Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.
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Ubeya
Flexible work is on the rise. The ultimate OS for temp work. Offering an end-to-end solution for staffing/recruitment agencies, stadium event management and Businesses employing temp workers.
Ubeya has developed a SaaS B2B platform that brings the tech revolution to the world of temporary jobs.
Ubeya connects businesses that manage flexible workers, and allows them to manage, outsource, rate and pay their entire workforce. It bridges the gap between staffing firms, businesses and shift workers by automating and optimizing work processes, scheduling, communication, payroll and compliance.
With Ubeya’s technology, workers finally feel the belongingness to the company they work for. This boosts their connection to the business and makes them more accountable in every task they tackle.
Ubeya platform unifies scattered communication channels, increases workers’ retention, and reduces no show rate, to reshape flexible work experience.
Ubeya’s platform helps hundreds of businesses worldwide become more resilient and adaptive to change, resulting in growth, operational excellence and happy workforces.
Ever wondered how a huge operation like the O2 Arena stadium manages their work? Ubeya provides everything they need.
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GrowthDot Proactive Campaigns
With Proactive Campaigns for Zendesk you can quickly categorize customers in Zendesk lists and send email campaigns to multiple recipients using just one click. It can also be used as an alternative to Zendesk / Mailchimp.
Send as many mass emails as you need from Zendesk directly.
Send emails to test recipients
Follow-up campaigns should be launched
With integrated Email Tracking, you can view email statuses.
You can assign campaigns to agents, groups, or brands
Use an alias to type and send emails
Add CCs in your emails
Agents can share contact lists and campaigns
Choose from the list of already created CSV files or import CSV files with data.
Add formatting to your email body
To create brand emails, use HTML code
Integrates with analytics tools
Set up triggers and schedule campaigns
Zendesk tickets can be created with any status automatically
Send internal notes in bulk
Allow contacts to unsubscribe
Get feedback through CSAT surveys and ratings
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