers. Furthermore, the data editor has been rectified to address issues arising from column name conflicts with alias names, and the command for duplicating rows has been fixed for cases involving multiple selections. The context menu has been updated to include the edit sub-menu once again, and auto-sizing configurations for columns have been introduced. Additionally, the dictionary viewer has been corrected for use with read-only connections, and new features support current and selected row highlighting, which can be customized according to user preferences. This tool continues to evolve, ensuring that users have the best possible experience while working with their database management tasks.

NiCE CXone Mpower is a comprehensive AI platform built to transform customer experience operations. It brings together automation, agentic AI, analytics, and orchestration into one unified CX solution. The platform is designed to move organizations from reactive service to proactive, AI-driven engagement. AI agents handle customer intents end to end, reducing effort for both customers and agents. NiCE synthesizes real customer conversations to identify high-impact automation opportunities. Its cloud-native architecture supports scalability, reliability, and enterprise-grade security. Businesses can integrate their existing tools using low-code and no-code capabilities. Real-time and historical insights help leaders make faster, data-driven decisions. The platform supports voice, digital, and self-service channels with AI-enhanced interactions. NiCE CXone Mpower enables organizations to deliver consistent, high-quality experiences at scale.

Manage your planning and scheduling process with a tool that allows you to plan the production process in a way that lets you avoid wastes and lets you have the correct raw materials at the right moment in the right place. Gets immediate results such as increasing service level, reducing time losses, increasing productivity, avoiding missing materials and getting full control of your supply chain. Get this positive results with CyberPlan, the Advanced Planning and Scheduling Software (APS) used by the leading manufacturing companies to plan their productions on a daily basis. The APS software is used by manufacturing companies to plan and schedule their production process. In particular, companies that want to be competitive and to have full control of their supply chain use such tool to get ahead of competitors. Companies operating in MTS (Make To Stock), ATO (Assembly To Order), MTO (Make To Order) and ETO (Engineer To Order) production enviroments are taking major benefits from this software. Manufacturing companies that engineer and produce extremely complex products, accordingly to the customer requests are using this tool with big benefits, same as those companies making CPG.

Drive the expansion of your business and foster brand fidelity with Oracle CX Marketing, which is a comprehensive suite of digital marketing tools within Oracle Cloud CX designed for both B2B and B2C marketers. This solution empowers users to leverage real-time insights and customer signals for crafting tailored experiences. By integrating customer behaviors, transactions, and demographic information across various platforms such as marketing, sales, service, and back-office functions, organizations can design exceptional experiences for every customer. Gather information from a multitude of sources, implement intelligence on a grand scale, and utilize insights to provide personalized interactions at critical moments. This approach allows marketers to blend their intuition and creativity to orchestrate compelling campaigns and unforgettable customer experiences. Focus on high-value clients and individuals, enhance lead generation and its progression, increase customer loyalty and growth, and guarantee consistent and personalized communication across all channels and regions. Ultimately, this strategy not only boosts brand engagement but also positions your business for sustainable success in a competitive landscape.

ATSTimeWorkOnDemand is built for the cloud. ATS Cloud Human Capital Management is a complete solution connecting every human resource process from hire to retire. The application provides a consistent experience across devices, enables one source of truth for HR data to improve decision-making, and empowers you with market-leading innovation to address your needs today and into the future. This is what we call work made human.

Oracle Cloud Infrastructure (OCI) Object Storage allows users to securely keep any data type in its original format. Thanks to its inherent redundancy, OCI Object Storage is perfectly suited for developing contemporary applications that demand both scalability and adaptability, making it possible to merge various data sources for purposes such as analytics, backups, or archiving. Many businesses rely on OCI Object Storage to house their data and backups, which operates on resilient hardware designed for enhanced durability. The system actively checks the integrity of the data, promptly identifying and correcting any corruption by generating a new copy of the affected data. For long-term storage requirements, such as those driven by compliance, auditing needs, or log data, OCI Archive Storage offers the same API functionality as Object Storage, ensuring seamless integration and setup while being cost-effective at just one-tenth of the price. Moreover, the data within this system is continuously monitored for integrity, automatically repaired when necessary, and secured through encryption while at rest, reinforcing the overall security and reliability of the storage solution. This robust approach to data management ensures that enterprises can confidently store and access their vital information without worrying about data loss or corruption.

