Inserve Description
Inserve eliminates tedious tasks for IT service providers, consolidating all relevant information into a single, easily searchable platform. Now, you can register and invoice your time effortlessly, leading to improved cash flow and increased profits. You want to accomplish your work swiftly and accurately, and our ticketing system enables you to maintain clarity while executing tasks efficiently. Instead of wasting time cutting and pasting text or endlessly scrolling through emails, you can finally centralize all license details, updates, and manuals in one location, making them easy to locate. Moreover, the ticket history allows you to track issues with specific PCs, facilitating timely replacements when necessary. Tracking registered hours is crucial for your business, yet it's often a tedious task that no one enjoys. With Inserve, logging hours and products becomes a seamless process, significantly enhancing your overall productivity and allowing you to focus on what truly matters. This way, you can dedicate your time to more important aspects of your work, knowing that administrative tasks are handled efficiently.
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ManageEngine ServiceDesk Plus
Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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Kiperfy
Kiperfy enhances the connection between your property and its users, whether it's residential or commercial. We bridge the gap between administration and users through our innovative technology, fostering a sense of community with improved communication, transparency, and control. Quickly and easily register both property and administration information, while efficiently managing income and expenses through bulk uploads. Create organized files and utilize various modules for enhanced oversight. When users are registered, they gain immediate access to their units, as well as important updates, calendars, support tickets, and additional resources. Promote offerings or services within your property's private group by creating advertisements, and keep your community informed with instant newsletters. Additionally, catalog all equipment and machines via unique QR codes, and efficiently handle user and technician tickets. Stay connected with your community members and streamline payments for maintenance or rent directly through the app or website for added convenience. With Kiperfy, managing properties becomes simpler and more efficient, ensuring a seamless experience for all involved.
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Pricing
Pricing Starts At:
€39 per user per month
Pricing Information:
billed annually
Free Trial:
Yes
Company Details
Company:
Inserve
Year Founded:
2019
Headquarters:
Netherlands
Website:
inserve.nl/
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Product Details
Platforms
Web-Based
Types of Training
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support
Inserve Features and Options
Help Desk Software
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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