Business Software for Freshdesk

Cyphercor is a two factor authentication provider that offers a best-in-class solution that's effortless, intuitive, and cost-effective called "LoginTC". LoginTC adds an additional layer of security to your systems and applications including VPNs, Firewalls, remote desktop, active directory, and more. LoginTC offers a wide range of two factor options for end-users to authenticate, including SMS, email, push notifications, hardware tokens, U2F, OTP, bypass codes, and more. LoginTC can help you reduce your insurance costs and meet compliance regulations with ease.

The 1st AI-powered strategy management platform that brings strategy, teams, and data together in one place helping organizations create strategic agility. Quantive is a trusted partner for over 800 organizations and close to 100,000 users in more than 75 countries. Red Hat, Adobe and Societe Generale are just a few of the clients. We believe that organizations can only succeed if they are 100% committed to a cross-functional framework for sensing disruptions and adapting strategy. Quantive is here to help you if you are dedicated to achieving your mission.

Impartner unlocks the potential of your partner ecosystem by helping you Manage, Optimize and Accelerate every step of the partner journey. Our platform supports industry-leading global enterprises, including several CRN 5-S Award-winning channel programs and designated Chief Partner Officers. At Impartner, you can be confident in knowing that not only are your business needs being supported by our innovative solutions but that you are also in excellent company.

Spinify makes hitting sales goals exciting. Our sales gamification platform turns KPIs into live competitions, instant recognition, and rewards that keep teams motivated, accountable, and performing at their best—whether in the office, remote, or hybrid. Motivate & Engage Your Team Sales teams thrive with clear goals, real-time feedback, and the drive to win. Spinify uses real-time leaderboards, challenges, and achievements to make performance visible and inspire healthy competition. Reps always know where they stand and how to reach the top. Celebrate Wins Instantly Recognition fuels motivation. Spinify automates celebrations with personalized messages, music, badges, and confetti. Whether it’s closing a deal, logging calls, or hitting an activity target, every success gets the spotlight it deserves. Custom Competitions That Fit Your Goals Every business is unique. Spinify lets you fully customize competitions, KPIs, and rewards so they align with your sales process and company culture. Run individual or team-based challenges, set short sprints or long-term goals, and adjust incentives to keep performance high. AI-Powered Coaching for Faster Growth Great sales leaders don’t just track numbers—they coach. Spinify’s AI Coaching Agent analyzes performance trends, highlights strengths and opportunities, and provides actionable insights to help reps improve faster while maintaining healthy engagement. Why Sales Teams Love Spinify Real-time visibility drives accountability Automated recognition keeps morale high Custom gamification fits your strategy AI coaching accelerates improvement Trusted by GE Appliances, Re/MAX, Amica, and Dialpad, Spinify has powered over 1.5 million leaderboards to boost engagement, productivity, and revenue.

Bybrand is an email signature manager that makes creating signatures for your entire team quick and easy. The platform offers time-saving features, a large collection of templates, HTML editors, integration with the leading tools, and collaborative features to streamline the signature creation process. Key features: - Modern email signatures templates; - Rich editor without form fill out; - Integrations like Google Workspace, Zoho, and Freshdesk; - Bulk updates and Bulk actions to save time; The Bybrand was built to eliminate wasting time by jumping on different platforms and services to create uniform email communication inside your company.

FileCloud is a hyper-secure EFSS (enterprise file sync and share) platform providing industry leading compliance, data governance, data leak protection, data retention and digital rights management capabilities. FileCloud is a leader in content governance and collaboration for unstructured data, trusted and used worldwide across Global 1000 enterprises, educational institutions, government organizations, and service providers. Granular control of content sharing is fully integrated into the stack through comprehensive audit logs and access permissions, and the Compliance Center helps with regulations like GDPR, HIPAA, and NIST 800-171 (among others). FileCloud also provides Zero Trust File Sharing® an industry first innovation that allows users to share sensitive data via an encrypted zip file that cannot be accessed by unauthorized users, even in the event of a data breach. FileCloud helps customers solve complex challenges in enterprise file sharing, privacy, compliance automation and governance across public, private, and hybrid cloud environments. In addition to its enterprise file sharing solution, FileCloud’s product portfolio also includes Signority (acquired in May 2024), a Canadian-based e-signature and document workflow platform.

YouScan, a social media listening platform that uses image recognition technology, is powered by YouScan. It allows agencies and enterprises to instantly access customer conversations online. Users can seamlessly complete the most difficult tasks with ease thanks to smart alerts, trend detection, sentiment analysis and smart alerts. Major brands like L'Oreal and Nestle use YouScan to efficiently identify potential customers.

