Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The customer experience management platform facilitates the scaling of customer-centric practices throughout your entire organization, enabling brands to actively listen, learn from, and delight their clientele. By empowering more than 10,000 frontline employees across prominent businesses, it enhances global customer interactions across four continents. Our extensive experience in the customer experience field has led to the successful implementation of feedback initiatives for various sectors, including marketing, customer experience, digital solutions, and group operations. Furthermore, we leverage our diverse expertise to assist partners in connecting data across departments, yielding new comprehensive insights that drive meaningful outcomes. The Resonate CX Platform offers a thorough customer experience management solution that is designed to handle both complexity and scale. Notably, its analytical features stand out for their ability to visualize customer information, encompassing both structured and unstructured data, such as ratings and comments, all within a singular integrated platform. This cohesive approach allows organizations to gain a more nuanced understanding of their customer interactions.

Description

Vokaturi software exemplifies cutting-edge technology in recognizing emotions through vocal cues. Crafted and continually refined by Paul Boersma, a professor at the University of Amsterdam and the chief creator of the renowned speech analysis tool Praat, its algorithms are at the forefront of this field. This innovative software can accurately assess whether a speaker is feeling happy, sad, fearful, angry, or neutral based solely on their voice. The open-source variant of Vokaturi provides impressive accuracy in distinguishing these five emotions, even when encountering a speaker for the first time. In contrast, the "plus" version offers performance that rivals that of an experienced human listener. Developers have the option to seamlessly integrate Vokaturi into their applications, making it a versatile tool for various uses. Licensing options are flexible, allowing users to select either a free open-source license or a paid one for enhanced features. Overall, Vokaturi presents an accessible yet powerful solution for emotion recognition in voice applications.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365

Integrations

Microsoft 365

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Resonate

Country

Australia

Website

www.resonate.cx/

Vendor Details

Company Name

Vokaturi

Founded

2016

Website

vokaturi.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Emotion Recognition

Facial Emotions
Facial Expression Analysis
Machine Learning
Photo Emotions
Speech Emotions
Video Emotions
Written Text Emotions

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Product Features

Emotion Recognition

Facial Emotions
Facial Expression Analysis
Machine Learning
Photo Emotions
Speech Emotions
Video Emotions
Written Text Emotions

Alternatives

Alternatives

Affectiva Reviews

Affectiva

iMotions
Good Vibrations Company (GVC) Reviews

Good Vibrations Company (GVC)

Good Vibrations Company