Average Ratings 0 Ratings
Average Ratings 13 Ratings
Description
SightMill offers Net Promoter Score (NPS), survey software that helps organizations listen to customers and collect, analyze, and respond to customer feedback in order to improve their products and services.
SightMill can be used by global multinationals and startups to provide flexible customer feedback and employee engagement solutions. It offers great value, is easy to use, and has a team that will help you get started.
Send feedback surveys via email, SMS, or at training events. Automate the process by linking SightMill with your CRM or helpdesk system. Multilingual support for international organizations.
Start gathering feedback right away with a free trial.
Description
SurveyLab is online survey software that can be used by Customer Experience, Marketing, Human Resources, or Digital teams. It is used by over 85,000 customers in 65 counties. It offers real-time feedback, multiuser, and multi-language support as well as advanced analytical tools, branding and integration.
System offers full support for Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback and Employee Satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Analytics
Yes
Slack
Yes
Stackreaction
Yes
Dropbox
No
FreshMail
No
LiveChat
No
Mailchimp
No
Manago AI
No
Salesforce
No
Zapier
Yes
Integrations
Google Analytics
Yes
Slack
Yes
Stackreaction
Yes
Dropbox
Yes
FreshMail
Yes
LiveChat
Yes
Mailchimp
Yes
Manago AI
Yes
Salesforce
Yes
Zapier
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$49.00/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SightMill
Founded
2017
Country
United Kingdom
Website
sightmill.com
Vendor Details
Company Name
SurveyLab
Founded
2009
Country
Poland
Website
www.surveylab.com
Product Features
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Experience Management
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
SMS Survey
Alerts / Notifications
No
Analytics / Reporting
Yes
Audience Targeting
No
Campaign Management
No
Contact Management
Yes
Customizable Templates
Yes
Keyword Tracking
Yes
MMS
No
Mass Texting
No
Message Personalization
No
Scheduled Messaging
Yes
Survey Builder
Yes
Template Management
Yes
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
Yes
Skip Logic
No
Supports Audio / Images / Video
Yes
Product Features
360 Degree Feedback
Dashboard
Yes
Feedback / Surveys
Yes
Progress Tracking
Yes
Question Library
Yes
Rater Selection
Yes
Self Service Portal
Yes
Supports External Reviewers
No
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Forms Automation
Approval Process Control
No
Archiving & Retention
No
Collaboration
Yes
Document Indexing
No
Drag & Drop
Yes
Full Text Search
No
Remote Document Access
No
Rules-Based Workflow
No
Text Editing
Yes
Version Control
No
Market Research
Benchmarking
No
Compensation Management
No
Data Management
Yes
Email / Online
Yes
Face-to-Face
Yes
Panel Management
Yes
Paper-Based
Yes
Phone-Based
No
Sample Management
Yes
Statistical Analysis
Yes
Survey Management
Yes
Polling
Data Analysis Tools
Yes
Email Distribution
Yes
Feedback Collection
Yes
Live Results Tracking
Yes
Multiple Question Types
Yes
Online Polling
Yes
Phone Polling
No
Presentation Tools
Yes
Q & A
Yes
SMS Polling
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Pre-employment Testing
Aptitude Testing
No
Candidate Comparison
No
Candidate Management
No
Customizable Tests
Yes
Online Testing
Yes
Personality Testing
Yes
Pre-made Test Library
No
Real Time Reporting
Yes
Skill Testing
Yes
Test Authoring
No
Workflow Management
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
Yes
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes