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ease
features
design
support

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Description

Allswers transforms subjective views into actionable business insights, serving as an experience management platform designed to enhance decision-making through real-world data. By generating impactful surveys, it not only fosters stronger customer and employee loyalty but also assesses the effectiveness of various processes. We assist in crafting surveys that yield distinctive insights into the experiences of your most vital stakeholders. Our solutions focus on quantifying the value of your company's processes while automating the monitoring of customer interactions for a better grasp of their behaviors. Additionally, we help you assess the attributes, benefits, and values that consumers link to your brand. Managing employee engagement is also a priority, as it can significantly elevate productivity levels. We keep track of quality indicators to ensure compliance with established standards. Experience management is key in pinpointing growth opportunities, and we streamline tasks by creating automatic workflows and integrations that facilitate valuable insights. Ultimately, Allswers empowers organizations to harness feedback effectively and drive continuous improvement.

Description

Utilize bulk SMS messaging, automated trigger words, and impactful pulse surveys to enhance employee engagement, dedication, and safety. Enable your remote workforce to flourish by fostering opportunities for increased interaction and feedback. As remote work gains traction, it also presents challenges that can affect productivity, collaboration, and overall job satisfaction. By sending bulk text messages and emails, you can boost employee engagement effectively. Incorporate pulse surveys into your people strategy to pinpoint specific areas for enhancing the employee experience and overall satisfaction. In urgent situations, simply text a designated trigger word to a specific number, and your pre-set message will be dispatched automatically. Effortlessly design and distribute SMS and email campaigns to either individual employees or groups, with the flexibility to send them right away or schedule them for a more convenient time. This approach not only streamlines communication but also fosters a sense of community and connection among remote teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axis LMS
Mailchimp
Make
Microsoft Power BI
PrestaShop
Salesforce
Shopify
WooCommerce
Zapier
Zoho CRM

Integrations

Axis LMS
Mailchimp
Make
Microsoft Power BI
PrestaShop
Salesforce
Shopify
WooCommerce
Zapier
Zoho CRM

Pricing Details

€85 per user per month
Free Trial
Free Version

Pricing Details

$0.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

allswers

Country

Spain

Website

www.allswers.com

Vendor Details

Company Name

finfo

Founded

2014

Country

United Kingdom

Website

www.finfo.io

Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

NPS

Wireless Expense Management

CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting

Alternatives

Alternatives