Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
tamigo is a 360-degree cloud workforce management platform designed to help businesses manage scheduling, absence, time tracking, communication, HR, finance, forecasting, dashboards, and payroll export in one solution. The platform gives managers and employees a shared system for planning shifts, tracking attendance, handling absences, communicating updates, and improving workforce visibility. tamigo helps businesses connect workforce planning with financial drivers such as productivity, wage percentage, labor costs, budgets, planned hours, and performance KPIs. Its international capabilities allow companies to manage labor legislation, agreements, and operational requirements across countries and locations. The platform is customizable for different user groups, including management, HR, operations, controlling, payroll, IT, and employees. tamigo helps automate manual processes while showing relevant data to the people who need it. Businesses can use the platform for national and international benchmarking across stores, departments, regions, and countries. It also integrates with HRM, payroll, POS, and other systems while supporting SSO. By combining workforce scheduling, time and attendance, absence management, communication, HR, payroll export, KPIs, reporting, forecasting, and integrations, tamigo helps businesses optimize operations and support growth.
Description
Zendesk Workforce Management (WFM) is a comprehensive AI-driven platform that helps customer support teams improve efficiency through precise forecasting, automated scheduling, and real-time performance monitoring. By analyzing historical interaction data, Zendesk predicts staffing requirements to minimize overstaffing and understaffing, thereby reducing costs and wait times. The software offers automatic agent scheduling and detailed activity tracking, enabling managers to customize shifts and workflows with ease. Agents gain clarity and control by viewing upcoming tasks and accessing insights about their work, which fosters engagement and loyalty. Zendesk WFM has helped clients like Sendle, Wyze, and Tembici achieve up to a 450% increase in first reply times and a 30% reduction in operational costs. The platform integrates smoothly with Zendesk’s broader suite of customer service tools, providing a unified experience. Resources such as webinars, guides, and demo videos support user onboarding and adoption. Zendesk WFM is suitable for businesses looking to scale customer support while maintaining quality and efficiency.
API Access
Has API
API Access
Has API
Integrations
DataLøn
Hero Outbound
Keephub
Learningbank
Loket.nl
Payflow
Zendesk
Ziik
Integrations
DataLøn
Hero Outbound
Keephub
Learningbank
Loket.nl
Payflow
Zendesk
Ziik
Pricing Details
€15 per location/month
Free Trial
Free Version
Pricing Details
$5.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
tamigo
Founded
2006
Country
Denmark
Website
www.tamigo.com
Vendor Details
Company Name
Zendesk
Founded
2007
Country
United States
Website
www.zendesk.com/service/workforce-management/
Product Features
Absence Management
Analytics/Reporting
Approval Process Control
Attendance Tracking
Calendar Management
Compliance Management
Employee Database
Employee Scheduling
Leave Policy Management
Notifications/Alerts
Overtime Management
Role-Based Permissions
Time Off Management
Timesheet Management
Employee Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
HR Analytics
Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
Internal Communications
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Leave Management
Approval Process Control
Calendar Management
Employee Scheduling
FMLA Tracking
Leave & Absence Reporting
Leave Policy Management
Self Service Portal
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce