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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.

Description

Stay connected with your customers and never miss a call with our comprehensive voice and text message marketing platform. The VoxDirect mobile application serves as an all-in-one phone solution for small businesses, packed with innovative and distinctive features. Now you can manage both personal and business calls through a single device. VoxDirect professionally handles your business communications, allowing you the freedom to engage with clients whenever and however you prefer. You can easily upload your contact list or launch a social media campaign inviting people to “text JOIN to 800-123-4567” to start growing your community. With just one click, you can reach out to hundreds or even thousands of customers. You have the option to schedule messages and target specific groups effectively. Additionally, you can send immediate, automated texts to those who respond to specific keywords, ensuring that information and promotions are delivered promptly while facilitating quick responses. This seamless integration of communication tools empowers your business to thrive in a competitive market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Zapier
Aircall
Easyflow
Facebook Messenger
Freshdesk
Google Chrome
Help Scout
Nekton.ai
Pipedrive
Salesforce
Sapling AI Writing Assistant
Shopify
Slack
Twilio
Vonage Business
Vonage Communications APIs (Nexmo)
Wufoo
Zendesk

Integrations

Zapier
Aircall
Easyflow
Facebook Messenger
Freshdesk
Google Chrome
Help Scout
Nekton.ai
Pipedrive
Salesforce
Sapling AI Writing Assistant
Shopify
Slack
Twilio
Vonage Business
Vonage Communications APIs (Nexmo)
Wufoo
Zendesk

Pricing Details

$59.97 per month
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Textline

Founded

2016

Country

United States

Website

textline.com

Vendor Details

Company Name

VOXOX

Founded

2006

Country

United States

Website

www.voxdirect.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

NPS

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Alternatives

Alternatives