Einpix is a powerful and easy-to-use solution built for the fast-paced demands of HVAC, facility maintenance, and field service industries. It helps teams manage daily operations with ease—streamlining communication between technicians, clients, suppliers, and property managers while improving oversight across multiple job sites. Whether you're handling maintenance requests, tracking defects, or coordinating field teams, Einpix keeps everything organized and on schedule. Accessible via both web and mobile apps—and available in English, Lithuanian, Russian, and Polish—Einpix enables real-time updates from the field, ensuring your entire team stays aligned no matter where they are. Trusted by service professionals across Europe, and beyond, Einpix has been featured at industry events like TECHNOPĖLNAS and EXEX, and was nominated for “Best Mobile App 2018” by LOGIN. Start working smarter, responding faster, and delivering top-tier service with Einpix today. Einpix is suitable for installation, service, repair, cleaning, facilities maintenance services, construction, fire, work safety, merchandising, and other FSM businesses.

StarfishETL is a Cloud iPaaS solution, which gives it the unique ability to connect virtually any kind of solution to any other kind of solution as long as both of those applications have an API. This gives StarfishETL customers ultimate control over their data projects, with the ability to build more unique and scalable data connections.

Solvemate enables brands to deliver quality customer service through meaningful conversations. Our automation platform is powered by smart conversational AI that allows companies to create highly personalized chatbot conversations at scale. Solvemate’s unique conversation engine learns, integrates and resolves requests faster. Brands benefit with increased customer satisfaction, reduced costs, and actionable insights. Solvemate is trusted by brands such as On, musicMagpie, egym, JustPark.

Establishing and maintaining robust customer relationships is essential for enhancing customer retention and reducing acquisition costs. Kilterly plays a pivotal role in facilitating the development of enduring customer connections. Our advanced data analysis engine identifies engaged customers, those who are indifferent, and those at risk of leaving. We have crafted a proprietary survey tool tailored for customer success, which features an innovative method for gauging customer sentiment through their feedback. We empower you to routinely and discreetly assess how likely your customers are to recommend your business or product by measuring Net Promoter Score (NPS). Additionally, Kilterly offers automated communication capabilities that enable you to design campaigns and manage tasks, elevating both the onboarding process and ongoing customer relationship nurturing. Our platform provides the flexibility to select specific customer segments to engage with at the most opportune moments, utilizing various segmentation criteria. You can effectively structure your team’s workflow to ensure that every customer interaction is meaningful and impactful. Consequently, Kilterly not only enhances your understanding of customer needs but also equips you with the tools to respond proactively to them.

Ybug empowers users of websites to provide visual feedback by sending annotated screenshots, while also automatically gathering relevant contextual details about their browsing environment. With Ybug, you can access vital information to address any bugs effectively. Alongside the user’s feedback, Ybug captures essential data such as browser environment details and Javascript console outputs. Users have the capability to take screenshots, annotate specific areas, and utilize a virtual pencil to draw or add shapes like arrows and rectangles. Furthermore, Ybug seamlessly integrates with your brand, allowing you to customize its colors, text, languages, and more to match your style. This comprehensive tool ensures that you receive all the necessary information to resolve issues efficiently. Ybug automatically gathers environment details, including the site URL, user’s browser type, operating system, and display dimensions, while also recording any Javascript errors and console output. As a result, debugging becomes an effortless task, enabling quicker resolutions and improved user experiences.

Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.

SmatBot is a user-friendly platform that enables you to create tailored conversational bots without any coding skills, perfect for tasks such as lead generation, live chat assistance, interactive landing pages, surveys, inquiries, appointments, and gathering feedback or suggestions for your business. By adding SmatBot to your website, you can streamline visitor interactions and enhance engagement, resulting in a twofold increase in your data collection efforts. Additionally, you can incorporate SmatBot into your messenger service to automate communication with your audience, providing updates, following up on inquiries, and managing WhatsApp business conversations effortlessly. Furthermore, integrating SmatBot into your mobile application means you can ensure constant customer support without the stress of manual responses, allowing you to focus on other essential aspects of your business. Overall, SmatBot not only simplifies customer interaction but also elevates the efficiency of your business operations.

ScreenPal offers accessible and easy-to-use tools that empower creators to capture ideas, share knowledge, engage viewers, and assess understanding through video. Our comprehensive solution includes tools for screen recording, screenshots, video and image editing, interactive video, and video and image hosting. ScreenPal (formerly known as Screencast-O-Matic) is the go-to video creation and sharing solution for everyone. Trusted by Fortune 100 companies and 98 of the top 100 universities in the United States, we have built a global community that has captured and shared over 100 million videos since 2006. Our product suite includes intuitive desktop and mobile apps for screen capture, video and image editing, and video messaging with our free Chrome extension. Additionally, our secure cloud-based hosting platform allows organizations of all sizes to manage, brand, and share content. With video analytics and interactive features like embedded quizzes, ratings, and polls, you can effectively engage any audience. ScreenPal seamlessly integrates with popular learning management systems and business tools. We offer SSO support, user management, and robust privacy and security controls.

