Best Network Management Software for Freshdesk

Streamline intricate network management processes using Auvik's automation-centric platform. Auvik equips IT teams with essential tools and insights for effective monitoring, optimization, and protection of their networks, featuring dynamic mapping and proactive troubleshooting capabilities. The platform offers real-time visibility, timely alerts, and smart reporting to decrease manual workload, lower risks, and guarantee peak network performance.

NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services, applications, websites, logs, telemetry, and network traffic across distributed environments. NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Policy-based monitoring automatically applies monitoring settings, Monitoring Packs, thresholds, and alerts to matching devices and systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics. NetCrunch provides real-time dashboards and automatic Layer 2 and routing topology maps for visibility into network status and performance. Network traffic analysis supports NetFlow, sFlow, IPFIX, and other flow technologies. Its alerting system supports event correlation, dependency-aware suppression, predictive thresholds, escalation, and 40+ automated response actions, including scripts, notifications, API calls, and integrations with external systems. Distributed Monitoring Probes extend monitoring to remote and isolated locations. NetCrunch also provides a REST API for integration and automation with external IT management, service management, and operational systems. NetCrunch is self-hosted on Windows Server and can monitor on-premises, air-gapped, cloud, and hybrid IT environments.

ManageEngine OpManager Nexus is an enterprise-grade full-stack observability and IT operations management platform built to help organizations monitor, manage, and optimize modern IT infrastructure environments. The platform combines application performance monitoring, network monitoring, infrastructure management, traffic analysis, security analytics, and configuration management into one centralized observability solution. OpManager Nexus leverages AI and machine learning technologies to provide intelligent event correlation, anomaly detection, performance analytics, and automated operational insights that help IT teams reduce downtime and improve system reliability. The platform delivers real-time visibility across applications, servers, databases, networks, cloud environments, virtualization systems, and distributed infrastructure through unified dashboards and advanced monitoring tools. OpManager Nexus supports NetOps, DevOps, Site Reliability Engineering (SRE), and IT operations teams by helping them automate incident response, optimize resource allocation, monitor user experience, and identify performance bottlenecks proactively. The platform also includes advanced capabilities such as distributed transaction tracing, digital experience monitoring, root cause analysis, vulnerability remediation, IP address management, and firewall management. Enterprise features provide support for distributed network monitoring, high availability, scalability, real-time multi-site alerts, and centralized observability for large-scale IT environments. OpManager Nexus integrates with major technology ecosystems including AWS, Azure, Google Cloud, Kubernetes, Jenkins, Grafana, Splunk, Datadog, Prometheus, GitHub, VMware, and ServiceNow.

Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.

Hybrid SIEM solutions combine real-time log monitoring with comprehensive system and network monitoring to provide users with a complete view of their servers, endpoints, and networks. The security event log normalization and correlation engine with descriptive emails alerts provides additional context. It presents cryptic Windows security incidents in easy-to-understand reports that provide insight beyond what is available as raw events. EventSentry's NetFlow component visualizes network traffic and can detect malicious activity. It also provides insight into bandwidth usage. EventSentry's ADMonitor component makes it easy to keep track of Active Directory changes. It records all changes to Group Policy objects and provides a complete user inventory that can be used to identify old accounts. There are many integrations and multi-tenancy options.

We hold the view that the contemporary IT landscape has become overly intricate, disjointed, and costly. Netreo offers unparalleled network monitoring, analytical, and intelligence solutions in a user-friendly and low-maintenance format. The significance of great design diminishes if it is not embraced by users; thus, true excellence is defined by how well a product is utilized. Our goal is to enhance engagement, drive adoption, and ensure complete utilization of our tools. We achieve this by strategically packaging and pricing our offerings for easy access, engaging with our customers to align with their usage patterns, and continuously refining our products based on their feedback. This iterative process is aimed at establishing ourselves as an essential part of their operations. In today's environment, IT teams face the daunting task of incorporating new technologies into their existing systems while managing their longstanding legacy requirements. The complexity and diversity of business technology stacks have reached unprecedented levels, making them harder to oversee than ever before, which is why we remain committed to simplifying the experience for our clients.