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Description
Meet Your New Customer Communications Platform
A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers.
A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat.
Platform
Multichannel Inbox
Analytics & Insights
Channels & Features:
WhatsApp Business API
Social Messaging
Outbound Messaging
Livechat
Chat widget
Teams module
Smart routing
Call deflection
Tag & label management
User management
Contact management
Description
SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, and Telegram through one REST API and one shared team inbox. As an official Meta Business Partner, SendSeven lets support and marketing teams run every customer conversation from a single screen.
Core capabilities:
• Omnichannel shared inbox — every conversation from 7 channels in one place, with team assignments, tags, notes, snooze, and full conversation history.
• WhatsApp Business API — official access with Coexistence, so you connect your existing number without migrating to the Cloud API.
• AI chatbot & Knowledge Base — a RAG-powered assistant that answers from your own content, with smart handoff to a human when it is unsure.
• Visual Flow Builder — drag-and-drop, no-code automation for routing, auto-replies, lead capture, and multi-step conversations.
• Campaigns — WhatsApp broadcasts, SMS campaigns, email newsletters, and browser push with segmentation and scheduling.
• REST API, webhooks, Zapier & n8n — send and receive across every channel from one endpoint, with real-time event notifications.
• Analytics & auto-translation — track message costs, delivery, and performance, and translate conversations across 100+ languages in real time.
Pay-as-you-go pricing starts at €9 per channel/month, with Scale and Business plans for higher volumes. No per-user fees, unlimited seats and contacts, and inbound messages are always free. A developer-focused API-only plan is available.
SendSeven runs on EU servers in Frankfurt, is GDPR-compliant, EU AI Act ready, and made in Germany. Start with a 14-day free trial including 100 test messages — no credit card required.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Instagram
Telegram
WhatsApp
Apple Business Chat
Bird
CDK Global
Google Business Messages
Google Maps
Insocial
Integrations
Facebook Messenger
Instagram
Telegram
WhatsApp
Apple Business Chat
Bird
CDK Global
Google Business Messages
Google Maps
Insocial
Pricing Details
€15 per user per month
Free Trial
Free Version
Pricing Details
€9 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Saysimple
Founded
2014
Country
Netherlands
Website
saysimple.com
Vendor Details
Company Name
SendSeven GmbH
Founded
2026
Country
Germany
Website
sendseven.com
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Messaging
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Team Chat
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content