Acefone (founded in 2019) is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including: -Interactions Hub -Contact Center Studio -API Connect -Campaigns These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer's journey. Based in Gurgaon, we serve over 5,000 global businesses with the support of a dedicated team of 200+ professionals across Gurgaon, Mumbai, and Bangalore. We deliver seamless communication through industry-leading integrations, ensuring a customer experience that is both efficient and effective. Our ISO 27001 certification attests to our commitment to top-tier security, backed by a 99.95% uptime guarantee. Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands.

Embedded iPaaS allows you to concentrate your resources on delivering the customer's needs and keeping them happy. Appmixer makes it easy to customize integrations. This allows you to concentrate on solving customer problems and meeting their needs. Our drag-and-drop interface with SDK makes it easy to integrate data sources and create automated workflows. Appmixer saves time and allows you to access the most popular online apps. However, you can still add your own connector to connect with any private or public API. Appmixer, an on-premise software, will ensure that you have full control over the data of your customers.

Onlizer is a versatile cloud-based platform designed for seamless integration and automation. It enables users to create efficient, scalable, and robust solutions while potentially saving up to 60% in costs, all without requiring any coding skills. The process of developing applications for your business has been simplified significantly. With an intuitive point-and-click interface, app creation becomes accessible to everyone, regardless of technical expertise. You can automate integrations between your preferred applications and services for tasks such as receiving notifications, synchronizing files, gathering data, generating reports, and much more. Onlizer is capable of automating processes that you may currently be managing manually or are unable to address effectively. Its functionality extends beyond merely connecting apps or services; it can also manage data transfer and transformation, schedule actions, and automate decision-making processes. Operating around the clock without the need for your intervention, Onlizer is designed to be reliable and efficient, ultimately freeing up your valuable time. Additionally, the platform offers pre-built application templates that facilitate quicker integrations, allowing you to achieve your objectives with less hassle. Simply choose a template, configure your service connections in just a few clicks, and relish the outcomes as Onlizer streamlines your workflows.

Manage your business projects efficiently with Jira Work Management, previously known as Jira Core, which provides a comprehensive view of all project details. This software aids in organizing your team and projects effectively, starting with a defined workflow that allows for seamless task tracking. The Cloud version of Jira Work Management offers boards that visually represent workflows, enabling you to easily move tasks from pending to completed status. Task management is simplified with all essential elements like statuses, comments, and attachments conveniently located in one interface. This ensures that everyone stays informed about the project's specifics without the need for constant emails or meetings. Additionally, real-time notifications alert you when your input is required, making it easy to monitor task progress and workload distribution among team members. With Jira Work Management, you can keep tabs on your team's projects through various methods, including concise overviews and personalized dashboards, enhancing overall productivity and collaboration. Furthermore, the ability to customize views allows teams to adapt the software to their unique workflow needs.

Inserve eliminates tedious tasks for IT service providers, consolidating all relevant information into a single, easily searchable platform. Now, you can register and invoice your time effortlessly, leading to improved cash flow and increased profits. You want to accomplish your work swiftly and accurately, and our ticketing system enables you to maintain clarity while executing tasks efficiently. Instead of wasting time cutting and pasting text or endlessly scrolling through emails, you can finally centralize all license details, updates, and manuals in one location, making them easy to locate. Moreover, the ticket history allows you to track issues with specific PCs, facilitating timely replacements when necessary. Tracking registered hours is crucial for your business, yet it's often a tedious task that no one enjoys. With Inserve, logging hours and products becomes a seamless process, significantly enhancing your overall productivity and allowing you to focus on what truly matters. This way, you can dedicate your time to more important aspects of your work, knowing that administrative tasks are handled efficiently.

Dealtale stands out as the pioneering No-Code platform for data exploration. We recognize the challenges and inefficiencies that arise from juggling numerous complex digital tools, which is why we developed a solution that seamlessly integrates and organizes data for analysis, offering teams an incredibly straightforward interface to obtain quick insights without the need for coding, managing data silos, or dealing with outdated data frameworks, data science, or engineering concerns. This innovative platform empowers marketing, sales, and customer success teams to conduct extensive analyses of customer journeys. Our unique technology aggregates every customer interaction across various channels including social media, paid ads, websites, emails, and meetings into a centralized customer data hub, enabling the formulation of data-driven, customer-focused revenue strategies. By utilizing advanced predictive modeling, organizations can enhance their ROI and revenue by identifying the optimal allocations for their marketing expenditures. Furthermore, connecting a multitude of business applications, such as CRM systems, marketing automation tools, websites, and advertising platforms, to Dealtale is a straightforward process that enriches data accessibility and usability. Ultimately, Dealtale not only simplifies data exploration but also fosters a deeper understanding of customer behavior and preferences.

