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Description
Voys offers innovative telephony solutions designed to enhance the experience of both businesses and their customers in the Netherlands. By providing internet-based fixed telephony, the need for on-site telephone exchanges is eliminated, granting you complete control and access to exceptional support, which translates to true freedom. Catering to small and medium enterprises with 1 to 100 workstations, Voys serves a diverse range of businesses, from plumbers to law firms and webshops to greengrocers, delivering customized solutions for every industry. For larger organizations with 101 to 5,000 workstations, Voys provides comprehensive communication systems, accommodating everything from airports to hotel chains and municipalities to international wholesalers. The combination of cutting-edge technology and outstanding service results in satisfied customers, which is the hallmark of Voys. Ultimately, Voys ensures your business maintains connectivity and accessibility for your clients, doing so in a distinctive manner that sets it apart from the competition.
Description
Forge strong connections with customer dialogue systems provided by Telegra, revolutionizing call center telephony. Have you noticed that outstanding customer service can be a key differentiator in today’s competitive landscape? Our innovative solution is designed to elevate your phone service quality. Enhance customer experiences and boost the efficiency of your service processes with Telegra’s cutting-edge call center telephony! We provide a wide array of solutions that encompass all aspects of telephone customer interactions. Everything is cloud-based and sourced from a single provider. Our offerings include call center telephony (ACD), voicebots, telephone systems, messaging tools, CRM helpdesk plugins, and dedicated phone numbers. From intelligent phone solutions to a cloud-centric telephone system, to comprehensive multichannel call center software, Telegra stands as your go-to source for pioneering customer dialogue systems. Backed by our own data centers and proprietary solutions, we present a complete package that is proudly “Made in Germany,” ensuring both quality and reliability for your business needs. Embrace the future of customer service with Telegra’s advanced technologies at your fingertips.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
€12.50 per 4 users, per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Voys
Founded
2006
Country
Netherlands
Website
www.voys.nl/
Vendor Details
Company Name
telegra
Founded
1998
Country
Germany
Website
telegra.de
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
