SendSeven Description
Run customer service and marketing from a single screen. SendSeven unifies eight channels — WhatsApp, SMS, email, Instagram, Facebook Messenger, Live Chat, Telegram and browser push — in one shared team inbox, so every conversation lands in the same place with assignments, tags and internal notes. As an official Meta Business Partner, it offers the WhatsApp Business API with Coexistence, letting you keep an existing number without migrating to the Cloud API.
Beyond the inbox, a campaign builder reaches segmented audiences with WhatsApp broadcasts, SMS, email newsletters and browser-push notifications, while an AI chatbot answers from your own knowledge base, scores its confidence and hands the chat to a colleague when it is unsure. You can automate routing and replies in a no-code visual flow builder, and wire everything up through a REST API, webhooks and ready-made Zapier and n8n integrations, with MCP support for AI agents.
Full-Suite plans are Basic at €49, Professional at €79 (which adds AI and automation), Scale at €199 and Enterprise at €499 per month, each including a message bundle plus a low rate for anything beyond it. Developers can begin with API Only from €9 per channel each month. Nothing is charged per user, teammates and contacts are unlimited, incoming messages cost nothing, and billing can be cancelled monthly. The whole platform is GDPR-compliant, built and hosted in Germany on EU servers in Frankfurt, and a 14-day free trial with 100 test messages needs no credit card.
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SendSeven Features and Options
Customer Communications Management Software
SendSeven User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Comprehensive and affordable messaging platform Date: Jul 01 2026
Summary: We’ve only been using the platform for a few months, but we find the time savings in the service area and the marketing features incredibly helpful.
The team is very helpful and friendly, and they resolve any issues quickly and without any hassle. You can even submit your own suggestions for the platform, which we really appreciate.Positive: All features, such as chatbots and live translation, are included. The chatbot builder uses a drag-and-drop interface and is easy to use. The provider offers not only WhatsApp but also many other channels, such as email, Instagram, Telegram, and SMS.
We really appreciated the ability to continue using our WhatsApp Business app alongside the platform. The automations for customer service and marketing are very helpful.Negative: The wide range of settings seems very complex at first and isn't immediately clear without the instructions and tutorials.
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