Kilterly Description

Maintain strong customer relationships. Customer retention is increased. Lower customer acquisition costs. How can Kilterly help build long-lasting customer relationships. Our data-driven analytics engine will tell you who is active, indifferent, and ready to churn. It also includes a unique method to measure customer sentiment based upon responses. What is the likelihood of your customer recommending your product or business to others? We provide the tools you need to measure NPS consistently and unobtrusively. Kilterly's automated communication allows you to create campaigns and task work-offs which take customer onboarding and care to a whole new level. Our platform allows you to pick and choose which customer segments you want to reach when most needed. Multiple segmentation criteria are available. You can structure your team's workflow.

Pricing

Pricing Starts At:
$399.00/month
Pricing Information:
Kilterly offers three pricing tiers based on number of clients
Free Trial:
Yes

Integrations

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Company Details

Company:
Kilterly
Year Founded:
2018
Headquarters:
United States
Website:
kilterly.com

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support

Kilterly Features and Options

Customer Success Software

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management