Support your customers as if you have a personal connection with them. Create engaging guides that assist your customers in achieving activation, resolving issues, and finding success based on their individual needs. Stonly simplifies the process of developing, sharing, and accessing knowledge, ensuring your team has the necessary resources and solutions to thrive. With Stonly, you can provide immediate, tailored assistance exactly when and where it is required. The platform features a robust collection of onboarding and adoption tools that merge detailed user data with real-time user actions, guiding them on customized paths toward their goals. These interactive guides are designed to adapt to each customer's unique preferences, enhancing their overall experience. Our versatile widget empowers customers to access personalized guidance whenever they need it, no matter their location. Easily integrate Stonly into your existing customer support, data management, and knowledge-sharing platforms to maximize its impact. This seamless integration fosters a more efficient support experience while ensuring that your customers feel valued and understood throughout their journey.

Become part of the expanding network of integration experts utilizing Martini™ for quicker integration solutions. Gloop streamlines the tedious tasks involved in developing services for application and data integration, API creation, and data management, significantly reducing the workload. It simplifies various essential development functions, including data mapping and transformation, array iteration, implementation of if-else and switch-case logic, external code invocation, parallel job execution, and much more. Additionally, Flux serves as Martini’s event-driven workflow engine designed for orchestrating asynchronous workflows and triggering events in Gloop microservices. With Flux, you can call Gloop microservices either sequentially, passing outputs from one to the next, or concurrently, while Flux expertly tracks the state of each execution. The creation of Flux workflows is intuitive, allowing users to visually construct them by dragging states onto a canvas and selecting the Gloop microservices to be executed at each state invocation, fostering a user-friendly experience. This innovative approach not only enhances productivity but also encourages collaboration within the integration community.

Ketch is the AI Privacy Company. Built by the founders who led GDPR compliance for Salesforce Marketing Cloud, Ketch is permissioning infrastructure that helps businesses collect and use people's data responsibly — respecting consent and preferences, meeting privacy requirements, and ensuring all data is AI-ready. The problem Ketch solves is real and growing. AI turns data into a compounding competitive advantage while simultaneously expanding the surface area of risk. Marketing tools assume permission is handled elsewhere. Privacy tools are compliance-first, not growth-first. The result: enterprises are forced into a false choice between data growth and data governance. Ketch closes that gap. The platform operates across three layers. First, discovery — see everything. Ketch observes what data exists, where it flows, how it's collected, and whether consent is actually being honored. Second, permissioning — control everything. Consent, rights, policy, and intended use are enforced in real time across systems. Third, activation — use everything, safely. Permissioned data powers AI pipelines, advertising, and personalization without regulatory or reputational risk. Core capabilities include consent management with 400+ no-code configurations, automated data subject rights, front-end data observability via Data Sentry, server-side permission storage via Permission Vault, and AI governance via AI Sentry — which monitors, enforces, and audits every AI interaction against consent and rights signals. 3,500+ businesses trust Ketch. 67.2 billion consent transactions processed per month. Rated #1 Consent Management Platform on Gartner Peer Insights (4.8/5) and a G2 Grid Leader for Enterprise. Used by Chipotle, Forbes, Paramount, Hasbro, Equifax and more.

MojoAuth - Passwordless Authentication Leader & CIAM Innovation Platform MojoAuth is the leading passwordless authentication platform that eliminates password security risks with magic links, OTPs, passkeys, and biometric authentication. Deploy secure, frictionless login experiences in days with 40% cost reduction and 300% faster user adoption rates. About MojoAuth: MojoAuth revolutionizes digital security by completely eliminating passwords from authentication workflows. As a specialized passwordless authentication platform, MojoAuth addresses the fundamental security vulnerability that causes 81% of data breaches: stolen or weak passwords. The platform provides magic links, OTPs, WebAuthn passkeys, and biometric authentication through a unified API that integrates seamlessly with existing systems. Core Mission: Transform authentication from a security liability into a competitive advantage by making passwordless authentication accessible, secure, and frictionless for businesses of all sizes. Key Differentiators: - Complete Password Elimination: No password options anywhere in the system - passwordless by design - Unified API Architecture: Single consistent API for all authentication methods across platforms - No-Code Deployment: Deploy FIDO2-certified passkeys in under 7 days without coding - Existing System Enhancement: Integrate with current auth systems without rebuilding infrastructure - Proven ROI: 40% cost reduction, 300% adoption increase, 70% faster login times Passwordless Authentication Market Leadership: MojoAuth leads the specialized passwordless authentication segment within the broader $25.21 billion CIAM market. While enterprise platforms focus on comprehensive identity management, MojoAuth d