Azure NetApp Files (ANF) is a high-performance file storage solution designed specifically for core business applications within the Microsoft Azure ecosystem. This service simplifies the migration and operation of complex, performance-demanding, and latency-sensitive applications for enterprise line-of-business and storage experts without requiring any code modifications. ANF is frequently utilized as the foundational shared file storage in various scenarios, including the seamless migration of POSIX-compliant Linux and Windows applications, as well as critical systems like SAP HANA, databases, high-performance computing infrastructures, and enterprise web applications. With support for multiple protocols, it facilitates the effortless transfer of both Linux and Windows applications to Azure. Different performance tiers are available to ensure workloads align closely with their specific performance needs. Furthermore, deep integration with Azure guarantees a smooth and secure user experience, eliminating any learning or management challenges. Additionally, ANF holds leading certifications such as SAP HANA, GDPR, and HIPAA, ensuring that even the most demanding workloads can be safely migrated to Azure without concern. Overall, Azure NetApp Files stands out as a robust solution for enterprises looking to optimize their cloud storage capabilities.

Aptivio’s Buyer Intent AI platform is the future of sales. We leverage artificial intelligence to enhance inefficient and generic sales pipeline development processes through opportunity discovery, hyper-personalization, unified sales and marketing, and real-time actionable insights at every stage of the buyer lifecycle that drive revenue outcomes. ​

Immuta's Data Access Platform is built to give data teams secure yet streamlined access to data. Every organization is grappling with complex data policies as rules and regulations around that data are ever-changing and increasing in number. Immuta empowers data teams by automating the discovery and classification of new and existing data to speed time to value; orchestrating the enforcement of data policies through Policy-as-code (PaC), data masking, and Privacy Enhancing Technologies (PETs) so that any technical or business owner can manage and keep it secure; and monitoring/auditing user and policy activity/history and how data is accessed through automation to ensure provable compliance. Immuta integrates with all of the leading cloud data platforms, including Snowflake, Databricks, Starburst, Trino, Amazon Redshift, Google BigQuery, and Azure Synapse. Our platform is able to transparently secure data access without impacting performance. With Immuta, data teams are able to speed up data access by 100x, decrease the number of policies required by 75x, and achieve provable compliance goals.

Oversee all aspects of new subscriptions, renewals, and upgrades by integrating your CRM with back-office systems, thus gaining a comprehensive understanding of customers' buying patterns. Powered by machine learning, Oracle Subscription Management stands out as the sole fully integrated, cloud-based subscription management platform tailored for both product and service-oriented businesses, streamlining the administration of contracts, invoicing, and revenue management. Transform your organization with subscription services using a flexible solution that accommodates intricate products and services, along with capabilities for quoting, deal management, and customer self-service, all while reducing the burden of complicated administrative tasks and manual operations. Simplify intricate workflows across various systems and interaction points, thereby enhancing efficiency. Accommodate numerous engagement avenues across diverse pricing, delivery, and billing frameworks. Equip your sales and service teams with the necessary tools to seamlessly adjust, oversee, and renew deployment options, ensuring that they have everything needed for optimal customer interaction and satisfaction. This holistic approach not only boosts operational efficiency but also enhances customer relationships and retention in the long run.

Manage the efficiency and performance of your cloud operations seamlessly. With NetApp Cloud, you gain comprehensive insight into your applications and infrastructure. Utilizing Cloud Insights, you can effectively monitor, troubleshoot, and enhance all resources across your entire tech stack, whether hosted on-premises or in the cloud. Safeguard your most crucial asset—data—from ransomware attacks by leveraging early detection systems and automated threat responses. You can also receive alerts about potential misuse or theft of vital intellectual property by malicious actors, both from within and outside your organization. Maintain corporate compliance through audits of access and usage patterns related to your essential data, whether it resides on-premises or in the cloud. Achieve full-stack visibility over your infrastructure and applications from a multitude of collectors, providing a centralized overview. You won’t have to rush to discover new monitoring solutions each time a novel platform is integrated into your organization, allowing you to focus on innovation and growth instead. This streamlined approach ensures that you can respond promptly to any challenges that may arise.

The SQL Toolbelt by Redgate is the go-to suite of tools for developing and deploying SQL Server applications. This comprehensive package includes 13 essential products that enhance SQL Server development, backup processes, and monitoring capabilities. By utilizing these tools, you can significantly boost productivity, foster team agility, and ensure your data remains secure. Each day, countless SQL Server professionals depend on the SQL Toolbelt due to its dependable performance, user-friendly interface, and seamless integration with existing application development tools. With SQL Compare Pro, you can investigate the modifications made by your teammates, while SQL Source Control helps in sharing these changes across your team. Additionally, the SQL Toolbelt provides a complete record of alterations, detailing who made each change, when, and for what reason. Moreover, you can assess how your deployments affect the performance of your SQL Server through various deployment tools included in the SQL Toolbelt. Changes made during releases with SQL Compare or SQL Change Automation will be highlighted in SQL Monitor alongside critical performance indicators, ensuring that you stay informed about your database's health. Ultimately, these tools empower teams to maintain a high level of efficiency while managing their SQL Server environments effectively.

