eNPS Description

We provide the most straightforward solution for distributing Employee Net Promoter Score® Surveys, allowing you to send them monthly or quarterly through text messages or email. For employees working in remote locations, relying solely on email surveys can be ineffective; that’s why we stand out as the sole provider offering both SMS text and email surveys for eNPS. You can segment eNPS results by various criteria such as location, department, and manager, ensuring you have tailored insights. Whether you choose to send surveys via text or email, you can schedule them to be sent automatically on a monthly or quarterly basis, guaranteeing anonymity for all respondents. The Employee Net Promoter Score® is derived from a straightforward question: How likely are you to recommend working here to a friend? Responses are rated on a scale from 0 to 10, where a score of 9 or 10 designates a promoter, while a score of 6 or lower indicates a detractor, and those scoring 7 or 8 are considered neutral. Our service allows you to send completely anonymous eNPS surveys to any selected group of employees—be it a specific team or the entire workforce—at intervals you determine, providing valuable feedback on employee satisfaction. With our approach, you can confidently monitor and improve workplace culture over time.

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Company Details

Company:
eNPS
Headquarters:
United States
Website:
www.enps.co

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
In Person
Customer Support
Business Hours
Online Support

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