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Description
Customers can be turned into marketing machines. Get more 5-star reviews, be found in local searches, get more customers, and engage customers. Transform your emails and texts into reliable reviews. Improve customer service by learning how customers feel. New reviews can lead to higher search rankings and more customers coming to your door. Customers will become raving fans. Chat with them, solicit feedback and get reviews in one place. Swell is the top platform for local business growth.
Description
Sales. Our software is tailored specifically to meet the exact requirements of your sales representatives, featuring customizable deal flows, pipeline stages, and customer status updates. You can easily assign tasks, and log calls and meetings to enhance productivity. We provide the simplest solution to generate leads, qualify them, convert opportunities, and successfully close deals. Marketing. Expand your audience using our comprehensive online marketing and customer engagement solutions, which include mass emailing, SMS, and chat functionalities. All of your communications can be automated and seamlessly integrated with platforms like Google G-suite, Microsoft Office 365, and various social media accounts. Support. Manage all interactions with potential and existing customers through email, phone, and live chat effectively. Cases and support tickets are monitored, prioritized, and resolved efficiently. Our streamlined workflow automation alleviates stress for both your customers and support representatives. Hire a digital marketer to cultivate innovative brands and establish a robust online customer base that outperforms your rivals. Search Engine Optimization. Our professional SEO services ensure your website achieves high visibility and ranking on search engine results pages, driving more traffic and potential customers to your business. Additionally, we focus on continuous improvement to keep your digital presence competitive in a rapidly changing landscape.
API Access
Has API
API Access
Has API
Integrations
CareStack
DentiMax
Denticon
Facebook
Fusion
Hemi
Judge.me
Kasper
Lyftrondata
Modento
Integrations
CareStack
DentiMax
Denticon
Facebook
Fusion
Hemi
Judge.me
Kasper
Lyftrondata
Modento
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10 per user, per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Swell CX
Founded
2016
Country
United States
Website
www.swellcx.com
Vendor Details
Company Name
KPI Software
Founded
2004
Country
United States
Website
www.kpi.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
