SendSeven Description

SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, and Telegram through one REST API and one shared team inbox. As an official Meta Business Partner, SendSeven lets support and marketing teams run every customer conversation from a single screen.

Core capabilities:

• Omnichannel shared inbox — every conversation from 7 channels in one place, with team assignments, tags, notes, snooze, and full conversation history.
• WhatsApp Business API — official access with Coexistence, so you connect your existing number without migrating to the Cloud API.
• AI chatbot & Knowledge Base — a RAG-powered assistant that answers from your own content, with smart handoff to a human when it is unsure.
• Visual Flow Builder — drag-and-drop, no-code automation for routing, auto-replies, lead capture, and multi-step conversations.
• Campaigns — WhatsApp broadcasts, SMS campaigns, email newsletters, and browser push with segmentation and scheduling.
• REST API, webhooks, Zapier & n8n — send and receive across every channel from one endpoint, with real-time event notifications.
• Analytics & auto-translation — track message costs, delivery, and performance, and translate conversations across 100+ languages in real time.

Pay-as-you-go pricing starts at €9 per channel/month, with Scale and Business plans for higher volumes. No per-user fees, unlimited seats and contacts, and inbound messages are always free. A developer-focused API-only plan is available.

SendSeven runs on EU servers in Frankfurt, is GDPR-compliant, EU AI Act ready, and made in Germany. Start with a 14-day free trial including 100 test messages — no credit card required.

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Pricing

Pricing Starts At:
€9 per month
Pricing Information:
Pay-as-you-go from €9 per channel/month, billed monthly — cancel anytime. No per-user fees, unlimited seats and contacts, and inbound messages are always free. Scale (€199/mo) and Business (€499/mo) plans for higher volume; Enterprise on request. A developer API-only plan is available. Includes a 14-day free trial with 100 test messages, no credit card.
Free Trial:
Yes

Integrations

API:
Yes, SendSeven has an API
View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
SendSeven GmbH
Year Founded:
2026
Headquarters:
Germany
Website:
sendseven.com
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Media

Play Video Unified inbox — every conversation from all channels in one shared team view, with assignments, tags and notes. Channel-Hub: WhatsApp, SMS, E-Mail, Instagram, Messenger, Live Chat and Browser Push Live Translation in chat (+200 languages) Flow Builder - Customer Journeys without code
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Product Details

Platforms
Web-Based
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Online Support

SendSeven Features and Options

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

SendSeven User Reviews

Write a Review
  • Name: Lucas K.
    Job Title: Head of Customer Service
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Comprehensive and affordable messaging platform

    Date: Jul 01 2026

    Summary: We’ve only been using the platform for a few months, but we find the time savings in the service area and the marketing features incredibly helpful.

    The team is very helpful and friendly, and they resolve any issues quickly and without any hassle. You can even submit your own suggestions for the platform, which we really appreciate.

    Positive: All features, such as chatbots and live translation, are included. The chatbot builder uses a drag-and-drop interface and is easy to use. The provider offers not only WhatsApp but also many other channels, such as email, Instagram, Telegram, and SMS.

    We really appreciated the ability to continue using our WhatsApp Business app alongside the platform. The automations for customer service and marketing are very helpful.

    Negative: The wide range of settings seems very complex at first and isn't immediately clear without the instructions and tutorials.

    Read More...
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