ArboStar Reviews

Summary: Would I go back to how I used to do things? I couldn't dream of it. That alone, for me anyway, says it all.

Positive: This platform is absolutely phenomenal at automating tasks. That alone has been a game changer, but that's 1% of what this app offers. There's not enough space on this form to detail even a fraction of its features. If you want a true "do it all" app, this is it.

Negative: I had to train the team on the ins and outs, but the platform is surprisingly intuitive for how much information is jam-packed in there.

Summary: A catch-all business management platform that's specifically designed for arborist companies. Definitely one of the most useful apps I've used for work.

Positive: Very helpful to our financial reporting and record keeping. The financial side of the app, which is only one facet of what the platform offers, is like an industry-specific QuickBooks, and also supports QuickBooks integration (and a bunch more) if that's what you need. Very helpful.

Negative: I don't have anything bad to say about the app.

Summary: ArboStar lets me get my job done faster and with less hassle. Ultimately, it saves me time, but maybe more importantly, it saves me stress. I don't have to worry if the equipment is available, or if we're working on the right tree, or where the team is at any given time. Those things alone make the app worth it.

Positive: Works on my tablet and phone and does the job on both. The app has exactly what I need it to have. Live map, fleet management tools, geo-tagged trees, you name it. A really cool product.

Negative: Had an initial bug on the certain version of iOS I was using, but the customer service team was quick to address it. Other than that, there haven't been any issues at all.

Summary: Great platform. It lets me show up to any prospective leads, talk to the homeowner, and after investigating the property I simply type things like job size and type, equipment needed, etc., and the app gives me a fully calculated estimate right then and there. No guesswork required. Man-hour-rates, equipment fees, and all that were entered in when we got the app, and now it's just a matter of checking boxes for every job. Of course, we can add or subtract prices as we see fit, as well.

Positive: Makes my life easy. I can get more estimates done per day, instead of trying to remember and calculate the cost of a 2-man, 3-day job, plus equipment and taxes.

Negative: The initial prices do need to be imputed ahead of time, which only makes sense, and after that you're good to go for however many estimates your company needs. So I don't know if spending a bit of time at the start to save hundreds of hours of time in the future is a con, but it's all I can think of.

Summary: ArboStar makes my life easy. I can see what all my teams are doing at any time via GPS, plan new jobs and mark old ones completed (with automated follow-ups for maximum returning customers).

Positive: I love that I can leave notes for individual team members and track everyone's progress and see where we can re-organize team members or equipment to get the job done faster.

Negative: In order for my project management to be efficient, I need everyone on my team to use ArboStar and be responsive with communication and entering progress. So this can take a few meetings to make sure everyone is on the same page.

Summary: Honestly, I'm always hesitant about changing the way I run things. I inherited my business from my dad and we've always done things a certain way. But I kept hearing about CRMs and these apps and how great they were. Anyway, fast-forward and I'm in a call with an ArboStar rep who's giving me a free demo of all the features. The presenter was clear and was patient with my questions, and, well, now I'm a customer of ArboStar.

Positive: This app has so many features it's hard to know where to begin. Basically think of all the mental notes you keep in your head, all the many apps you use each day, all the spreadsheets you have to update, all the emails you have to send out, just think of everything. Now imagine all of that being handled under ONE platform. That's what ArboStar is for me. It really is as advertised an "all-in-one" package.

Negative: Ironically, the pros are also the cons. I haven't counted, but this thing must have 20 or more modules. From estimates, to inventory, to invoicing, to automated client follow-ups, to in-company communication, to payroll… I can't even name it all. So it's a lot to get used to, but you can take it one step at a time and it's all quite intuitive. Thankfully ArboStar lets me call them for no charge whenever I can't quite figure something out.

Summary: I saw a measurable increase in profits without going back to my old system. ArboStar is number 1 in my book.

Positive: This platform is great for automating tasks and managing all aspects of my business. It has absolutely changed the way I run things. The customer service team is also incredibly responsive if any issues or questions arise.