Skovik offers a comprehensive global expense management solution that streamlines the often tedious expense reporting processes for medium-sized businesses and larger enterprises, promoting compliance while enabling both employees and finance teams to devote more time to critical tasks. Employees can efficiently complete their expense reports in just three minutes on average, which allows them to redirect their focus to more significant responsibilities. The system facilitates submitting expenses from any location; users can easily take a photo of their receipts or forward them via email, and the AI-driven technology efficiently extracts all necessary data. Skovik also accurately calculates reimbursable amounts for various travel scenarios, whether they involve single or multiple destinations, while ensuring adherence to the latest rules and regulations. Users can conveniently compute mileage expenses by simply entering their starting point and destinations, whether for one-way trips or more complex multi-leg journeys. The platform stays updated with current rules and regulations, and it allows for the seamless retrieval of corporate card transactions and invoices from any financial institution through its open API. Additionally, Skovik helps users manage their spending effectively by matching card transactions with receipts, ensuring a comprehensive overview of all expenses. This level of automation not only enhances accuracy but also significantly reduces manual workload, ultimately benefiting the overall financial health of the organization.

Blings is an innovative video marketing solution that leverages its unique MP5 technology to convert static content into engaging, personalized video experiences that adapt to individual viewers in real time. This tool seamlessly connects with existing CRM and marketing platforms, allowing videos to automatically access user data such as names, loyalty points, and purchase histories, thus providing relevant content without the need for manual intervention. Users can create and customize videos using user-friendly no-code templates and dynamic data fields, incorporating interactive features like clickable calls to action and forms, while also fostering exploration paths within the videos that enhance two-way engagement. With the ability to distribute content across multiple channels, including email, SMS, push notifications, and websites, Blings ensures a broad reach for its interactive videos. The MP5 format is designed to be lightweight, enabling rapid loading times and the capacity to generate infinite unique video experiences from a single template, all while safeguarding user privacy by keeping personal information confidential. Additionally, Blings offers comprehensive analytics and AI-driven optimization tools that allow users to monitor viewer engagement effectively, ensuring continuous improvement and maximizing the impact of their video marketing strategies. Ultimately, Blings empowers marketers to create highly engaging video content that resonates with their audience on a personal level.

Ada is the omnichannel AI platform transforming customer service. Built to automate, scale, and elevate the customer experience, Ada’s generative AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion customer interactions since 2016. With Ada, organizations can eliminate long wait times through AI Voice, which provides natural, fast, and frustration-free phone support - no IVR menus required. AI Messaging powers personalized service across social, web, mobile, and SMS, while AI Email transforms inboxes by resolving 70% of customer emails automatically. Designed for enterprise use, Ada combines automation and intelligence with unmatched control, transparency, and security. The platform is HIPAA, SOC 2, and GDPR compliant, ensuring sensitive data is protected at every level. Through Ada Playbooks, businesses can automate complex SOP workflows - like refunds or trial extensions - with precision. Measure ROI with built-in analytics tracking CSAT, NPS, automation rates, and other KPIs that matter most. With robust APIs and out-of-the-box integrations, Ada fits seamlessly into any tech stack. Discover how Ada reduces costs, scales customer service, and delivers faster, higher-quality support - without compromising brand voice or experience.

Oracle Big Data Preparation Cloud Service is a comprehensive managed Platform as a Service (PaaS) solution that facilitates the swift ingestion, correction, enhancement, and publication of extensive data sets while providing complete visibility in a user-friendly environment. This service allows for seamless integration with other Oracle Cloud Services, like the Oracle Business Intelligence Cloud Service, enabling deeper downstream analysis. Key functionalities include profile metrics and visualizations, which become available once a data set is ingested, offering a visual representation of profile results and summaries for each profiled column, along with outcomes from duplicate entity assessments performed on the entire data set. Users can conveniently visualize governance tasks on the service's Home page, which features accessible runtime metrics, data health reports, and alerts that keep them informed. Additionally, you can monitor your transformation processes and verify that files are accurately processed, while also gaining insights into the complete data pipeline, from initial ingestion through to enrichment and final publication. The platform ensures that users have the tools needed to maintain control over their data management tasks effectively.

