Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.
Description
Stay connected with your customers and never miss a call with our comprehensive voice and text message marketing platform. The VoxDirect mobile application serves as an all-in-one phone solution for small businesses, packed with innovative and distinctive features. Now you can manage both personal and business calls through a single device. VoxDirect professionally handles your business communications, allowing you the freedom to engage with clients whenever and however you prefer. You can easily upload your contact list or launch a social media campaign inviting people to “text JOIN to 800-123-4567” to start growing your community. With just one click, you can reach out to hundreds or even thousands of customers. You have the option to schedule messages and target specific groups effectively. Additionally, you can send immediate, automated texts to those who respond to specific keywords, ensuring that information and promotions are delivered promptly while facilitating quick responses. This seamless integration of communication tools empowers your business to thrive in a competitive market.
API Access
Has API
No
API Access
Has API
No
Integrations
Zapier
Yes
Aircall
Yes
Easyflow
Yes
Facebook Messenger
Yes
Freshdesk
Yes
Google Chrome
Yes
Help Scout
Yes
Nekton.ai
No
Pipedrive
Yes
Salesforce
Yes
Integrations
Zapier
Yes
Aircall
No
Easyflow
No
Facebook Messenger
No
Freshdesk
No
Google Chrome
No
Help Scout
No
Nekton.ai
Yes
Pipedrive
No
Salesforce
No
Pricing Details
$59.97 per month
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Free Trial
Yes
Free Version
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Textline
Founded
2016
Country
United States
Website
textline.com
Vendor Details
Company Name
VOXOX
Founded
2006
Country
United States
Website
www.voxdirect.com
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No