Negative: It took a while to train the team on the ins and outs of all of the various aspects. But this isn't necessarily a bad thing, as there's so many features, but they all play their part in ultimately making things run more smoothly and efficiently.

Summary: ArboStar is a dream to use, and is so much better than what our company was doing before (don't ask, it was a nightmare). Here, every employee has a distinct file that lists everything about them, and everything is tracked and taken care of automatically. Best of all, this is all apart of the ArboStar app, which means no switching programs when I need to deal with an HR incident or just keep track of attendance.

Positive: Easy to use, lots of features, integrated with so many other features. Just streamlines what I have to do each day, to be honest.

Negative: I don't have a bad word to say about this app so far.

Summary: I can only speak from my own uses of the app, which is just a small portion of what the app does, apparently. But for my job, it reduces errors, and makes things run like clockwork. Go ArboStar!

Positive: I'll just make this simple: ArboStar makes my job a lot easier. I show up to the jobsite knowing exactly what equipment I'll need, I check the photos that are noted and marked by GPS so it's completely impossible to pick the wrong tree. This app is great.

Negative: Old habits die hard, so at first I felt like I was fine doing things the old way. But I can be a bit stubborn like that, and after I finally gave in, I was impressed from the get go. So the only con I can really think of is you gotta add in something to your work process, but it saves you so much time per jobsite that it's definitely worth it.

Summary: Makes dealing with customer issues a breeze. The ticketing system keeps everything orderly and convenient, and can be sorted to suit your needs, as can everything else.

Positive: Dozens of sorting fields for client information. Incredibly easy to enter info on clients and search that info and deal with any issues that may arise. Very versatile and works on my phone and tablet.

Negative: Many modules is a good thing, but it can also be a bit overwhelming at first. But I stick to what I need to know and branch out as I feel comfortable, and that process has been working for me so far.

Summary: This platform makes employee management so much easier. I can see the reasons why employees were absent or late, deal with HR issues, and manage all user roles from an easy to use menu. Great product.

Positive: ArboStar allows me to see a list of employees and track payroll, absences, complaints, and any other issues that may arise. I can view individual employees or a macro view of how the workers are doing overall.

Negative: Nothing to complain about. The app does exactly what it needs to, at least the features I've used on it.

Summary: ArboStar has been a definite benefit to my business. I especially love the productivity pulse that gives me a quick overview of how my business is doing.

Positive: I love how easy it is to create client profiles and add all the necessary details into them. This allows me to see all my clients at once, who has paid what, and what jobs are still waiting to be completed.

Negative: There are some features available on the desktop version that aren't yet available on mobile, though they are apparently being added. These features are mostly analytics and reports, so they aren't usually something you'd need on-the-go anyway, though.

Summary: Makes my job easier, and leaves the customers happy. What is not to love?
Five stars for sure.

Positive: Makes on-site estimating simple. The price of each tool, man hour rate, vehicles, etc. can all be chosen ahead of time, and then you can just select what the job requires and it'll add it all up for you right then and there. Not only does this produce accurate estimates but it allows me to tell the client immediately what the situation is.

Negative: Took a bit of time to get used to how the app works, but I don't think ArboStar could have made it any easier, honestly. I'm just a bit slow with phones.

Summary: Top-notch implementation. The onboarding process was efficient and professional. They got us set up and showed us how to use the app, and what it could do for our company. And so far, it's living up to that promise!

Positive: Very easy process to create client profiles and jobs. Organizes everything into an easy-to-see list that can be sorted based on priority, proximity, etc. Automates so much of the core workflow.

Negative: Nothing to note. In my experience with the platform, even minor bugs did not arise.

Summary: Switched over to ArboStar three months ago, and we've already seen results. If you aren't using tech like this in the arborist industry, you're missing out, in my opinion anyway.

Positive: So many features packed into one platform. Dozens of modules for virtually every aspect of my company. Easy onboarding with great training and customer support from ArboStar. Intuitive design. Fantastic automation. What more can I say?

Negative: Will update if anything comes up, but so far I don't have a bad word to say about this app.