ITCS WebClock Reviews

Summary: So far I’ve had a very good experience with WebClock. I had to reach out to customer service on some minor issues and my issues were addressed immediately. They were very quick and responsive.

Positive: This product is very easy to use, I really like how all items are linked so navigation to different subjects are seamless. I also like how I can configure the product to my individual needs.

Negative: I wish ALL reports would be available in PDF. Most are already however.

Summary: I have had a wonderful experience with WebClock so far. Looking forward to working with them for years to come.

Positive: User friendly, and helpful product. The staff is kind, patient, and always provides a quick response to any questions.

Negative: I have not had any complaints. Everything has been very smooth.

Summary: WebClock has been extremely useful. We had our setup with Meghan and she helped us through the first couple of pay periods.

Positive: WebClock is great. We have a small business and had been keeping time on paper until now and have been able to save so much time during payroll.

Negative: We do not have any concerns at this point. Everything has been running smooth.

Summary: We have had a great experience with WebClock so far. We would recommend this product to anyone needing a time tracking system.

Positive: WebClock is extremely easy to use, and has helped with my employees time tracking. Meghan helped us get set up, and has provided us with exceptional customer service.

Negative: We don't have any complaints at this time. Everything has been great.

Summary: This product has made my day to day more efficient. It is very easy to use and took no time at all getting familiar with the product.

Positive: The system accurately tracks my employees hours as well as time off and easily integrated with our current payroll company.

Negative: Have been using the system for a few months and no issues at this time

Summary: Overall we love the product, and would recommend it to any business. We just hope the schedule view would be fixed.

Positive: The convenience of scheduling my staff at my finger tips!! WebClock is very easy to navigate and saves me time during my busy week. I can easily navigate the website & finish weeks worth of scheduling in minutes!

Negative: Only con I have is for the mobile scheduling view, it doesn't allow us to see the current schedule. We have to skip through one week at a time to get to the current shifts, very time consuming for employees.

Summary: I have had an incredible experience with every person that I have talked to - training was amazing - all of my employees love this system.

Positive: I was so pleased with the training that included all of our branches at different locations - Meghan was so patient with all of us and responded to our questions quickly - Braden has also helped me every time I reached out to him - This system is very user friendly and cuts my payroll time in half - I am a very happy user.

Negative: So pleased with every aspect of this product - each employee adjusted well to logging into the WebClock.

Summary: Outstanding, easy to learn and adapt to my workflow. I’ll be sure to recommend this within my network to ensure user adoption maintains a high level. Excellent work, thank you.

Positive: Great user experience with super intuitive design. There are times when a user experience aligns with what you would do if you were designing or developing a solution to solve a problem and this is one of them.

Negative: Maybe over time something will come to me but perfection thus far.

Summary: WebClock makes my job in payroll much easier. I can honestly say WebClock has largely reduced the stress of preparing payroll and tracking vacation and sick time.

Positive: The ease of use to track payroll hours and vacation hours is the biggest pro. The level of detail for custom reporting and tracking employee time is user friendly. If there are any issues the support for WebClock is extremely responsive and knowledgeable.

Negative: At the moment I have not found a con. My experience dealing with the product and customer support has been exceptional.

Summary: I would highly recommend ITCS WebClock to anyone who is looking for a company that providers great customer service backing a reliable, scalable time keeping/tracking solution. Great company and great product!!

Positive: The software is easy to use yet extremely scalable and flexible. AMAZING customer service and support.

Negative: I honestly don’t have any cons to share. Nothing but a good experience!

Summary: ITCS WebClock exceeded my expectations with their outstanding customer support, intuitive user interface, and comprehensive features. Their commitment to innovation and improvement sets them apart. My overall experience was exceptional.

Positive: Exceptional customer support and prompt assistance.
Highly intuitive and user-friendly interface.
Comprehensive features for effective workforce management.
Continuous innovation and updates based on user feedback.

Negative: Not applicable.
No issues.

Summary: My overall experience with ITCS WebClock has been exceptional. Their customer support team goes above and beyond to address any concerns promptly, while the user-friendly product interface ensures effortless navigation. The platform's robust functionality and customization options cater to diverse business needs, and the regular updates showcase their commitment to innovation. I highly recommend ITCS WebClock as a reliable workforce management solution.

Positive: Outstanding customer support, highly knowledgeable and responsive team.
User-friendly product with an intuitive interface.
Robust functionality, customizable to meet unique business needs.
Regular updates and improvements, staying ahead of the curve.

Negative: Not applicable, this product services all my needs.

Summary: We are very happy to be using Webclock Time Management solution. It has saved us money and allowed us to accelerate our business processes.

Positive: - The interface is very intuitive and powerful.

- PBJ capability is a game changer and allowed us to increase our productivity 50%.

- The Webclock team worked with us to customize the interface to our preferences.

- Lowest cost solution.

Negative: Only minor drawback is the manual file upload process, which can be managed.

Summary: We are a small company that varies in size. This product provides us with the tools to manage the employees workflow. This saves us time and money that can be spent elsewhere.

Positive: The simplicity of the product is great! I can now effortlessly track my employees time and expenses.

Negative: I have not found any cons as of yet. Great product!

Summary: We looked long and hard at many companies & products this company and product is the best of all. They provided the best value and made it easy to work with them. They are time & attendance experts and are very interested in making sure the product is set up right and to your satisfaction.

Positive: The entire experience in selecting this company and product was outstanding. The sales, implementation and support teams are outstanding. They all care about the client and bend over backwards to make sure the client is 100% satisfied. We have had other time & attendance systems & companies over the years. This group is the best.

Negative: No cons. Zero.
Many time & attendance systems require you to change the way you do business and the way you do time and attendance. Not with the WebClock it takes us from punching at the clock to paycheck with our payroll company.