Capture the attention of your customers with a digital assistant powered by AI that offers a bespoke experience, while providing valuable insights to enhance your sales, service, and marketing initiatives. Oracle Digital Assistant transcends the capabilities of a typical chatbot, offering solutions across every customer interaction point. By enhancing conversational customer experiences, it fosters stronger relationships through personalized interactions on a large scale. Built upon Oracle’s advanced cloud infrastructure, Oracle Digital Assistant utilizes artificial intelligence and natural language understanding (NLU) to streamline both customer acquisition and retention efforts. It intelligently automates various tasks, including responding to informational inquiries and delivering tailored recommendations based on user profiles and context. This ensures that customers and internal sales teams have effortless access to crucial information and processes via both text and voice. Businesses utilizing Oracle Cloud CX can seamlessly integrate Oracle Digital Assistant across various applications, allowing sales teams to generate tailored quotes using simple voice commands. By doing so, organizations can improve efficiency and responsiveness, ultimately leading to enhanced customer satisfaction.

Oracle Partner Relationship Management delivers a customized partner portal that facilitates collaboration between channel managers and partners for lead sharing, deal registration, and quote creation. This comprehensive solution ensures a seamless and interconnected partner experience, empowering businesses to expand their partner sales networks and boost revenue. Additionally, it allows for the development of tailored portals where channel managers and partners can work together on various aspects such as lead-to-quote management, business strategy, and workflows from requests to claims. With a flexible partner portal, organizations can provide personalized channel management alongside a branded user interface, emphasizing the importance of brand representation for both the business and its partners. It is crucial to understand and enhance partner performance within a dynamic and complex market landscape. Oracle equips channel managers with an all-encompassing view of partner performance as well as the effectiveness of the entire channel program. Furthermore, this platform enhances results by offering a full suite of tools that cover everything from onboarding and collaborative marketing efforts to comprehensive lead management. Ultimately, this integrated approach to partner relationship management strengthens business relationships and drives growth in sales channels.

Enhance the effectiveness of your campaigns by leveraging enriched third-party data to effortlessly create audience segments. With Oracle Audience Segmentation, you gain access to customer analytics that facilitate the prediction and assessment of campaign performance. You can navigate your customer data seamlessly without the need for SQL, thanks to intuitive drag-and-drop tools that simplify the segment building process and incorporate essential information for personalizing each message. Utilize aggregated customer values to tailor your marketing efforts, allowing you to easily filter and identify your top 15% of buyers or target the least engaged web visitors. This streamlined approach not only saves time but also boosts the precision of your targeting strategies. You can quickly gauge the size of an audience without enduring long wait times for query results. Waterfall segmentation further enables you to construct and prioritize segments within an audience, ensuring that customers are matched with goal-oriented and relevant content. Moreover, this segment data is automatically included when you distribute the audience to external platforms, such as Responsys Campaign Management, enhancing your campaign’s overall effectiveness and reach. By integrating these advanced features, you can maximize the potential of your marketing initiatives and drive better results.

Variant is an online configurator developed on the Autodesk Forge platform, specifically designed for manufacturing clients aiming to enhance their quotation and design-to-manufacturing workflows. It transcends traditional Configure, Price, Quote (CPQ) systems, enabling users—including internal sales teams, potential customers, and dealers—to effortlessly make product selections via an easy-to-use web interface from virtually any location. The outcome is a 3D model that can be viewed interactively, along with a corresponding bill of materials and a polished quotation. Being web-based means that Variant requires no installation, providing convenient access for all team members and customers at any time and from anywhere. By optimizing the quotation and design-to-manufacturing processes, Variant not only boosts sales but also minimizes engineering cycle times. Additionally, it generates detailed professional quotations and other customizable outputs, such as a precisely configured model, in a timely manner, enhancing overall efficiency. This capability allows manufacturers to respond to customer needs more swiftly and effectively.

An all-encompassing API Lifecycle Management solution enables agile API development while facilitating easy monitoring of key performance indicators. It allows for true hybrid API development, whether in the cloud or on-premises, showcasing a modern and flexible design that incorporates the latest security measures. Rapid innovation can significantly enhance operational efficiency, ultimately boosting profitability. It is crucial to maintain the most current security policies to safeguard your data. By utilizing a unified integration tool, you can achieve seamless portability between cloud and on-premises deployments. Additionally, manage your cloud services effectively with specialized cloud tools that simplify administrative tasks such as backup, restoration, scaling up or down, and more. Full administrative control of the SOA server is accessible via a web-based console, while SSH access to virtual machines ensures secure and efficient management. This comprehensive approach to API management not only optimizes performance but also enhances the overall user experience.